The Marketing B-Sides

Tom Hootman

The Tracks Nobody Sees, But Every Marketer Should Hear. This podcast celebrates the hidden gems of marketing insight found across all professions—both within and beyond traditional marketing roles. Just as B-sides on a single contain brilliant tracks that are treasured by true fans, every profession contains marketing wisdom that isn't obvious at first glance but is incredibly valuable when discovered.

  1. Aug 4

    Track #26: Marc Bitanga – Beyond the Funnel: Why Business is Personal and Trust Beats Data

    Most marketers spend their entire careers in one lane. Marc Bitanga, founder at Persuasive and former Director of Growth at Hootsuite, has hit for the cycle. Having worked in-house during massive hypergrowth, ran his own agency, freelanced, and served as a fractional executive, Marc brings a rare, 360 degree perspective to what it actually takes to survive and grow in B2B marketing. Marc sits down with Tom to pull back the curtain on the side hustle. He shares what it was like managing a million dollars in ad spend on evenings and weekends while working fifty hours a week, and the stark reality check that comes when you swap a steady paycheck for what he calls the diamond crushing pressure of making payroll. They unpack why standard SaaS marketing playbooks fail miserably when applied to agency lead generation, including the hard lesson learned from sending fifty custom, painstaking audits that yielded exactly one reply. The conversation dives deep into the mechanics of professional services: why trust transfer beats cold outreach every time, how using close the file emails helps maintain pipeline sanity, and why taking on a bad fit client guarantees you will only get referred to more bad fit clients. Marc also breaks down his three non-negotiable red flags for vetting prospects, and explains why you do not need a massive social media presence or viral personal brand to build a wildly successful business.

  2. Jul 7

    Track #24: Heidi Henderson – How Mentorship and Critical Thinking Support Job Security in a Quickly Evolving AI Era

    It is easy to scroll through LinkedIn and convince yourself that every executive has it completely figured out. But according to Heidi Henderson, Chief Marketing Officer at Engineered Tax Services and host of the Slash Tax podcast, real professional stability does not come from pretending to know everything. Instead, Heidi joins Tom to explain how mentorship and critical thinking give you true security in a quickly evolving AI era, sharing her own non-traditional journey from a windowless accounting office to commanding the room as a creative marketing leader. Heidi pulls back the curtain on what it takes to build authentic trust in a highly competitive, heavily commoditized industry. We discuss why raising your hand to help, attaching yourself to seasoned experts, and showing up completely vulnerable is a career superpower. We also dive into the relentless nature of modern media, what Tom calls the infinite mail delivery route where there is no permanent finish line, and why True ROI is built on long term human relationships rather than automated quick fixes. We take a pragmatic look at the current state of AI platforms, with Heidi sharing how using multiple tools can act like an organizer on steroids for drafting video scripts, while simultaneously forcing our own critical thinking skills to be on steroids to catch and validate blatant errors like mismatched calendar dates. This episode is a call to action for leaders to keep their analytical filters sharp, embrace their wrinkles over robot facades, and focus entirely on the real human being behind the work.

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About

The Tracks Nobody Sees, But Every Marketer Should Hear. This podcast celebrates the hidden gems of marketing insight found across all professions—both within and beyond traditional marketing roles. Just as B-sides on a single contain brilliant tracks that are treasured by true fans, every profession contains marketing wisdom that isn't obvious at first glance but is incredibly valuable when discovered.