Tebra Talks

Tebra

Tebra Talks brings together healthcare leaders, practice owners, billing experts, and Tebra specialists to discuss the operational challenges shaping independent practices and billing companies. Explore practical conversations about healthcare technology, revenue cycle management, patient experience, AI, and the business of care.

  1. 3d ago

    Medical Billing Dashboards: Turn A/R Data Into Revenue Action

    Billing teams have more data than ever, but more data does not always mean clearer answers. In this episode of Tebra Talks, Miriam Datskovsky sits down with Kevin Clinton, Billing and Payments Marketing Director at Tebra, and Dash Mercado, Director of Product Design at Tebra, to discuss how billing teams can move from exporting reports and rebuilding spreadsheets to using dashboards that surface the metrics that matter most. They walk through how Tebra’s A/R dashboard helps billing teams and billing companies see where revenue is stuck, monitor aging trends, identify high-priority balances, and move faster from metric to action.The conversation covers: • Why spreadsheet-based reporting slows billing teams down • How A/R health, days in A/R, outstanding A/R, and aging buckets reveal revenue risk • Why billing teams need to drill from trends into the claims behind them • How better reporting can support stronger client conversations • How Tebra’s AI Billing Assistant can help flag claims at higher risk of denial • What’s ahead for Tebra’s reporting and analytics tools For billing companies, stronger reporting can also help prove value during client check-ins and QBRs by showing what changed, why it matters, and what the team is doing next. Watch the full episode to see how Tebra is helping billing teams turn reporting into clearer revenue action. Learn more about AI Billing Assistant: https://tebra.co/ai-billing-assistant-yt

  2. 3d ago

    How to Reduce Patient No-Shows and Cancellations

    Patient no-shows and cancellations can create more than one empty slot on the calendar. They can lead to lost revenue, front-desk rework, provider frustration, scheduling gaps, and delayed patient care. In this episode of Tebra Talks, Miriam Datskovsky speaks with Kristin Trick, therapist and solo practice owner, and Leanna Coy, nurse practitioner with experience across rural health clinics, FQHCs, and telehealth settings. Together, they discuss practical ways independent practices can reduce no-shows and cancellations, including: • Why no-shows can create real revenue loss for practices • How reminder workflows can help patients show up or reschedule • Why clear cancellation policies matter • When no-show fees may help, when allowed and appropriate • How front-desk training and protocols reduce confusion • Why telehealth and easier rescheduling can help save visits • How to reduce phone tag and patient access friction You’ll also hear real-world perspectives on the difference between late cancellations and no-shows, how practices can handle repeat no-shows, and why reducing friction can protect both patient access and practice operations. Watch the full conversation for practical no-show reduction strategies that support patients, providers, and front-desk teams. Try Tebra's no-show risk calculator: https://tebra.co/no-show-risk-calcula...

  3. Jul 15

    What to Look at First: A Billing Owner's Weekly Metric Review

    Which billing metrics matter most at month-end? In this Tebra Talks expert discussion, Miriam Datskovsky sits down with Aimee Heckman, Healthcare Business Consultant, and Jeff Hillam, CEO of Red House, to discuss how billing companies can cut through reporting noise and focus on the KPIs that help explain what changed, why it matters, and what happens next. They cover: • Why net collections matter, but should not be reviewed in isolation • How unbilled claims can signal future cash flow disruption • Why A/R aging needs context from net collections and write-offs • How timely filing, unsigned notes, and claim rework can create hidden risk • Why reporting should support action plans, not just recap performance • How billing companies can use data to build stronger client relationships As denial pressure rises and margins stay tight, month-end reporting needs to do more than summarize the past. It should help billing teams identify risk earlier, communicate clearly, and prove value with clients. Watch the full discussion to learn which billing KPIs deserve the most attention and which metrics may be creating noise.Learn more about Tebra Billing: https://www.tebra.com/billing

  4. Jun 19

    Bypassing physician burnout with Dr. Arjun Reyes & Dr. Chris Thomson: Transforming medical practice from friction to flow

    Did you know that physicians in the United States are 82% more likely to experience burnout compared to workers in any other occupation? In this episode of Tebra Talks, host Didi D’Errico sits down with Southern California clinic owners Dr. Arjun Reyes and Dr. Chris Thomson to look closely at the old adage: Physician, Heal Thyself. Together, they explore why healthcare providers routinely deprioritize their own mental health and reveal actionable strategies to bypass burnout for both yourself and your medical team. Whether you are drowning in administrative paperwork or feeling the emotional exhaustion of the daily grind, this episode offers a practical blueprint to shift your practice from friction to flow.

  5. Jun 12

    Prescriptions, patterns, and the patient: DrFirst’s Chief Medical Officer on the new science of adherence

    In this episode of Tebra Talks, the discussion centers on improving medication adherence in healthcare. Hannah Abrams highlights the issue of patients not picking up prescriptions, while Dr. Colin Banas addresses barriers like education, cost, and forgetfulness, suggesting solutions such as education and reminders. Liz Fobare from Tebra emphasizes enhancing patient experiences through modernized care and trust-building. Dr. Banas shares a study showing that timely text reminders improve prescription pick-up rates and reduce readmissions. The conversation also explores AI's role in reducing administrative burdens and enhancing patient-provider interactions, with optimism about technology's potential to transform healthcare and improve outcomes.

  6. May 18

    Why medical practices lose $5,000+ to no-shows — and how to fix it

    Patient no-shows are costing healthcare practices thousands every month, but reminders alone are not enough to solve the problem. In this video, Miriam Datskovsky, Samantha Bergquist, and Chris Miley from Tebra break down the real operational drivers behind missed appointments and share practical, data-backed strategies practices can use to reduce no-shows, improve patient communication, and ease staff burnout. Inside this session: • Why practices lose $5,000+ monthly to missed visits • The connection between no-shows and provider burnout • Why patients actually miss appointments • How online booking improves patient access and scheduling • Ways to customize reminders and automate communication • How telehealth can help save appointments • New one-tap cancellation and rescheduling workflows • How digital intake reduces front-desk workload and manual entry You’ll also see how Tebra helps practices: ✔ Streamline scheduling workflows ✔ Improve patient follow-through ✔ Reduce operational friction ✔ Keep schedules more stable and predictable Because reducing no-shows is not just about protecting revenue. It’s about creating a better experience for patients, providers, and staff.👉 Learn more about Tebra Patient Experience tools: https://www.tebra.com/patient-experience

  7. May 11

    How to Scale a Medical Billing Company in 2026 | AI, Automation & RCM Growth Tips

    Medical billing companies are working harder than ever, but many are still struggling to grow revenue and protect margins. In this episode of Tebra Talks, Miriam Datskovsky sits down with billing and practice management expert Aimee Heckman to unpack the biggest findings from Tebra’s 2026 State of the U.S. Medical Billing Industry report. They discuss: ✅ Why many BillCos are hitting a growth ceiling ✅ AI vs. automation in medical billing ✅ How process documentation impacts scalability ✅ The hidden cost of denied claims and rework ✅ Why specialization is becoming a major competitive advantage ✅ How successful billing companies are adapting in 2026 Whether you're running an independent medical billing company, managing revenue cycle operations, or exploring automation and RPA in healthcare, this conversation is packed with practical insights you can apply today. 📊 Download the free 2026 State of the U.S. Medical Billing Industry report: https://tebra.co/billing-benchmark-re...

  8. May 1

    Private Practice Growth Strategy: Build Systems, Brand, and Patient Experience

    Private practice is getting harder to sustain but not impossible to scale. In this episode of Tebra Talks, Dr. Peter Wenger, owner of Princeton Sports and Family Medicine, shares how a performance-first mindset helped him grow from a small clinic to a high-performing practice serving 34,000+ patients annually. You’ll learn how to: • Build systems that increase patient volume and reduce operational friction • Turn your website into a true “front door” that converts visitors into appointments • Create a strong brand that builds trust before the first visit • Measure and improve performance across your practice like an athlete • Scale your impact without losing the human experience in care Whether you run a private practice or are thinking about starting one, this conversation offers practical strategies to help you stay competitive and grow sustainably.

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About

Tebra Talks brings together healthcare leaders, practice owners, billing experts, and Tebra specialists to discuss the operational challenges shaping independent practices and billing companies. Explore practical conversations about healthcare technology, revenue cycle management, patient experience, AI, and the business of care.

Information

  • Creator
    Tebra
  • Years Active
    2025 - 2026
  • Episodes
    26
  • Rating
    Clean
  • Copyright
    © Tebra
  • Show Website
    Tebra Talks