Moving The Needle

Chris Fink
  • 5.0 (1)
  • MARKETING
  • UPDATED WEEKLY

Welcome to "Moving The Needle," the podcast dedicated exclusively to medical spa owners and practice managers who want to leverage digital marketing to drive real, measurable results. Each episode is designed to deliver actionable insights, proven strategies, and expert interviews, all specifically tailored to the unique challenges and opportunities within the medical spa industry. Discover how top-performing med spas are using SEO, social media, paid advertising, and reputation management to attract more patients, boost revenues, and achieve sustainable growth. Hosted by Chris Fink.

  1. 3D AGO

    Empowering Aesthetic Practices Insights

    In this episode of Moving the Needle, host Chris Fink sits down with Brandon Mullen, founder and CEO of Empower (MPWR) Aesthetics & Wellness, for a candid, high-level conversation on what it really takes to build a profitable, sustainable, and values-driven med spa. Brandon shares his unconventional journey from critical care nursing and case management into aesthetic medicine, revealing how business strategy, patient education, and genuine human connection have shaped his two-location practice in Pennsylvania. Together, Chris and Brandon unpack the realities of launching and scaling a med spa—from early mistakes and costly lessons to smart growth decisions around services, team building, and marketing. You’ll hear practical insights on: Blending aesthetics and wellness into a cohesive, patient-centered model Hiring and developing the right clinical and operations team Avoiding common financial and operational pitfalls that stall growth Marketing strategies that actually work at the local level The importance of education, expectation-setting, and long-term patient retention What med spa owners should prepare for as aesthetics and wellness continue to evolve Brandon also discusses his leadership beyond the treatment room, including founding the Aesthetics Practice Management Group, speaking at major industry conferences, and co-hosting popular podcasts like Aesthetics Injector Gang and Injector Business Blueprint. If you’re a med spa owner, practice manager, injector, or industry leader looking to move beyond surface-level success and build something that lasts, this episode delivers real-world perspective you can apply immediately. Featuring Brandon Mullen CEO and injector MPWR Aesthetics & Wellness  LinkedIn: https://www.linkedin.com/in/bmullens27 Instagram: the_aestheticconsultant Email: bmullens27@gmail.com 👉 Get your free Med Spa Brand & Funnel Audit: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://themedspaagency.com/discovery-call/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ 👉 Join our⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook Group for Med Spa Marketing Tactics and Tips⁠⁠⁠

    47 min

  2. JAN 8

    What Med Spa Owners Need to Know Before Hiring Their First Marketing Manager

    Hiring your first marketing manager feels like a big milestone—but it can also be one of the most expensive mistakes if you don’t understand what you’re really paying for. In this episode, Chris breaks down the real cost of hiring a marketing manager for a med spa, why delegation matters more than most owners realize, and how burnout and mediocre execution happen when too much responsibility gets shoved into one role. You’ll learn what entry-level vs. experienced marketing salaries actually look like, the hidden costs most owners forget to budget for, and why salary alone does not equal strategy. If you’re feeling stretched thin, overwhelmed by marketing, or considering your first hire, this episode will help you make a smarter, more sustainable decision. You’ll learn: Why trying to do everything yourself leads to burnout What a marketing manager should (and shouldn’t) own Realistic salary ranges for marketing hires The hidden costs beyond salary most owners overlook Why execution fails without clear strategy and delegation Perfect for med spa owners who want growth without chaos—and clarity before making their next hire. #MedSpaMarketing #MembershipProgram #RecurringRevenue #PatientRetention #MedSpaGrowth 👉 Get your free Med Spa Brand & Funnel Audit: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://themedspaagency.com/discovery-call/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ 👉 Join our⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook Group for Med Spa Marketing Tactics and Tips⁠⁠

    11 min

  3. JAN 1

    The Future of Aesthetic Treatments

    What aesthetic treatments are built to last—and which ones are more hype than substance? In this episode of Moving the Needle, host Chris Fink sits down with Beth Ann Maloney, licensed medical esthetician, national trainer, and industry educator with over 18 years of experience in medical aesthetics. Together, they explore how skincare science, education, and integrative wellness are shaping the future of aesthetic treatments. Beth Ann shares expert insight into: Why foundational skincare knowledge matters more than chasing trends The critical difference between skin type vs. skin condition Treatments with long-term value, including microcurrent, microneedling, and wellness-driven protocols Common consultation mistakes that hurt outcomes and patient trust How med spa owners can build consistent, scalable skincare programs Where practices leave money on the table with retail and treatment protocols Why hydration, internal wellness, and lifestyle changes are redefining acne and anti-aging care How to invest in devices strategically—without overextending your business This episode is a must-listen for med spa owners, estheticians, injectors, and practice managers who want better results, stronger teams, and future-ready skincare systems. Featuring Beth Ann MaloneyOwner of Masson Ltd., founded by Jacques Masson 🔗 LinkedIn: https://www.linkedin.com/in/beth-ann-maloney-3731a032?trk=contact-info Instagram: @beth_ann_maloneyYouTube: Beth Ann MaloneyWork Email: bethann@massonltd.com 👉 Get your free Med Spa Brand & Funnel Audit: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://themedspaagency.com/discovery-call/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ 👉 Join our⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook Group for Med Spa Marketing Tactics and Tips⁠⁠⁠

    37 min

  4. 12/17/2025

    How to Market a Membership Program for Your Med Spa

    📱💳 How to Market a Membership Program for Your Med Spa Are your memberships actually driving predictable revenue—or just sitting on your website unnoticed? In this episode of Moving the Needle, we break down how to market your med spa membership program so it consistently attracts, converts, and retains patients. You’ll learn: ✅ How to position your membership as a no-brainer value, not a discount✅ Where to promote your membership (social, email, in-spa, ads) for maximum impact✅ Messaging that increases sign-ups without cheapening your brand✅ How to use content and offers to overcome commitment hesitation✅ Practical strategies to turn one-time patients into long-term members If you want to build recurring revenue and patient loyalty, this episode is your step-by-step guide to marketing a successful med spa membership program. #MedSpaMarketing #MembershipProgram #RecurringRevenue #PatientRetention #MedSpaGrowth 👉 Get your free Med Spa Brand & Funnel Audit: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://themedspaagency.com/discovery-call/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ 👉 Join our⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook Group for Med Spa Marketing Tactics and Tips⁠⁠

    14 min

  5. 12/10/2025

    Building a Luxury Brand and Loyal Client Base with Anastasiya Huk of Brows & Faces NYC

    In this episode of Moving the Needle, Chris sits down with Anastasia Huck, founder of Brows and Faces, a luxury aesthetics studio in New York City. Together, they unpack what truly defines a premium med spa experience—from choosing the right location to designing a client journey that feels intentional, educational, and trust-driven. Anastasia shares how she builds loyalty without discounts, why social media and high-quality visuals are essential, and how to avoid overwhelming clients with too many options. They also dive into pricing strategy, demand creation, influencer partnerships, scaling challenges, and the future of the aesthetics industry. Whether you’re a med spa owner, injector, or beauty entrepreneur, this episode will help you elevate your brand, enhance your client experience, and create a business clients love returning to. Featuring Anastasiya Huk Founder of Brows and Faces Linked https://www.linkedin.com/in/anastasiya-huk-1447851a6/  Instagram @brows.and.faces #MedSpaMarketing #MedSpaPodcast #AestheticsBusiness #LuxuryBranding #MedSpaGrowth #MedicalSpa #BeautyBrand #PatientExperience #RetentionStrategy #MovingTheNeedlePodcast #BrowsAndFaces #NYCMedSpa #MovingTheNeedle #TheMedSpaAgency 👉 Get your free Med Spa Brand & Funnel Audit: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://themedspaagency.com/discovery-call/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ 👉 Join our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook Group for Med Spa Marketing Tactics and Tips⁠⁠

    39 min

  6. 12/04/2025

    Social Media Marketing - Organic vs Paid Social Ads

    📱💰 Social Media Marketing – Organic vs Paid Social Ads Are your social media efforts actually driving patients, or just likes and impressions? In this episode of Moving the Needle, we break down the key differences between organic social strategies and paid social ads, and how to use both to grow your med spa effectively. You’ll learn: ✅ When to rely on organic content to build trust and community ✅ How paid ads can accelerate bookings and ROI ✅ Tips for targeting the right audience without wasting budget ✅ The balance between engagement, reach, and conversion ✅ Practical strategies for combining organic and paid efforts If you want to turn your social channels into a patient-attracting machine, this episode is your step-by-step guide. #Moving the Needle #SocialMediaStrategy #OrganicVsPaid #DigitalMarketingTips #MedSpaGrowth 👉 Get your free Med Spa Brand & Funnel Audit: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://themedspaagency.com/discovery-call/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ 👉 Join our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook Group for Med Spa Marketing Tactics and Tips⁠⁠⁠

    12 min

  7. 11/25/2025

    Innovation, Patient Outcomes & the Future of Med Spas

    In this episode of Moving the Needle, Chris chats with Mark Rohrer, a three-decade veteran in medical aesthetics and the founder behind multiple breakthrough device companies. Mark walks through his journey from early laser tech to launching Trinity Medical Solutions, all while sharing how innovation, integrity, and affordability can completely reshape patient outcomes. They dive into the evolution of aesthetic technology, how COVID-19 forced the industry to rethink marketing and business strategy, and why pelvic health is becoming one of the fastest-growing opportunities for med spas and wellness centers. Mark also breaks down the thinking behind the Restora chair, his risk-free capital equipment model, and the traits that help med spa owners make smarter, more profitable decisions. If you're in the medical aesthetics world — from med spas to wellness centers to anyone curious about the future of patient care — this episode is packed with insights you can put to work right away. Featuring Mark Rohrer CEO and Managing Partner, Trinity Medical Solutions, LLC Linked https://www.linkedin.com/in/mark-rohrer-84598a13/ #MedicalAestheticsInnovation #FutureOfMedSpas #AestheticTechTrends #PelvicHealthSolutions #MedSpaBusinessGrowth 👉 Get your free Med Spa Brand & Funnel Audit: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://themedspaagency.com/discovery-call/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ 👉 Join our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook Group for Med Spa Marketing Tactics and Tips⁠⁠

    1 hr

  8. 11/14/2025

    What platform should I use for my site?

    💻 What Platform Should I Use for My Med Spa Website?Your website might look amazing — but is it actually helping you book more patients? Choosing the right platform is one of the most critical decisions for your med spa’s online success. The wrong platform can make it harder to showcase your services, manage bookings, or implement marketing strategies that actually convert. In this episode, we’re breaking down what to look for in a website platform so your site not only looks beautiful but also performs: You’ll learn:✅ The best platforms for med spa websites and why they work✅ How platform choice impacts SEO, patient trust, and conversions✅ Tools and integrations that make marketing and booking seamless✅ Design flexibility vs. ease-of-use: finding the balance for your team If you’re ready to pick a website platform that turns your digital presence into a patient-booking powerhouse — this episode is your roadmap. #TMSA #TheMedSpaAgency #MedSpaMarketing #MedSpaWebsite #MedSpaGrowth #MarketingTips 👉 Get your free Med Spa Brand & Funnel Audit: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://themedspaagency.com/discovery-call/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ 👉 Join our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook Group for Med Spa Marketing Tactics and Tips⁠⁠

    14 min
See All (32)

About

Welcome to "Moving The Needle," the podcast dedicated exclusively to medical spa owners and practice managers who want to leverage digital marketing to drive real, measurable results. Each episode is designed to deliver actionable insights, proven strategies, and expert interviews, all specifically tailored to the unique challenges and opportunities within the medical spa industry. Discover how top-performing med spas are using SEO, social media, paid advertising, and reputation management to attract more patients, boost revenues, and achieve sustainable growth. Hosted by Chris Fink.

Information

  • Creator
    Chris Fink
  • Years Active
    2025 - 2026
  • Episodes
    32
  • Rating
    Clean
  • Copyright
    © Chris Fink
  • Show Website
    Moving The Needle