Let's Work Inclusively with Dylan M. Rafaty

Dylan M. Rafaty

Let’s Work Inclusively is a podcast focused on advancing accessibility and inclusion across communities. Featuring voices from business, nonprofit, and government sectors, each episode explores real-world solutions and stories that help create spaces where everyone can belong and participate fully.

  1. Sep 25

    Putting the Human Back in HR: Leadership, Trust & Inclusion

    What happens when organizations stop focusing only on policies and processes and start focusing on the people behind them? Dylan M. Rafaty sits down with Dee Maddox of DMX Consulting for a conversation about people-first leadership, organizational change, employee engagement, and creating workplaces that are accessible and inclusive for all. Dee shares lessons from her career in human resources and organizational leadership, including her experience serving as the Human Capital Team Lead during the Space Shuttle retirement transition. She explains why communication is one of the most important tools leaders have during times of change—and how transparency can reduce confusion, resistance, and conflict while strengthening trust and credibility. The conversation also explores what Dee calls “putting the human back into human resources.” Instead of applying the same approach to every employee, she encourages leaders to understand individual strengths, communication styles, motivations, development goals, and needs. Dylan and Dee discuss the connection between empathy and accountability, why clear expectations matter, how delegation can become a professional development tool, and why strong systems and a people-first culture don’t have to compete with one another. They also examine the business case for disability inclusion and accessibility. Dee explains why businesses may be overlooking highly capable talent simply because accessibility hasn’t been intentionally built into their processes—and why creating an inclusive organization begins with inviting different perspectives to the table.

  2. Aug 27

    Beyond Accommodation: Building a Business Around the Individual w/ Dr. Shahriela Ganjoor

    What does it really mean to create an experience where everyone feels seen, respected, and included? On this episode of Let’s Work Inclusively, host Dylan M. Rafaty sits down with Dr. Shahriela Ganjoor, founder of Modern Bite Dentistry, Home of Veneer Lounge, to explore the intersection of entrepreneurship, patient experience, accessibility, and disability inclusion. Dr. Ganjoor shares how she went from dental hygienist to dentist and entrepreneur, and why she designed her practice around creating a more personalized experience for every patient. From private dental suites and sensory considerations to additional appointment time and individualized communication, she explains how understanding what a person actually needs can transform their experience. Dylan also shares his perspective as a deaf and hard-of-hearing patient, including why well-intentioned accommodations can sometimes create new barriers when organizations make assumptions instead of simply asking. The conversation goes beyond dentistry to explore how businesses can empower employees, build cultures centered on empathy, approach accessibility as an opportunity rather than an obligation, and give people the freedom to provide the kind of support each individual needs. Dr. Ganjoor also shares the philosophy that has influenced her entrepreneurial journey: “Today is yesterday’s tomorrow.” Her message is simple—when you see an opportunity to make something better, take action instead of waiting for someone else to do it. Ultimately, inclusion isn’t about treating everyone exactly the same. It’s about creating an environment where people feel loved, respected, and able to fully participate.

Ratings & Reviews

5
out of 5
3 Ratings

About

Let’s Work Inclusively is a podcast focused on advancing accessibility and inclusion across communities. Featuring voices from business, nonprofit, and government sectors, each episode explores real-world solutions and stories that help create spaces where everyone can belong and participate fully.