Consulting from the Couch

Steve Goodson

Welcome to Consulting from the Couch, a podcast about leaders, what makes them tick, what drives them, and the challenges they face. During the show, you’ll get to know some of the most genuine people that the host, Steve Goodson, has worked with over the years, and you’ll hear these leaders provide nuggets, tidbits, and takeaways for the emerging leaders of tomorrow.  This podcast is brought to you by Brown Leather Couch Consulting (hence known as BLC Consulting)…we’re a communications and organizational strategy group that works in the electric utility space and with service-related industries, helping them thrive in today’s ever-changing landscape. To learn more, go to BLCconsulting.org.

Episodes

  1. 5D AGO

    Wired for Change: Marshall Cherry is Empowering Rural Communities

    What does purpose-led leadership look like when the service territory where you are the electric provider stretches farther than your population? In this episode of Consulting from the Couch, we sit down with Roanoke Electric Cooperative CEO Marshall Cherry to explore how a hometown leader is redefining what’s possible for rural North Carolina. From his early days in member services to a 32-year journey into the CEO chair, Marshall shares the mentors, crises, and tough calls that shaped a leadership philosophy built on transparency, listening, and measurable results. We dive into the co-op’s modern member engagement model—why “seven-by-seven” communication works, where AI supports service without replacing the human touch, and how face-to-face member meetings rebuild trust in communities that have felt overlooked. You’ll also hear the inside story of Roanoke’s grid modernization efforts, advanced metering investments, targeted energy-efficiency upgrades, and the bold decision to build a fiber backbone and launch their own broadband company. The result? Local service that outperforms national companies and creates the foundation for workforce development, telehealth, education, and small business growth. Looking ahead, Marshall’s Connect 2030 strategy outlines a roadmap for “gig-connected communities” ready for mid-scale load growth, job creation, and long-term regional vitality.  Whether you care about cooperative leadership, rural innovation, or the future of energy and broadband, this conversation delivers the practical insight and hope that local action still matters. If you enjoy the episode, be sure to subscribe, leave a review, and share with someone who cares about community, leadership, or the future of rural development.

    44 min

About

Welcome to Consulting from the Couch, a podcast about leaders, what makes them tick, what drives them, and the challenges they face. During the show, you’ll get to know some of the most genuine people that the host, Steve Goodson, has worked with over the years, and you’ll hear these leaders provide nuggets, tidbits, and takeaways for the emerging leaders of tomorrow.  This podcast is brought to you by Brown Leather Couch Consulting (hence known as BLC Consulting)…we’re a communications and organizational strategy group that works in the electric utility space and with service-related industries, helping them thrive in today’s ever-changing landscape. To learn more, go to BLCconsulting.org.