NAMB Podcast

Ginger Bell

The NAMB Podcast brings you the voices that drive the mortgage industry, with expert insights from top brokers, lenders, regulators, and innovators. Hosted by Ginger Bell and Matt Shields, each episode delivers real conversations that inform, inspire, and elevate mortgage professionals nationwide.

  1. 1d ago

    Episode 47: Who’s Protecting Mortgage Brokers in Washington? | Inside NAMB Advocacy

    The rules that shape the mortgage industry are being written every day. The question is: Are mortgage brokers in the room when those decisions are made? As NAMB continues Broker Independence Month, The NAMB Podcast with hosts Ginger Bell and Matt Shields welcomes Lauren Patterson, Government Affairs Chair for the National Association of Mortgage Brokers (NAMB), for an important conversation about advocacy, legislation, and protecting the future of the independent mortgage broker channel. Lauren shares why advocacy first drew him to NAMB and why mortgage professionals who work directly with borrowers need a voice in the legislative and regulatory process. Lawmakers and regulators may have good intentions, but without input from professionals working on the front lines, new rules can create unintended consequences for brokers and the consumers they serve. In This Episode You'll Learn: ✅ Why advocacy is a foundational part of protecting the independent mortgage broker channel. ✅ What can happen when legislation and regulations are created without input from mortgage professionals working directly with consumers. ✅ How NAMB works with lawmakers, regulators, housing organizations, and industry leaders to represent the mortgage broker community. ✅ Why understanding the "why" behind new regulations and guidelines can help mortgage professionals better serve their clients. ✅ How NAMB's relationships with organizations like Fannie Mae and Freddie Mac give mortgage professionals greater access to information and industry conversations. ✅ Why getting involved in advocacy today can make a difference for mortgage professionals next year—and even ten years from now. Learn more about our guest:Lauren PattersonGovernment Affairs Chair, NAMBhttps://www.namb.org🎧 Listen and subscribe:https://www.nambpodcast.com 🌐 Learn more about the National Association of Mortgage Brokers:https://www.namb.org Contact: info@namb.org | (202) 434-8250 National Association of Mortgage Brokers601 Pennsylvania Ave. NW, South Building, Suite 900Washington, DC 20004 This podcast is provided for educational and informational purposes only and should not be considered legal, financial, tax, or compliance advice. #NAMB #TheNAMBPodcast #BrokerIndependenceMonth #MortgageBrokers #MortgageProfessionals #LoanOfficers #MortgageIndustry #MortgageAdvocacy #GovernmentAffairs #BrokerAdvocacy #IndependentMortgageBroker #NAMBHive

    Episode 47: Who’s Protecting Mortgage Brokers in Washington? | Inside NAMB Advocacy
  2. Aug 11

    Episode 46: Past NAMB Presidents Reveal the History Every Broker Should Know

    The independent mortgage broker channel exists today because of leaders who fought to protect it, strengthen it, and prepare it for future generations. The NAMB Podcast with hosts Ginger Bell and Matt Shields welcomes Joe Falk and A.W. Pickel III, two Past Presidents of the National Association of Mortgage Brokers (NAMB), as they continue NAMB Broker Independence Month. Together, they share the history, leadership, and advocacy that helped shape the mortgage broker profession and continue to protect independent mortgage brokers today. From the early days of NAMB to the passage of the SAFE Act, Joe and A.W. discuss the pivotal moments that transformed mortgage brokering into a more professional, educated, and respected industry. They explain why NAMB's advocacy remains critical in protecting independent brokers, maintaining a level playing field, and ensuring consumers continue to have access to choice and personalized service. The conversation also highlights the value of perseverance, mentoring the next generation of mortgage professionals, and why the future of the broker channel remains stronger than ever. In This Episode You'll Learn: ✅ How NAMB was founded and why its advocacy still matters today.✅ The role NAMB played in helping establish licensing, education, and professional standards through the SAFE Act.✅ Why independent mortgage brokers provide borrowers with greater choice and personalized lending solutions.✅ How NAMB continues to protect mortgage brokers through legislative and regulatory advocacy.✅ Why perseverance and exceptional customer service create lasting careers in the mortgage industry.✅ How investing in the next generation of mortgage professionals will strengthen the broker channel for years to come. Learn more about our guests:Joe Falk:https://www.linkedin.com/in/joseph-falk-548881/A.W. Pickel III:https://www.linkedin.com/in/awpickel/ 🎧 Listen and subscribe:https://www.nambpodcast.com 🌐 Learn more about the National Association of Mortgage Brokers:https://www.namb.org The NAMB Podcast is proudly brought to the mortgage industry by the National Association of Mortgage Brokers.Contact: info@namb.org | (202) 434-8250 National Association of Mortgage Brokers601 Pennsylvania Ave. NW, South Building, Suite 900Washington, DC 20004 #NAMB #TheNAMBPodcast #BrokerAwarenessMonth #MortgageBrokers #MortgageProfessionals #LoanOfficers #MortgageIndustry #MortgageAdvocacy #IndependentMortgageBroker #NAMBHive

    Episode 46: Past NAMB Presidents Reveal the History Every Broker Should Know
  3. Aug 4

    Episode 45: Why Mortgage Brokers Matter | Libra Branch Kicks Off NAMB Broker Awareness Month

    Helping homebuyers is about more than closing loans—it is about building trust, educating clients, and serving your community with integrity every step of the way. The NAMB Podcast with hosts Ginger Bell and Matt Shields welcomes Libra Branch, better known as The Mortgage Diva, as they kick off NAMB Broker Awareness Month. With more than 36 years in the mortgage industry, Libra shares the experiences, values, and lessons that have shaped her remarkable career. From starting in wholesale lending to becoming an independent mortgage broker, Libra discusses why education has always been at the center of her business. She explains how taking the time to teach borrowers builds confidence, creates lifelong clients, and leads to future opportunities through referrals and repeat business. The conversation also explores the importance of authenticity on social media, serving with integrity, giving back to your community, and having the courage to step into business ownership when the time is right. In This Episode You'll Learn: ✅ Why educating borrowers creates confident clients and lasting relationships.✅ How authenticity helps build trust on social media and in your business.✅ Why integrity should guide every loan transaction and business decision.✅ How community involvement can strengthen your reputation and referral network.✅ What inspired Libra to become an independent mortgage broker.✅ Why serving clients first leads to long-term success.✅ How NAMB membership provides education, support, and professional growth for mortgage brokers. Learn more about Libra Branch, The Mortgage Diva:https://themortgagediva.net/🎧 Listen and subscribe:https://www.nambpodcast.com🌐 Learn more about the National Association of Mortgage Brokers:https://www.namb.org The NAMB Podcast is proudly brought to the mortgage industry by the National Association of Mortgage Brokers. Contact: info@namb.org | (202) 434-8250 National Association of Mortgage Brokers601 Pennsylvania Ave. NW, South Building, Suite 900Washington, DC 20004 #NAMB #TheNAMBPodcast #BrokerAwarenessMonth #MortgageBrokers #MortgageProfessionals #LoanOfficers #Homeownership #MortgageIndustry #TheMortgageDiva #LibraBranch

    Episode 45: Why Mortgage Brokers Matter | Libra Branch Kicks Off NAMB Broker Awareness Month
  4. Jul 28

    Episode 44: Mastering Mortgage Pricing with LoanSifter for Today's Smarter Loan Officer

    Mortgage pricing technology is not just about finding a rate—it is about helping loan officers make faster, smarter, and more confident decisions for their borrowers. The NAMB Podcast with hosts Ginger Bell and Matt Shields welcomes Tiffany McGarry, VP of Product Management at Optimal Blue, home of LoanSifter and a proud NAMB Industry Partner. As part of NAMB Technology Month, Tiffany shares how LoanSifter helps mortgage brokers and loan officers compare investor options, review product eligibility, and price complex borrower scenarios from one centralized platform. She explains how the broader Optimal Blue ecosystem brings together technology, data, industry relationships, and expertise to help mortgage professionals work more efficiently. Matt also shares how his team uses LoanSifter in real-world situations, including recast options, early payoff requirements, temporary buydowns, servicing details, and short-term rental loans. These tools can help originators provide clearer answers to borrowers while reducing delays, errors, and potential risk. In This Episode You’ll Learn:✅ How LoanSifter helps mortgage brokers compare products and investor options.✅ Why a consistent pricing process can improve borrower conversations.✅ How loan officers can use technology to handle complex loan scenarios.✅ Why recast, early payoff, servicing, and temporary buydown details matter.✅ How centralized mortgage technology can save time and reduce confusion.✅ Why more investor relationships do not always lead to better results.✅ How user feedback is helping shape new LoanSifter features. Learn more about LoanSifter and Optimal Blue:https://www2.optimalblue.com/product-and-pricing-for-mortgage-brokers-loansifter 🎧 Listen and subscribe:https://www.nambpodcast.com 🌐 Learn more about the National Association of Mortgage Brokers:https://www.namb.org The NAMB Podcast is proudly brought to the mortgage industry by the National Association of Mortgage Brokers. Contact: info@namb.org | (202) 434-8250 National Association of Mortgage Brokers601 Pennsylvania Ave. NW, South Building, Suite 900Washington, DC 20004

    Episode 44: Mastering Mortgage Pricing with LoanSifter for Today's Smarter Loan Officer
  5. Jul 21

    Episode 43: The Future of Mortgage Lending: AI, Trust & Mortgage Coach with Dave Savage

    AI isn't replacing loan officers—but it is changing what it takes to succeed. The mortgage professionals who embrace technology while building trust with borrowers will be the ones who thrive in the years ahead. The NAMB Podcast with hosts Ginger Bell and Matt Shields welcomes Dave Savage, Founder of MortgageCoach, built by TrustEngine, a proud NAMB Industry Partner.As part of NAMB Technology Month, Dave shares why the future of mortgage lending isn't about choosing between AI and people—it's about using technology to become a more trusted advisor. Discover how the right tools can help loan officers save time, build stronger relationships, and deliver a better borrower experience. Dave explains how AI should be viewed as a powerful team member that helps automate repetitive tasks, allowing mortgage professionals to spend more time educating borrowers, building trust, and delivering personalized guidance. He also shares how MortgageCoach helps loan originators create clear, customized borrower presentations that move clients from feeling overwhelmed to feeling confident in their mortgage decisions.In This Episode You'll Learn: ✅ Why AI should enhance—not replace—the role of the mortgage professional. ✅ How building trust will become your greatest competitive advantage in the AI era. ✅ The difference between personalization and true individualized borrower experiences. ✅ How MortgageCoach helps borrowers better understand their financing options. ✅ What separates top-performing loan officers from the rest when it comes to adopting technology. ✅ Why consistency, accountability, and mentorship remain essential for long-term success. As you explore new technology for your business, don't forget to check out the NAMB Loan Originator Toolkit, a valuable resource designed to help mortgage professionals evaluate technology solutions and industry partners.Explore the Loan Originator Toolkit:https://www.namb.org/the-originators-toolkitLearn more about TrustEngine and MortgageCoach:https://trustengine.com/ 🎧 Listen and subscribe:https://www.nambpodcast.com 🌐 Learn more about the National Association of Mortgage Brokers:https://www.namb.org Contact: info@namb.org | (202) 434-8250 National Association of Mortgage Brokers601 Pennsylvania Ave. NW, South Building, Suite 900Washington, DC 20004

    Episode 43: The Future of Mortgage Lending: AI, Trust & Mortgage Coach with Dave Savage
  6. Jul 15

    Episode 42: Technology That Gives Mortgage Brokers More Time to Originate | Featuring LendingPad

    The NAMB Podcast with hosts Ginger Bell and Matt Shields welcomes Brandon Edwards, Product Solution Manager, and Don MacKillop, Senior Account Executive, from LendingPad, a proud NAMB Industry Partner. As part of NAMB Technology Month, this episode explores how the right technology can help mortgage brokers save time, improve the borrower experience, and grow their business without adding more staff. Brandon and Don share how LendingPad's loan origination system (LOS) simplifies everyday workflows through API integrations, automated fee management, lender-to-broker file transitions, loan scenarios, and professional borrower presentations. These tools allow loan originators to spend less time on administrative tasks and more time building relationships with clients and referral partners.In This Episode You'll Learn:How API integrations reduce manual work and eliminate duplicate data entry.Ways LendingPad helps brokers automate fee management and loan setup.Why interactive loan presentations create a better borrower experience than long emails.How technology helps originators scale without needing a large support team.Why combining smart technology with personal service creates a winning customer experience. As you explore new technology for your business, don't forget to check out the NAMB Loan Originator Toolkit, a valuable resource designed to help mortgage professionals evaluate technology solutions and industry partners.Explore the Loan Originator Toolkit:https://www.namb.org/the-originators-toolkit Learn more about LendingPad:https://www.lendingpad.com 🎧 Listen and subscribe:https://www.nambpodcast.com 🌐 Learn more about the National Association of Mortgage Brokers:https://www.namb.org Contact: info@namb.org | (202) 434-8250National Association of Mortgage Brokers601 Pennsylvania Ave. NW, South Building, Suite 900Washington, DC 20004 #NAMB #TheNAMBPodcast #MortgageProfessionals #MortgageBrokers #LoanOfficers #MortgageTechnology #MortgageIndustry #Fintech #LendingPad #NAMBHive #TechnologyMonth #MortgageInnovation

    Episode 42: Technology That Gives Mortgage Brokers More Time to Originate | Featuring LendingPad
  7. Jul 7

    Episode 41: Inside NAMB Technology Month with Mike Farrell & Steven Scott

    In this episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields kick off NAMB Technology Month with special guests Mike Farrell, NAMB President-Elect, and Steven Scott, NAMB Director & Technology Chair. Technology continues to transform the mortgage industry, and this episode sets the stage for an exciting month featuring NAMB's Technology Partners. Mike and Steven discuss why embracing technology is no longer optional for mortgage professionals and how NAMB is helping members stay ahead with valuable resources, education, and innovative tools. This episode is the perfect introduction to Technology Month and a preview of the conversations coming throughout the month with NAMB's trusted technology partners. Here's what you'll learn in this episode: 📱 Why NAMB is dedicating an entire month to mortgage technology 🚀 How technology can help mortgage professionals become more efficient and better serve clients 🤝 Why staying engaged with NAMB helps you stay ahead of industry changes 📲 How the NAMB App keeps mortgage professionals connected anytime, anywhere Download the NAMB App Today! 📲 Install the NAMB App:https://www.namb.org/The_NAMB_Hub#app 📱 Or simply text NAMBAPP to 36260 🌐 You can also visit:https://namb.cardtapp.com Take Action:📝 Become a Member:https://www.namb.org/membership 🐝 Join The NAMB Hive:https://www.nambhivenow.com 🎧 Listen and subscribe:https://www.nambpodcast.com Learn more about NAMB:https://www.namb.org 📧 Contact: info@namb.org 📞 (202) 434-8250 601 Pennsylvania Ave. NW, South Building, Suite 900Washington, DC 20004 #NAMB #TheNAMBPodcast #TechnologyMonth #MortgageTechnology #NAMBApp #MortgageProfessionals #MortgageBrokers #LoanOfficers #MortgageIndustry #NAMBHive #MortgageInnovation #MortgageLeadership #PropTech #FinTech #MortgageEducation

    Episode 41: Inside NAMB Technology Month with Mike Farrell & Steven Scott
  8. Jun 23

    Episode 40: The Mortgage Opportunities Most Brokers Are Missing Right Now with Don Chiesa

    In this episode of The NAMB Podcast, host Ginger Bell sits down with Don Chiesa, Vice President of the Western Division at Newrez Wholesale, to discuss the opportunities available in today’s mortgage market through specialized lending solutions and strategic broker partnerships. Don shares how Newrez Wholesale is helping mortgage professionals expand their business by offering innovative loan programs and educational resources designed to support brokers and their clients. He discusses the importance of staying informed about evolving lending products and how Newrez Wholesale works closely with mortgage brokers to provide training, guidance, and ongoing support. The conversation explores the value of education in today’s market, including Newrez Wholesale’s monthly webinars and training opportunities that help brokers stay current on industry trends and product offerings. Don also explains how mortgage professionals can easily connect with their Account Executive team and begin the approval process to access Newrez Wholesale’s lending solutions. Ginger and Don discuss how strong partnerships, ongoing education, and access to flexible loan programs can help brokers better serve borrowers while growing their businesses in a competitive market. Here’s what you’ll learn in this episode:🏡 How Newrez Wholesale supports mortgage brokers with specialized lending solutions📚 The value of ongoing education and monthly training webinars🤝 Why strong relationships with Account Executives can help grow your business⚡ How mortgage professionals can get started with Newrez Wholesale🌐 The importance of staying informed about evolving mortgage products💡 Ways brokers can expand opportunities for borrowers through strategic lending partnerships Learn more about Newrez Wholesale:https://www.newrezwholesale.com/ Take Action:📝 Become a Member:https://secure.namb.org/forms/membership📲 Install the NAMB App:https://namb.org/resources/🐝 Join The NAMB Hive:https://www.nambhivenow.com🎧 Listen and subscribe:https://www.nambpodcast.com Brought to you by: National Association of Mortgage Brokershttps://www.namb.org📧 Contact: info@namb.org📞 (202) 434-8250601 Pennsylvania Ave. NW, South Building, Suite 900, Washington, DC 20004 #NAMB #TheNAMBPodcast #MortgageProfessionals #MortgageBrokers #LoanOfficers #MortgageIndustry #NAMBHive #NewrezWholesale #MortgageEducation #WholesaleLending #MortgageLeadership #BrokerSuccess #MortgageTraining #LendingSolutions

    Episode 40: The Mortgage Opportunities Most Brokers Are Missing Right Now with Don Chiesa

About

The NAMB Podcast brings you the voices that drive the mortgage industry, with expert insights from top brokers, lenders, regulators, and innovators. Hosted by Ginger Bell and Matt Shields, each episode delivers real conversations that inform, inspire, and elevate mortgage professionals nationwide.