Insight On

Insight Enterprises

Insight On is the podcast for leaders who make technology decisions — and need them to deliver. From CEOs and CIOs to the next wave of decision-makers in strategy, operations, and IT, you're invited into the inner circle of business and tech leadership. Each episode features a candid conversation or focused expert take exploring how real organizations across industries are choosing and using technology to drive results. Whether it's AI adoption, IT investments, or navigating change, Insight On gives you the insight you need before your next big decision.

  1. Inside Texans Credit Union's Bet on Cloud and AI at Scale | EP 20

    21H AGO

    Inside Texans Credit Union's Bet on Cloud and AI at Scale | EP 20

    What does it take for a long‑standing financial institution to bet big on cloud and AI — and do it securely, at scale, in a highly regulated environment?    In this episode of Insight On, host Jillian Viner talks with Ian Beirnes, VP of IT Systems at Texans Credit Union, about their multi‑year journey from aging, on‑premise systems to a cloud‑first, digital workplace built on Microsoft Azure and Microsoft 365.  Texans Credit Union is targeting near‑total cloud adoption by mid‑2027, shifting time and energy away from maintenance and toward innovation and automation.    Ian shares how the team expanded from serving the Dallas–Fort Worth metroplex to reaching members in all 254 Texas counties, supported by standardized, agile cloud infrastructure and full‑scale access to Microsoft Copilot.  He explains why executive buy‑in was non‑negotiable, how the organization addressed long‑held assumptions about on‑prem security, and why Copilot's integration with Microsoft Purview gave them confidence to move forward on AI without introducing unnecessary risk.    Jump right to…  00:00: Welcome/intro  13:35: Getting started with AI in financial services  14:37: Addressing security and data leakage concerns  14:59: Why Copilot made sense for Texans Credit Union  16:11: Redefining the role of IT partners  16:42: How Insight became a strategic partner  17:53: Measuring transformation outcomes and impact  18:19: Scaling innovation to serve every Texan    You'll hear:  How Texans Credit Union is planning for nearly 100% cloud‑based operations by mid‑2027  What changed when they shifted from maintaining hardware to designing for scale, standardization, and member experience  How a crawl‑walk‑run approach to Copilot adoption created real "hours to minutes" wins for employees  Why security and permissions were the deciding factors in choosing Copilot over other AI tools  Listen now to hear how Texans Credit Union is betting on cloud and AI to serve every Texan, in every county — and what other financial leaders can take from their playbook.    Is your infrastructure up for the job? Take the assessment: https://www.insight.com/en_US/what-we-do/expertise/modern-infrastructure.html   👉 Learn more:  https://www.insight.com/en_US/campaigns/insight/2026-ram-shortage   📩 Have a topic you'd like us to cover? Let us know in the comments.

    20 min
  2. What Charles Schwab Figured Out About AI Adoption That Most Companies Skip | EP 19

    FEB 25

    What Charles Schwab Figured Out About AI Adoption That Most Companies Skip | EP 19

    There are two things most organizations skip when deploying Microsoft Copilot — and they happen to be the same two things that made Charles Schwab's rollout work. The first: structured discovery work done before a single license goes wide. Not assumptions about what employees need — actual conversations across the business about what's broken, what's too manual, and what no tool has ever fixed. The second: getting IT and security in the room first, not last. Howard Hecht, managing director of workplace technology at Charles Schwab, led the Microsoft Copilot rollout. He explains the discovery process Insight guided them through, how they structured training in deliberate layers, how they handled the "AI is taking my job" anxiety with data instead of talking points, and the real employee wins that made the case across the organization — including a marketing campaign that went from four weeks to 30 minutes, and a team member with dyslexia who described Copilot as brightening up her day. If you're planning a Copilot deployment or trying to get more out of one that hasn't landed the way you hoped, this is the blueprint. JUMP RIGHT TO… –  00:00  Welcome + cold open: Why the security team got the first Copilot licenses –  00:47  Introduction and episode overview –  02:19  The scale: where Schwab is today and where they're headed –  02:36  What drove the decision to move forward with Copilot –  04:42  Why Schwab partnered with Insight instead of going direct to Microsoft –  05:32  The homework no one does — mapping real problems before a single license goes out –  06:33  Early win: from a four-week campaign to 30 minutes –  08:10  A second early win: Copilot and accessibility –  08:48  Addressing the "AI is taking my job" anxiety –  11:51  The move Howard is most glad they made upfront –  13:21  What this rollout would have looked like without Insight –  17:47  Where Copilot puts Schwab ahead of competitors     YOU'LL HEAR ABOUT: •       Why the security team got the first 20 Copilot licenses — and how that single decision changed the entire rollout trajectory •       The discovery process Insight guided Schwab through before any broad deployment •       How they structured training so it built real capability instead of just checking a box •       How to address the "AI is taking my job" anxiety with aggregate data instead of reassurances •       What Howard says he would never skip if he had to do it all over again   🔗 See how Insight can you deploy AI that sticks: Microsoft 365 Copilot 🔗 Explore Insight's Data + AI practice: insight.com/data-and-ai   🎧 Subscribe to Insight On on Spotify, Apple Podcasts, and Amazon Music 🔔 Follow for new episodes every week

    21 min
  3. VMware by Broadcom: Are You Getting What You're Paying For? | EP 18

    FEB 18

    VMware by Broadcom: Are You Getting What You're Paying For? | EP 18

    Your VMware renewal is coming. Are you ready? It's been about a year since Broadcom's pricing changes took effect, and for many organizations, the dust has not settled. In this episode of Insight On, host Jillian Viner sits down with Juan Orlandini — Insight's Chief Technology Officer — to get the straight talk on what's working, what's not, and what your team needs to know before you sign anything. Juan has spent the last year and a half helping clients navigate this transition. He breaks down why knee-jerk migrations are backfiring, what it actually means to unlock the full value of VCF, and how VMware fits into an AI-ready infrastructure strategy. He also walks through what's changed in the partner ecosystem and the one thing you should be doing right now if your renewal is on the horizon. JUMP RIGHT TO… 00:00  Welcome + intro 00:34  Still reaching for a stiff drink — sticker shock a year later 02:13  From à la carte to a Lego kit: what actually changed 03:46  The knee-jerk migrations that almost universally became painful 04:50  Don't be this person: the costliest mistake organizations are making 05:17  Buy into the vision or keep struggling: Broadcom's true private cloud 06:22  NSX, Aria, vSAN — what's sitting untapped and why 08:32  What orgs getting full value are actually doing differently 09:49  How VMware fits into AI-ready infrastructure 12:33  The partner ecosystem shrank — what to look for now 16:05  How to arm yourself before your next renewal YOU'LL HEAR ABOUT: •  Why moving from VMware without a real architecture review almost always ends in pain •  The shift from à la carte to the full VCF bundle — and how to make it work for you •  Capabilities most teams aren't using yet — including the AI and GPU fleet management built into the suite •  What a credible VMware partner actually looks like now (and what to stop tolerating) •  The assessment Insight offers — and why Juan says do it even if it's not with us If your organization is still figuring out whether VMware by Broadcom is the right call, this episode is a must-listen. 🔗 Learn how Insight helps clients navigate VMware strategy: https://www.insight.com 🎧 Subscribe to Insight On on Spotify, Apple Podcasts, and Amazon Music 🔔 Follow for new episodes every week #InsightOn #VMware #Broadcom #VCF #PrivateCloud #ITInfrastructure #TechDecisions #CloudStrategy #AI #EnterpriseIT #InsightEnterprises

    20 min
  4. Device Prices Are Rising. Here's How to Refresh Without Overspending | EP 17

    FEB 11

    Device Prices Are Rising. Here's How to Refresh Without Overspending | EP 17

    The RAM shortage is here — and device prices are climbing. OEMs are warning of increases that could hit 30% this year alone. So what do you do if you're the one managing the budget, the fleet, and the refresh timeline?  In this episode of Insight On, host Jillian Viner sits down with Ian Murray, a devices strategist who works with IT leaders every week to build smarter procurement and refresh strategies. Ian breaks down what's actually driving the price increases, how long they're likely to last, and what you can do right now to avoid overspending without putting your workforce at risk.  In this conversation, you'll hear:  Why the 3-year refresh cycle is dead and what's replacing it  How to use device telemetry and persona mapping to make data-driven refresh decisions instead of calendar-based ones  How to extend the life of your current fleet without tanking productivity or security  Whether a mixed PC and Mac environment could actually save you money Whether you're preparing for a budget meeting, rethinking your device lifecycle, or just trying to figure out what's hype and what's real about RAM-ageddon — this episode gives you a grounded, practical game plan.    Ready to get ahead of the shortage with a smarter device strategy?  👉 Learn more: https://www.insight.com/en_US/campaigns/insight/2026-ram-shortage.html  📩 Have a topic you'd like us to cover? Let us know in the comments.

    25 min
  5. How One Program Can Boost Enrollment, Attendance, and GPAs Simultaneously EP | 16

    JAN 28

    How One Program Can Boost Enrollment, Attendance, and GPAs Simultaneously EP | 16

    What if one program could measurably improve enrollment, attendance, and GPAs — especially for the students your other initiatives aren't reaching?  In this episode of Insight On, host Jillian Viner sits down with Joe McAllister, senior business development manager at Insight and former high school math teacher, to talk about how esports in schools do exactly that. Joe explains why a small investment — often around $5K — can scale into campus-wide impact, and why esports labs become multipurpose spaces for CAD, VR, graphic design, and more.  You'll hear:  How structured esports programs drive social-emotional learning, communication. and teamwork  Why research shows no link between violent games and violent behavior — and what games schools actually choose to play  How esports create equity for students of all abilities, including those in wheelchairs or with learning differences  Where esports provide opportunities for college scholarships and unexpected career pathways (broadcast, marketing, IT, management)  Practical steps to start small, justify the spend to your board, and grow from a $5K pilot to a campus-wide program Jump right to…  00:00: Welcome and why this topic now  02:10: From gamer to educator to esports leader  04:37: What esports really are in education  05:13: Busting the "isolated gamer" stereotype  06:29: Social-emotional learning in the esports arena  07:41: Health, fitness, and performance in gaming  10:32: Violence in games — what research actually shows  12:53: The most surprising benefit: student equity  16:47: Do esports end after high school?  17:01: Scholarships, college programs, and career paths  22:40: Making the budget case — especially in low-income schools  28:26: The minimum viable esports program (starting around $5K)  33:04: How to launch, measure impact, and scale campus-wide

    35 min
  6. From 150,000 Failures to a 2030 Vision: How One Fire Chief Sparked Change EP | 15

    JAN 14

    From 150,000 Failures to a 2030 Vision: How One Fire Chief Sparked Change EP | 15

    Chief Dan Munsey leads San Bernardino County Fire — one of the largest fire departments in the U.S. — and he's on a mission to make it the most innovative. In this episode of Insight On, Chief Munsey joins CEO Joyce Mullen to discuss why the fire service is the second slowest adopter of technology (behind only construction), how his team is building toward a 2030 standard instead of settling for today's baseline, and how public-private partnerships with companies like Insight and Microsoft are reshaping what's possible.  You'll hear about:  • Why there's no wildfire crisis — there's a wildland management crisis  • The lie fire chiefs tell themselves about technology  • How robotics, drones, and AI can keep firefighters out of harm's way  • Building the public safety cloud to unify fragmented agencies  • Leadership lessons on putting people first and having a bold vision  Whether you're in public safety, enterprise IT, or any sector wrestling with legacy systems and cultural change, this conversation delivers practical insight on leading transformation at scale.  Jump right to…  00:00: Welcome/intro  00:31: The fire service's technology adoption problem  02:42: Why jealousy is the greatest catalyst for innovation  07:23: Root causes behind the wildland management crisis  11:22: Redefining the fire chief's number one job  14:52: Building a 2030 technology roadmap  19:05: Creating the public safety cloud with Insight  28:23: Vision, partners, and the operational plan  30:56: Bold goals — fires at 10 square feet or less  37:20: Robotics wins and drone-first response  43:11: Three leadership principles for driving change  48:09: How firefighters learned to embrace robots

    53 min
  7. The Truth About AI Hype — And How Leaders Are Turning It Into ROI | EP 13

    12/10/2025

    The Truth About AI Hype — And How Leaders Are Turning It Into ROI | EP 13

    AI is everywhere — but most leaders are still stuck between hype and hesitation. In this episode, Insight and Microsoft execs share how they're moving from experimentation to ROI. Hear how internal use cases and agents are improving sales prospecting, how an airline used AI to optimize staffing during weather disruptions, and why empowering non-technical teams is key to scale. Plus, Logitech's Alex Mooney explains how AI is transforming device interactions, and Insight's Agentic Field Lead Sunny Wang breaks down the three tiers of agentic AI.  Jump right to…  00:00 – Welcome and intro  03:04 – Hilary Kerner (Insight) on why AI results don't match the hype  05:47 – Jeremy Nelson (Insight) on building the right AI team  07:46 – Mike Morgan (Insight) on culture, skills, and experimentation  12:02 – Julie Sanford (Microsoft) on being "Customer Zero"  16:43 – Julie Sanford (Microsoft) on culture and change management  19:17 – Bijah Gibson (Insight) on empowering non-technical teams  21:17 – Bijah Gibson (Insight) on airline staffing optimization with AI  23:07 – Alex Mooney (Logitech) on AI and device interactions  25:56 – Sunny Wang (Insight) on agentic AI and autonomous workflows  27:42 – Sunny Wang (Insight) on why humans still matter in AI workflows  30:02 – Closing thoughts and what's next    🎧 Listen now and subscribe:  https://www.insight.com/en_US/content-and-resources/article/getting-ai-unstuck-how-to-win-over-your-cfo-and-scale-with-confidence.html  https://www.insight.com/en_US/content-and-resources/case-studies/petai-an-ai-assistant-providing-personalised-pet-care-advice.html  https://www.insight.com/en_US/content-and-resources/case-studies/the-sherlock-company-automates-creative-content-at-scale-with-vertex-ai-and-sada-services.html

    31 min

Ratings & Reviews

4.8
out of 5
23 Ratings

About

Insight On is the podcast for leaders who make technology decisions — and need them to deliver. From CEOs and CIOs to the next wave of decision-makers in strategy, operations, and IT, you're invited into the inner circle of business and tech leadership. Each episode features a candid conversation or focused expert take exploring how real organizations across industries are choosing and using technology to drive results. Whether it's AI adoption, IT investments, or navigating change, Insight On gives you the insight you need before your next big decision.