Ground Floor Government

PhoneLive.io
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Ground Floor Government is the podcast for the people who make local government work—behind the scenes. Hosted by David Plappert, founder of PhoneLive.io, this show gives city and county clerks, IT leads, communication pros, and public servants their time at the mic. ㅤ Each week, we dig into what really keeps cities and counties running—last-minute meeting prep, tech shifts, team leadership, and the quiet but essential work of transparency and public service. If you’ve ever hit publish on a public notice, stayed late to prep a meeting, or solved a problem no one even saw coming, this show is for you.

  1. 1d ago

    Crisis Communication in Local Government (with Ariana Briceno) | Ep. 98

    Summary In this episode, Ariana Briceno, Public Relations Coordinator for the Town of Davie, Florida, shares her journey into local government and the challenges and rewards of working in public relations. She discusses her transition from social media marketing to crisis communication during COVID-19, the importance of community engagement, and creative strategies for effective communication on a limited budget. Ariana emphasizes the significance of being genuine in communication and the collaborative nature of government work, as well as the importance of ADA compliance in digital communication. She encourages those in marketing and creative fields to consider a career in local government for the opportunity to make a meaningful impact in their communities. Ready to explore your own local government career options? Download this free guide on how to transition into a successful career in local government: https://icma.org/documents/breaking-local-government-guidebook-career-transitions Takeaways Ariana started her career in social media marketing before transitioning to public relations in local government.She began her role just before COVID-19, focusing on crisis communication.Ariana emphasizes the importance of community engagement and adapting communication strategies.Creativity is key in public relations, especially when working with a limited budget.She highlights the need for ADA compliance in digital communications.Ariana finds a strong sense of community in government work compared to the private sector.Continuous learning and professional development are supported by her city.She encourages others to consider a career in local government for its community impact.Ariana's passion lies in helping the community through effective communication.She believes that even small posts can make a significant difference in people's lives.

  2. 3d ago

    From Family Tradition to Public Service (with Mikki Huntsman) | Ep. 97

    Summary In this conversation, Mikki Huntsman, City Clerk of Reno, Nevada, shares her journey in local government, highlighting her family's legacy in public service. She discusses the transition from the private sector to public service, the challenges faced in local government, and the importance of collaboration and accessibility. Mikki emphasizes the significance of budgeting and resource management, the need for effective public relations, and her passion for serving the community and developing her team. She also addresses the variety of career opportunities within local government and encourages those considering a transition to explore the benefits of public service. Ready to explore your own local government career options? Download this free guide on how to transition into a successful career in local government: https://icma.org/documents/breaking-local-government-guidebook-career-transitions Takeaways Mikki Huntsman is a third-generation municipal government employee.Transitioning from private to public sector can be seamless with the right mindset.Local government often operates on a not-for-profit basis, focusing on service rather than profit.Collaboration is key in local government to maximize resources and services.Providing excellent customer service is a priority in local government roles.Budgeting in local government is a significant challenge, especially with limited resources.Public records requests are increasing, requiring effective management and prioritization.Accessibility in government documents is crucial for public engagement.A passion for serving the community drives public servants like Mikki.There are diverse career opportunities in local government beyond traditional roles.

  3. 6d ago

    The Vital Role of a Deputy Clerk (with Bryson Behm) | Ep. 96

    Summary In this conversation, Bryson Behm, the County Clerk of Cache County, Utah, shares his journey in local government, discussing the various career paths available, the role of a deputy clerk, and the challenges faced in navigating budgets and public service. He emphasizes the importance of communication, record-keeping, and the impact of local government on the community. Bryson also encourages young professionals to consider careers in local government for their potential for growth and community engagement. Ready to explore your own local government career options? Download this free guide on how to transition into a successful career in local government: https://icma.org/documents/breaking-local-government-guidebook-career-transitions Takeaways Career paths in local government can be diverse and rewarding.The role of a deputy clerk is crucial and public-facing.Navigating political changes can be challenging for public employees.Budgeting is a significant aspect of local government operations.Communication skills are essential for mediating between departments.Record keeping is vital for transparency and accountability.Local government offers opportunities for professional growth.Young professionals can make a significant impact in local government.Public service is often a thankless job but rewarding.Building trust in government is essential for community relations.

  4. Jul 22

    Leading Local Governments (with Leonardo Brown) | Ep. 95

    Summary In this episode, Hugh Plappert interviews Leonardo Brown, County Administrator of Richland County, South Carolina, discussing the various aspects of working in local government. They explore career opportunities, the challenges faced during the pandemic, the importance of financial management, and the need for collaboration across departments. Brown emphasizes the significance of community impact and the diverse roles available in local government, encouraging listeners to consider a career in this field. Ready to explore your own local government career options? Download this free guide on how to transition into a successful career in local government: https://icma.org/documents/breaking-local-government-guidebook-career-transitions Takeaways Local government offers diverse career opportunities.Navigating challenges requires strong leadership and collaboration.Financial decisions impact community well-being significantly.Community needs should guide compliance and project prioritization.Effective communication is key in managing multiple departments.Passion for public service drives impactful work.Many roles in local government are not political in nature.Local government focuses on improving community quality of life.Career growth is possible in various directions within local government.Preparation for a local government career involves a collaborative mindset.

  5. Jul 20

    The Dual Roles of a Town Manager and Clerk (with Austin Simko) | Ep. 94

    Summary In this conversation, Hugh Plappert speaks with Austin Simko, a deputy town manager and town clerk in Andover, Massachusetts. They discuss Austin's unconventional journey into local government, the dual roles he plays, the challenges and rewards of working in this field, and the importance of community engagement. Austin shares insights on budgeting, consensus building, and the impact of unfunded mandates on local governance. He emphasizes the variety of career opportunities in municipal government and encourages others to consider a career in this vital sector. Ready to explore your own local government career options? Download this free guide on how to transition into a successful career in local government: https://icma.org/documents/breaking-local-government-guidebook-career-transitions Takeaways Working in local government can be a winding career path.Volunteering can lead to unexpected career opportunities.Dual roles in local government provide a comprehensive view of operations.Local government is about being close to the community.Challenges in local government can arise unexpectedly.Long-term projects require patience and problem-solving skills.Budgeting is a critical aspect of local government operations.Consensus building is essential in a diffused power structure.Unfunded mandates can complicate local governance.Municipal government offers diverse career opportunities for various talents.

  6. Jul 17

    Making an Impact in Local Government (with Colleen Roberts) | Ep. 93

    Summary In this episode of Ground Floor Government, host Hugh Plappert interviews Colleen Roberts, the Public Information Officer and Brand Manager for New Bern, North Carolina. Colleen shares her journey into local government, the challenges she faces in public communication, and the innovative strategies she employs to engage the community. She discusses the importance of ADA accessibility in communications and offers advice for those considering a career in local government. The conversation highlights the impact of local government on communities and the diverse opportunities available within this field. Ready to explore your own local government career options? Download this free guide on how to transition into a successful career in local government: https://icma.org/documents/breaking-local-government-guidebook-career-transitions Takeaways Working in local government allows for community impact.Colleen transitioned from broadcast journalism to local government.Public communication involves unique challenges and surprises.Implementing new technology can enhance community engagement.ADA accessibility is essential in modern communications.Different departments have varied communication needs.Listening to the community is crucial for effective communication.Career opportunities in local government are diverse and accessible.Colleen emphasizes the importance of collaboration across departments.Passion for writing drives Colleen's work in local government.

  7. Jul 15

    From Fire Chief to City Manager (with Chuck Winn) | Ep. 92

    Summary In this episode of Ground Floor Government, host Hugh Plappert speaks with Chuck Winn, the City Manager of Bozeman, Montana. Chuck shares his journey from aspiring police officer to fire chief and eventually city manager, emphasizing the importance of community service and the unexpected paths that can lead to fulfilling careers in local government. The conversation explores the challenges of managing a growing city, the significance of partnerships, budgeting for community needs, and the vital role of internal services in local government operations. Chuck also highlights the importance of building relationships and encouraging new talent in the field. Ready to explore your own local government career options? Download this free guide on how to transition into a successful career in local government: https://icma.org/documents/breaking-local-government-guidebook-career-transitions Takeaways Always consider the impact of your career choices on your community.Service-oriented careers can lead to unexpected opportunities.Building a strong team is essential for overcoming challenges.Community engagement is crucial for effective local governance.Partnerships enhance problem-solving capabilities in local government.Budgeting reflects community priorities and needs.Digital accessibility is a growing challenge for rural areas.Internal services are the backbone of successful local government operations.Leadership in local government requires strong interpersonal skills.Local government careers can be rewarding and impactful.

  8. Jul 14

    The Journey of a City Administrator (with Jeff Fiegenschuh) | Ep. 91

    Summary In this episode of Ground Floor Government, host Hugh Plappert interviews Jeff Fiegenschuh, the City Administrator of Washington, Illinois. They discuss Jeff's journey into local government, the dynamics of working in smaller communities, and the challenges faced during unexpected events like COVID-19. Jeff shares insights on the importance of budgeting as a policy tool, the impact of community projects, and the significance of transparency and collaboration in local government. He also offers advice for those considering a career in public service, emphasizing the importance of relationship building and mentorship. Ready to explore your own local government career options? Download this free guide on how to transition into a successful career in local government: https://icma.org/documents/breaking-local-government-guidebook-career-transitions Takeaways Local government careers can impact communities positively.Service and community involvement are key motivators.Working in smaller communities allows for diverse responsibilities.COVID-19 presented unique challenges for local governments.Successful projects leave lasting impacts on communities.Budgeting is a strategic priority plan for local governments.Infrastructure planning is crucial for long-term community health.Transparency and communication are vital for community trust.Building relationships is essential for effective governance.Mentorship can guide new professionals in local government.

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About

Ground Floor Government is the podcast for the people who make local government work—behind the scenes. Hosted by David Plappert, founder of PhoneLive.io, this show gives city and county clerks, IT leads, communication pros, and public servants their time at the mic. ㅤ Each week, we dig into what really keeps cities and counties running—last-minute meeting prep, tech shifts, team leadership, and the quiet but essential work of transparency and public service. If you’ve ever hit publish on a public notice, stayed late to prep a meeting, or solved a problem no one even saw coming, this show is for you.

Information

  • Creator
    PhoneLive.io
  • Years Active
    2025 - 2026
  • Episodes
    99
  • Rating
    Clean
  • Copyright
    © Copyright 2026 PhoneLive.io
  • Show Website
    Ground Floor Government