From A to Franchisee: The Podcast for Smarter Franchise Buying

Franchise Business Review

Franchise Business Review is the trusted, independent source for franchise research. Join FBR President and COO Michelle Rowan as she demystifies the franchise buying process. From funding to franchisee satisfaction, she covers everything you need to know about buying and running a successful franchise. Michelle’s not going it alone, either. With 20 years in market research, Franchise Business Review has insights from hundreds of thousands of franchise owners to uncover the highest-rated brands. 

  1. Jun 29

    The $112 Billion Industry Nobody's Talking About

    Send us Fan Mail Most franchise opportunities promise stability — but few are as resilient and rewarding as the commercial cleaning sector. In this episode, Allison Dudas dives into the booming world of cleaning and maintenance, revealing how this essential industry is not only recession-resistant but also a hidden goldmine for entrepreneurs willing to manage people, build relationships, and implement proven systems. Learn why the janitorial sector is projected to hit $112 billion by 2026, and how COVID skyrocketed its stature from essential service to critical partner in business continuity. Guest Paul Masters from Anago shares his eye-opening journey from skeptical newcomer to thriving master franchisee, illustrating how recurring revenue and diverse industries—ranging from chocolate manufacturing to jet engine repairs—make cleaning a uniquely scalable and stable business. You'll uncover: The core differences between master franchisees and traditional franchise owners, and how they generate multiple streams of income with minimal overhead.Key operational strategies that keep franchisees engaged and successful, from proactive quality inspections to exceptional customer communication.The real factors behind income disparities in the sector, and what it takes to scale your franchise to six figures and beyond.Why managing relationships and systems—more than just labor—drives job satisfaction, retention, and growth.Who this model fits best—and who should probably steer clear. This episode is perfect for aspiring entrepreneurs, franchise veterans, or anyone seeking a recession-resistant business with high satisfaction and scalability. If you're ready to uncover a robust, often overlooked industry that offers both stability and significant earning potential, this conversation with Paul Masters will change how you see the cleaning sector—and your future in franchising.  Resources Download the Free Cleaning & Maintenance Sector ReportExplore other franchise industry reportsList: Top Recession-Resistant Franchise BrandsRead: Sub-franchising, Master Franchisees, and Multi-Unit Area Developers: What You Need to KnowConnect with Us: Visit FranchiseBusinessReview.com Follow us on Instagram, @franchisebusinessreview Subscribe to our newsletter Check us out on YouTube, @FranchiseBusinessReview Connect with us on LinkedIn

    35 min
  2. Jun 15

    What Is It Like to Be A Woman In Franchising?

    Send us Fan Mail Host: Allison Dudas, Senior Manager of B2C Marketing at FBR Guest: Jill Kesler, Franchisee of Fish Window Cleaning This episode delves into the 2026 Women In Franchising Trends Report. It features Allison Dudas as the host and Jill Kesler, a franchisee from Fish Window Cleaning, as the guest. They discuss the increasing role of women in franchising, highlighting that women now own about a third of all franchises. Jill shares her journey from a career in sales and marketing to owning a Fish Window Cleaning franchise, emphasizing the importance of work-life balance and strategic planning. The discussion also covers financial aspects, such as using SBA loans and personal financing, and offers advice for women considering franchising. The episode concludes with insights into the benefits of networking and understanding one's strengths in business. *Download the FREE 2026 Women in Franchising Report Resources Read: The Pros and Cons of Working with A Franchise BrokerRead: 5 Ways Franchising Offers Work Life BalanceRead: 9 Small Business Grants for Female EntrepreneursRead: Female Franchise Owners Rank the Top Franchises to Own in 2026List: Top Franchises for WomenSector Report: Women In Franchising 2026Listen: The Rise of Female Franchisees Connect with Us: Visit FranchiseBusinessReview.com Follow us on Instagram, @franchisebusinessreview Subscribe to our newsletter Check us out on YouTube, @FranchiseBusinessReview Connect with us on LinkedIn

    42 min
  3. Jun 8

    What's It Like to Own a Retail Franchise

    Send us Fan Mail Jason Sharp’s journey from corporate healthcare to owning a pool supply franchise in Alabama reveals the real secret to success: building a community-focused team and letting your leadership shine behind the scenes. Discover how Jason’s strategic approach and operational systems turned a stagnant business into a thriving enterprise, even amidst COVID chaos.In this episode, you’ll learn: How to identify and seize low-hanging fruit during a business acquisitionThe importance of having a strong, engaged local team that embodies your visionThe critical role of systems—POS, inventory, and franchise support—in scaling operations with easeThe power of owner-operator presence versus behind-the-scenes leadershipCreative strategies to manage seasonality and off-season revenue streams in a niche industryIf you’re contemplating franchising or buying an existing business, understanding the dynamics of community involvement, staff culture, and franchise support can make all the difference. Jason shares personal insights on navigating the seasonal swings of a pool business, hiring the right people, and maintaining customer loyalty—lessons applicable across any retail or service franchise.Why does most franchise success boil down to owner engagement and team culture? Because in retail, your business is only as strong as the relationships you build—both with your team and your customers. With proven systems and a dedicated support network, Jason’s story proves that with the right mindset, you don’t need to be in the water every day to run a profitable, scalable franchise.This episode is perfect for aspiring franchisees, small business owners, or anyone curious about how operational systems and community leadership fuel long-term success. Take this as your blueprint to avoid common pitfalls and unlock the true potential of retail franchise ownership. Connect with Us: Visit FranchiseBusinessReview.com Follow us on Instagram, @franchisebusinessreview Subscribe to our newsletter Check us out on YouTube, @FranchiseBusinessReview Connect with us on LinkedIn

    38 min
5
out of 5
7 Ratings

About

Franchise Business Review is the trusted, independent source for franchise research. Join FBR President and COO Michelle Rowan as she demystifies the franchise buying process. From funding to franchisee satisfaction, she covers everything you need to know about buying and running a successful franchise. Michelle’s not going it alone, either. With 20 years in market research, Franchise Business Review has insights from hundreds of thousands of franchise owners to uncover the highest-rated brands. 

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