Lifestyle Unplugged Podcast with Monica and Lauren

Lifestyle Unplugged w/Monica and Lauren

Connecting the people who connect communities." Our mission is to provide our listeners (lifestyle directors, community leaders and developers) with support and inspiration while celebrating the people who make communities truly come alive.

  1. JAN 5

    S:1, E:17 - Insights from our conversation with Kevin Kelley, AIA

    Monica Hollins and Lauren Brown kick off 2026 by recapping key takeaways from their two-part conversation with architect and author Kevin Ervin Kelley. They explore how lifestyle and resident experience professionals can design events like a movie—creating intentional “scenes” from the first impression to the closing moment—so residents feel welcomed, connected, and clear on purpose. They share practical ideas to build “social proof” and belonging, including using real resident photos from past events, Polaroid memory walls, personalized outreach to new residents, and on-site touches that spark conversation (wristbands by neighborhood, name tags, simple swag). They emphasize planning for the full experience: parking and arrival flow, volunteers to prevent an “empty room” feeling, sensory details (cleanliness, visuals, smells, staging), and creating safe spaces where people naturally connect. The episode also dives into Kevin’s concepts like “magic moments” (the instant you see real connection happening), the “bonfire effect” (designing spaces that help people gather naturally), and the value of observing how residents use spaces to refine what works. Monica and Lauren close with a challenge for lifestyle directors to share their own “magic moments,” reminding listeners that resident experience work creates lasting memories—and meaningful ripple effects across communities.

    59 min

Ratings & Reviews

5
out of 5
6 Ratings

About

Connecting the people who connect communities." Our mission is to provide our listeners (lifestyle directors, community leaders and developers) with support and inspiration while celebrating the people who make communities truly come alive.