Builder's Growth Lab

www.buildersgrowthlab.ai

The podcast where builders, founders, and investors talk AI marketing and customer acquisition for AI builders. Join us (Conor Douglas, Mallory Loar, Charlie Hernandez) as we talk about the latest AI coding tools, interview the creators building them, and share real builder stories with AI founders. From Claude Code to cutting-edge startups, how to acquire customers for your AI app, we talk about AI code and keep you informed and entertained. Perfect for builders who want to stay ahead of the AI curve without the hype.  New episodes weekly.

  1. 12/26/2025

    Why Some AI Founders Never Get Funded (Katie Dunn, Angel Investor Explains) | Episode #31

    Katie Dunn closed $10B in real estate deals before becoming a full-time angel investor. She's invested in 30 companies, helped founders raise $27M+, and focuses on underrepresented founders in CPG and tech. In this episode, she breaks down what separates fundable founders from everyone else and the biggest mistakes AI founders make when pitching. What We Cover: What actually gets founders funded vs what doesn't"Founder-market fit" for AI builders making agents and wrappersHow to tell if an investor is serious or wasting your timeStep-by-step: getting your first $100K in fundingShould AI founders raise right now?Pitch deck red flags that make investors passWhen to bootstrap vs raise capitalTune in for that and more! --- LinkedIn: https://www.linkedin.com/in/katie--dunn/  TikTok and Instagram: @iamkatiedunn Business Website: https://www.themastheadstrategy.com  Personal Website (with Angel Investments and thesis): https://www.katiedunn.com  Digital Twins: https://www.themastheadstrategy.com/digital-twins  Angel Investing Guide: https://www.themastheadstrategy.com/guides/p/from-curious-to-cap-table-a-starter-guide-to-angel-investing-for-women Kondo (manages connection requests and LinkedIn DMs - link to get 1 free month): https://app.trykondo.com/referral/F88Y7X Goodword (leveraging your network app): https://goodword.com Fabrik (community building IRL space): https://www.joinfabrik.com/

    57 min
  2. 12/18/2025

    The Hidden Cost of Bad Onboarding & How to Fix It | Featuring Teemu Kinos | Episode #30

    Customer success is becoming the next major frontier for AI agents. In this episode, we sit down with Teemu Kinos, co-founder of Skene.ai, to unpack how AI agents are reshaping onboarding, retention, and expansion for modern SaaS companies. Teemu shares how Skene helps teams deploy customer success agents that proactively guide users, surface friction, and drive activation without overwhelming human teams. We talk about why most products lose users not because of poor features, but because onboarding and time-to-value break down early. Teemu explains how AI agents can monitor behavior, personalize guidance, and intervene at the exact moments that matter. We also dig into product-led growth in the AI era. What changes when your product can observe, learn, and adapt in real time? How should founders think about human versus agent-driven touchpoints? Teemu walks through practical use cases, early customer wins, and the metrics that actually matter when measuring success automation. Finally, we zoom out to the bigger picture. Customer success is no longer a support function. It is becoming a core growth lever. Teemu shares lessons for founders building AI products today, including where agents add real value, where humans still win, and how to avoid over-automating trust. If you are building a SaaS product, an AI agent, or a PLG motion that depends on retention and expansion, this episode will change how you think about growth after the signup.

    1h 40m

About

The podcast where builders, founders, and investors talk AI marketing and customer acquisition for AI builders. Join us (Conor Douglas, Mallory Loar, Charlie Hernandez) as we talk about the latest AI coding tools, interview the creators building them, and share real builder stories with AI founders. From Claude Code to cutting-edge startups, how to acquire customers for your AI app, we talk about AI code and keep you informed and entertained. Perfect for builders who want to stay ahead of the AI curve without the hype.  New episodes weekly.