The Secret Sauce

The Secret Sauce

The Secret Sauce is for the people who actually get the work done. Hosted by Ian O’Callaghan, the founder of Olympus Talent and a global recruitment leader with over three decades of global recruitment expertise. This is where Global Payroll, HR, IT, Finance and business operators talk shop without the fluff. Real stories. Real strategies. From running complex multi-country payrolls to building resilient, high-performance teams, each episode gives you the tools and hard-won lessons to lead better, hire smarter, and deliver where it counts. thetalentmasterchief.substack.com

Episodes

  1. The Secret Sauce Podcast - Victoria O'Callaghan

    12/01/2025

    The Secret Sauce Podcast - Victoria O'Callaghan

    Keywords Deel, payroll, technology, financial awareness, culture, AI, visibility, recruitment, empowerment, transformation, personal insights, pre-sales, recruitment challenges, highlights of the year, payroll, implementation, client management, professional growth, payroll, empathy, resilience, personal transformation, lifestyle change, leadership, career advice, health, wellness, professional development Summary In this conversation, Victoria O’Callaghan shares her journey to Deel, highlighting a defining moment that solidified her desire to work there. She discusses the evolution of payroll, the importance of visibility and recognition, and the need for financial awareness in the industry. The conversation also touches on the role of technology, particularly AI, in enhancing payroll functions while emphasising the irreplaceable human element. Additionally, the significance of culture in hiring practices is explored, advocating for payroll to have its own standalone function within organisations. In this engaging conversation, Ian and Victoria O’Callaghan share personal insights about their lives, discuss the evolution of pre-sales in the payroll industry, and highlight the challenges faced in recruitment. They reflect on their professional growth and the emotional moments of the year, including family milestones and achievements. In this engaging conversation, Ian and Victoria O’Callaghan discuss various aspects of payroll, including favorite practices, essential skills, and the importance of empathy and resilience in the profession. They also delve into personal transformation, sharing their journey of significant weight loss and lifestyle changes, emphasizing the importance of seeking proper advice and making conscious choices for health and well-being. The episode concludes with a nomination for a standout figure in the payroll industry, highlighting the importance of leadership and community support. Takeaways Victoria’s defining moment at Deel was witnessing the instant access to payroll data. Reinvention in payroll is about continuous learning and adapting to new challenges. The impact of payroll is often invisible until something goes wrong. Financial awareness is becoming crucial in payroll, with real-time access to earnings. Payroll professionals should actively seek visibility and recognition in their roles. AI can enhance payroll processes but cannot replace the human touch. Hiring for culture is becoming a priority for organizations. Payroll should operate as a standalone function to ensure its importance is recognized. Empowerment in payroll means taking initiative and speaking up for improvements. The culture at Deel fosters a strong sense of community and shared values. Victoria is a prolific reader who prefers books over TV. Ian is a self-proclaimed massive geek with a love for Star Wars and Lego. Pre-sales is essential for supporting clients in payroll transitions. Change management is crucial in pre-sales to ensure smooth implementations. Unqualified recruiters can mislead job seekers with poor advice. Recruitment requires mastery and understanding of the industry. Ghost text in resumes is outdated and ineffective. Victoria’s move into pre-sales has been a rewarding challenge. Family achievements, like Shane’s graduation, are significant highlights. Personal growth and professional success are intertwined. Empathy is an underrated payroll skill. Resilience is essential for payroll professionals. Never apologize for having high standards. Bad data can lead to significant payroll issues. Adaptability is key to success in payroll. Personal transformation involves lifestyle changes, not just weight loss. Seek professional advice for health and wellness. High standards drive performance in payroll. Community support is vital in professional growth. Leadership in payroll requires clarity and courage. Titles The Journey to Deel: A Defining Moment Reinventing Payroll: Learning and Growth The Impact of Payroll: Visibility and Recognition Evolving Payroll: Financial Awareness and Access Making Payroll Visible: Empowering Voices The Role of Technology: AI and Human Interaction The Importance of Culture in Hiring Sound Bites “Why is everybody chasing Deel?” “That was a defining moment for me.” “Payroll is the quiet hero, isn’t it?” “It’s time to speak up.” “Every deeler sounds the same.” “You’re a prolific reader.” “You’re a massive geek.” “Ghost text doesn’t work.” “I really enjoy this.” “Seeing Shane graduate was emotional.” “I didn’t do a bad job.” “Bad data is a payroll ick.” “Adapt, honesty, and resilience.” “We used to order takeout all weekend.” “I wish I’d done it sooner.” Chapters 00:00 The Journey to Deel: A Defining Moment 03:00 Reinventing Payroll: Learning and Growth 05:58 The Impact of Payroll: Visibility and Recognition 08:58 Evolving Payroll: Financial Awareness and Access 11:52 Making Payroll Visible: Empowering Voices 14:53 The Role of Technology: AI and Human Interaction 18:01 The Importance of Culture in Hiring 20:48 The Future of Payroll: Standalone or Integrated? 35:19 Personal Insights and Surprises 38:50 The Evolution of Pre-Sales 43:00 Challenges in Recruitment 51:01 Highlights of the Year 57:27 Tech Troubles and Rapid Fire Questions 58:04 Favorite Payroll Insights 59:51 The Secret Sauce to Payroll Success 01:01:28 Nominating the Payroll Olympian 01:06:26 Personal Transformation Journey 01:12:43 Advice for Weight Management and Lifestyle Changes #OlympusTalent#TheSecretSaucePodcast#PayrollExperts#CultureFirstHiring#GlobalHR#ExecutiveSearch#FutureOfWork#HiringDoneRight#RecruitmentStrategy#PayrollLeadership#HRHiring#GlobalRecruitment#CultureAdd#PayrollRecruitment#Deel#DeelPayroll#Payroll#Technology#FinancialAwareness#Culture#AI#Visibility#Recruitment#Empowerment#Transformation#PersonalInsights#PreSales#RecruitmentChallenges#HighlightsOfTheYear#PayrollImplementation#ClientManagement#ProfessionalGrowth#Empathy#Resilience#PersonalTransformation#LifestyleChange#Leadership#CareerAdvice#Health#Wellness#ProfessionalDevelopment Get full access to The Secret Sauce Podcast at thetalentmasterchief.substack.com/subscribe

    1h 11m
  2. Changing Your Global Payroll Provider – What You Need to Know with Wendy Muirhead

    12/01/2025

    Changing Your Global Payroll Provider – What You Need to Know with Wendy Muirhead

    The Secret Sauce – Episode: Changing Your Global Payroll Provider – What You Need to Know with Wendy Muirhead Switching your global payroll provider isn’t just a system change — it’s a high-stakes transformation that can make or break your business. In this episode, Ian O’Callaghan — CEO of Olympus Talent with over three decades of global recruitment expertise in building elite Payroll and HR teams — sits down with Wendy Muirhead, Founder of ⁠WH People Limited⁠, to unpack the real challenges, opportunities, and risks that come with making the move. We cover: * Why Wendy founded ⁠WH People⁠ after decades in the payroll and workforce management space. * The red flags and hidden pitfalls companies face when evaluating new providers. * Why global transformations are far more complex — and riskier — than local changes. * The most common reasons payroll projects fail and how to avoid them. * What keeps Wendy passionate about payroll after all these years in the profession. This episode also features Wendy’s nomination for Payroll Olympian: ⁠Max van der Klis-Busink⁠ — a global payroll thought leader known for his expertise, advocacy, and relentless drive to elevate the profession. Why this episode matters: Changing your payroll provider affects compliance, culture, and continuity. Get it wrong, and you risk system downtime, payment errors, compliance fines, and talent loss. Get it right, and you gain efficiency, insight, and a platform that can support your growth for years. Whether you’re mid-evaluation, planning a future switch, or just want to hear from one of the industry’s most experienced voices, this episode delivers both insight and cautionary tales — so you can make your next move with clarity and confidence. If this episode resonates with you, don’t keep it to yourself — share it with someone in your network who’s considering a provider switch. Subscribe to The Secret Sauce for more high-impact conversations, like and share to help us reach more payroll and HR leaders, and drop a comment with your own experiences and lessons learned. Listen now for: Global Payroll | Provider Selection | Transformation Strategy | Compliance Risk | Project Success Factors | Payroll Leadership Hashtags: #OlympusTalent #PayrollExperts #GlobalPayroll #PayrollOrg #CultureFirstHiring #GlobalHR #ExecutiveSearch #FutureOfWork #HiringDoneRight #RecruitmentStrategy #PayrollLeadership #HRHiring #DeelPartner #TimeToHire #GlobalRecruitment #CultureAdd #PayrollRecruitment #CIPP #CIPD #REC #FinanceLeadership #ITLeadership #FinanceRecruitment #ITRecruitment #TransformationLeadership #HRLeadership #PayrollProfessionals #HRProfessionals #PayrollCommunity #PayrollLeaders Get full access to The Secret Sauce Podcast at thetalentmasterchief.substack.com/subscribe

    39 min
  3. The Secret Sauce Podcast - Munny

    11/21/2025

    The Secret Sauce Podcast - Munny

    Financial Wellbeing, Human Behaviour & Building a Money-Ready Workforcewith Andy Lang, Founder of Munny** In this powerful episode, Ian O’Callaghan sits down with Andy Lang, the founder of Munny, a fast-emerging force in workplace financial education.If you think financial wellbeing is just “teaching people how to budget,” this episode will rewire your understanding completely. Andy brings a rare combination of behavioural insight, financial expertise, and human-centred design to the conversation — and he’s on a mission to help organisations support their people in one of the most neglected areas of wellbeing: money. Together, we explore why financial education is no longer a “nice to have,” why employees struggle more than ever despite earning more than ever, and how employers can create cultures where it’s safe — and normal — to talk about money without shame. What We Cover in This Episode 🧠 Why financial education in the workplace matters — more than ever From rising living costs to increasing debt to cash-flow instability, Andy breaks down the hidden financial pressures affecting modern employees — and why companies must now treat financial wellbeing as a strategic business priority, not an HR perk. 🏛 What Munny actually is — and how it works Andy explains how Munny blends education, coaching, behavioural science, and practical tools to help organisations support their people.This is financial wellbeing delivered in a way that is real, human, and actually effective. 👥 The team behind Munny We explore the people who make Munny what it is — the educators, advisors, creators, and behavioural thinkers shaping a new standard for workplace financial support. 💸 The biggest challenges employees face with money From emotional spending to lack of confidence, from fragmented knowledge to fear of being judged, Andy unpacks the barriers employees battle every day — and how employers can help them get ahead rather than barely keep up. 🤖 Human vs AI: Which support actually works? A fascinating discussion on the role of technology, automation, and digital tools in financial education — and where human connection is still irreplaceable. 📚 Case studies & real examples Andy shares practical examples of how Munny’s programmes have changed behaviour, improved confidence, and transformed the way employees engage with money. 🌱 What “financial wellbeing” really means Not jargon. Not corporate fluff.A grounded explanation of financial wellbeing as the ability to make confident, informed decisions — and have a healthy relationship with money. 🤐 Why people struggle to talk about money at work A deep dive into taboo, shame, fear, upbringing, and cultural norms.Andy explains why money remains one of the last workplace taboos — and how we break it. ⚡ One small change that improves financial wellbeing today Andy gives one simple, immediately actionable recommendation any person can apply the moment they finish listening. 🔍 How Munny stands out in a crowded space What makes Munny fundamentally different from other financial wellbeing providers? Andy takes us behind the curtain. 🏢 For employers: where to start Clear, practical steps for organisations that want to support their people with money but don’t know where to begin. About Andy Lang & Munny Andy Lang is the founder of Munny, a human-first financial wellbeing company helping organisations transform how their people understand, manage, and feel about money. Munny combines education, coaching, behavioural psychology, and real-world strategies to help employees gain confidence, clarity, and control. Connect with Andy & Munny * https://www.linkedin.com/in/andylang/ * https://www.linkedin.com/company/munny-group/ Thanks for reading! Subscribe for free to receive new posts and support my work. Get full access to The Secret Sauce Podcast at thetalentmasterchief.substack.com/subscribe

    23 min
  4. 🎙 The Secret Sauce Podcast — Episode: Becky Dillon Title: Career Lessons, Leadership, and Thriving in Payroll

    11/05/2025

    🎙 The Secret Sauce Podcast — Episode: Becky Dillon Title: Career Lessons, Leadership, and Thriving in Payroll

    Every great payroll leader has a story — not just of systems and compliance, but of resilience, people, and the moments that define a career. In this episode, Ian O’Callaghan, CEO of Olympus Talent, sits down with Becky Dillon, a seasoned payroll professional and people leader whose journey through the industry is filled with hard-earned lessons and practical wisdom. Together, they explore what it really takes to build a long, impactful career in payroll — from the skills that stand the test of time to the management styles that turn teams into powerhouses. You’ll hear: * How motivation and mindset shape true leadership. * The timeless skills every payroll professional needs in 2025 and beyond. * The hardest challenges Becky has faced — and how she turned them into breakthroughs. * Why her proudest achievement still fuels her drive today. And in the Secret Sauce Rapid-Fire Round, Becky shares her three “ingredients” for success — lessons every professional can apply, whether you’re in payroll, HR, or any high-pressure role that keeps business moving. 🎧 Listen now to discover what thriving in payroll really looks like — because payroll isn’t just about running numbers. It’s about running the business. #TheSecretSaucePodcast #PayrollLeadership #CareerGrowth #FutureOfWork #OlympusTalent #PayrollProfessionals Get full access to The Secret Sauce Podcast at thetalentmasterchief.substack.com/subscribe

    33 min
  5. Payroll Isn't Admin, It's Infrastructure — with Kira Rubiano from Payrollminds

    10/20/2025

    Payroll Isn't Admin, It's Infrastructure — with Kira Rubiano from Payrollminds

    Hey team, Payroll.The single most universal transaction in business — the point where promise meets reality.Yet still, in too many boardrooms, payroll is treated like admin instead of architecture. That’s where today’s guest steps in. Kira Rubiano has become one of the strongest, most authentic voices redefining what payroll is — and what it can be. In this episode, we go beyond payslips and compliance to talk about: * 🧱 Payroll as infrastructure — why it’s the hidden backbone of every organisation. * 💡 Burnout and balance — what leaders need to fix before talent walks away. * 💪 MindBodyPayroll — how your health and leadership are more connected than you think. * 🤖 Tech vs Humanity — keeping empathy alive in an age of automation and AI. * ❤️ The Heartbeat of Business — what payroll professionals can do right now to thrive. This one isn’t fluff. It’s the truth from the trenches — straight from someone who’s lived it, led it, and rebuilt it from the inside out. 🎧 Listen now on Spotify or Apple Podcasts. And don’t miss:⚡ The Rapid Fire Round — where Kira reveals her own “Secret Sauce” ingredients.🏅 The Payroll Olympian Nomination — her pick for the unsung hero redefining the profession. 💬 Be Part of the Conversation We’re not here to interview influencers — we’re here to amplify operators.If you’ve got a story, a strategy, or a scar worth sharing from the payroll, HR, or IT frontline…👉 Hit reply or comment “PLAYMAKER” on LinkedIn to be featured on The Secret Sauce Podcast. This is where payroll earns its seat at the table — and the people behind it finally get the spotlight they deserve. 🔥 Listen. Reflect. Then go make it happen. — Ian O’CallaghanFounder & CEO, Olympus TalentHost of The Secret Sauce Podcast Get full access to The Secret Sauce Podcast at thetalentmasterchief.substack.com/subscribe

    32 min
  6. The Secret Sauce Podcast - Sarah Tancell, International HR Director on Neuroinclusivity: Designing of culture and for brains that work differently.

    10/07/2025

    The Secret Sauce Podcast - Sarah Tancell, International HR Director on Neuroinclusivity: Designing of culture and for brains that work differently.

    🎙️ The Secret Sauce with Sarah Tancell FCIPD “Neurodiversity, Leadership, and the Future of HR” Some conversations don’t just inform — they shift you.This was one of them. Sarah Tancell FCIPD isn’t just an International HR Director.She’s a force of nature — a neurodivergent leader who’s spent over two decades transforming people functions across tech, gaming, heritage, and luxury brands. We talked about:🔥 What true inclusion really looks like when it’s not just a slide deck.🔥 How neurodivergent leaders can rewire culture from the inside out.🔥 The cost of masking — and how organisations lose brilliance when they try to make people fit a template.🔥 Why HR needs to stop chasing policies and start building psychological safety at scale. Sarah’s story is radically honest and gives you a blueprint for success.She doesn’t just talk about diversity — she lives it. This is for every HR leader who’s ever felt unseen, and every CEO who’s serious about building teams where people can show up as their full selves. 🎓 Neuro-D eLearning CourseA foundational, practical course for all employees to build baseline neurodiversity awareness in your workplace. 💬 Neuroinclusive Communication Guide Tips and tools for creating communication that’s supportive, flexible, and inclusive. 📥 Access it here → If you have any questions about the course, the resources, or embedding neuro-inclusion into your people strategy, Sarah would love to help. Connect with Sarah on LinkedIn here: www.linkedin.com/in/sarahtancell 💬 Watch the full episode on Substack, Apple Podcast, YouTube or Spotify.🎧 The Secret Sauce Podcast Powered by Olympus Talent #TheSecretSauce #OlympusTalent #PayrollExperts #CultureFirstHiring #GlobalHR #FutureOfWork #Leadership #Neurodiversity #HRLeadership #Inclusion #ExecutiveSearch #HiringDoneRight #CultureAdd #HRTransformation #Podcast Get full access to The Secret Sauce Podcast at thetalentmasterchief.substack.com/subscribe

    22 min
  7. The Secret Sauce – Episode: Architecting a Global Payroll Career with Linda Obertin

    10/01/2025

    The Secret Sauce – Episode: Architecting a Global Payroll Career with Linda Obertin

    Linda Obertin knows. She’s led payroll operations for some of the biggest brands on the planet, navigated high-complexity compliance across multiple countries, and driven transformation that sticks. In this episode, Linda joins Ian O’Callaghan, founder of Olympus Talent, to break down what it really means to architect your career in Global Payroll — with intention, with skill, and with leadership that lasts. We cover: * What a global payroll career looks like in 2025 — and how it’s evolved from a decade ago. * The core technical and soft skills that separate good payroll professionals from great ones. * How to build resilience into global teams and avoid cultural mismatches that destroy retention. * The impact of AI on payroll talent — and the new roles, skills, and mindsets leaders need to embrace. * The best resources for building your career — certifications, mentorship, and pathways that didn’t exist 10 years ago. Plus, Linda shares rapid-fire insights — from the countries she enjoys working with most, to the lessons she wishes she’d learned earlier, to the habits that keep her grounded under pressure. This episode also features Linda’s nomination for Payroll Olympian: ⁠Nadia Camarena, CPP⁠ — a recognised leader making a significant impact in the global payroll community. Resources mentioned in this episode: * Become a Global Subscriber (Complimentary) to PayrollOrg → ⁠Payroll.org/Subscribe⁠ As a PayrollOrg Global Subscriber, you gain access to many of the resources Linda mentions, including Global Payroll eMagazine, the Global Forum (an online community of global payroll professionals), the Global Payroll Skills Matrix, and much more. * Master payroll data insights — from beginner to expert — with PayrollOrg’s Payroll Analytics Series → ⁠Payroll.org/DataSeries⁠ * Subscribe to the newly launched CPO Magazine — the dedicated magazine and forum for Chief Payroll Officers and Corporate Payroll Leaders → ⁠CPO.org⁠ If you’re serious about a career in payroll — whether you’re just starting out, leading a global function, or scaling teams internationally — this conversation is your roadmap. If this episode resonates with you, don’t keep it to yourself — share it with someone in your network who needs to hear it. Subscribe to The Secret Sauce for more high-impact conversations, like and share to help us reach more payroll and HR leaders, and drop a comment with your thoughts or your own payroll journey. Listen now for: Global Payroll | Leadership | AI in Payroll | Multi-Country Compliance | Career Strategy | Talent Retention #OlympusTalent #PayrollExperts #GlobalPayroll #PayrollOrg #CultureFirstHiring #GlobalHR #ExecutiveSearch #FutureOfWork #HiringDoneRight #RecruitmentStrategy #PayrollLeadership #HRHiring #DeelPartner #TimeToHire #GlobalRecruitment #CultureAdd #PayrollRecruitment #CIPP #CIPD #REC #FinanceLeadership #ITLeadership #FinanceRecruitment #ITRecruitment #TransformationLeadership #HRLeadership #PayrollProfessionals #HRProfessionals #PayrollCommunity #PayrollLeaders Get full access to The Secret Sauce Podcast at thetalentmasterchief.substack.com/subscribe

    24 min
  8. The Secret Sauce | Intro

    08/13/2025

    The Secret Sauce | Intro

    🎙️ The Secret Sauce The Secret Sauce isn’t for influencers. It’s for operators. The ones who make Payroll, HR, and IT transformation happen across borders, systems, and time zones. The professionals who deliver under pressure, keep global workforces compliant, and quietly make the complex look effortless. Hosted by Ian O’Callaghan — founder and CEO of Olympus Talent — this is a podcast built for the real experts, by someone who’s been in the trenches. With over three decades of global recruitment expertise, Ian has helped some of the biggest brands on the planet build elite, high-performing teams across Global Payroll, HR, Finance, and IT. He’s seen the inside of transformation projects that span continents, led searches for leadership roles that define corporate strategy, and partnered with organisations scaling at breakneck speed while maintaining operational excellence. Each episode goes under the hood of the professions that rarely get the spotlight — but without them, nothing works. We’re talking about the leaders, the problem-solvers, and the quiet powerhouses who don’t just keep the wheels turning… they rebuild the entire engine while it’s moving. We dive deep into: Global Payroll Operations — Multi-country compliance, vendor management, payroll technology stacks, and country-specific challenges. HR Leadership & Culture — Strategic HR, culture-first hiring, employee experience, and retention strategies that actually work. EOR (Employer of Record) — When, why, and how to use EOR models to scale fast while staying compliant. Technology Adoption — From payroll automation and AI in HR to integration across ERP, HRIS, and payroll systems. Transformation Strategy — Leading complex organisational change, building buy-in, and delivering measurable results across borders. Leadership — The mindset, skills, and decision-making frameworks that separate great leaders from average managers. The Human Stories — The career journeys, challenges, and pivotal moments that define the people behind the job titles. We’re here for unfiltered conversations that mix practical takeaways with war stories from the field. You’ll hear from Global Payroll Leaders, HR Directors, CIOs, CFOs, Transformation Executives, and IT Architects — people who have navigated high-stakes projects, scaled teams internationally, and delivered where failure simply wasn’t an option. Why listen?Because if you’re in this world — Payroll, HR, Finance, IT, or transformation leadership — you know the stakes. A missed deadline in payroll isn’t a minor inconvenience; it’s a compliance breach, a hit to employee trust, and a reputational risk. A failed HR transformation isn’t just wasted budget; it’s culture damage that takes years to repair. The Secret Sauce exists to give you the insights, strategies, and network to avoid those mistakes — and to excel in your role. Whether you’re: A Global Payroll Manager juggling multiple in-country vendors and technology integrations. An HR Leader trying to build a culture-first team across multiple time zones. A Finance or IT Executive overseeing transformation projects with compliance, security, and scalability at stake. Or an EOR Specialist navigating the complexity of hiring in new markets. You’ll find something here that speaks directly to your challenges. This is not theory. Every conversation is grounded in real-world delivery — from running 40-country payrolls to integrating AI into HR workflows, from leading a global ERP migration to managing the human side of transformation. If you want to sound smart on LinkedIn, this probably isn’t for you. If you want to be better at your job, to lead with clarity, to hire with precision, and to execute at a global level — welcome to The Secret Sauce. 📌 Listen now for: Global Payroll | HR Leadership | IT Transformation | Finance Strategy | EOR & PEO Insights | Culture-First Hiring | Compliance & Governance | AI in Payroll & HR | Neurodiversity |Organisational Change Management Get full access to The Secret Sauce Podcast at thetalentmasterchief.substack.com/subscribe

    1 min

About

The Secret Sauce is for the people who actually get the work done. Hosted by Ian O’Callaghan, the founder of Olympus Talent and a global recruitment leader with over three decades of global recruitment expertise. This is where Global Payroll, HR, IT, Finance and business operators talk shop without the fluff. Real stories. Real strategies. From running complex multi-country payrolls to building resilient, high-performance teams, each episode gives you the tools and hard-won lessons to lead better, hire smarter, and deliver where it counts. thetalentmasterchief.substack.com