Ben Taylor Podcast

Ben Taylor

The Ben Taylor Podcast profiles organisations and individuals across the recreational marine and superyacht industry. By providing a platform to explore their merits and challenges, the podcast delivers deep insights into the inner workings, innovations, and people shaping the global boating ecosystem.

  1. Oct 22

    Jim Bugard | Global Services | Ben Taylor Podcast

    Jim Bungard, Sales Director at Global Services, returns to the Ben Taylor Podcast at the Monaco Yacht Show to discuss how the company has expanded its presence across Europe and strengthened its role in superyacht supply, refit and new-build projects. Jim explains why relationships remain central to the business, how Global Services has increased its presence in key Mediterranean markets, and how its Rotterdam operation allows the company to buy, store and distribute goods efficiently across Europe. The conversation explores the importance of warehousing and forward planning during refit periods, Global Services’ growing involvement in new-build projects, and how the company supports captains and project teams from initial budgeting through to sourcing and final delivery. Jim also discusses the launch of Global Services’ own purchasing system, designed to give clients greater visibility and transparency across procurement, and the company’s plans to continue expanding its team, customer relationships and international footprint. Global Services provides procurement, supply and logistical support to yachts, shipyards, refit projects and new builds, with European operations supported by warehousing and logistics infrastructure in Rotterdam. The company is also investing in technology to improve purchasing visibility and make the procurement process more transparent for its clients. Key Points: Strong customer and supplier relationships remain fundamental to successful superyacht procurement.European warehousing allows yachts and shipyards to plan ahead, store goods and call them off when required.Global Services is combining procurement expertise with new technology to improve transparency across new-build and refit projects.Thank you to Baglietto for hosting the podcast onboard FAST 50 at the Monaco Yacht Show.

  2. Oct 21

    Art Hill | Rogue Marine | Ben Taylor Podcast

    Art Hill, founder of Rogue Marine Advisors, joins the Ben Taylor Podcast at Cannes Yachting Festival to discuss how marine brands can build better marketing strategies, strengthen their positioning and turn attention into commercial results. Art explains how his career in advertising and passion for tournament fishing led him into the marine industry, and why understanding exactly who a product is for and what problem it solves and should sit at the heart of any marketing plan. The conversation explores the cultural differences between marketing in Europe and the United States, when brands should use in-house teams versus external agencies, why building a brand requires consistency rather than a one-off launch, and the importance of optimising content for leads rather than simply likes and followers. Art also shares a detailed case study from Marine Jet Power in Bristol Bay, where listening to the local fishing community helped shape both the marketing strategy and the product itself. Rogue Marine Advisors works with boat and marine brands to develop stronger marketing plans, combining industry insight, positioning, content, paid media and customer data to help companies communicate more effectively with the audiences they actually want to reach. Art’s approach focuses on understanding the customer first, using marketing data to identify what is working, and continually adapting strategy rather than chasing short-term vanity metrics. Key Points:Strong marine marketing starts with understanding who the customer is and what problem the product solves.Building a brand requires consistent positioning and messaging over time, not simply visual identity or viral content.The most effective marketing uses customer insight and data to improve both future campaigns and, in some cases, the product itself.

  3. Oct 14

    Ed Jones | Metpow | Ben Taylor Podcast

    Ed Jones from Metpow joins the Ben Taylor Podcast at the Monaco Yacht Show to discuss how smart utility metering can modernise marina operations and give both operators and berth holders far greater visibility over electricity, water and other utilities. Ed explains how many marinas still rely on manual meter readings, trust-based systems and retrospective billing, and how Metpow replaces that friction with digital access, real-time usage data and remote management. The conversation explores how smarter metering can improve customer experience, reduce administrative workload, support more transparent charging and help marinas understand their true energy usage as demand continues to increase. Ed also discusses Metpow’s origins in the holiday park sector, the importance of establishing reliable data baselines, and how operators such as Aquavista are using the technology across multiple sites to create greater consistency and operational insight. Metpow provides smart utility metering technology designed to help marinas manage usage remotely while giving berth holders clearer, realtime information about what they are consuming. The company is now scaling its marina offering in the UK while exploring further expansion across Europe and international markets. Key Points: Smart metering can replace manual readings and outdated marina utility systems with real-time digital management.Better usage data helps marinas improve efficiency, transparency and customer experience.

  4. Oct 14

    Caroline Blatter | Superyacht Services Guide | Ben Taylor Podcast

    Caroline Blatter, owner of Superyacht Services Guide, joins the Ben Taylor Podcast at the Monaco Yacht Show to discuss how SSG grew from personal recommendations shared between yacht crew into a trusted global directory of recommended superyacht services. Caroline explains how she and her late husband Andrew developed the guide from their own experience working onboard yachts, why recommendation and credibility have always mattered more than simply listing suppliers, and how the business has evolved from printed regional guides into a predominantly digital platform. The conversation explores SSG’s recommendation process, including the requirement for multiple endorsements from senior yacht crew, why the platform has deliberately avoided a pay-to-play model, and how advertising is kept separate from recommendation status. Caroline also discusses her work around crew wellbeing, the importance of better reporting structures and accountability, and the development of an industry blueprint focused on highlighting what good practice looks like across yacht management, recruitment and crew support. Superyacht Services Guide is built around recommended suppliers rather than open listings, connecting yacht crew with trusted businesses across everything from technical parts and provisioning to marinas, agents and specialist services worldwide. Its recommendation process is designed to protect the credibility of the platform and give crew greater confidence when sourcing support in unfamiliar destinations. Key Points: Superyacht Services Guide has grown from crew recommendations into a global directory of trusted marine services.Supplier inclusion is based on verified recommendations rather than advertising spend.Caroline is also working with industry partners to develop a more practical blueprint for improving crew wellbeing and accountability.Thank you to Sacs Marine for hosting the podcast onboard the HYPER 5S at the Monaco Yacht Show.

  5. Sep 26

    Erick Pinzon | Electrified Marina | Founder Podcast Series 2

    Erick, founder of Electrified Marina, joins the Founder Podcast Series to discuss how a real-estate opportunity unexpectedly evolved into what he describes as the world’s only dealership focused entirely on electric boating. Drawing on a background in the electric automotive sector, Erick explains how Electrified Marina moved from marina ownership and electric boat rentals into sales, servicing, repowers and multi-brand representation. The conversation explores why electric propulsion is already well suited to certain marine use cases, why specialist product knowledge and customer education are critical, and how Electrified Marina’s brand-agnostic approach helps match customers with the right electric boat rather than forcing them into a single manufacturer. Erick also discusses the growing number of first-time boaters being attracted by electric propulsion, the company’s licensing model, expansion into new markets, and why greater availability, awareness and getting more people on the water will be essential to wider adoption. This Founder Podcast Series is produced in collaboration with Yachting Ventures and Marine Industry News. Filmed at Cannes Yachting Festival. Key Points: Electrified Marina is building a specialist, multi-brand dealership model around electric boating.Electric propulsion can reduce maintenance and attract a new generation of boat owners.Wider adoption will depend on customer education, product availability, infrastructure and getting more people onto electric boats.

About

The Ben Taylor Podcast profiles organisations and individuals across the recreational marine and superyacht industry. By providing a platform to explore their merits and challenges, the podcast delivers deep insights into the inner workings, innovations, and people shaping the global boating ecosystem.