Just Great People

The Sixsess Consultancy

Barry Eustance talks to ordinary people who've done extraordinary things that will engage and inspire you.Entrepreneurs, business leaders, musicians, thought leaders, actors, developers, pilots,  -  anyone who's gone out and "done it".Why they've done it, how they've done it, and how you can do it too.Sometimes instructional, sometimes emotional, always fascinating, and endlessly inspiring.

  1. Why Your Marketing Isn’t Working Anymore – And What To Do About It!

    DEC 4

    Why Your Marketing Isn’t Working Anymore – And What To Do About It!

    Why Your Marketing Isn’t Working Anymore – And What To Do About It! In this episode of the Just Great People podcast, Barry Eustance sits down with Tracy Borreson to unpack one of the biggest issues facing leaders, marketers and founders today: modern marketing has become so complex that it’s stopped working.  Tracy argues that businesses are drowning in tools, automations and data, yet starving for the one element that has always driven sales and brand loyalty: real human connection.  Tracy explores how businesses replace meaningful conversations with automated funnels, and why this shift has weakened customer insight, reduced conversion rates and created overwhelmed teams.  She explains why organisations must simplify their systems, redesign the way they speak to customers and return to the fundamentals of relationship-led communication. Barry and Tracy discuss everything from micro-experiments in marketing to why junior marketers are being set up to fail, and how legacy skills like curiosity, listening and live customer conversations outperform any CRM workflow.  They also examine why entrepreneurs should think like they’re standing at a farmer’s market: what would make someone stop, pay attention and talk to you? This is a practical and provocative episode for leaders who want better performance, simpler systems, and marketing that actually generates a return. To explore how authentic communication and customer understanding strengthen performance and culture, visit The Sixsess Consultancy: Home: https://sixsess.org/ Insights Blog: https://sixsess.org/insights/blog/ Connect with Tracy Borreson and learn more about her advisory and coaching work: Tracy Borreson: https://www.tlbcoaching.com/ Prostate Cancer UK: https://prostatecanceruk.org/ Tracy and Barry's Previous Just Great Peopl Podcast: https://youtu.be/b3xVdq9MOpI?si=ltMHR5Sr-y0ngWKI Keywords authentic marketing strategy human-centred marketing customer insight for leaders simplifying marketing systems marketing and sales alignment customer research methods leadership communication skills micro-experiments in marketing return on marketing investment relationship-based selling modern marketing challenges digital overwhelm in business I hope you really enjoyed our podcast and found it to be inspiring and insightful. Please remember to LIKE our podcast and please DO SUBSCRIBE !! I really look forward to reading and replying to your thoughts and comments. Many thanks Kindest regards Barry

    38 min
  2. Europe’s Small Airlines: Why the Economics No Longer Add Up

    DEC 3

    Europe’s Small Airlines: Why the Economics No Longer Add Up

    Europe’s Small Airlines: Why the Economics No Longer Add Up – A Just Great People Conversation with Stratos 12 Description In this Just Great People deep-dive, Barry Eustance and aviation specialist Remco Althuis explore the real state of Europe’s small airline sector.  This is the first in a new series of conversations between The Sixsess Consultancy and Stratos 12, offering straight-talking analysis on the operational realities facing the aviation industry today.  Remco and Barry take a frank look at the structural disadvantages small carriers operate under: thin networks, fragile balance sheets, high exposure to shocks and limited access to capital.  They walk through the performance of Air Baltic, Air Serbia, Brussels Airlines and Tarom before examining niche but essential players like Loganair, Binter Canarias, Emerald Airlines, Air Corsica and Widerøe.  The discussion also covers the recent collapses of Play, BRA, CityJet and Eastern Airways – and the recurring reasons why small carriers fail.  Across every example, one theme comes through clearly: standalone regional airlines are running out of room.  Cost pressures, labour shortages, fuel volatility and fleet renewal demands are making consolidation the only realistic path for survival.  Widereøe’s acquisition by Norwegian is one example of what the future now looks like.  This episode is a clear, grounded and accessible explanation of the pressures shaping European aviation – and why the economics of small airlines no longer add up. What we cover in this episode - Why small airlines operate with structural disadvantages - Performance trends across key European regional carriers - Niches that work – and the ones under growing pressure - The truth behind recent airline collapses and restructurings - Why ACMI is unstable unless the customer is stable - Consolidation, group protection and long-term survivability - Why the market needs small airlines, yet struggles to sustain them Useful Links Just Great People Podcast – https://www.youtube.com/playlist?list=PL1mLL4YkJ9LEUPsjaZwBLAjoR-h8YEXpu The Sixsess Consultancy – https://sixsess.org PEOPLE Change Leadership and Management Framework – https://sixsess.org/training/people-change-management-leadership-framework-course/ Stratos 12 Aviation Consultancy – https://stratos12.com/ Keyword List  European small airline sector regional airlines Europe airline consolidation Europe small airline financial pressure aviation operational risk European airline performance analysis airline restructuring Europe ACMI carrier risks Air Baltic performance Air Serbia aviation strategy Brussels Airlines financial results Tarom restructuring challenges Loganair operations Scotland Binter Canarias inter-island network Emerald Airlines ATR operations Air Corsica connectivity Widerøe Norwegian acquisition airline failures Europe Play collapse BRA restructuring CityJet ACMI operations Eastern Airways administration aviation consulting services airline operational insight aviation industry analysis regional airline strategy airline cost structure support I hope you really enjoyed our podcast and found it to be inspiring and insightful. Please remember to LIKE our podcast and please DO SUBSCRIBE !! I really look forward to reading and replying to your thoughts and comments. Many thanks Kindest regards Barry

    34 min
  3. Pain, Fear and What It Takes to Swim the 7 Oceans!!

    NOV 25

    Pain, Fear and What It Takes to Swim the 7 Oceans!!

    Pain, Fear and What It Takes to Swim the 7 Oceans Discover the mindset and resilience behind one of the toughest endurance feats on the planet: the Ocean 7.  In this episode of the Just Great People podcast, Adam Walker shares the truth about pain, fear and the psychological demands of swimming the world’s most dangerous channels. From hypothermia and Portuguese Man O' War stings to 30-hour training weeks and life-changing mindset work, Adam explains how he transformed from a UK sales manager to the first Briton to complete the Ocean Seven challenge.  His insights into resilience, visualisation and overcoming fear are powerful lessons for leaders, founders and anyone facing personal or professional pressure. In this episode: The mindset formula Adam used to compete the Ocean 7 The science of resilience when facing extreme adversity How Adam reframed pain, fear and self doubt What really happens during long-distance ocean swims Why ordinary people can achieve extraordinary outcomes Listen and connect: Website: The Sixsess  Consultancy: https://sixsess.org/ Podcast: Just Great People Podcast https://youtube.com/playlist?list=PL1mLL4YkJ9LEUPsjaZwBLAjoR-h8YEXpu&si=e5PecB4kuCaiAg3D Guest: Adam Walker, Ocean Walker Academy https://oceanwalkeracademy.com/ Man Versus Ocean: Adam Walker's Book: https://www.amazon.co.uk/Man-Ocean-Journey-Worlds-Toughest-ebook/dp/B0DHYNHCZ7/ref=sr_1_1 The Be World Class Performance Conference Show Reel: https://youtu.be/LAgq1euEtzk?si=L0J0lDXMKcVK2Noh The Be World Class Performance Conference 2025: https://be-world-class.com/world-class-performance-conference-2025/ Keywords mindset and resilience Ocean Seven Challenge swim the seven oceans Adam Walker swimmer open water swimming endurance mindset overcoming fear resilience stories extreme endurance swimming ocean swimming challenges what it takes to swim the seven oceans mindset for open water swimming how Adam Walker completed the Ocean 7 resilience lessons from extreme athletes overcoming pain and fear in sport mindset and resilience Ocean Seven Challenge overcoming the impossible impossible challenge challenge myself overcoming fear of public speaking glossophobia I hope you really enjoyed our podcast and found it to be inspiring and insightful. Please remember to LIKE our podcast and please DO SUBSCRIBE !! I really look forward to reading and replying to your thoughts and comments. Many thanks Kindest regards Barry

    55 min
  4. World Champion Nick Parkes “I Was Dead for 20 Minutes!" - The Power of CPR to Save Lives (Including YOURS!)

    NOV 14

    World Champion Nick Parkes “I Was Dead for 20 Minutes!" - The Power of CPR to Save Lives (Including YOURS!)

    World Champion Nick Parkes “I Was Dead for 20 Minutes!" - The Power of CPR to Save Lives (Including YOURS!) 1. Short Summary In this extraordinary episode, World Champion open-water swimmer Nick Parkes joins Barry Eustance to tell the story that transformed his life.  During a competition, Nick suffered a cardiac arrest in the water, nearly drowned, and was clinically dead for 20 minutes. Thanks to immediate CPR and the rapid response of an air ambulance team, he survived.  Today, he dedicates his life to raising awareness of CPR’s life-saving power and campaigning to change the stark reality that 1 in 11 people who experience an out-of-hospital cardiac-arrest will die. 2. Key Themes and Takeaways How a world champion athlete suffered cardiac arrest mid-competition. The chain of survival: CPR, rapid response, and expert intervention. The terrifying statistic: 1 in 11 people who suffer out-of-hospital cardiac arrest will die. CPR is simple, fast to learn, and the only tool most bystanders will ever have. Why hesitation kills - and how confidence saves. What it means to be clinically dead for 20 minutes - and come back. Nick’s mission as a Cardiac Champion, raising awareness across the UK. The emotional impact on survivors, responders, and families. The cultural need to normalise CPR knowledge for all ages. The empowering reality: you can save a life. 3. Chapters / Timestamps 00:00 – Introduction and Nick’s background in elite open-water swimming 03:45 – The competition: when everything changed 09:55 – Cardiac arrest, drowning, and being clinically dead for 20 minutes 14:20 – CPR: the battle to keep Nick alive 18:40 – The air ambulance team arrives 23:55 – Waking up: confronting survival 29:30 – The 1-in-11 statistic and the CPR knowledge gap 35:50 – Why CPR must become universal 41:10 – Nick’s mission as a Cardiac Champion 47:20 – Reflections on purpose, fragility, and action 54:00 – Final message: anyone can save a life 4. Links BHF RevivR – Learn CPR in 15 minutes https://www.bhf.org.uk/how-you-can-help/how-to-save-a-life/how-to-do-cpr/learn-cpr-in-15-minutes Nick Parkes – JustGiving Fundraising Page https://www.justgiving.com/crowdfunding/nick-parkes BBC News Tells Nick's story https://www.bbc.co.uk/news/articles/c4ngdqwnrdro The Sixsess Consultancy – Home https://sixsess.org Be World Class – Home https://be-world-class.com Be World Class Performance Conference 2025 https://be-world-class.com/world-class-performance-conference-2025/ The Sixsess Consultancy’s Be World Class Performance Conference Summary https://sixsess.org/2025/11/02/be-world-class-performance-conference-2025-facing-and-achieving-the-impossible/ The Sixsess Consultancy’s Be World Class Performance Conference Summary Golden Thread Summary PDF https://sixsess.org/wp-content/uploads/2025/10/The-Sixsess-Consutancys-Summary-of-BWPC-2025-Summary.pdf Keywords Nick Parkes, The Sixsess Consultancy, Barry Eustance, cardiac arrest survivor, CPR saves lives, British Heart Foundation RevivR, BHF RevivR, learn CPR, cardiac arrest awareness, air ambulance rescue, drowning and CPR, elite athlete cardiac arrest, world champion swimmer, sudden cardiac arrest, out of hospital cardiac arrest, CPR training, emergency response, survival story, Cardiac Champion, life saving skills, public health awareness, leadership and purpose, human survival, inspirational stories, trauma recovery, saving lives through CPR, I hope you really enjoyed our podcast and found it to be inspiring and insightful. Please remember to LIKE our podcast and please DO SUBSCRIBE !! I really look forward to reading and replying to your thoughts and comments. Many thanks Kindest regards Barry

    42 min
  5. Bianca Robinson: Purposeful Leadership and the Power of Service

    NOV 11

    Bianca Robinson: Purposeful Leadership and the Power of Service

    Bianca Robinson: Purposeful Leadership and the Power of Service In this powerful and deeply human conversation, Barry Eustance speaks with Bianca Robinson, CEO of CEO Sleepout UK, about purposeful leadership and weaving purpose into the fabric of society. Bianca shares her personal journey and the story of CEO Sleepout UK – a nationwide initiative that invites business leaders to spend a night sleeping outdoors in solidarity with people experiencing homelessness.  Their message is simple but profound: Sleep out, wake up, change lives. Together, Barry and Bianca explore what it means for leaders to align personal values with business purpose – and why true fulfilment comes from service, not status.  They also reflect on their shared experience at the Be World Class Performance Conference 2025, where they heard from extraordinary people who have faced and achieved the impossible, including Adam Walker, Mark Pollock, Martine Wright, Ann Daniels, and John Volanthen, Nick Parkes and Tony Underwood. Key insights: - Purposeful leadership begins with self-awareness and values clarity. - The shortest walk to fulfilment is through being of service to others. - Businesses have the power – and the responsibility – to drive social change. - Aligning purpose and profit isn’t idealistic – it’s practical and sustainable. - We blame society, but we ARE society – real change begins with each of US. Guest: Bianca Robinson – CEO, CEO Sleepout UK https://ceosleepout.co.uk/ Links: The Sixsess Consultancy – https://sixsess.org The Sixsess Consultancy PEOPLE Framework Course – https://sixsess.org/training/people-change-management-leadership-framework-course/ Be World Class – https://be-world-class.com/ Be World Class Performance Conference 2025 – https://be-world-class.com/world-class-performance-conference-2025/ The Sixsess Consultancy’s Be World Class Summary Post – https://sixsess.org/2025/11/02/be-world-class-performance-conference-2025-facing-and-achieving-the-impossible/ The Sixsess Consultancy’s Golden Thread Summary PDF – https://sixsess.org/wp-content/uploads/2025/10/The-Sixsess-Consutancys-Summary-of-BWPC-2025-Summary.pdf The Just Great People Podcast – https://www.youtube.com/playlist?list=PL1mLL4YkJ9LEUPsjaZwBLAjoR-h8YEXpu Keywords  Bianca Robinson, CEO Sleepout UK, The Sixsess Consultancy, Barry Eustance, purposeful leadership, social impact, leadership with purpose, business and values, homelessness awareness, Be World Class, Be World Class Performance Conference 2025, leadership values, culture and purpose, service-based leadership, community impact, SME leadership, business ethics, sustainability, social responsibility, corporate citizenship, Mark Pollock, Martine Wright, John Volanthen, Ann Daniels, human resilience, social innovation, purpose-driven business, cultural transformation, employee engagement, moral leadership I hope you really enjoyed our podcast and found it to be inspiring and insightful. Please remember to LIKE our podcast and please DO SUBSCRIBE !! I really look forward to reading and replying to your thoughts and comments. Many thanks Kindest regards Barry

    37 min
  6. The Be World Class Performance Conference 2025 – Facing and Achieving the "Impossible"

    NOV 2

    The Be World Class Performance Conference 2025 – Facing and Achieving the "Impossible"

    The Be World Class Performance Conference 2025 – Facing and Achieving the "Impossible" | Barry Eustance & Simon Hartley | The Sixsess Consultancy Barry Eustance, Founder of The Sixsess Consultancy, is joined by Simon Hartley, performance coach and founder of Be World Class, to reflect on the Be World Class 2025 Conference held at Lord’s. This powerful conversation captures the spirit and lessons from a day that brought together extraordinary speakers – including:  - Adam Walker - Martine Wright MBE - Ann Daniels - John Volanthen - Tony Underwood - Nick Parkes - Mark Pollock – all of whom embody the essence of what it means to be world-class. Barry shares his personal distillation of the Be World Class philosophy – defining the “Job” and the “Five Key Supporting Actions” that underpin exceptional performance. Together, Simon and Barry explore how ordinary people achieve the extraordinary through belief, clarity, courage, collaboration, and endurance. Key Takeaways: The Be World Class Job: to face and achieve the impossible through belief, clarity, courage, collaboration, and endurance. The Five Key Supporting Actions: 1 Reframe adversity into perspective 2 Anchor belief and clarity 3 Choose positivity and courage 4 Collaborate without ego 5 Value and endure the journey - Why every world-class performer starts as an ordinary person. - How belief and clarity transform the impossible into achievable progress. - An inspiring conversation that captures the mindset, discipline, and humanity behind Be World Class. Links: The Sixsess Consultancy Home: https://sixsess.org The Sixsess Consultancy PEOPLE Change Management & Leadership Framework Course: https://sixsess.org/training/people-change-management-leadership-framework-course/ Be World Class Home: https://be-world-class.com/ Be World Class Conference 2025: https://be-world-class.com/world-class-performance-conference-2025/ Adam Walker website: https://www.oceanwalkeruk.com/ Adam Walker real: https://youtu.be/haGV2eRhus0?si=9PLXMbMcZu65LARV Martine Wright MBE website: https://martinewright.co.uk/ Marine Wright MBE TEDx Talk: https://youtu.be/sMX8Zex89UY?si=9tl0_SfiyIaagaVO Ann Daniels website: https://www.anndaniels.com/ Ann Daniels reel: https://youtu.be/RBrOdc-jOcU?si=4qo_nel2nM4os-2t Nick Parkes LinkedIn: https://www.linkedin.com/in/nick-parkes-6815112a/ Tony Underwood Website: https://www.believesolutions.co.uk/tony Be World Class This is Mental - Video Series with Nick Parkes & Tony Underwood John Volanthen website: https://volanthen.com/ BBC Thai Cave Rescue report with John Volanthen: https://youtu.be/ERFdaDMa5t8?si=RtrclGojM3JjSgPu Mark Pollock website: https://www.markpollock.com/ Mark Pollock TEDx Talk: https://youtu.be/7rMYfiRNT7g?si=XV24xslD2fTjxdMF The Sixsess Consultancy’s Golden Thread Attendee Summary https://sixsess.org/wp-content/uploads/2025/10/The-Sixsess-Consutancys-Summary-of-BWPC-2025-Summary.pdf Keywords High Performance, Human Potential, Leadership Development, Motivation, Organisational Culture, Purpose-Driven Leadership, Facing the Impossible, Belief and Clarity, Courage and Collaboration, Endurance, The Job, Five Key Supporting Actions, World-Class Performance, Resilience, Mindset, Change Leadership, Continuous Improvement, Peak Performance, Teamwork, Business Transformation, Human Behaviour, Psychologic I hope you really enjoyed our podcast and found it to be inspiring and insightful. Please remember to LIKE our podcast and please DO SUBSCRIBE !! I really look forward to reading and replying to your thoughts and comments. Many thanks Kindest regards Barry

    36 min
  7. Why AI Implementations Fail – and How PEOPLE Can Fix It | Barry Eustance & Mark Blackwell

    OCT 27

    Why AI Implementations Fail – and How PEOPLE Can Fix It | Barry Eustance & Mark Blackwell

    Why AI Implementations Fail – and How PEOPLE Can Fix It | Barry Eustance & Mark Blackwell Barry Eustance, Founder of The Sixsess Consultancy, joins Mark Blackwell, Partner at Arkaro Consulting (Geneva), to explore one of the most revealing findings in the current AI landscape – why up to 95% of AI implementations fail. Drawing on evidence from Gartner, Kotter International, Hilary Scarlett’s neuroscience-based framework and Julie Hodges' People-centric Organizational Change, Barry and Mark discuss how the failure of AI adoption isn’t primarily about technology – it’s about people. They examine the link between the PEOPLE Change Management and Leadership Framework (The Sixsess Consultancy) and Hilary Scarlett’s S-P-A-C-E-S model (Neuroscience of Organisational Change).  Both show how success depends on human factors – self-esteem, purpose, autonomy, certainty, equity, and social connection. Key discussion points: - Why between 70% and 95% of AI projects fail to meet objectives. - How leadership misunderstanding and “corporate FOMO” drive poor implementation. - The neuroscience of resistance to change and how to mitigate it. - How PEOPLE-centric leadership enables sustainable, effective AI adoption. - The link between PEOPLE and S-P-A-C-E-S – and why alignment matters. Barry and Mark explain: - AI is not the enemy. Mismanaged change is. - To succeed, organisations must focus on the PEOPLE who use AI, not just the systems that deliver it. Chapters: 0:00 Introduction to Change Management Frameworks 3:00 AI Implementation Challenges 6:00 The S-P-A-C-E-S Framework 9:00 AI and Organisational Strategy 12:00 The Importance of People-Centric Leadership 15:00 Empowerment and Optimisation in AI 18:00 Purpose-Driven Vision and Learning 21:00 Conclusion and Future Topics Links: The Sixsess Consultancy Home: https://sixsess.org PEOPLE Change Management & Leadership Framework Course: https://sixsess.org/training/people-change-management-leadership-framework-course/ Arkaro Consulting – Why AI Implementations Fail (Neuroscience Perspective): https://arkaro.com/why-ai-implementations-fail-neuroscience/ MIT Research Shows What We've Been Saying: Why 95% of AI Implementations Fail https://www.linkedin.com/pulse/mit-research-shows-what-weve-been-saying-why-95-ai-implementations-v8fuf/?trackingId=aWmCE23hSOaaMSIcn6Yk6A%3D%3D Hilary Scarlett’s Neuroscience of Organization Change: https://www.koganpage.com/hr-learning-development/neuroscience-for-organizational-change-9781398621282 Julie Hodges’ People-centric Organizational Change and Managing and Leading People through Organizational Change: https://www.koganpage.com/authors/julie-hodges Keywords: AI Implementation Failure, The Sixsess Consultancy, Barry Eustance, Mark Blackwell, Arkaro Consulting, PEOPLE Change Management and Leadership Framework, Hilary Scarlett, S-P-A-C-E-S Framework, Organisational Change, AI Adoption, Change Management, Leadership and AI, Neuroscience of Change, Organisational Culture, Employee Engagement, Purpose-Driven Leadership, People-Centric Change, Technology Strategy, Cultural Transformation, Change Leadership, AI Strategy I hope you really enjoyed our podcast and found it to be inspiring and insightful. Please remember to LIKE our podcast and please DO SUBSCRIBE !! I really look forward to reading and replying to your thoughts and comments. Many thanks Kindest regards Barry

    39 min
  8. Building Authentic Brands Through People and Purpose – Barry Eustance & Tracy Borreson

    OCT 21

    Building Authentic Brands Through People and Purpose – Barry Eustance & Tracy Borreson

    Building Authentic Brands Through People and Purpose – Barry Eustance & Tracy Borreson | The Sixsess Consultancy | Be World Class 2025 In this Just Great People conversation, Barry Eustance from The Sixsess Consultancy speaks with Tracy Borreson about how authenticity, purpose, and leadership combine to create people-centred brands and stronger organisational cultures. They explore why personal brand is not about image or visibility, but about alignment, trust, and authenticity.  When leaders and teams show up as their true selves, they strengthen engagement, drive collaboration, and build cultures that perform sustainably. The discussion also connects with themes from the Be World Class Conference 2025 and the Be World Class community – focusing on what it means to lead with integrity, courage, and humanity in business today. These principles mirror the PEOPLE Change Management and Leadership Framework used by The Sixsess Consultancy, where people, purpose, and performance are united through culture and leadership. Watch now to learn:  - Why authenticity and purpose drive trust and engagement.  - How personal brand supports leadership credibility.  - How people-centred culture delivers measurable performance.  - Why leaders who focus on being real build stronger organisations. Links: The Sixsess Consultancy Home: https://sixsess.org/ The Sixsess Consultancy About: https://sixsess.org/about-us/ The Just Great People Podcast: https://www.youtube.com/playlist?list=PL1mLL4YkJ9LEUPsjaZwBLAjoR-h8YEXpu Be World Class: https://be-world-class.com/ Be World Class Conference 2025: https://be-world-class.com/world-class-performance-conference-2025/ Guest website: https://www.tlbcoaching.com/ Keywords: Personal Branding, Leadership, Organisational Culture, The Sixsess Consultancy, Tracy Borreson, Be World Class, Be World Class Conference 2025, People-Centric Leadership, Authentic Leadership, Brand Trust, Organisational Purpose, Employee Engagement, The PEOPLE Framework, Culture and Performance, Empowerment, Purpose-Driven Leadership, Human Leadership, Workplace Authenticity, Leadership Communication, Brand and Culture Alignment, Organisational Change, Leadership and TrustHow personal brand supports leadership credibility. I hope you really enjoyed our podcast and found it to be inspiring and insightful. Please remember to LIKE our podcast and please DO SUBSCRIBE !! I really look forward to reading and replying to your thoughts and comments. Many thanks Kindest regards Barry

    55 min

About

Barry Eustance talks to ordinary people who've done extraordinary things that will engage and inspire you.Entrepreneurs, business leaders, musicians, thought leaders, actors, developers, pilots,  -  anyone who's gone out and "done it".Why they've done it, how they've done it, and how you can do it too.Sometimes instructional, sometimes emotional, always fascinating, and endlessly inspiring.