In this episode of Slicing Through the Noise, Jennifer sits down with Brendan Flaxman to unpack what leadership really looks like when the stakes are high, the work is physical, and the consequences are real. Brendan’s story doesn’t begin in a corner office — it starts with humble work, an early setback, and the kind of “figure it out” pressure that forces you to build resilience fast. From there, the conversation moves into what separates “title-chasing” from true capability: sticking around long enough to earn experience, learning to respect the hard-won lessons that only time and repetition can teach, and developing the maturity to lead people who may have more years on the tools than you do. Brendan shares the leadership mindset behind people-first safety — not as compliance, but as culture — where “everyone home safe every day” becomes a non-negotiable standard, and where the dangerous “I’ll just…” moments are treated as the real risk. He also gets real about business ownership: the sacrifice, the grind, and why the “nine-to-five CEO fantasy” collapses quickly in the real world — especially in the early years when you’re still riding with “trainer wheels” on. Finally, Brendan breaks down practical business fundamentals: why “cash is king,” how profitable companies can still become insolvent, and what leaders must watch if they want a business that can survive shocks and reinvest for the long term. Key takeaways: • Leadership growth takes time — “trainer wheels” and all (and it’s normal). • Early business ownership often means long weeks and real sacrifice. • Safety is culture, led from the top — “everyone home safe every day.” • Developing people: willingness + learning agility + doing the work. • Sustainable service requires structure, systems, and no shortcuts. • Cash flow isn’t optional — it’s survival. Chapters (timestamps): 00:00 Intro: Slicing Through the Noise 00:40 Meet Brendan + what we’re unpacking 01:11 Humble beginnings + early injury & resilience 06:07 Why tenure & experience matter (beyond qualifications) 11:44 Leading older crews: resentment, maturity, self-awareness 17:45 Taking a leap: real estate, going broke, and what it taught him 21:39 Ownership reality: work, sacrifice, and the “shiny” myth 23:12 “Trainer wheels” leadership + 60-hour weeks 31:18 Working from home vs collaboration & culture 32:54 People-first safety + split-second decisions 40:43 Seeing potential in others (and what to look for) 46:32 From price to partnership with customers & suppliers 51:32 No shortcuts: structure, process, accountability 52:54 Tech in construction: what’s real vs hype 55:25 Carbon targets, supply chain reality, practical constraints 58:13 “Cash is king” and why businesses fail 62:35 Family support, isolation in leadership, finding safe outlets 66:34 Motorbikes, mindset, and thinking space 69:14 Advice: your first key hire 71:12 Legacy: what he hopes the culture becomes Thank you for listening to 'Slicing Through The Noise' the podcast that uncovers real stories behind impactful leadership in Australia and around the world. Follow us: Apple Podcasts Spotify Linkedin Youtube Instagram