From A to Franchisee: The Podcast for Smarter Franchise Buying

Franchise Business Review
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Franchise Business Review is the trusted, independent source for franchise research. Join FBR President and COO Michelle Rowan as she demystifies the franchise buying process. From funding to franchisee satisfaction, she covers everything you need to know about buying and running a successful franchise. Michelle’s not going it alone, either. With 20 years in market research, Franchise Business Review has insights from hundreds of thousands of franchise owners to uncover the highest-rated brands. 

  1. 4D AGO

    The Pros and Cons of Buying an Existing Franchise

    Send us a text Host: Michelle Rowan, President of Franchise Business Review Guest: Paige Robinson Dosch, VP Franchise Resales, Unleashed Brands The podcast episode features Michelle Rowan and Paige Robinson Dosch discussing the intricacies of buying and selling franchise businesses. Paige, the VP of Franchise Resales at Unleashed Brands, shares her expertise on the benefits and challenges of acquiring existing franchises versus starting new ones. The conversation highlights the importance of having a clear exit strategy from the beginning, understanding the operational and financial aspects of a franchise, and the value of being part of a supportive franchise network. They also discuss the role of franchisors in maintaining brand integrity and the various factors that influence the decision to buy or sell a franchise, such as lifestyle changes and market opportunities. Resources Podcast Episode: Consider an Exit Before Investing in a FranchisePodcast Episode: Understanding the Franchise Disclosure DocumentThe Five Most Important Questions to Ask Before You Buy A FranchiseThe Top 200 Franchises of 2026 based on franchisee satisfaction.Watch: Navigating Franchise Financing with Benetrends FinancialConnect with Us: Visit FranchiseBusinessReview.com Follow us on Instagram, @franchisebusinessreview Subscribe to our newsletter Check us out on YouTube, @FranchiseBusinessReview Connect with us on LinkedIn

    40 min

  2. JAN 5

    Announcing the Top 200 Franchise Brands of 2026

    Send us a text Host: Michelle Rowan, President of Franchise Business Review Guest: Allison Dudas, B2C Senior Marketing Manager at Franchise Business Review Episode Summary In this episode of "From A to Franchisee," Michelle Rowan, President of Franchise Business Review, unveils the much-anticipated "FBR's Top 200 Franchises of 2026." This exclusive list is unique in the franchising world as it is based entirely on the satisfaction of real franchise owners. The episode delves into the methodology behind the rankings, highlighting the importance of franchisee feedback and the rigorous criteria used to evaluate brands. With insights from Allison Dudas, FBR's B2C Marketing Manager, the discussion covers the diverse range of franchises that made the list, from legacy brands to emerging players. It emphasizes the significance of franchisee satisfaction and unit profitability as key indicators of success. The episode also explores the evolving landscape of franchising, with a focus on the growing trend of multi-unit ownership. Allison and Michelle also dispense advice on how to pick the right franchise investment for you.  Resources The Top 200 Franchises of 2026 (according to franchisee satisfaction surveys)Who Is Franchise Business Review? (our first podcast episode)Video: Five Steps to Owning a FranchiseHow Much Money Can You Make Owning a Franchise? (S1E14)Franchise Term GlossaryResearching Franchises? How to Use FBR's DataConnect with Us: Visit FranchiseBusinessReview.com Follow us on Instagram, @franchisebusinessreview Subscribe to our newsletter Check us out on YouTube, @FranchiseBusinessReview Connect with us on LinkedIn

    49 min

  3. 12/29/2025

    REPLAY: The Importance of Talking to Franchisees Before Investing

    Send us a text Host: Michelle Rowan of Franchise Business Review Guest: Madeleine Zook, CMO | Multi-Unit/Multi-Brand Franchisee Summary: In this episode, Michelle Rowan and Madeleine Zook delve into the crucial role of talking to franchisees before investing in a franchise investment. Madeleine emphasizes that speaking with current franchisees provides invaluable insights into the realities of running a franchise, beyond what franchisors can legally disclose. This dialogue helps potential franchisees understand the financial and time commitments involved, as well as the challenges and successes experienced by others. By learning from both high-performing and struggling franchisees, prospective buyers can make more informed decisions, ensuring they align their expectations with the realities of franchise ownership. The episode underscores that thorough due diligence, including these conversations, is essential for making a sound investment. Resources: 10 Questions to Ask a Franchisor if you're considering investing.How to Evaluate ROI before investing in a franchiseUnderstanding the FDD: Podcast Episode 9.What Makes A Good Franchisee?: Podcast Episode 8The Importance of Franchisee Satisfaction: Podcast Episode 7Who is FBR?: Podcast Episode 1What Do You Need to Start a Franchise? Your Due Diligence ChecklistConnect with Us: Visit FranchiseBusinessReview.com Follow us on Instagram, @franchisebusinessreview Subscribe to our newsletter Check us out on YouTube, @FranchiseBusinessReview Connect with us on LinkedIn

    48 min

  4. 12/22/2025

    REPLAY: Who Is Franchise Business Review

    Send us a text Host: Michelle Rowan, President and COO of Franchise Business Review Guest: Eric Stites, Founder and CEO of Franchise Business Review Episode Summary: The Journey of Starting Franchise Business Review Introduction: Twenty years ago, a light bulb moment sparked the creation of Franchise Business Review. Eric Stites, then working with franchise marketing, noticed a gap in the industry: potential franchisees struggled to get honest feedback from existing owners. This realization led to a bold decision that would change the landscape of franchise research. The Inception: Eric's journey began with a simple yet profound idea—survey franchisees to gather authentic insights about their experiences. This concept was born out of a need for transparency and trust in the franchise industry. With Dunkin Donuts as an early supporter, Eric took the leap, leaving his marketing job to establish Franchise Business Review. Building the Foundation: Starting a new venture is never easy, and Eric's journey was no exception. With the support of his wife and a clear vision, he navigated the challenges of entrepreneurship. The initial years were marked by dedication and a commitment to providing unbiased, data-driven insights to potential franchisees. Growth and Impact: Over the years, Franchise Business Review has grown into a trusted resource, working with over 1,300 brands and surveying countless franchisees. The company's mission remains steadfast: to help individuals make informed decisions about franchising by offering a comprehensive view of franchisee satisfaction. Conclusion: Eric's journey is a testament to the power of innovation and perseverance. Franchise Business Review continues to empower potential franchisees with the knowledge they need to succeed. As the franchise industry evolves, the company's commitment to transparency and excellence remains unwavering. Subscribe now to stay updated on the latest insights and trends in the franchise world. Resources: Who Is Franchise Business Review?What Does FBR Do?Franchise Term GlossaryMeet FBR's Leadership TeamTop 200 FranchisesHow Much Money Can You Make Owning A Franchise?Researching Franchises? How to Use FBR's DataConnect with Us: Visit FranchiseBusinessReview.com Follow us on Instagram, @franchisebusinessreview Subscribe to our newsletter Check us out on YouTube, @FranchiseBusinessReview Connect with us on LinkedIn

    25 min

  5. 12/15/2025

    Industry Spotlight: Senior Care Franchisee

    Send us a text In this episode of "From A to Franchisee," Michelle Rowan interviews Mitch Wallace, a franchisee with Caring Senior Services, to explore the journey of transforming an existing senior care business into a franchise. Mitch shares his personal story of entering the senior care industry, driven by the need to care for his own family members. Initially starting as an independent business, Mitch and his family recognized the need for more structure and support, leading them to transition into a franchise model. The discussion highlights the challenges and rewards of operating a senior care franchise, the importance of training and support, and the emotional aspects of caregiving. Mitch emphasizes the significance of grassroots recruiting and community involvement in building a successful business. The episode provides valuable insights for those considering a franchise in the senior care sector, underscoring the growing demand and opportunities in this field. *This episode is not sponsored by Caring Senior Service, but they are one of our clients. We chose to feature them because they survey their franchisees yearly and really care about their responses. You can check out more about them here.  Resources for this Episode Top Senior Care Franchises based on FBR dataWhy Entrepreneurs that Help People Choose Senior Care FranchisesFranchisee Profile: From Immigrants to Senior Care FranchiseesFranchisee Profile: Helping Others Every Day Fulfills this Senior Care Authority Owner's MissionWebinar: A Thriving Business With PurposeConnect with Us: Visit FranchiseBusinessReview.com Follow us on Instagram, @franchisebusinessreview Subscribe to our newsletter Check us out on YouTube, @FranchiseBusinessReview Connect with us on LinkedIn

    27 min

  6. 12/08/2025

    Industry Spotlight: Business Services Franchisee

    Send us a text In this podcast episode, Michelle Rowan interviews Mike Jones, a franchisee in the business services industry, specifically with Sandler, a well-known brand in training and sales development. The discussion delves into the unique aspects of owning a business services franchise, highlighting the transition from traditional business ownership to a franchise model. Mike shares his journey from owning a commercial truck tire center to managing a bank, and eventually purchasing a Sandler franchise in 2005. He emphasizes the importance of mindset, perseverance, and leveraging the support of other franchisees and coaches in the Sandler network. The conversation also covers the challenges of maintaining recurring revenue, building a team, and aligning personal and company goals. Mike's experience underscores the value of resilience and strategic decision-making in the business services franchise sector. Resources Top Franchises in the Business Services sectorBrothers in the Business Services IndustryIndustry Spotlight: Child Enrichment FranchiseesIndustry Spotlight: Mobile Food FranchiseesFranchise GlossaryConnect with Us: Visit FranchiseBusinessReview.com Follow us on Instagram, @franchisebusinessreview Subscribe to our newsletter Check us out on YouTube, @FranchiseBusinessReview Connect with us on LinkedIn

    27 min

  7. 12/01/2025

    Industry Spotlight: Mobile Food Franchisees

    Send us a text Host: Michelle Rowan, President & COO of Franchise Business Review Guests: Russ O'Rear, Franchisee of Travelin' Tom's Truck and Kona Ice since 2019, Tim Valiant, Franchisee of Travelin' Tom's and Kona Ice since 2012 Episode Summary of Industry Spotlight: Mobile Food Franchisees This podcast episode from "A to Franchisee" delves into the world of mobile food franchising, featuring insights from Kona Ice franchisees Russ O'Rear and Tim Valiant. They discuss transitioning from traditional careers to mobile food businesses, emphasizing the flexibility and lower costs associated with mobile franchises. The episode covers strategies for scaling operations, building community relationships, and managing seasonal staffing challenges. It also highlights the importance of passion and community involvement in achieving success as a mobile food franchisee. **This episode features franchisees from Kona Ice and Travelin' Tom's Coffee Truck. This is not sponsored content, but we can tell you that they survey their franchisees regularly and make the report available for download. Resources Top Food and Beverage FranchisesShould I Buy A Starbucks? 2025 Costs and ComparisonsWhy Taco Bell is Nacho Average FranchiseWhat's the Best Coffee Franchise to Buy?6 Top-Rated Dessert Franchises for Sugar LoversEmerging Franchise Trends for 2025Connect with Us: Visit FranchiseBusinessReview.com Follow us on Instagram, @franchisebusinessreview Subscribe to our newsletter Check us out on YouTube, @FranchiseBusinessReview Connect with us on LinkedIn

    37 min

  8. 11/24/2025

    Industry Spotlight: Child Enrichment Franchisees

    Send us a text In this podcast episode, Michelle Rowan hosts a discussion with Vik Sreedhar and Supriya, franchise owners of Amazing Athletes in San Jose. The conversation explores their journey into the child enrichment franchise sector, highlighting their transition from previous careers in pharmacy and tech sales to owning a business that aligns with their family lifestyle. They discuss the challenges and rewards of running a franchise, emphasizing the importance of community relationships, flexibility, and strategic growth. The couple shares insights on balancing business operations with personal commitments, the significance of hiring the right team, and the support they receive from their franchisor and fellow franchisees. The episode provides a comprehensive look at the realities of franchise ownership in the child enrichment industry, offering valuable advice for aspiring franchisees. Resources The Top Child Enrichment Franchises according to FBR's franchisee survey dataFranchisee Profiles - Read about franchisees from various industries to get a sense of how they started out and where they are now.Best Franchises for Moms and DadsHow You Can Become a Successful MompreneurFranchise Term GlossaryListen: How Much Money Can You Make Owning a Franchise?Listen: What Makes A Good Franchisee?Listen: The Pros and Cons of Franchise OwnershipConnect with Us: Visit FranchiseBusinessReview.com Follow us on Instagram, @franchisebusinessreview Subscribe to our newsletter Check us out on YouTube, @FranchiseBusinessReview Connect with us on LinkedIn

    33 min
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Franchise Business Review is the trusted, independent source for franchise research. Join FBR President and COO Michelle Rowan as she demystifies the franchise buying process. From funding to franchisee satisfaction, she covers everything you need to know about buying and running a successful franchise. Michelle’s not going it alone, either. With 20 years in market research, Franchise Business Review has insights from hundreds of thousands of franchise owners to uncover the highest-rated brands. 

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