Headcount

James Townsend-Rose
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  • ENTREPRENEURSHIP

Hiring is the hardest thing you'll do as a founder. We talk to people doing it well. Headcount is a podcast for UK business leaders navigating the real complexity of team growth, from first hires to distributed teams, from cost pressure to culture. Each week, we speak to operators who’ve done it: First hires that changed everything, teams that scaled (or didn’t), offshore, remote, hybrid - what actually works, the mistakes that cost real money. Whether you're making your first senior hire, managing a team across time zones, or trying to do more with less, Headcount gives you the playbook from people who've already been there. Hosted by James Townsend-Rose, CEO, Outsourcery

Episodes

  1. 11/11/2025

    Episode 4: Reagan Bradley Wilson - Why Property Management Should Lead, Not Follow

    In this episode of People in Property, James Townsend-Rose sits down with Reagan Bradley-Wilson, Director of Operations at Paramount Properties and one of the UK’s most outspoken advocates for redefining property management. Reagan shares her unexpected journey from Psychology and Criminology graduate to leading one of London’s most forward-thinking lettings operations. She explains why she believes property management should sit at the centre of every lettings business, not as a bolt-on function, and how culture, mental health, and leadership play a defining role in performance. Expect an honest conversation about modernising the industry, building resilient teams, embracing outsourcing and remote work, and the lessons learned from years on the front line of property management. If you care about where the industry is heading – and the people driving that change – this episode is one not to miss. Reagan Bradley-Wilson https://www.linkedin.com/in/reaganbradley/

    35 min

  2. 08/19/2025

    Episode 3: From Soldier to Property Entrepreneur: Charlie Dunn’s Story

    Host James Townsend-Rose speaks with ex-soldier Charlie Dunn about his unique journey from military service to building a property empire.  Charlie shares insights into his transition from the army to civilian life, the challenges he faced in the property market, and the lessons learned during his time at Bellway Homes.  He discusses in detail the founding of Northumberland Properties, emphasising the importance of customer service and the current trends in the Northumberland property market.  Charlie also reflects on the challenges and wins of his entrepreneurial journey, offering advice for those looking to enter the industry. Chapters 00:00 Charlie Dunn's Unique Journey into Property 07:26 Lessons from the Military Applied to Business 10:55 Transitioning from Employee to Entrepreneur 18:15 The Structure and Vision of Northumberland Properties 25:30 Customer Service Differentiation in Real Estate 30:56 Navigating Cash Flow Challenges 32:38 Building a Strong Team for Growth 34:40 Market Insights: Northumberland's Appeal 37:06 Understanding Property Pricing Strategies 40:33 Challenges and Wins in Property Development 45:12 The Value of Networking and Relationships 52:20 Advice for New Entrants in the Industry 54:15 Future Plans and Opportunities Support the show With thanks to our sponsor Seamless - "Build you dream property team!"

    57 min

  3. 07/07/2025

    Episode 2: Will Stabb - Building a luxury real estate business | The M Collection

    Will Stabb, founder and CEO of The M Collection, shares his journey from the French Alps to the luxury real estate market. He discusses the importance of building a global network, the evolution of the property market, and the unique value proposition of his agency. Will emphasises the challenges of scaling a luxury business while maintaining personal relationships with clients and reflects on recent successes and future plans for The M Collection. Chapters: 00:00 Introduction to Will Stabb 00:47 Backstory 04:46 From Bigfoot Travel to HNW sector 08:19 Lessons Learnt 10:59 Founding the M Collection 13:58 Unique Value Proposition of the M Collection 17:32 Competition 20:43 Scaling a founder led brand 23:52 Recent wins & challenges 26:57 Quickfire Round 36:18 Closing Off Support the show With thanks to our sponsor Seamless - "Build you dream property team!"

    37 min
  4. Episode 1: Sophie Gamborg - From Savills to Sophie Gamborg Global Property

    06/18/2025

    Episode 1: Sophie Gamborg - From Savills to Sophie Gamborg Global Property

    Sophie Gamborg shares her extensive journey in the property industry, from her early experiences at Savills to founding her own agency, Sophie Gamborg Global Property.  She discusses the importance of integrity, networking, and adaptability in building her business, as well as the challenges of balancing work and family life.   Chapters 00:00 Introduction to Sophie Gamborg and Property Journey 05:02 Early Experiences and Lessons in the Property Market 10:52 The Importance of Integrity and Building Relationships 16:41 Launching Sophie Gamble Global Property 23:42 Marketing Strategies and Understanding the Market 27:07 Navigating the London Property Market 28:22 Balancing Business and Motherhood 30:01 Building Trust and Client Relationships 32:19 Advice for Moms Starting a Business 35:11 Reflecting on Business Growth 37:36 Debunking Property Myths 39:51 Advice for the Next Generation 41:02 The Importance of Networking 42:02 Understanding Investment Properties 43:00 Admiring Integrity in the Industry Support the show With thanks to our sponsor Seamless - "Build you dream property team!"

    45 min
  • 4 Episodes

About

Hiring is the hardest thing you'll do as a founder. We talk to people doing it well. Headcount is a podcast for UK business leaders navigating the real complexity of team growth, from first hires to distributed teams, from cost pressure to culture. Each week, we speak to operators who’ve done it: First hires that changed everything, teams that scaled (or didn’t), offshore, remote, hybrid - what actually works, the mistakes that cost real money. Whether you're making your first senior hire, managing a team across time zones, or trying to do more with less, Headcount gives you the playbook from people who've already been there. Hosted by James Townsend-Rose, CEO, Outsourcery

Information

  • Creator
    James Townsend-Rose
  • Years Active
    2K
  • Episodes
    4
  • Rating
    Clean
  • Copyright
    © 2025 James Townsend-Rose