Inside Automotive with Jim Fitzpatrick, powered by CBT News

Jim Fitzpatrick
  • 5.0 (2)
  • Entrepreneurship

Inside Automotive is a groundbreaking show that offers a captivating blend of dealership news, automotive retailing best practices, and cutting-edge industry insights from top executives and analysts. Featuring trailblazing industry insiders, this show offers a comprehensive look into the latest happenings within dealerships, highlighting key trends and developments. Through interviews with successful dealers, expert analysis, and practical advice, viewers gain valuable knowledge on implementing effective strategies, improving operations, and navigating the ever-changing automotive landscape. For more like this visit us at CBTNews.com.

  1. 19h ago

    DriveCentric CEO Matt Leone on AI, Engagement, and Dealer Retention

    Matt Leone, CEO of DriveCentric, joins CBT News from the DC20 User Conference to discuss how dealerships can strengthen customer engagement, simplify their technology stack, and improve retention in an increasingly competitive market. As dealership margins tighten and showroom traffic becomes less predictable, Leone argues that retaining customers across sales, service, and F&I has never been more important. He explains how DriveCentric has evolved from a traditional CRM into a customer engagement platform by integrating AI, digital retailing, reputation management, and communication tools into a single solution. Leone also shares why dealerships should rethink disconnected software vendors, how successful dealer groups approach technology adoption, and the role company culture plays in delivering long-term customer success. The conversation offers practical insights for dealers looking to improve efficiency, strengthen loyalty, and build a more connected customer experience. Key discussion points:  Why customer retention is the top priority in today's retail market  How DriveCentric evolved beyond a traditional CRM platform  The benefits of consolidating multiple dealership technologies  How AI and engagement tools improve the customer experience  Best practices for implementing new dealership technology  The role of company culture and customer success in long-term growthInside Automotive with Jim Fitzpatrick is powered by CBT News, your go-to source for the latest news, trends, and insights in retail automotive. Subscribe for more interviews with top industry leaders, dealership innovators, and experts shaping the future of automotive. For more content, visit CBTNews.com and follow us on your favorite podcast platform.

  2. 19h ago

    The $1.3 Billion Dealership Deal

    Ryan Kerrigan, Managing Director of Kerrigan Advisors, joins Inside Automotive to discuss the record-breaking $1.3 billion acquisition of Hennessy Automobile Companies by Group 1 Automotive and what it signals for the future of dealership buy-sell activity. The transaction—the largest 10-store dealership deal by dollar value in automotive retail history—highlights the growing demand for luxury franchises and the continued strength of the M&A market despite economic uncertainty. Kerrigan explains why premium luxury dealerships are commanding record valuations, how Blue Sky values have reached unprecedented levels, and why generational ownership transitions are fueling more transactions. He also shares insights into the accelerating pace of dealership consolidation, the evolving role of public and private dealer groups, and why the buy-sell market continues to outperform expectations. Key discussion points:  Why the Hennessy acquisition set a new industry record  The growing value and scarcity of luxury dealership franchises  Record-high Blue Sky valuations and what they mean for sellers  How family succession is driving dealership M&A activity  Why dealership consolidation continues to accelerate  The evolving relationship between public dealer groups and private capitalInside Automotive with Jim Fitzpatrick is powered by CBT News, your go-to source for the latest news, trends, and insights in retail automotive. Subscribe for more interviews with top industry leaders, dealership innovators, and experts shaping the future of automotive. For more content, visit CBTNews.com and follow us on your favorite podcast platform.

  3. 2d ago

    How Gary Rome Built an Award-Winning Hyundai Dealership

    Award-winning dealerships are built on more than strong sales—they're built on culture, trust, and long-term relationships. In this episode, Gary Rome, President and CEO of Gary Rome Auto Group, shares the leadership philosophy behind earning the 2026 Hyundai Dealer of the Year Award and the Board of Excellence Award. Rome discusses how investing in employees, supporting the local community, and prioritizing transparency have helped his dealership achieve lasting success. He also explains how affordability challenges are changing consumer buying habits, why leasing has become a strategic advantage, and how certified pre-owned vehicles are helping meet customer demand in today's market. Key discussion points: The leadership philosophy behind Gary Rome Auto Group's award-winning cultureHow employee recognition and retention contribute to long-term successWhy community involvement remains a core part of the dealership's missionHow affordability is driving demand for certified pre-owned vehicles and leasingThe importance of pricing transparency and customer trustWhat Rome expects for the second half of 2026 as inventory levels improveRome shares practical leadership lessons on building a dealership culture that benefits employees, customers, and the community alike. Inside Automotive with Jim Fitzpatrick is powered by CBT News, your go-to source for the latest news, trends, and insights in retail automotive. Subscribe for more interviews with top industry leaders, dealership innovators, and experts shaping the future of automotive. For more content, visit CBTNews.com and follow us on your favorite podcast platform.

  4. 3d ago

    Why Dealers Are Rallying Behind the Connected Vehicle Security Act

    As Congress considers new legislation targeting Chinese-connected vehicles, dealers are being called on to play a more active role in shaping the future of the automotive industry. In this episode, Don Hall, President of the Virginia Automobile Dealers Association (VADA), discusses the Connected Vehicle Security Act, the importance of dealer advocacy, and the broader challenges facing the franchise system. Hall explains why he supports the bipartisan legislation, why dealer engagement will be critical as the bill moves through Congress, and how retailers can help protect the franchise model amid growing pressure from direct-to-consumer sales. He also shares why stronger customer experiences and greater industry participation will be essential to preserving the dealer network for years to come. Key discussion points: What the Connected Vehicle Security Act means for dealersWhy dealer advocacy is critical as the legislation advancesThe importance of having automotive retailers represented in governmentHow direct-to-consumer sales continue to challenge the franchise modelWhy delivering a better customer experience strengthens the dealer networkHow dealers can get involved through state associations and industry organizationsHall offers a call to action for dealers to stay engaged in advocacy efforts while preparing for the industry's next chapter. Inside Automotive with Jim Fitzpatrick is powered by CBT News, your go-to source for the latest news, trends, and insights in retail automotive. Subscribe for more interviews with top industry leaders, dealership innovators, and experts shaping the future of automotive. For more content, visit CBTNews.com and follow us on your favorite podcast platform.

  5. 6d ago

    Why NADA Is Backing the Connected Vehicle Security Act

    As debate over Chinese-connected vehicles intensifies in Washington, franchise dealers are closely watching legislation that could reshape the future of the U.S. automotive market. In this episode, Mike Stanton, President and CEO of the National Automobile Dealers Association (NADA), discusses the advancement of the Connected Vehicle Security Act of 2026 and what it means for dealers, automakers, and consumers. Stanton explains why NADA supports the bill, how concerns over connected vehicle technology extend beyond competition, and why the association views the legislation as an opportunity to create a more level playing field rather than a permanent barrier to Chinese automakers. He also shares updates on NADA's broader advocacy efforts, including direct sales, FTC advertising guidance, and the REPAIR Act. Key discussion points: What the Connected Vehicle Security Act of 2026 would doWhy NADA supports restrictions on Chinese-linked vehicles and technologyHow dealers view future competition from Chinese automakersNADA's ongoing work on direct sales, FTC compliance, and the REPAIR ActWhy the legislation still faces key hurdles before becoming lawWhat dealers should expect as the bill moves through CongressStanton offers an inside look at one of the industry's most significant policy debates and the issues shaping dealership advocacy in 2026. Inside Automotive with Jim Fitzpatrick is powered by CBT News, your go-to source for the latest news, trends, and insights in retail automotive. Subscribe for more interviews with top industry leaders, dealership innovators, and experts shaping the future of automotive. For more content, visit CBTNews.com and follow us on your favorite podcast platform.

  6. Jul 23

    Coulter McMahen Explains What the Latest Regulations Mean for Dealers

    Coulter McMahen, President and CEO of the Louisiana Automobile Dealers Association (LADA), joins Inside Automotive to discuss the latest regulatory developments affecting dealerships, recent legislative wins in Louisiana, and the continued importance of the franchise model. As dealers navigate evolving FTC advertising expectations and state-specific compliance requirements, McMahen explains why retailers are asking for greater regulatory clarity rather than fewer rules. He also highlights key legislative victories that strengthen dealer protections, modernize the vehicle purchase process through electronic titling and registration, and reinforce Louisiana’s franchise laws. Beyond policy, the conversation explores the economic impact of franchised dealerships and why local retailers continue to play a vital role in their communities. McMahen also shares his outlook on Louisiana’s auto market and the legislative priorities dealers should watch in the year ahead. Key discussion points: How FTC pricing guidance intersects with Louisiana advertising lawsMajor legislative victories for Louisiana dealers in 2026Why LADA gained new legal authority to defend franchise dealersThe benefits of electronic titling, registration, and digital transactionsThe economic and consumer advantages of the franchise dealership modelLouisiana dealers' outlook amid regulatory and affordability challengesInside Automotive with Jim Fitzpatrick is powered by CBT News, your go-to source for the latest news, trends, and insights in retail automotive. Subscribe for more interviews with top industry leaders, dealership innovators, and experts shaping the future of automotive. For more content, visit CBTNews.com and follow us on your favorite podcast platform.

  7. Jul 23

    Scott Pioli Explains What Separates Good Teams from Great Ones

    Former NFL executive Scott Pioli joins Inside Automotive to share the leadership and culture principles that helped build championship teams—and how dealerships can apply them to create lasting success. Drawing on 27 years with the New England Patriots, Kansas City Chiefs, and Atlanta Falcons, Pioli explains why sustained performance starts with hiring people who fit the culture, not just the résumé. He discusses the difference between work ethic and work habits, why accountability requires healthy friction, and how small, consistent actions often determine long-term results. Through stories about leaders like Bill Belichick and Tom Brady, Pioli illustrates how humility, discipline, and servant leadership create organizations where people thrive. Whether leading a dealership, managing a sales team, or building the next generation of leaders, Pioli argues that competitive advantage ultimately comes from investing in people—not just processes or technology. Key discussion points: Why culture begins with hiring the right peopleThe difference between work ethic and work habitsHow accountability and constructive friction strengthen teamsLessons from Bill Belichick and Tom Brady on leadership and disciplineThe concept of "hidden yardage" and why small details matterWhy servant leadership is the foundation of lasting organizational successInside Automotive with Jim Fitzpatrick is powered by CBT News, your go-to source for the latest news, trends, and insights in retail automotive. Subscribe for more interviews with top industry leaders, dealership innovators, and experts shaping the future of automotive. For more content, visit CBTNews.com and follow us on your favorite podcast platform.

  8. Jul 22

    Jim Keffer on the Biggest Threats Facing Auto Dealers Today

    As the automotive retail landscape evolves, dealers are confronting new competitive threats from direct sales, digital retailers, and global automakers. In this episode, Jim Keffer, CEO of Keffer Auto Group, shares how his dealership group is preparing for the future by focusing on long-term strategy, operational flexibility, and sustainable growth. Keffer discusses why direct-to-consumer sales remain the biggest long-term challenge for franchise dealers, what the industry can learn from Carvana's customer experience, and why used vehicles have become a cornerstone of his group's growth strategy. He also weighs in on the competitive threat posed by Chinese automakers, the state of dealership acquisitions, and why affordability continues to shape consumer demand. Key discussion points: Why direct sales pose the greatest long-term risk to franchise dealershipsWhat dealers can learn from Carvana's customer experienceHow used vehicles fit into Keffer Auto Group's long-term strategyThe growing competitive pressure from Chinese automakersWhy affordability and an aging vehicle fleet continue to support demandHow Keffer Auto Group is approaching acquisitions and future expansionKeffer offers a strategic perspective on how dealers can remain competitive while preparing for the next decade of automotive retail. Inside Automotive with Jim Fitzpatrick is powered by CBT News, your go-to source for the latest news, trends, and insights in retail automotive. Subscribe for more interviews with top industry leaders, dealership innovators, and experts shaping the future of automotive. For more content, visit CBTNews.com and follow us on your favorite podcast platform.

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Ratings & Reviews

5
out of 5
2 Ratings

About

Inside Automotive is a groundbreaking show that offers a captivating blend of dealership news, automotive retailing best practices, and cutting-edge industry insights from top executives and analysts. Featuring trailblazing industry insiders, this show offers a comprehensive look into the latest happenings within dealerships, highlighting key trends and developments. Through interviews with successful dealers, expert analysis, and practical advice, viewers gain valuable knowledge on implementing effective strategies, improving operations, and navigating the ever-changing automotive landscape. For more like this visit us at CBTNews.com.

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