Tokeet Podcast

Tokeet

Welcome to Tokeet’s Podcast — your trusted source for insights, trends, and strategies shaping the vacation rental industry. Each episode features expert interviews, data-driven analysis, and practical tips to help property managers grow their businesses, improve guest experiences, and stay ahead in a rapidly evolving market. Whether you're new to short-term rentals or managing a large portfolio, tune in to stay informed and inspired. podcast.tokeet.com

  1. 13h ago

    Airbnb Discounts: Which One to Use, and When

    Airbnb gives hosts several discounts, and each one is built for a different situation. In this episode, we walk through four of them: the New Listing Promotion, the Top-Rated Guests Discount, the early bird discount, and the last-minute discount. You’ll hear who each discount is for, what Airbnb requires, and when it makes sense to switch it on. We also explain how they interact, since Airbnb applies only one main discount per reservation and the Top-Rated Guests Discount is the one that combines with the others. Finally, we cover where to set each one in AdvanceCM so it stays synced with Airbnb. Key Takeaways: ✅ New Listing Promotion: 20% off a new listing’s first three bookings, with Smart Pricing turned off ✅ Top-Rated Guests Discount: 15% off for guests rated 4.8★ or higher with at least three reviews, and it combines with other discounts ✅ Early bird covers bookings made 1–24 months before check-in; last-minute covers 1–28 days ✅ Only one main discount applies per reservation, so match each discount to the dates it’s meant for ✅ You can manage all four from AdvanceCM for your Airbnb-connected listings Related Links: Company: https://www.tokeet.com/Blogs: https://www.tokeet.com/blog/Blog: Airbnb Discounts: Which to Use and How to Set Them in AdvanceCM 👉 https://blog.tokeet.com/airbnb-discounts/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit podcast.tokeet.com

    Airbnb Discounts: Which One to Use, and When
  2. Oct 26

    Switching Property Management Software: A Sarajevo Host’s Story

    Senan Dervisevic runs Happy House Old Town Luxury Apartments, seven luxury apartments in Sarajevo’s Old Town where about 95% of stays are short-term. Before AdvanceCM, the team tried several property management systems and found that simple tasks like updating prices, checking availability, and messaging guests took far too many steps. In this episode, we walk through what Senan looked for in new software: something simple and clear, with calendars and rates kept in sync across Booking.com and Airbnb. We cover why AdvanceCM felt right from the setup and first sync, and how bookings, calendar, rates, and guest messages now run through one place. Senan explains why the biggest difference is time that goes straight back to guests, along with fewer mistakes like double bookings. We close with four practical lessons for any host thinking about switching property management software. Key Takeaways: ✅ Overcomplicated software turns simple tasks like price updates and guest replies into extra steps ✅ Senan’s must-haves: simple and clear, no extra training, and reliable calendar and rate sync across Booking.com and Airbnb ✅ With AdvanceCM, bookings, calendar, rates, and guest messages run through one place instead of separate channel checks ✅ The biggest difference is time that goes back to guests, plus fewer mistakes like double bookings ✅ Setup, the first sync, and first contact with support give an early read on how a tool will work day to day Related Links: Company: https://www.tokeet.com/ Blogs: https://www.tokeet.com/blog/ Blog: Switching Property Management Software: 4 Lessons From 7 Sarajevo Apartments 👉 https://blog.tokeet.com/switching-property-management-software/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit podcast.tokeet.com

    Switching Property Management Software: A Sarajevo Host’s Story
  3. Sep 30

    AdvanceCM + Holded: How to Sync Rental Invoices

    AdvanceCM’s new Holded integration lets you keep managing rental invoices in AdvanceCM and sync them to Holded for local invoicing. In this episode, we walk through the two ways to sync: manually with Schedule Export, or automatically whenever an invoice is updated. We cover the setup, which starts with an API key created in Holded, and where paid, unpaid or overdue, and cancelled invoices land once they arrive. We also explain one rule to know before you approve anything: once Holded approves an invoice, later AdvanceCM edits no longer sync to it. There’s a brief note on VeriFactu, Spain’s regulation on invoicing systems, but nothing in this episode is tax or legal advice. By the end, you’ll know how to connect the two systems, when to use each sync method, and what to check before an invoice is approved. Key Takeaways: ✅ Invoices sync one way, from AdvanceCM to Holded. ✅ Sync manually with Schedule Export, or automatically when an invoice is updated. ✅ Setup starts with an API key created in Holded and entered under Integrations in AdvanceCM. ✅ Paid invoices go to Payments, unpaid or overdue ones to Invoices, and cancelled ones become credit notes. ✅ Once Holded approves an invoice, later AdvanceCM edits don’t sync, so finalize it in AdvanceCM first. Related Links: Company: https://www.tokeet.com/Blogs: https://www.tokeet.com/blog/Blog: AdvanceCM now Integrates to Holded: How to Sync Rental Invoices 👉https://blog.tokeet.com/sync-rental-invoices-to-holded/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit podcast.tokeet.com

    AdvanceCM + Holded: How to Sync Rental Invoices
  4. Sep 23

    Managing 4 Rental Properties From One Screen: David Emerson's AdvanceCM Story

    David Emerson has run SurfBreak at Paunch, a four-property vacation rental business in Bocas del Toro, Panama, for 11 years. In this episode, he walks through why he switched from Tokeet’s original app to AdvanceCM and what changed in his day-to-day booking management. We cover how AdvanceCM’s channel manager keeps every booking site in sync, so one reservation blocks the same dates everywhere else automatically. David explains why live chat support has made the biggest difference for him, and how rate table updates became far simpler. He also shares his advice for other hosts weighing a channel manager, and his plan to grow from four properties to six over the next few years. This is a real host’s account of what changed for his business, not a product pitch. Key Takeaways: ✅ David switched from Tokeet’s original app to AdvanceCM for easier rate management across rooms and properties ✅ AdvanceCM’s channel manager syncs every booking site automatically, so one reservation blocks the same dates everywhere else ✅ Live chat support is the feature David says has made the biggest difference in his day-to-day ✅ His advice to other multi-property hosts: the time saved outweighs the cost of a channel manager ✅ David plans to grow SurfBreak at Paunch from four properties to six over the next few years Related Links: Company: https://www.tokeet.com/Blogs: https://www.tokeet.com/blog/Blog: Vacation Rental Channel Manager: How Surf Break at Paunch Runs Four Properties From One Screen 👉https://blog.tokeet.com/vacation-rental-channel-manager-case-study/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit podcast.tokeet.com

    Managing 4 Rental Properties From One Screen: David Emerson's AdvanceCM Story
  5. Sep 7

    AdvanceCM + Staido: Turning Website Traffic Into Direct Bookings

    AdvanceCM now connects natively to Staido, a booking engine that runs inside a host’s own website. In this episode, we break down why website traffic doesn’t always turn into bookings, and where most vacation rental hosts lose guests in the process. We walk through how the AdvanceCM–Staido integration keeps availability, rates, and bookings synced automatically, so there’s no second calendar to manage. We also cover how guest payments route directly to the host’s own Stripe account, and how abandoned bookings get recovered with automated reminders. Pricing, the AdvanceCM/Tokeet partner rate, and the October 5 onboarding date are all covered in detail. This is a practical look at what the partnership actually changes for hosts, not just an announcement. Key Takeaways: ✅ AdvanceCM and Staido now sync automatically — availability, rates, bookings, and cancellations update in both systems without manual entry ✅ Guest payments go directly to the host’s own Stripe account; Staido never holds booking revenue ✅ Abandoned bookings get an automated, branded reminder instead of just disappearing ✅ Pricing is 2.9% per completed booking, or 2.5% for AdvanceCM and Tokeet customers through October 5, 2027 ✅ Host onboarding opens October 5, 2026 — the waitlist is open now Related Links: Company: https://www.tokeet.com/Blogs: https://www.tokeet.com/blog/Blog: AdvanceCM + Staido: How to Improve Direct Booking Conversion👉https://blog.tokeet.com/advancecm-staido-direct-booking-conversion/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit podcast.tokeet.com

    AdvanceCM + Staido: Turning Website Traffic Into Direct Bookings
  6. Sep 2

    Why Your Booking.com Calendar Empties Out After Peak Season

    Peak season doesn’t end with a cliff — it ends with a handful of small lags that quietly add up. In this episode, we break down why Booking.com occupancy softens right after the peak season: a rate floor still priced for July, a minimum-stay setting blocking shorter trips, and channels that fall out of sync as booking volume drops. We walk through each cause in order, and what actually fixes it — not generic advice, but the specific mechanism behind each one. You’ll hear how Rategenie’s rate rules and AdvanceCM’s Channel Manager and Autopilot address these as one connected system rather than three separate problems. We close with a practical checklist you can run through this week. If you manage rentals across Booking.com and other channels heading into shoulder season, this one’s for you. Key Takeaways: ✅ Occupancy slips after peak season because of three specific lags, not because demand disappears ✅ A rate floor still set for peak season blocks shoulder-season bookings before they even happen ✅ Minimum-stay and channel-sync fixes are usually faster wins than cutting your rate ✅ Rategenie and AdvanceCM handle pricing, availability sync, and manual workload as one connected system ✅ A short weekly checklist is enough to hold a calendar together through the slow stretch Related Links: Company: https://www.tokeet.com/ Blogs: https://www.tokeet.com/blog/ Blog: How to Keep Booking.com Occupancy Strong After Peak Season👉https://blog.tokeet.com/booking-com-occupancy-after-peak-season/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit podcast.tokeet.com

    Why Your Booking.com Calendar Empties Out After Peak Season

About

Welcome to Tokeet’s Podcast — your trusted source for insights, trends, and strategies shaping the vacation rental industry. Each episode features expert interviews, data-driven analysis, and practical tips to help property managers grow their businesses, improve guest experiences, and stay ahead in a rapidly evolving market. Whether you're new to short-term rentals or managing a large portfolio, tune in to stay informed and inspired. podcast.tokeet.com