In this episode, we’re joined by Arun Trivedi, Vice President and Business Leader at Tech Mahindra, and host of the popular AI Show. With over two decades of experience across consulting, technology services, and platform businesses, Arun shares a grounded, operator’s view on why most transformations fail—and what actually works in the age of AI. We dive into: ⬛ Why 80% of AI and digital transformations fail—and why this has less to do with AI and more to do with problem definition ⬛ How rising costs, shrinking capital, and foundational models are reshaping the future of SaaS ⬛ Why many enterprises are choosing to build internally instead of buying, and what that means for traditional software companies ⬛ The difference between “using AI” and solving real business problems with AI ⬛ How leaders get lost in execution details—and the discipline required to keep teams anchored to outcomes ⬛ A practical framework for breaking transformation down across people, process, technology, data, and adoption ⬛ What separates transformations that reach production and ROI from those that stall at pilots and demos ⬛ Why testing, feedback loops, and change management matter just as much as models and tools Arun’s perspective is shaped by leadership roles at PwC, Cognizant, Genpact, Wipro, and now Tech Mahindra, where he works closely with CXOs and boards on large-scale AI-driven change. Beyond the enterprise, he hosts AI Show, a global platform featuring leaders, researchers, founders, and policymakers discussing how AI is reshaping industries in real time. This conversation is less about hype—and more about clarity, discipline, and execution in an era where technology is moving faster than organizations can adapt. — About the Host Dr. Manish Arora is the co-founder of LearnDesk and Insaito, where he leads marketing and sales. He has helped scale LearnDesk into a global platform serving over 25,000 businesses worldwide. He is currently building Automatan, an AI-powered platform for intelligent workflow automation. With 80+ patents and deep industry experience, Dr. Arora brings thoughtful, human-centered conversations to leaders across disciplines. — The Inference Show The Inference Show explores leadership, learning, technology, and human performance through conversations with builders, thinkers, and practitioners shaping the future. Stay connected and explore more episodes, guests, and insights: 🔗 Automatan: https://www.linkedin.com/company/automatan-ai 🔗 Insaito: https://in.linkedin.com/company/insaito-inc 🔗 Dr. Manish Arora: https://www.linkedin.com/in/manish7901 🔗 Vivek Puri: https://www.linkedin.com/in/vivpuri 🔗 LearnDesk: https://www.learndesk.us/ 🔗 Insaito: https://www.insaito.com/ Want to be a guest? Email us at vivek@insaito.com