NAMB Podcast

Ginger Bell

5.0 (1)
Non-Profit

The NAMB Podcast brings you the voices that drive the mortgage industry, with expert insights from top brokers, lenders, regulators, and innovators. Hosted by Ginger Bell and Matt Shields, each episode delivers real conversations that inform, inspire, and elevate mortgage professionals nationwide.

1d ago

Episode 43: The Future of Mortgage Lending: AI, Trust & Mortgage Coach with Dave Savage

AI isn't replacing loan officers—but it is changing what it takes to succeed. The mortgage professionals who embrace technology while building trust with borrowers will be the ones who thrive in the years ahead. The NAMB Podcast with hosts Ginger Bell and Matt Shields welcomes Dave Savage, Founder of MortgageCoach, built by TrustEngine, a proud NAMB Industry Partner.As part of NAMB Technology Month, Dave shares why the future of mortgage lending isn't about choosing between AI and people—it's about using technology to become a more trusted advisor. Discover how the right tools can help loan officers save time, build stronger relationships, and deliver a better borrower experience. Dave explains how AI should be viewed as a powerful team member that helps automate repetitive tasks, allowing mortgage professionals to spend more time educating borrowers, building trust, and delivering personalized guidance. He also shares how MortgageCoach helps loan originators create clear, customized borrower presentations that move clients from feeling overwhelmed to feeling confident in their mortgage decisions.In This Episode You'll Learn: ✅ Why AI should enhance—not replace—the role of the mortgage professional. ✅ How building trust will become your greatest competitive advantage in the AI era. ✅ The difference between personalization and true individualized borrower experiences. ✅ How MortgageCoach helps borrowers better understand their financing options. ✅ What separates top-performing loan officers from the rest when it comes to adopting technology. ✅ Why consistency, accountability, and mentorship remain essential for long-term success. As you explore new technology for your business, don't forget to check out the NAMB Loan Originator Toolkit, a valuable resource designed to help mortgage professionals evaluate technology solutions and industry partners.Explore the Loan Originator Toolkit:https://www.namb.org/the-originators-toolkitLearn more about TrustEngine and MortgageCoach:https://trustengine.com/ 🎧 Listen and subscribe:https://www.nambpodcast.com 🌐 Learn more about the National Association of Mortgage Brokers:https://www.namb.org Contact: info@namb.org | (202) 434-8250 National Association of Mortgage Brokers601 Pennsylvania Ave. NW, South Building, Suite 900Washington, DC 20004
Jul 15

Episode 42: Technology That Gives Mortgage Brokers More Time to Originate | Featuring Lending Pad

The NAMB Podcast with hosts Ginger Bell and Matt Shields welcomes Brandon Edwards, Product Solution Manager, and Don MacKillop, Senior Account Executive, from LendingPad, a proud NAMB Industry Partner. As part of NAMB Technology Month, this episode explores how the right technology can help mortgage brokers save time, improve the borrower experience, and grow their business without adding more staff. Brandon and Don share how LendingPad's loan origination system (LOS) simplifies everyday workflows through API integrations, automated fee management, lender-to-broker file transitions, loan scenarios, and professional borrower presentations. These tools allow loan originators to spend less time on administrative tasks and more time building relationships with clients and referral partners.In This Episode You'll Learn:How API integrations reduce manual work and eliminate duplicate data entry.Ways LendingPad helps brokers automate fee management and loan setup.Why interactive loan presentations create a better borrower experience than long emails.How technology helps originators scale without needing a large support team.Why combining smart technology with personal service creates a winning customer experience. As you explore new technology for your business, don't forget to check out the NAMB Loan Originator Toolkit, a valuable resource designed to help mortgage professionals evaluate technology solutions and industry partners.Explore the Loan Originator Toolkit:https://www.namb.org/the-originators-toolkit Learn more about LendingPad:https://www.lendingpad.com 🎧 Listen and subscribe:https://www.nambpodcast.com 🌐 Learn more about the National Association of Mortgage Brokers:https://www.namb.org Contact: info@namb.org | (202) 434-8250National Association of Mortgage Brokers601 Pennsylvania Ave. NW, South Building, Suite 900Washington, DC 20004 #NAMB #TheNAMBPodcast #MortgageProfessionals #MortgageBrokers #LoanOfficers #MortgageTechnology #MortgageIndustry #Fintech #LendingPad #NAMBHive #TechnologyMonth #MortgageInnovation
Jul 7

Episode 41: Inside NAMB Technology Month with Mike Farrell & Steven Scott

In this episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields kick off NAMB Technology Month with special guests Mike Farrell, NAMB President-Elect, and Steven Scott, NAMB Director & Technology Chair. Technology continues to transform the mortgage industry, and this episode sets the stage for an exciting month featuring NAMB's Technology Partners. Mike and Steven discuss why embracing technology is no longer optional for mortgage professionals and how NAMB is helping members stay ahead with valuable resources, education, and innovative tools. This episode is the perfect introduction to Technology Month and a preview of the conversations coming throughout the month with NAMB's trusted technology partners. Here's what you'll learn in this episode: 📱 Why NAMB is dedicating an entire month to mortgage technology 🚀 How technology can help mortgage professionals become more efficient and better serve clients 🤝 Why staying engaged with NAMB helps you stay ahead of industry changes 📲 How the NAMB App keeps mortgage professionals connected anytime, anywhere Download the NAMB App Today! 📲 Install the NAMB App:https://www.namb.org/The_NAMB_Hub#app 📱 Or simply text NAMBAPP to 36260 🌐 You can also visit:https://namb.cardtapp.com Take Action:📝 Become a Member:https://www.namb.org/membership 🐝 Join The NAMB Hive:https://www.nambhivenow.com 🎧 Listen and subscribe:https://www.nambpodcast.com Learn more about NAMB:https://www.namb.org 📧 Contact: info@namb.org 📞 (202) 434-8250 601 Pennsylvania Ave. NW, South Building, Suite 900Washington, DC 20004 #NAMB #TheNAMBPodcast #TechnologyMonth #MortgageTechnology #NAMBApp #MortgageProfessionals #MortgageBrokers #LoanOfficers #MortgageIndustry #NAMBHive #MortgageInnovation #MortgageLeadership #PropTech #FinTech #MortgageEducation
Jun 23

Episode 40: The Mortgage Opportunities Most Brokers Are Missing Right Now with Don Chiesa

In this episode of The NAMB Podcast, host Ginger Bell sits down with Don Chiesa, Vice President of the Western Division at Newrez Wholesale, to discuss the opportunities available in today’s mortgage market through specialized lending solutions and strategic broker partnerships. Don shares how Newrez Wholesale is helping mortgage professionals expand their business by offering innovative loan programs and educational resources designed to support brokers and their clients. He discusses the importance of staying informed about evolving lending products and how Newrez Wholesale works closely with mortgage brokers to provide training, guidance, and ongoing support. The conversation explores the value of education in today’s market, including Newrez Wholesale’s monthly webinars and training opportunities that help brokers stay current on industry trends and product offerings. Don also explains how mortgage professionals can easily connect with their Account Executive team and begin the approval process to access Newrez Wholesale’s lending solutions. Ginger and Don discuss how strong partnerships, ongoing education, and access to flexible loan programs can help brokers better serve borrowers while growing their businesses in a competitive market. Here’s what you’ll learn in this episode:🏡 How Newrez Wholesale supports mortgage brokers with specialized lending solutions📚 The value of ongoing education and monthly training webinars🤝 Why strong relationships with Account Executives can help grow your business⚡ How mortgage professionals can get started with Newrez Wholesale🌐 The importance of staying informed about evolving mortgage products💡 Ways brokers can expand opportunities for borrowers through strategic lending partnerships Learn more about Newrez Wholesale:https://www.newrezwholesale.com/ Take Action:📝 Become a Member:https://secure.namb.org/forms/membership📲 Install the NAMB App:https://namb.org/resources/🐝 Join The NAMB Hive:https://www.nambhivenow.com🎧 Listen and subscribe:https://www.nambpodcast.com Brought to you by: National Association of Mortgage Brokershttps://www.namb.org📧 Contact: info@namb.org📞 (202) 434-8250601 Pennsylvania Ave. NW, South Building, Suite 900, Washington, DC 20004 #NAMB #TheNAMBPodcast #MortgageProfessionals #MortgageBrokers #LoanOfficers #MortgageIndustry #NAMBHive #NewrezWholesale #MortgageEducation #WholesaleLending #MortgageLeadership #BrokerSuccess #MortgageTraining #LendingSolutions
Jun 16

Episode 39: Helping More Borrowers Get Into Homes with Chenoa Fund

In this episode of The NAMB Podcast, host Ginger Bell sits down with Emenyo Segbefia, Director of Business Development at Chenoa Fund, to discuss how mortgage professionals can help expand homeownership opportunities through education, partnerships, and down payment assistance programs. Emenyo shares how Chenoa Fund is helping borrowers across the country achieve the dream of homeownership while also supporting mortgage brokers and loan officers with tools, resources, and fast partner approvals. As a proud NAMB Education Industry Partner, Chenoa Fund continues to play an important role in educating and empowering mortgage professionals throughout the industry. The conversation highlights the importance of networking, relationship-building, and creating strong industry partnerships that lead to long-term success. Emenyo also discusses how collaboration inside the mortgage ecosystem helps brokers better serve clients and grow sustainable businesses. Ginger and Emenyo dive into the value of creating opportunities through connection, education, and service while making the mortgage process more accessible for future homeowners. Here’s what you’ll learn in this episode:🏡 How Chenoa Fund helps increase access to homeownership🤝 Why industry partnerships matter in today’s mortgage market📚 The role Chenoa Fund plays as a NAMB Education Industry Partner⚡ How brokers and TPO partners can get approved quickly🌐 Why networking and collaboration create long-term business growth💡 The importance of building strong ecosystems within the mortgage industry Plus, if you’re ever in Charlotte, NC, Emenyo shares a local recommendation from the episode:🍽️ MOA Korean BBQ & Bar — a great spot to check out while visiting the area. 🌐 Learn more about Chenoa Fund:https://chenoafund.org/ 🎯 Take Action:📝 Become a Member: https://secure.namb.org/forms/membership 📲 Install the NAMB App: https://namb.org/resources/ 🐝 Join The NAMB Hive: https://www.nambhivenow.com 🎧 Listen and subscribe: https://www.nambpodcast.com Brought to you by: National Association of Mortgage Brokershttps://www.namb.org 📧 Contact: info@namb.org📞 (202) 434-8250601 Pennsylvania Ave. NW, South Building, Suite 900, Washington, DC 20004 About The NAMB Podcast:Welcome to The NAMB Podcast, where we bring you the voices that drive the mortgage industry. Our mission is to connect mortgage professionals with the strategies, tools, and stories that elevate the entire industry. #NAMB #TheNAMBPodcast #MortgageProfessionals #MortgageBrokers #LoanOfficers #MortgageIndustry #NAMBHive #ChenoaFund #Homeownership #DownPaymentAssistance #MortgageEducation #MortgageLeadership #CharlotteNC
Jun 9

Episode 38: The Mortgage Growth Strategy Nobody Talks About with Taylor Rogers

In this episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields sit down with Taylor Rogers, Branch Manager at Revolution Mortgage, to talk about one of the most valuable skills in the mortgage industry: building relationships through connection and service. Taylor shares how becoming a true connector can help mortgage professionals grow their business, strengthen referral partnerships, and create long-term opportunities. From helping clients find trusted resources to introducing people who can support one another, this conversation highlights how small acts of service can create massive impact. The discussion focuses on the power of networking with purpose and building a reputation as someone who brings value first. Taylor explains how having a “palm down” mindset—giving before asking—can expand your sphere of influence and help you stand out in today’s competitive mortgage market. Ginger, Matt, and Taylor also discuss how positive energy, mentorship, and relationship-building can open doors for both new and experienced mortgage professionals.Here’s what you’ll learn in this episode:🤝 Why being a connector creates long-term business growth🌐 How relationships expand your sphere of influence💡 The importance of giving value before asking for business📈 Ways to become a trusted resource in your community🚀 How networking and mentorship can create new opportunities This episode is a must-listen for mortgage brokers, loan officers, wholesalers, and industry professionals looking to grow their network, strengthen referral relationships, and build a business based on trust and service. 🌐 Learn more about Taylor Rogers and Revolution Mortgage:https://www.revolutionmortgage.com/loan-officer/1672142 🎯 Take Action:📝 Become a Member: https://secure.namb.org/forms/membership 📲 Install the NAMB App: https://namb.org/resources/ 🐝 Join The NAMB Hive: https://www.nambhive.com 🎧 Listen and subscribe: https://www.nambpodcast.com Brought to you by: National Association of Mortgage Brokershttps://www.namb.org 🎙️ Hosts: Ginger Bell & Matt Shields📧 Contact: info@namb.org📞 (202) 434-8250601 Pennsylvania Ave. NW, South Building, Suite 900, Washington, DC 20004About The NAMB Podcast:Welcome to The NAMB Podcast, where we bring you the voices that drive the mortgage industry. Our mission is to connect mortgage professionals with the strategies, tools, and stories that elevate the entire industry. #NAMB #TheNAMBPodcast #MortgageProfessionals #MortgageBrokers #LoanOfficers #MortgageIndustry #NAMBHive #Networking #RelationshipBuilding #MortgageLeadership #BusinessGrowth
Jun 2

Episode 37: Condo Changes You Need to Know with Mark Boleky of Plaza Home Mortgage

In this episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields sit down with Mark Boleky, Senior Vice President of Wholesale Production at Plaza Home Mortgage, to break down one of the most talked-about (and often misunderstood) areas in lending, condo financing. Plaza Home Mortgage, a trusted industry partner, brings deep expertise when it comes to navigating condo approvals, project eligibility, and the resources loan officers need to close these deals with confidence. Mark shares practical, real-world strategies to help mortgage professionals identify approved condo projects, access FHA and VA lists, and build relationships with key players like listing agents and HOAs. The conversation focuses on making condo deals easier, faster, and more predictable. If you’ve ever struggled with condo guidelines or lost a deal due to project issues, this episode gives you tools you can use right away to turn those challenges into opportunities. Ginger, Matt, and Mark walk through how the right partnerships and knowledge can help you win more condo business and better serve your clients. Here’s what you’ll learn in this episode:🏢 How to find and verify approved condo projects in your market📋 Where to access FHA and VA condo approval lists🤝 How to connect with listing agents and HOA contacts🔍 What information is easy to obtain—and how to use it🚀 How to position yourself as a condo financing expert This episode is a must-listen for mortgage brokers, loan officers, wholesalers, and industry professionals looking to grow their business and confidently handle condo transactions. 🌐 Learn more about Mark Boleky and Plaza Home Mortgage: http://www.plazahomemortgage.com 🎯 Take Action:📝 Become a Member: https://secure.namb.org/forms/membership 📲 Install the NAMB App: https://namb.org/resources/ 💼 Engage with The NAMB Hive Community: https://www.facebook.com/groups/nambhivenow 🐝 Join The NAMB Hive: https://www.nambhive.com Brought to you by: National Association of Mortgage Brokers https://www.namb.org 🎙️ Hosts: Ginger Bell & Matt Shields📧 Contact: info@namb.org (202) 434-8250601 Pennsylvania Ave. NW, South Building, Suite 900, Washington, DC 20004 About The NAMB Podcast:Welcome to The NAMB Podcast, where we bring you the voices that drive the mortgage industry. Our mission is to connect mortgage professionals with the strategies, tools, and stories that elevate the entire industry. Listen and subscribe at: https://www.nambpodcast.com #NAMB #TheNAMBPodcast #MortgageProfessionals #MortgageBrokers #LoanOfficers #MortgageIndustry #NAMBHive #CondoFinancing #WholesaleLending #MortgageEducation
May 26

Episode 36: The Lender AI Helps Loan Officers Win Complex Income Borrowers

In this episode of The NAMB Podcast, hosts Ginger Bell and Matt Shields sit down with Richard Quintero, President of The Lender AI, and Andre Nieuwendam, SVP of Technology at The Lender AI, to talk about how AI is changing the way mortgage professionals serve clients and grow their business. The Lender AI, a proud NAMB Industry Partner, is focused on solving real challenges for today’s loan officers—especially when it comes to complex income scenarios. From DSCR loans to VOE-only options, Richard and Andre share how their platform helps mortgage professionals work with more borrowers, even when traditional documentation doesn’t tell the full story. The conversation highlights how AI-driven solutions can help you better target your audience, improve your marketing, and expand your reach to underserved clients. If you’re looking for ways to close more deals and simplify your process, this episode is packed with practical insights you can use right away. Ginger, Matt, Richard, and Andre break down how the right technology can help you stay competitive, grow faster, and deliver a better experience for your clients. Here’s what you’ll learn in this episode: 🤖 How The Lender AI helps solve complex borrower scenarios 📊 Why DSCR and VOE-only loans are creating new opportunities 🎯 How to better target and market to your ideal clients 🧠 The role of AI in simplifying income and underwriting challenges 🚀 How to use technology to grow your mortgage business This episode is a must-listen for mortgage brokers, loan officers, bankers, wholesalers, and vendors who want to stay competitive and serve more clients in today’s evolving market. 🌐 Learn more about Richard Quintero, Andre Nieuwendam, and The Lender AI: https://thelenderai.com/ 🎯 Take Action: 📝 Become a Member: https://secure.namb.org/forms/membership 📲 Install the NAMB App: https://namb.org/resources/ 💼 Engage with The NAMB Hive Community: https://www.facebook.com/groups/nambhivenow Brought to you by: National Association of Mortgage Brokers https://www.namb.org 🎙️ Hosts: Ginger Bell & Matt Shields 📧 Contact: info@namb.org (202) 434-8250 601 Pennsylvania Ave. NW, South Building, Suite 900, Washington, DC 20004 About The NAMB Podcast: Welcome to The NAMB Podcast, where we bring you the voices that drive the mortgage industry. Our mission is to connect mortgage professionals with the strategies, tools, and stories that elevate the entire industry. Listen and subscribe at: https://www.nambpodcast.com #NAMB #TheNAMBPodcast #MortgageProfessionals #MortgageBrokers #LoanOfficers #MortgageIndustry #NAMBHive #MortgageTech #AIinMortgage #MortgageInnovation

The NAMB Podcast brings you the voices that drive the mortgage industry, with expert insights from top brokers, lenders, regulators, and innovators. Hosted by Ginger Bell and Matt Shields, each episode delivers real conversations that inform, inspire, and elevate mortgage professionals nationwide.

Creator

Ginger Bell
Years Active

2025 - 2026
Episodes

43
Rating

Clean
Copyright

© 2025 NAMB Podcast
Show Website

NAMB Podcast