The Talkin' Paint Podcast

detailinggrowth

Serving the Auto Detailing & Auto Film Industry - Gabe Fletcher, Founder of Detailing Growth Marketing Agency https://detailinggrowth.com brings first-hand industry knowledge in business development, marketing strategies and growth concepts to the Auto Detailing, Ceramic Coating, Window Tinting & Paint Protection Film Industry. Join their free marketing group on Facebook for more information - https://facebook.com/groups/detailinggrowth/ Interested in being on Talkin Paint? Reach out at https://talkinpaint.com/ 

  1. What It Takes To Do $400k/month of PPF & Coatings w/ Joe Torbati of OC Detailing

    03/12/2024

    What It Takes To Do $400k/month of PPF & Coatings w/ Joe Torbati of OC Detailing

    In this episode of the Talking Paint podcast, host Gabe welcomes Joe Torbati, the founder of California-based OC Detailing, to discuss the evolution and insights of the auto detailing industry, particularly focusing on Tesla and paint protection film. Joe, a seasoned expert in vinyl wrap and auto film, shares his journey from starting OC Detailing in 2012, his approach to exceeding customer expectations, and the importance of learning from failures. The conversation delves into the significance of actions taken with intention, the challenges and rewards of being self-taught, and the nuances of running a successful detailing shop. Joe candidly discusses his background, the value of detail in work, team dynamics, and the impact of his business on his life. Moreover, the discussion covers customer communication, setting expectations, and leveraging digital tools for service agreements. Personal stories about overcoming addiction and finding peace in activities like paintball add depth to the dialogue, emphasizing resilience, growth, and community. 00:00 Introduction and Personal Beliefs 00:50 Welcome to the Talking Paint Podcast 01:06 Interview with Joe Torbati from OC Detailing 01:46 Joe\'s Journey in the Auto Film Industry 03:58 The Story Behind OC Detailing 04:51 The Importance of Exceptional Work and Customer Satisfaction 06:04 The Role of Content Creation in Business Growth 06:31 The Impact of Customer Reviews and Local Reach 07:17 The Challenges and Rewards of Running a Business 08:03 The Importance of Continuous Learning and Improvement 11:29 The Transition from Business Operator to Business Owner 15:03 Overcoming Addiction and Achieving Success 18:08 The Importance of a Balanced Work-Life 19:30 The Impact of the Pandemic on Business Operations 28:35 The Importance of a Good Sales Process 32:34 The Fine Line Between Confidence and Arrogance 33:18 Delivering on Your Promises 33:40 The Importance of Confidence in Your Work 34:06 The Impact of Social Media on Confidence 34:45 Owning Your Business Model 35:12 Understanding Your Business Level 35:37 The Importance of Messaging in Business 36:28 Setting Expectations and Delivering on Them 37:03 The Power of Accepting Fault 37:22 The Struggles of Accepting Criticism 42:11 The Importance of Communication in Business 44:48 The Impact of Negative Experiences 45:06 The Power of Staying in Your Lane 45:24 The Importance of Upholding Agreements 53:14 The Joy of Paintball 01:00:01 The Importance of Doing the Right Thing 01:03:12 The Value of Open and Honest Conversations

    1h 4m
  2. TALKIN\' PAINT PODCAST | SEASON 2 - EPISODE #17 - How We Charge More For PPF - Guest w/ Robert Winters Phenomenal Detailing, NC

    02/23/2024

    TALKIN\' PAINT PODCAST | SEASON 2 - EPISODE #17 - How We Charge More For PPF - Guest w/ Robert Winters Phenomenal Detailing, NC

    On todays episode of Talkin\' Paint - Gabe hosts Robert Winters of Ceramic Pro Raleigh where they discuss Robert\'s moves in building a successful detailing business. Robert shares that he started alone, mobile detailing, and gradually expanded to owning a shop space and eventually being in a 4,000 square feet facility. He now looks forward to expanding to a bigger shop. Robert highlights how investing in a professional image and delivering an unmatched customer experience helped sell high-end packages. Robert also emphasizes how using a software, Urable and working with Detailing Growth, made his operations more efficient. He adds the importance of having a transparent relationship with clients to gain trust. 00:00 Introduction and Personal Journey 00:38 Interview with Robert Winters 01:57 The Growth of Phenomenal Detailing 04:17 The Challenges and Successes of Expansion 07:34 The Importance of Customer Experience 08:24 Learning from Mistakes and Challenges 10:28 Dealing with Unhappy Customers 14:34 The Importance of Inspection and Documentation 15:46 The Importance of Vehicle Inspections 17:49 The Value of Professionalism and Customer Service 20:31 The Power of Trust in Business Transactions 20:57 Delivering Value to Clients 25:28 The Art of Upselling 27:39 Building a Professional Image 30:50 Balancing Work and Family Life 31:21 Conclusion and Final Thoughts Visit us Online @ https://detailinggrowth.com Get Your Free Marketing Guide: https://marketingguide.detailinggrowth.com Join our Free Facebook Group - https://www.facebook.com/groups/detailinggrowth Tiktok: https://tiktok.com/@detailinggrowth Facebook: https://facebook.com/detailingbusinessgrowth Youtube: https://youtube.com/@detailinggrowth Instagram: https://instagram.com/detailinggrowth

    33 min
  3. TALKIN\' PAINT PODCAST | SEASON 2 - EPISODE #16 - Overcoming The Obsession With Competition

    01/26/2024

    TALKIN\' PAINT PODCAST | SEASON 2 - EPISODE #16 - Overcoming The Obsession With Competition

    In this episode of the Talkin\' Paint podcast, host Gabe Fletcher talks about the counterproductive habit of obsessing over competition in the detailing and paint protection industry. He emphasizes the importance of self-reflection, improving customer experience, and prioritizing internal growth over comparison with competitors. He illustrates the harmful effects of price undercutting and the necessity to value one\'s work appropriately. With a real-life example, Gabe demonstrates how shifting focus inward and reframing views on competition can lead to significant year-over-year growth. 00:12 Introduction and Welcome 01:00 About the Host and the Podcast 01:32 Sponsors and Affiliations 02:32 The Pitfall of Obsession with Competition 03:17 Personal Experience with Competition Obsession 04:03 The Detrimental Effects of Competition Obsession 04:30 The Illusion of Competition 05:34 The Dangers of Undercutting Prices 10:24 The Power of Self Reflection 13:25 Case Study: A Client\'s Transformation 15:21 Conclusion and Call to Action SPONSORED BY SASPOD.COM Visit us Online @ https://detailinggrowth.com Get Your Free Marketing Guide: https://marketingguide.detailinggrowth.com Join our Free Facebook Group - https://www.facebook.com/groups/detailinggrowth Tiktok: https://tiktok.com/@detailinggrowth Facebook: https://facebook.com/detailingbusinessgrowth Youtube: https://youtube.com/@detailinggrowth Instagram: https://instagram.com/detailinggrowth

    17 min
  4. TALKIN\' PAINT PODCAST | SEASON 1 - EPISODE #15 - Detailers Dilemma: Balancing Passion, Perfection, and Mental Well-being

    12/25/2023

    TALKIN\' PAINT PODCAST | SEASON 1 - EPISODE #15 - Detailers Dilemma: Balancing Passion, Perfection, and Mental Well-being

    Gabe wraps up season one of \'Talking Paint\' by discussing the psychological and emotional aspects of a detailer\'s pursuit for perfection, referring to it as the \'detailer\'s dilemma\'. He explores the harmful cycle of trying to achieve impossible standards, the stress it can impose leading to burnout, and the importance of maintaining healthy work-life balance. He introduces a framework, DETAIL, encouraging detailers to define their own boundaries, take breaks, care for their mental health, engage in enjoyable activities, intercept unnecessary pressures, and lean on their team. He concludes by expressing gratitude for the support received during a difficult personal time.00:12 Introduction and Sponsorship 01:06 Understanding Detailer\'s Dilemma 02:31 The Psychological Aspect of Detailing 03:38 The Trap of Perfectionism 05:35 The Emotional Commitment of Detailing 07:11 The Detailer\'s Dilemma Explained 10:01 Setting Realistic Goals and Managing Expectations 13:34 Avoiding Burnout and the Detail Effort Framework 19:21 Upcoming Events and Resources for 2024 20:57 Conclusion and Gratitude SPONSORED BY SASPOD.COM Visit us Online @ https://detailinggrowth.com Get Your Free Marketing Guide: https://marketingguide.detailinggrowth.com Join our Free Facebook Group - https://www.facebook.com/groups/detailinggrowth Tiktok: https://tiktok.com/@detailinggrowth Facebook: https://facebook.com/detailingbusinessgrowth Youtube: https://youtube.com/@detailinggrowth Instagram: https://instagram.com/detailinggrowth

    23 min
  5. TALKIN\' PAINT PODCAST | SEASON 1 - EPISODE #13 - Erik Devash - TintWiz

    12/10/2023

    TALKIN\' PAINT PODCAST | SEASON 1 - EPISODE #13 - Erik Devash - TintWiz

    The Importance of Business Management Software in the Auto Detailing Industry: Interview with Erik Devash from TintWiz. In this episode, Gabe from Detailing Growth converses with Erik Devash from TintWiz, a CRM business management software for the auto detailing, ceramic coating, window film, and paint protection film industry. Erik shares his journey, from starting in a window film industry to developing TintWiz. The conversation revolves around the concept of workflow management and the importance of CRM systems in auto detailing businesses. They delve deeper into the challenges faced by businesses operating without efficient systems and how software solutions like TintWiz can streamline processes, enhance customer experience, and aid in business growth. Erik emphasizes envisioning one\'s business and lifestyle goals to align the business accordingly. 00:12 Introduction and Guest Introduction 00:49 Erik Devash\'s Journey in the Window Film Industry 02:47 The Birth of TintWiz 04:15 The Evolution of TintWiz and Its Impact 09:14 The Importance of CRM in Business Management 12:28 The Challenges of Implementing CRM in Businesses 17:00 The Role of CRM in Business Growth 29:59 The Importance of Vision in Business Growth 32:28 Conclusion and Contact Information Visit us Online @ https://detailinggrowth.com Join our Free Facebook Group - https://www.facebook.com/groups/detailinggrowth Tiktok: https://tiktok.com/@detailinggrowth Facebook: https://facebook.com/detailingbusinessgrowth Youtube: https://youtube.com/@detailinggrowth SPONSORED BY SASPOD.COM Visit us Online @ https://detailinggrowth.com Get Your Free Marketing Guide: https://marketingguide.detailinggrowth.com Join our Free Facebook Group - https://www.facebook.com/groups/detailinggrowth Tiktok: https://tiktok.com/@detailinggrowth Facebook: https://facebook.com/detailingbusinessgrowth Youtube: https://youtube.com/@detailinggrowth Instagram: https://instagram.com/detailinggrowth

    34 min
  6. TALKIN\' PAINT PODCAST | SEASON 1 - EPISODE #12 - Just Let It Go

    12/08/2023

    TALKIN\' PAINT PODCAST | SEASON 1 - EPISODE #12 - Just Let It Go

    In this episode of the Talkin Paint Podcast, Gabe from Detailing Growth discusses the importance of letting go and delegating tasks in order to achieve business scalability. Micromanagement is identified as a common challenge faced by shop owners and business owners in general. Gabe shares his own experiences and provides insights on how to effectively delegate tasks and create a system of standard operating procedures. The GROW framework is introduced as a method for guiding, relaying, overseeing, and watching the delegated tasks. By embracing delegation, business owners can empower their team, promote growth, and prevent burnout. Don\'t miss out on this valuable episode packed with strategies for business success! Visit us Online @ https://detailinggrowth.com Join our Free Facebook Group - https://www.facebook.com/groups/detailinggrowth Tiktok: https://tiktok.com/@detailinggrowth Facebook: https://facebook.com/detailingbusinessgrowth Youtube: https://youtube.com/@detailinggrowth SPONSORED BY SASPOD.COM Visit us Online @ https://detailinggrowth.com Get Your Free Marketing Guide: https://marketingguide.detailinggrowth.com Join our Free Facebook Group - https://www.facebook.com/groups/detailinggrowth Tiktok: https://tiktok.com/@detailinggrowth Facebook: https://facebook.com/detailingbusinessgrowth Youtube: https://youtube.com/@detailinggrowth Instagram: https://instagram.com/detailinggrowth

    15 min

About

Serving the Auto Detailing & Auto Film Industry - Gabe Fletcher, Founder of Detailing Growth Marketing Agency https://detailinggrowth.com brings first-hand industry knowledge in business development, marketing strategies and growth concepts to the Auto Detailing, Ceramic Coating, Window Tinting & Paint Protection Film Industry. Join their free marketing group on Facebook for more information - https://facebook.com/groups/detailinggrowth/ Interested in being on Talkin Paint? Reach out at https://talkinpaint.com/