The EthnoMed Podcast

Dr. Duncan Reid, MD @ EthnoMed.org

The official podcast of EthnoMed.org, a website based in the Interpreter Services Department at Harborview Medical Center which serves as a cultural bridge connecting providers and patients with resources for cross-cultural medicine. The podcast features provider interviews, community highlights, and topical episodes related to cross-cultural medicine.

  1. 5d ago

    SASIC Series, The Rest of the Story, Episode 3: Emotional Health with Kristin Tiernan and Hem Acharya

    Send us Fan Mail Imagine trying to treat something the person in front of you can't name — because in their language, the word for it means something closer to madness. That's where this episode begins. Kristin Tiernan, a clinical psychologist, and Hem Acharya, a psychiatric nurse practitioner, are part of the behavioral-health team at HealthPoint. Their work starts with a problem most providers never face: in Dari and Pashto, "mental health" can translate as crazy, and a diagnosis can feel like a threat to a family's standing, safety, and future in this country. Kristin and Hem take us through what it actually takes to help. Starting with the need to first slow down. How distress hides in the body, in headaches and dizziness and "too much thinking."  Why a screening questionnaire can hide the truth, even when translated into the patient’s language, and how to turn the form into a conversation instead of a verdict. And why the relationship between provider and patient itself, the thing no metric can capture, turns out to be the strongest medicine. Hem speaks with rare honesty about his own life, and about a definition of the work he's arrived at: that he'd rather not call it mental health at all. He'd call it emotional health. This episode discusses trauma and mental illness. If you're struggling, help is available — resources are in the show notes. SASIC was funded by the federal Office of Refugee Resettlement and delivered by the International Rescue Committee in partnership with HealthPoint and Harborview Medical Center. Thank you to Safa Aynoor, medical student at the University of Washington School of Medicine, for editing assistance. Hosted and produced by Dr. Duncan Reid. If you or someone you know needs help Call 988 or the Regional Crisis Line: 206-461-3222 Trained volunteers and mental health professionals from Crisis Connections help people on the phone, connect people to services or can send mobile crisis teams to respond in-person. Call 911 if the mental health crisis poses a threat to life or safety. In South King County, crisis counselors in 911 call centers support people who call related to a mental health or drug or alcohol use crisis. Get an appointment within 24 hours You can get an appointment with a mental health or substance use provider for yourself or someone you’re helping. They can connect you to treatment and services you want.  For appointments related to substance use: Contact the Washington Recovery Line: 866-789-1511. For appointments related to mental health: Contact 988 or the Regional Crisis Line: 206-461-3222.  https://kingcounty.gov/en/dept/dchs/human-social-services/behavioral-health-recovery/crisis-services Visit EthnoMed.org for additional resources. Follow us on YouTube and Instagram @EthnoMedUW

    SASIC Series, The Rest of the Story, Episode 3: Emotional Health with Kristin Tiernan and Hem Acharya
  2. Aug 31

    SASIC Series, The Rest of the Story, Episode 2: Two Case Managers, Hadi and Zarmina

    Send us Fan Mail Before they spent their days helping Afghan newcomers navigate insurance forms and bus routes and appointment texts, Hadi and Zarmina were newcomers themselves — lost in the same city they now guide others through. The SASIC program deliberately hired case managers who were themselves Afghan, and this episode is about why that choice was both its greatest strength and its hardest problem.  Hadi, from Herat, couldn't figure out how to cross the street his first week in America. Zarmina, a dentist from Kandahar with a public-health degree, arrived alone, eager to find a job to support her parents in Afghanistan. Both had lived the exact disorientation their clients now face — and both had to earn trust in a community that, at first, didn't want an Afghan case manager at all. Interlacing their two interviews, this episode explores the surprising diversity of Afghanistan — the many languages, ethnicities, and "different versions" of a single country — and the humility it takes for to learn your own people. Hadi and Zarmina describe the day-to-day of the work: the morning flood of phone calls, the mismatched expectations, and mental-health support quietly folded into sewing circles and soccer games, because you can't put the words on the flyer. And they reflect on what the job gives back — why, in their experience, a short-term service so often becomes a long-term friendship. SASIC was funded by the federal Office of Refugee Resettlement and delivered by the International Rescue Committee in partnership with HealthPoint and Harborview Medical Center. Thank you to Zarmina Sidiq and Hadi Ebrahimi for their generosity in sharing their insights with us. Thank you to Safa Aynoor, medical student at the University of Washington School of Medicine, for editing assistance. Hosted and produced by Dr. Duncan Reid. Visit EthnoMed.org for additional resources. Follow us on YouTube and Instagram @EthnoMedUW

    SASIC Series, The Rest of the Story, Episode 2: Two Case Managers, Hadi and Zarmina
  3. Aug 26

    SASIC Series, The Rest of the Story, Episode 1: Intro to Services to Afghan Survivors Impacted by Combat

    Send us Fan Mail The Rest of the Story — Episode 1: Intro to Services for Afghan Survivors Impacted by Combat In August 2021, the world watched Afghan families flee Kabul, crowding airfields to catch the last flights out. Within days, the world stopped watching. This series is about what happened next. When the planes landed in the U.S., tens of thousands of Afghan newcomers arrived carrying the weight of combat-related trauma. They entered into a resettlement system that wasn't ready for them.  The Rest of the Story follows the people whose job it became to help — through a federal program called SASIC: Services to Afghan Survivors Impacted by Combat. In this first episode, we meet Zahida Jaffer, case management coordinator at the International Rescue Committee, who was there at the very beginning, She worked inside the tent communities on a U.S. Air Force base in 2021 and spent the years that followed helping other families rebuild.  Family physician Dr. Shoshana Aleinikoff sets the scene from the clinic side: a system that had quietly atrophied, and the flood of calls that brought it back to life. Together they introduce the program, the community it served, and the ideas that run underneath everything to come: trauma-informed care, cultural humility, and wraparound support. SASIC was funded by the federal Office of Refugee Resettlement and delivered by the International Rescue Committee in partnership with HealthPoint and Harborview Medical Center. This episode references war, displacement, and trauma. Produced and hosted by Dr. Duncan Reid, MD About SASIC: https://ethnomed.org/services-to-afghan-survivors-impacted-by-combat-sasic/ Featuring:  Dr. Shoshana Aleinikoff, MD Director of Immigrant and Refugee Health at HealthPoint Clinic Zahida Jaffer, Case Management Coordinator for the SASIC program at the International Rescue Committee Visit EthnoMed.org for additional resources. Follow us on YouTube and Instagram @EthnoMedUW

    SASIC Series, The Rest of the Story, Episode 1: Intro to Services to Afghan Survivors Impacted by Combat
  4. Jan 5

    Provider Pulse Ep. 30: Dr. Anuj Khattar, MD (Part 2) - Medicine, Burnout, and Finding Balance

    Send us Fan Mail "The medical system we have is very oppressive in this country. It doesn't primarily value humanity and the human experience and the health of human beings." In Part 2 of our conversation with family physician Dr. Anuj Khattar, the idealism we traced in Part 1 collides with the realities of the American healthcare system. This episode isn't comfortable—it's not meant to be. Dr. Khattar walks us through what happens when a values-driven physician enters a system designed around different priorities. From 30-hour shifts in residency to patients unable to afford care, from the loss of continuity in family medicine to the question of whether doctors are actually happy—this is a frank conversation about a physician's assessment of his path and the state of medicine. In Part 2, we explore: How witnessing child abuse during pediatrics rotations sparked his passion for reproductive healthcare and patient choiceThe moral distress in residency when he realized "this isn't what I signed up for"The painful reality of insurance barriers preventing patients from getting necessary careTaking six months after fellowship to reclaim his identity beyond medicineThe honest answer to "Do you know anyone who's really happy being a doctor?" (Spoiler: "Really happy is a stretch.")Why six jobs isn't just burnout—it's an intentional design for maintaining agency within system constraintsThe loss of continuity that drew him to family medicine in the first place: "I get more lost in novels these days because I want to know those things about people's lives"This isn't a warning to avoid medicine—it's an invitation to enter with clear sight. The healthcare system has real problems. It prioritizes profit over patients. It creates barriers to care. It burns out providers who entered with the best intentions. But Dr. Khattar hasn't given up. He's created a sustainable practice across multiple settings, refuses to stop advocating for patients, and continues teaching the next generation. He shows up—even in 15-minute appointments—and still cares. For pre-med students: Better to question now than after medical school. Channel your anger about the system into motivation to change it. For medical students: You're not alone in the frustration. The gap between what you hoped medicine would be and what it is—that's real, and it's okay to name it. For anyone in healthcare: This conversation validates what many feel but don't say out loud. Dr. Khattar's story doesn't end with easy answers. What it offers is honesty, agency within constraints, and the refusal to look away. Visit EthnoMed.org for additional resources. Follow us on YouTube and Instagram @EthnoMedUW

    Provider Pulse Ep. 30: Dr. Anuj Khattar, MD (Part 2) - Medicine, Burnout, and Finding Balance
  5. 12/21/2025

    Provider Pulse Ep. 29: Dr. Anuj Khattar, MD (Part 1) - The Making of a Community Doctor

    Send us Fan Mail What happens when an idealistic pre-med student becomes a physician and discovers the healthcare system isn't quite what they expected? In this first part of our conversation with Dr. Anuj Khattar, we trace the path from a diverse San Jose childhood to six different healthcare jobs across Seattle. Dr. Khattar currently works as medical director at Cedar River Clinics, teaches at Swedish Family Medicine and ICHS, provides care at Planned Parenthood, runs a ketamine-assisted therapy practice, and works urgent care—a portfolio that reflects both passion and the complex realities of modern medicine. In Part 1, we explore: Growing up in 1990s San Jose during the tech boom, where white students in his school were the minority and diversity was the normThe mobile clinic experience at UCLA that cemented his commitment to serving underserved communities and taught him to see systems of power and inequalityUndergraduate research experience and his realization that this was not his pathThe challenging first two years of medical school at OHSU— endless exams and questioning his pathFinding redemption in third-year clinical rotations and discovering his mentor in family medicineThis episode is essential listening for anyone considering medical school. It's honest about the challenges—the grind, the depression, the culture shock—while showing why some people persist. Anuj's story isn't a warning to stay away from medicine; it's an invitation to enter with eyes wide open. Coming in Part 2: What happens when idealism meets the constraints of the American healthcare system. Visit EthnoMed.org for additional resources. Follow us on YouTube and Instagram @EthnoMedUW

    Provider Pulse Ep. 29: Dr. Anuj Khattar, MD (Part 1) - The Making of a Community Doctor
  6. 12/15/2025

    Provider Pulse Ep. 28: Bayle Conrad, MPH (Part 2) - Finding Agency in the Work

    Send us Fan Mail After her crisis of conscience in Kenya, Bayle Conrad made a decision: no more international work. But finding her place in global health wasn't that simple. In this second part of our conversation, Bayle returns to Seattle with an MPH degree and more questions than answers. She turns down international jobs she's qualified for, takes a microfinance position that still involves those same power dynamics, and eventually stumbles into refugee resettlement work at the International Rescue Committee—a job she wasn't sure she could do. What follows is six years of transformation. The anxious teenager who couldn't speak up becomes a caseworker handling crisis interventions. The student who questioned her right to help finds meaningful work here in Seattle. And the questions that nearly made her quit? They become her greatest asset. This episode tackles the practical realities of refugee healthcare: Why "just pick up your prescription" isn't simple. How systemic barriers compound trauma. What happens when a care conference becomes an exercise in power dynamics. And most importantly, how providers can create space for agency rather than accidentally undermining it. We end with Bayle's hard-won advice for students navigating uncertainty, anxiety, and the messy path toward meaningful work. Topics covered: Transitioning from international to domestic workRefugee resettlement and casework at the IRCNavigating power dynamics in helping professionsBarriers to healthcare for refugee populationsWorking with interpreters and cultural brokersPractical guidance for providersAdvice for anxious, shy, or questioning studentsFinding your strengths in unexpected placesPerfect for: Healthcare providers working with refugees, public health professionals, students questioning their career path, anyone navigating the tension between helping and perpetuating harm, and those learning that their sensitivity might actually be their strength. Visit EthnoMed.org for additional resources. Follow us on YouTube and Instagram @EthnoMedUW

    Provider Pulse Ep. 28: Bayle Conrad, MPH (Part 2) - Finding Agency in the Work

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About

The official podcast of EthnoMed.org, a website based in the Interpreter Services Department at Harborview Medical Center which serves as a cultural bridge connecting providers and patients with resources for cross-cultural medicine. The podcast features provider interviews, community highlights, and topical episodes related to cross-cultural medicine.