Business Unscripted - Triumph Business Solutions

Triumph Business Solutions
  • 5.0 (1)
  • Entrepreneurship

Welcome to Business Unscripted, the podcast where real business conversations happen. Hosted by Dave Worden, founder of Triumph Business Solutions, this podcast dives into the raw, unfiltered realities of running and growing a business. Each episode explores the struggles, strategies, and accountability moments that shape the journey of entrepreneurs and business owners. With a mix of solo episodes, co-host partners, and guest appearances from other business owners, Business Unscripted offers diverse perspectives and actionable insights. Whether you're navigating challenges, seeking strategies, or just looking for honest conversations about business, this podcast has something for you. Join us weekly as we tackle the unscripted moments that define success, all while fostering accountability and connection with our listeners. Subscribe now and follow Business Unscripted for stories, strategies, and actionable insights that will inspire your own business journey. New episodes drop every Friday!

  1. 5d ago

    The Real Cost of Going Legit with Chris Hag | Business Unscripted Ep. 63

    Most people don't fail at business because they're lazy. They fail because they price from anxiety, lead from old habits, and underestimate what "legit" really costs. We're joined by Chris Hag, owner of High Standard Hauling and Junk Removal, for a candid conversation about the jump from a stable CDL career into entrepreneurship. Chris walks through hitting the ceiling in traditional jobs, the turning point that pushed him to go all in, and the hard truth behind the freedom myth: early on, you often trade a 50-hour week for a 100-hour week. We also get into the personal side of business growth, including legacy, the ripple effect your choices have on family, and what kids actually learn when they watch you build something from scratch. Then we go deep on the practical fundamentals: the sticker shock of commercial vehicle insurance, workers' comp, and overhead, and why competing on low prices can trap you in a race you cannot win. We break down how knowing your gross profit margin changes everything, especially when you're negotiating a major contract and need the confidence to hold the line. Finally, we talk leadership and hiring: how transparency can backfire with the wrong team member, how to think about capacity thresholds before you're overloaded, and how to build resilience when equipment, employees, and liability make every decision feel high stakes. If you're growing a service business and want better pricing strategy, stronger leadership, and a more durable business mindset, hit play. Subscribe, share this with a business owner who needs it, and leave a review with the lesson that stuck with you. Episode 63 Send us Fan Mail Visit www.triumphbusinesssolutions.pro to learn more about our services and our Profit First Cash Clarity Programs. Learn more about Triumph Business Solutions www.triumphbusinesssolution.pro Receive a Complimentary Business Stability Snapshot and see how your business stacks up again 100,000+ successful businesses. https://triumphbusinesssolutions.pro/triumph-assessment Schedule a 30-Minute Cash Clarity Conversation - Guaranteed Value or full refund - $97: https://stan.store/TriumphBusinessSolutions ​​Want to be a guest on the podcast? Register for a future episode here:  https://calendar.triumphbusinesssolutions.pro/businessunscriptedguest

    1h 22m

  2. May 22

    You Are Probably Calculating Gross Margin Wrong

    Most business owners think they're running a 40% margin. The math usually says otherwise — and that gap quietly costs them thousands. In this episode, Dave and co-host Duarne break down how to actually price for profit: the gross-profit-margin formula most owners get wrong, why anything under 30% leaves almost nothing to run the business on, and how to quote bigger projects without giving away the work. Then they get real about AI for small business — why most owners have tried it but only a fraction actually use it, and the simple priority shift that separates the two. Plus two hard-earned cautionary tales: a scraped API key that burned $500 in 20 minutes, and 600,000 bot signups that took down a domain. In this episode: - The gross-margin mistake that turns a 40% target into 28% - How to price so every job actually pays the bills - Why "I don't have time for AI" is really a priorities problem - Real security lessons from two expensive mistakes If you've ever competed on price and felt the squeeze, this one will change how you think about your numbers. Episode 62 Send us Fan Mail Visit www.triumphbusinesssolutions.pro to learn more about our services and our Profit First Cash Clarity Programs. Learn more about Triumph Business Solutions www.triumphbusinesssolution.pro Receive a Complimentary Business Stability Snapshot and see how your business stacks up again 100,000+ successful businesses. https://triumphbusinesssolutions.pro/triumph-assessment Schedule a 30-Minute Cash Clarity Conversation - Guaranteed Value or full refund - $97: https://stan.store/TriumphBusinessSolutions ​​Want to be a guest on the podcast? Register for a future episode here:  https://calendar.triumphbusinesssolutions.pro/businessunscriptedguest

    1h 24m

  3. May 15

    How Clear Agreements Let You Raise Prices Without Losing Clients

    Most pricing problems aren't pricing problems — they're agreement problems. This episode shows how clear agreements and upfront expectations let you raise prices, enforce late fees, and keep clients happy doing it. Dave Worden breaks down the systems behind durable, profitable client relationships: building price increases into your agreements so they're expected, why every contract needs a late fee, and how to set expectations that kill scope creep before it starts. He also gets practical on AI for small business — why you're not as behind as you think, and how to use it as guardrails instead of a crutch. In this episode: • The pricing approach that makes clients comfortable with increases • Why a late fee belongs in every contract — and how to frame it • Setting expectations that stop scope creep • Using AI as guardrails (and why you're not behind) • The three levels of service and landing your first advisory clients Episode 61 Send us Fan Mail Visit www.triumphbusinesssolutions.pro to learn more about our services and our Profit First Cash Clarity Programs. Learn more about Triumph Business Solutions www.triumphbusinesssolution.pro Receive a Complimentary Business Stability Snapshot and see how your business stacks up again 100,000+ successful businesses. https://triumphbusinesssolutions.pro/triumph-assessment Schedule a 30-Minute Cash Clarity Conversation - Guaranteed Value or full refund - $97: https://stan.store/TriumphBusinessSolutions ​​Want to be a guest on the podcast? Register for a future episode here:  https://calendar.triumphbusinesssolutions.pro/businessunscriptedguest

    1h 14m

  4. May 8

    Stop Charging By The Hour And Start Selling Outcomes

    Hourly pricing feels “fair” until you realize it punishes speed, experience, and good systems. We talk through the real shift most small business owners need to make: stop selling time and start selling outcomes. When you can clearly define the result your client wants, the risk you remove, and the process you follow to deliver it, your pricing gets easier to defend and your sales conversations get a lot simpler. We also get practical about AI for small business. We share examples of AI workflows that save hours, like summarizing client emails, drafting replies in your voice, and turning notes and contracts into a clean FAQ cheat sheet clients actually understand. The big lesson: don’t build ten automations at once. Pick one or two high-impact workflows, finish them, and let that leverage compound before you chase the next shiny tool. From there we move into pricing strategy and sales process design: how to talk about annual increases without drama, why contracts should set expectations around price changes, and how packaging helps you avoid endless negotiation. Then we land on a simple but powerful gross profit margin calculation that many service businesses and contractors get wrong and how fixing it can mean thousands of dollars in recovered profit on every job. If you want stronger margins, better-fit clients, and a pricing model that matches the value you bring, hit play. Subscribe, share this with a business owner who needs it, and leave a review with your biggest pricing sticking point. Episode 60 Send us Fan Mail Visit www.triumphbusinesssolutions.pro to learn more about our services and our Profit First Cash Clarity Programs. Learn more about Triumph Business Solutions www.triumphbusinesssolution.pro Receive a Complimentary Business Stability Snapshot and see how your business stacks up again 100,000+ successful businesses. https://triumphbusinesssolutions.pro/triumph-assessment Schedule a 30-Minute Cash Clarity Conversation - Guaranteed Value or full refund - $97: https://stan.store/TriumphBusinessSolutions ​​Want to be a guest on the podcast? Register for a future episode here:  https://calendar.triumphbusinesssolutions.pro/businessunscriptedguest

    1h 18m

  5. May 1

    Your Offer Gets Easier When You Sell Outcomes

    If your business “does a service” but customers still hesitate, it’s probably not your skill, it’s your offer. We sit down and map out what a real, sellable offer looks like when you stop describing tasks and start selling outcomes. From the milk-aisle pricing analogy to real client examples, we get practical about how to package your work so a buyer can instantly understand what they get, how it works, and why it’s worth it. We walk through the building blocks we use with clients: define the dream outcome, break the work into specific deliverables, then add a couple of smart bonuses that help people get results faster without wrecking your schedule. Dwarne shares what changed everything for his website projects: solving the content bottleneck by including content writing and revisions, which sped up delivery and raised perceived value. We also talk about why “bonuses” are often better than stuffing everything into the core package, especially when a buyer might not want every add-on. Then we go deeper into what keeps offers from turning into headaches: a confidence-building guarantee, a clear agreement that sets responsibilities on both sides, and honest scarcity based on your real capacity. We also connect offers to marketing fundamentals like systems, onboarding, awareness, customer acquisition cost, and customer lifetime value, because more leads don’t help if you can’t deliver. If you’re a small business owner, freelancer, or agency trying to tighten your service packages, pricing strategy, and sales process, this one gives you a clean framework to start today. Subscribe for next week’s conversation on valuing your offer, and if this helped, share it and leave a review so more business owners can find it. Send us Fan Mail Visit www.triumphbusinesssolutions.pro to learn more about our services and our Profit First Cash Clarity Programs. Learn more about Triumph Business Solutions www.triumphbusinesssolution.pro Receive a Complimentary Business Stability Snapshot and see how your business stacks up again 100,000+ successful businesses. https://triumphbusinesssolutions.pro/triumph-assessment Schedule a 30-Minute Cash Clarity Conversation - Guaranteed Value or full refund - $97: https://stan.store/TriumphBusinessSolutions ​​Want to be a guest on the podcast? Register for a future episode here:  https://calendar.triumphbusinesssolutions.pro/businessunscriptedguest

    1h 5m

  6. Apr 24

    Stop Pitching And Start Listening To Close More Deals

    Your next client is not waiting for a better pitch. They are waiting to feel understood. We get blunt about why so many discovery calls stall: business owners talk about their accolades, their process, and their “secret sauce” before they ever learn what the prospect is actually dealing with. When you flip that, everything changes. We walk through how we start calls, what we ask first, and how we keep the conversation moving without sounding scripted or salesy. We dig into practical sales questioning and qualification, including how to handle the prospect who already has a provider, the person who wants a price right now, and the lead that is clearly wasting your time. You will hear why we like pattern breaks, why “what’s going well?” opens doors faster than “what’s not working?”, and how to follow up without desperate filler. We also talk about building a repeatable sales framework, protecting your calendar with pre-qualification questions, and why disqualifying early is a win, not a loss. Then we zoom out into marketing and lead generation. Cheap leads mean nothing if your cost of acquisition is ugly. We cover what to watch for with lead gen services, how to think about CAC vs cost per lead, and when it makes sense to bring outreach in-house with commission-based help. If you need more clients, we close with a straightforward challenge: do the outreach reps, get comfortable hearing “no,” and let better questions do the heavy lifting. Subscribe, share this with a business owner who needs it, and leave a review with the one question you are going to use on your next sales call. Send us Fan Mail Visit www.triumphbusinesssolutions.pro to learn more about our services and our Profit First Cash Clarity Programs. Learn more about Triumph Business Solutions www.triumphbusinesssolution.pro Receive a Complimentary Business Stability Snapshot and see how your business stacks up again 100,000+ successful businesses. https://triumphbusinesssolutions.pro/triumph-assessment Schedule a 30-Minute Cash Clarity Conversation - Guaranteed Value or full refund - $97: https://stan.store/TriumphBusinessSolutions ​​Want to be a guest on the podcast? Register for a future episode here:  https://calendar.triumphbusinesssolutions.pro/businessunscriptedguest

    1h 20m

  7. Apr 17

    Daily Goals And Simple Systems For Growth

    If you’ve ever ended a 16-hour workday wondering what you actually moved forward, this conversation is for you. We dig into the unglamorous parts of business growth that create real momentum: setting daily goals, weekly goals, and quarterly targets your team can actually repeat, then building simple dashboards and accountability systems that keep everyone aligned. When the target is fuzzy, the work gets noisy, and we’ve both lived that.  We also get into client management and sales follow-up, especially the tricky middle ground where prospects keep talking but do not commit. We share practical ways to follow up without sounding desperate, how to stop giving away unlimited “pick your brain” time, and why protecting your calendar is a leadership skill. If you’ve been burned by scope creep, slow sign-offs, or “sure thing” deals that never close, you’ll recognize the patterns immediately.  Then we shift into marketing, SEO, and the trust problem that’s growing fast with AI search results. The old “secret sauce” angle matters less than proof: testimonials, reviews, case studies, videos, and content that shows you solve real problems for a specific niche. We also break down why most websites fail by only speaking to the 5% who are ready to buy, and how stronger lead generation CTAs can capture the other 95% earlier in their buyer journey.  If you found something useful, subscribe, share this with a business owner who needs it, and leave a review so more people can find the show. What’s the biggest excuse you catch yourself making right now? Send us Fan Mail Visit www.triumphbusinesssolutions.pro to learn more about our services and our Profit First Cash Clarity Programs. Learn more about Triumph Business Solutions www.triumphbusinesssolution.pro Receive a Complimentary Business Stability Snapshot and see how your business stacks up again 100,000+ successful businesses. https://triumphbusinesssolutions.pro/triumph-assessment Schedule a 30-Minute Cash Clarity Conversation - Guaranteed Value or full refund - $97: https://stan.store/TriumphBusinessSolutions ​​Want to be a guest on the podcast? Register for a future episode here:  https://calendar.triumphbusinesssolutions.pro/businessunscriptedguest

    1h 37m

  8. Apr 10

    Stop Waiting For Perfect Weather To Grow

    You can hear the difference between someone performing and someone thinking in real time, and that’s the real advantage of going live. It’s just me and my son today, and we use the conversation to connect business strategy with the daily habits that actually produce results. If you’re an aspiring entrepreneur or a small business owner trying to grow a brand that people trust, this one is built for you. We dig into practical small business marketing: why niche marketing beats “serving everyone,” how clear messaging keeps you out of price wars, and how storytelling makes your content feel human instead of generic. We also break down a real-world content repurposing workflow, turning one long-form podcast into shorts and reels using tools for clipping, captions, editing, and distribution. If you’ve ever thought “I’ll post when I have time,” this is the system that makes consistency realistic. From there, we zoom out into learning and performance. We talk about an eye-opening Harvard study on AI tutors, how AI can make you smarter when you use it the right way, and why references and visuals matter when you’re building or redesigning a website. The core thread is internal motivation: stop defaulting to excuses, build an alternative plan, and use ambitious, measurable goals to push past your comfort zone. If you want more support, we also share details on our Triumph Business Solutions Intelligence platform and the founding member offer. Subscribe for weekly Friday live shows, share this with a friend who needs a push, and leave a review with your biggest takeaway. Send us Fan Mail Visit www.triumphbusinesssolutions.pro to learn more about our services and our Profit First Cash Clarity Programs. Learn more about Triumph Business Solutions www.triumphbusinesssolution.pro Receive a Complimentary Business Stability Snapshot and see how your business stacks up again 100,000+ successful businesses. https://triumphbusinesssolutions.pro/triumph-assessment Schedule a 30-Minute Cash Clarity Conversation - Guaranteed Value or full refund - $97: https://stan.store/TriumphBusinessSolutions ​​Want to be a guest on the podcast? Register for a future episode here:  https://calendar.triumphbusinesssolutions.pro/businessunscriptedguest

    1h 20m
See All (63)

About

Welcome to Business Unscripted, the podcast where real business conversations happen. Hosted by Dave Worden, founder of Triumph Business Solutions, this podcast dives into the raw, unfiltered realities of running and growing a business. Each episode explores the struggles, strategies, and accountability moments that shape the journey of entrepreneurs and business owners. With a mix of solo episodes, co-host partners, and guest appearances from other business owners, Business Unscripted offers diverse perspectives and actionable insights. Whether you're navigating challenges, seeking strategies, or just looking for honest conversations about business, this podcast has something for you. Join us weekly as we tackle the unscripted moments that define success, all while fostering accountability and connection with our listeners. Subscribe now and follow Business Unscripted for stories, strategies, and actionable insights that will inspire your own business journey. New episodes drop every Friday!

Information