Episode 18: Abigail Church | HR That Builds Trust, Clarity, and Cohesiveness In this episode of Making More, Billy Fischer sits down with Abigail Church, PHR, an HR business partner with GrowthLab, to talk about the people systems growing companies need before the cracks start showing. Abigail works with startups and growing organizations to build the HR foundation that keeps teams compliant, aligned, and scalable. From handbooks and payroll setup to employee classification, compensation benchmarking, feedback systems, and performance improvement plans, her work sits at the intersection of compliance and culture. This conversation reframes HR as leadership infrastructure, not paperwork. Abigail explains why “we’ll fix it later” often becomes expensive, why clarity builds trust, and why difficult feedback can be an act of care when it is handled with honesty, structure, and support. In this episode, we discuss: Why early-stage companies need HR foundations before problems appearThe hidden cost of misclassification, unclear pay bands, and incomplete documentationHow GrowthLab helps companies build compliant, scalable people systemsWhy clarity is one of the most important trust-building tools in leadershipHow performance improvement plans can be collaborative, not punitiveWhat healthy conflict and workplace cohesiveness actually look likeWhy leaders should stop pushing HR problems to “next quarter”Abigail’s answer to the title question was clear: making more clarity and cohesiveness. In her view, clarity helps build cohesiveness, and cohesiveness helps individuals, teams, and businesses achieve their goals. Learn more about GrowthLab: www.growthlabfinancial.com Connect with Abigail on LinkedIn: Abigail Church, PHR: https://www.linkedin.com/in/abigail-church-phr Find Billy on LinkedIn at https://www.linkedin.com/in/bigeyedfisch/ or visit his website, billyfischer.focalpointcoaching.com.