Excellence in Practice: Voices for Better Care

National Centre of Excellence in Intellectual Disability Health

At the National Centre of Excellence in Intellectual Disability Health (the Centre), we are working to make health care better for people with intellectual disability.  People with intellectual disability often face different health challenges, but too often, they don’t get the care they deserve.   This podcast is for healthcare professionals who want to improve their practice when working with people with intellectual disability.  In each episode, hosts Ricky Kremer and Raylene Griffiths speak with experts, healthcare professionals, and people with lived experience. They share real stories and practical advice to help you build your skills and confidence.  Each episode explores a key topic in health care, showing what good care looks like—and what still needs to change.  Better care starts with better understanding. By combining lived experience with expert insight, this podcast supports you to deliver more inclusive, respectful, and effective care.  If you want to give better care, and help make health care fairer for everyone—this podcast is for you.  Follow the podcast to join us as we work together to improve health care for people with intellectual disability. 

Episodes

  1. 2d ago

    Episode 5: Improving Health care for Aboriginal and Torres Strait Islander People with Intellectual Disability

    For Aboriginal and Torres Strait Islander peoples with intellectual disability, access to effective and culturally safe health care is an important part of health and well-being.  Healthcare professionals have an important role in providing care that is respectful, culturally safe, and that meets individual needs. This includes understanding communication needs, supporting access to services, and recognising the range of factors that contribute to overall health.   In this episode, we speak with Kristy Petrie, a Gooreng Gooreng woman who works as physiotherapist in paediatrics alongside Aboriginal and Torres Strait Islander families across south-eastern Queensland. Her work includes supporting children to achieve meaningful goals while helping families navigate complex systems such as the NDIS.   We also speak with Madeleine Prasad, a Gunditjmara Wurundjeri woman who is a First Nations disability advocate, a member of the First Nations advisory group at the Centre and a member of the Deadly First Nations Shout Out Group.   Excellence in Practice: Voices for Better Care is a podcast by the National Centre of Excellence in Intellectual Disability Health (the Centre).  You can follow the Centre on Facebook, Instagram and LinkedIn.  Your hosts for this episode are Ricky Kremer and Raylene Griffiths.  This podcast includes artwork by Emily Crockford at Studio A.  To contact us about the podcast please email: podcast@downsyndrome.org.au  The Excellence in Practice: Voices for Better Care Podcast is intended for healthcare professionals, and the comments are of a general nature. The views, information or opinions expressed by individuals in these podcast episodes are their own and do not necessarily reflect the views of the Centre.  Excellence in Practice: Voices for Better Care is a podcast by the National Centre of Excellence in Intellectual Disability Health (the Centre). You can follow the Centre on Facebook, Instagram and LinkedIn. Your hosts for this episode are Ricky Kremer and Raylene Griffiths. This podcast includes artwork by Emily Crockford at Studio A. To contact us about the podcast please email: podcast@downsyndrome.org.au The Excellence in Practice: Voices for Better Care Podcast is intended for healthcare professionals, and the comments are of a general nature. The views, information or opinions expressed by individuals in these podcast episodes are their own and do not necessarily reflect the views of the Centre.

    30 min
  2. 08/21/2025

    Improving Mental Health Care for People with Intellectual Disability

    People with intellectual disability experience the same mental health needs as anyone else. Unfortunately, they often face more barriers when it comes to identifying that there is a problem, getting support, and accessing effective treatment.    In this episode, we spoke to Rebecca Koncz, the UNSW Chair of Intellectual Disability Mental Health within the National Centre of Excellence in Intellectual Disability Health (the Centre). She is also an experienced clinician and researcher with a focus on Mental Health.    We also spoke to Rory Keyes, a self-advocate, Researcher and Project Worker at the Centre, who shared their lived experience accessing mental health care.   Content Warning: This episode contains stories about mental health care, including mentions of trauma, medical mistreatment, or discrimination and could be distressing for some listeners.   If you are uncomfortable, please take a break or skip this episode.   If you’ve been affected by anything discussed in this episode, please know you're not alone. Support is available.  If you’re in crisis or need someone to talk to, you can contact Lifeline at 13 11 14 in Australia.   Excellence in Practice: Voices for Better Care is a podcast by the National Centre of Excellence in Intellectual Disability Health (the Centre). You can follow the Centre on Facebook, Instagram and LinkedIn. Your hosts for this episode are Ricky Kremer and Raylene Griffiths. This podcast includes artwork by Emily Crockford at Studio A. To contact us about the podcast please email: podcast@downsyndrome.org.au The Excellence in Practice: Voices for Better Care Podcast is intended for healthcare professionals, and the comments are of a general nature. The views, information or opinions expressed by individuals in these podcast episodes are their own and do not necessarily reflect the views of the Centre.

    31 min
  3. 06/25/2025

    Challenging Bias in Health Care for People with Intellectual Disability | Part 1

    Unfair attitudes or assumptions can influence how people are treated in healthcare.  It can mean that people with intellectual disability sometimes get worse health care.    Biases aren’t always intentional, but they can have serious, even life-threatening consequences.  It is important for healthcare professionals to be aware of these biases and learn about how to make sure everyone is getting the right care.   In part 1 of this episode, we will be speaking to Dr Jessica Smith who is a member of the Centre’s council, she is also a rehabilitation physician and clinical lead researcher in models of care supporting general health needs of adults with intellectual or developmental disabilities in the Southern Adelaide Local Health Network.   In part 2, we will be speaking to Rachel Browne, who will share the story of her son Finlay Browne, who tragically passed away after not being able to get the care he needed in the health care system.   If you enjoyed this episode, click 'follow' on your preferred podcast app.  Excellence in Practice: Voices for Better Care is a podcast by the National Centre of Excellence in Intellectual Disability Health (the Centre). You can follow the Centre on Facebook, Instagram and LinkedIn. Your hosts for this episode are Ricky Kremer and Raylene Griffiths. This podcast includes artwork by Emily Crockford at Studio A. To contact us about the podcast please email: podcast@downsyndrome.org.au The Excellence in Practice: Voices for Better Care Podcast is intended for healthcare professionals, and the comments are of a general nature. The views, information or opinions expressed by individuals in these podcast episodes are their own and do not necessarily reflect the views of the Centre.

    33 min
  4. 06/25/2025

    Challenging Bias in Health Care for People with Intellectual Disability | Part 2

    Unfair attitudes or assumptions can influence how people are treated in healthcare.  It can mean that people with an intellectual disability sometimes get worse health care.     Biases aren’t always intentional, but they can have serious, even life-threatening consequences.  It is important for healthcare professionals to be aware of these biases and learn about how to make sure everyone is getting the right care.    This is Part 2 of this episode. In this part, we will be speaking to Rachel Browne, who will share the story of her son Finlay Browne, who tragically passed away after not being able to get the care he needed in the health system.  In Part 1, of this episode, we spoke to Dr Jessica Smith, who shared stories and experiences about bias in healthcare and how healthcare professionals can challenge them to provide better care for people with intellectual disability.     Excellence in Practice: Voices for Better Care is a podcast by the National Centre of Excellence in Intellectual Disability Health (the Centre). You can follow the Centre on Facebook, Instagram and LinkedIn. Your hosts for this episode are Ricky Kremer and Raylene Griffiths. This podcast includes artwork by Emily Crockford at Studio A. To contact us about the podcast please email: podcast@downsyndrome.org.au The Excellence in Practice: Voices for Better Care Podcast is intended for healthcare professionals, and the comments are of a general nature. The views, information or opinions expressed by individuals in these podcast episodes are their own and do not necessarily reflect the views of the Centre.

    53 min
  5. Trailer

    Welcome to Excellence in Practice: Voices for Better Care

    At the National Centre of Excellence in Intellectual Disability Health (the Centre), we are working to make health care better for people with intellectual disability.  People with intellectual disability often face different health challenges, but too often, they don’t get the care they deserve.   This podcast is for healthcare professionals who want to improve their practice when working with people with intellectual disability.  In each episode, hosts Ricky Kremer and Raylene Griffiths speak with experts, healthcare professionals, and people with lived experience. They share real stories and practical advice to help you build your skills and confidence.  Each episode explores a key topic in health care, showing what good care looks like—and what still needs to change.  Better care starts with better understanding. By combining lived experience with expert insight, this podcast supports you to deliver more inclusive, respectful, and effective care.  If you want to give better care, and help make health care fairer for everyone—this podcast is for you.  Subscribe now and join us as we work together to improve health care for people with intellectual disability.  Excellence in Practice: Voices for Better Care is a podcast by the National Centre of Excellence in Intellectual Disability Health (the Centre). You can follow the Centre on Facebook, Instagram and LinkedIn. Your hosts for this episode are Ricky Kremer and Raylene Griffiths. This podcast includes artwork by Emily Crockford at Studio A. To contact us about the podcast please email: podcast@downsyndrome.org.au The Excellence in Practice: Voices for Better Care Podcast is intended for healthcare professionals, and the comments are of a general nature. The views, information or opinions expressed by individuals in these podcast episodes are their own and do not necessarily reflect the views of the Centre.

    2 min

Trailer

About

At the National Centre of Excellence in Intellectual Disability Health (the Centre), we are working to make health care better for people with intellectual disability.  People with intellectual disability often face different health challenges, but too often, they don’t get the care they deserve.   This podcast is for healthcare professionals who want to improve their practice when working with people with intellectual disability.  In each episode, hosts Ricky Kremer and Raylene Griffiths speak with experts, healthcare professionals, and people with lived experience. They share real stories and practical advice to help you build your skills and confidence.  Each episode explores a key topic in health care, showing what good care looks like—and what still needs to change.  Better care starts with better understanding. By combining lived experience with expert insight, this podcast supports you to deliver more inclusive, respectful, and effective care.  If you want to give better care, and help make health care fairer for everyone—this podcast is for you.  Follow the podcast to join us as we work together to improve health care for people with intellectual disability.