Ground Floor Government

PhoneLive.io

Ground Floor Government is the podcast for the people who make local government work—behind the scenes. Hosted by David Plappert, founder of PhoneLive.io, this show gives city and county clerks, IT leads, communication pros, and public servants their time at the mic. ㅤ Each week, we dig into what really keeps cities and counties running—last-minute meeting prep, tech shifts, team leadership, and the quiet but essential work of transparency and public service. If you’ve ever hit publish on a public notice, stayed late to prep a meeting, or solved a problem no one even saw coming, this show is for you.

  1. 1d ago

    The Hidden Career Paths in Local Government (with Brigette Garay) | Ep. 125

    Summary In this episode of Ground Floor Government, host Hugh Plappert interviews Brigette Garay, a Public Information Officer from Webb County, Texas. Brigette shares her journey in local government, discussing her various roles and the challenges she has faced. She highlights the importance of community impact through initiatives like scholarships and emphasizes the need for effective communication and resource management in her role. Bridget also touches on the significance of digital accessibility and offers advice for those looking to enter local government careers. Ready to explore your own local government career options? Download this free guide on how to transition into a successful career in local government: https://icma.org/documents/breaking-local-government-guidebook-career-transitions Takeaways Local government offers diverse career opportunities.Brigette started her career as a court clerk in 2008.She advanced to a supervisor role in the public records section.Brigette designed a flow plan for victim assistance coordination.She manages press releases for ongoing trials.The Webb County Better Community Foundation provides scholarships.Bridget operates on a limited budget for promotional items.Clear communication and active listening are essential skills.Victims appreciate the support provided during trials.Teamwork and helping colleagues drive Brigette's passion. Sponsored by Switchboard.Live

  2. 6d ago

    The Power of Local Government (with Bryan Hill) | Ep. 123

    Summary In this conversation, Bryan Hill discusses his journey from private industry to local government, emphasizing the importance of community engagement, financial management, and innovative public safety measures. He highlights the cultural changes within Fairfax County's fire and rescue department, the strategic planning initiatives to enhance interdepartmental collaboration, and the various opportunities available for youth in local government. Hill also underscores the significance of effective communication and the role of local government in serving the community. Ready to explore your own local government career options? Download this free guide on how to transition into a successful career in local government: https://icma.org/documents/breaking-local-government-guidebook-career-transitions Takeaways Bryan Hill transitioned from private industry to local government.He emphasizes the importance of community engagement in local government.Fairfax County Fire and Rescue underwent significant cultural changes.Financial management is crucial for reducing government costs.Innovations like drones are enhancing public safety.Effective communication is key to community engagement.Strategic planning helps streamline interdepartmental collaboration.There are numerous opportunities for youth in local government.Fairfax County serves as an economic engine for the Commonwealth.Local government plays a vital role in protecting and serving residents. Sponsored by Switchboard.Live

  3. Sep 28

    The Unexpected Journey into Local Government (with Dalton Rice) | Ep. 122

    Summary In this episode, Hugh Plappert interviews Dalton Rice, the City Manager of Kerrville, Texas, discussing his unexpected journey into local government, the diverse career opportunities available, and the challenges faced in managing a city. Dalton shares insights on leadership, community impact projects, and the importance of collaboration across departments. He emphasizes the need for adaptability in navigating crises and the significance of effective communication in local government. Ready to explore your own local government career options? Download this free guide on how to transition into a successful career in local government: https://icma.org/documents/breaking-local-government-guidebook-career-transitions Takeaways Dalton Rice's journey into local government was accidental but fulfilling.Local government offers diverse career paths for individuals from various backgrounds.City managers must be adaptable and ready to face unexpected challenges.Community projects can have a significant positive impact on residents.Effective leadership requires understanding different departmental needs and personalities.Navigating budget constraints is a major challenge for city managers.Unfunded mandates can complicate project planning and execution.Collaboration among departments is essential for successful project outcomes.Aspiring local government professionals should network and seek mentorship.There are ample opportunities for career growth in local government. Sponsored by Switchboard.Live

  4. Sep 23

    How One Clerk Modernized City Meetings (with April Goad) | Ep. 120

    Summary In this episode of Ground Floor Government, host Hugh Plappert speaks with April Goad, the clerk, recorder, and treasurer for Spring Hill, Tennessee. April shares how she began working for the city in 1987 after responding to a newspaper job advertisement. Although she initially intended to use the position to make connections with the nearby Saturn plant, she found purpose and fulfillment in local government and has remained in the role for nearly 40 years. Ready to explore your own local government career options? Download this free guide on how to transition into a successful career in local government: https://icma.org/documents/breaking-local-government-guidebook-career-transitions Takeaways Technology like Champion Data Systems can streamline meeting preparation and compliance.Long days and unexpected challenges are part of local government work.Community engagement and understanding public priorities are crucial for success.Effective communication skills are essential for working with diverse stakeholders.Continuous learning and adaptation are key to a successful public service career.Effective communication is crucial for success in local government.Prioritizing community needs guides budget and policy decisions.Long hours and diverse responsibilities characterize local government work.Engaging with the community through meetings and transparency builds trust. Sponsored by Switchboard.Live

  5. Sep 21

    Navigating a Career in Local Government (with Valerie Sanchez) | Ep. 119

    Summary In this episode of Ground Floor Government, host Hugh Plappert interviews Valerie Sanchez, Chief Deputy Clerk of the Board for Orange County, California. Valerie shares her unexpected journey into public service, the challenges and rewards of her role, and the importance of communication and listening in local government. She discusses the impact of budget constraints and unfunded mandates on public services and encourages listeners to consider a career in public service for its rewarding nature. Ready to explore your own local government career options? Download this free guide on how to transition into a successful career in local government: https://icma.org/documents/breaking-local-government-guidebook-career-transitions Takeaways Valerie's career in public service began unexpectedly through a temp agency.The role of the Chief Deputy Clerk involves ensuring transparency in local government.Unexpected challenges can arise in local government, especially during crises like COVID-19.Public service can have a direct positive impact on individuals' lives.Budget constraints significantly affect the ability to provide public services.Unfunded mandates create challenges for local governments trying to comply with state laws.Effective communication, especially listening, is crucial in local government roles.Valerie finds satisfaction in knowing her work helps others, even if unrecognized.A career in public service may not be financially rewarding but is fulfilling.Valerie encourages those interested in making a difference to consider local government careers. Sponsored by Switchboard.Live

  6. Sep 18

    From Temporary Job to Leadership (with Erin Hudson) | Ep. 118

    Summary In this episode of Ground Floor Government, host Hugh Plappert speaks with Erin Hudson, the Communications and Outreach Director in Morrisville, North Carolina. They discuss various pathways to starting a career in local government, including the unique opportunity of working through a temp agency. Erin shares his personal journey from a temporary position to a permanent role, highlighting the importance of adaptability and collaboration in local government. The conversation also covers impactful community projects, navigating challenges, and maximizing resources within budget constraints. Erin offers valuable advice for those considering a career in local government, emphasizing the rewarding nature of public service. Ready to explore your own local government career options? Download this free guide on how to transition into a successful career in local government: https://icma.org/documents/breaking-local-government-guidebook-career-transitions Takeaways Internships and volunteer work are common ways to start a career in local government.Working as a temp can lead to full-time opportunities in local government.Local government roles provide exposure to various departments and officials.Career growth in local government can be achieved through diverse experiences.Adaptability is crucial in local government as no two days are the same.Collaboration with teams is essential for success in local government roles.Community engagement is vital for effective strategic planning.Digital engagement can help reduce costs in local government communications.Local government offers unique career opportunities compared to the corporate world.Aspiring professionals should not hesitate to explore local government positions. Sponsored by Switchboard.Live

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Ground Floor Government is the podcast for the people who make local government work—behind the scenes. Hosted by David Plappert, founder of PhoneLive.io, this show gives city and county clerks, IT leads, communication pros, and public servants their time at the mic. ㅤ Each week, we dig into what really keeps cities and counties running—last-minute meeting prep, tech shifts, team leadership, and the quiet but essential work of transparency and public service. If you’ve ever hit publish on a public notice, stayed late to prep a meeting, or solved a problem no one even saw coming, this show is for you.

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