Bitter Waitress

Yasemin Kamci
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Welcome to the wild world of the service industry!  Where the ice machine is always broken, the walk-in fridge is therapy, and someone will ask for their fifth refill of Diet Pepsi. Join your host, a battle-tested server with years of unforgettable shifts, for weekly 15-minute episodes featuring the wildest, weirdest, and most wonderful tales from restaurant life. From guests who were supposed to meet each other but waited at opposite ends of the restaurant… to the table that tried to tip with a “rare” two-dollar bill… every episode proves that you can’t make this stuff up. But here’s the twist: We keep it funny—not mean.  When someone sends back their mashed potatoes for looking “too fluffy,” you don’t have to be rude. The story tells itself. Whether you're a restaurant veteran, a retail survivor, a diner who wonders what really happens behind those kitchen doors, or just someone who loves a good story, pull up a chair. New episodes drop weekly. No substitutions, please. Perfect for: Restaurant workers, food-service survivors, anyone who’s ever wondered why their server is laughing in the kitchen, and people who know customer service is basically extreme sports with aprons. Warning: May cause uncontrollable laughter, sudden respect for service workers, and the urge to tip your server extra.

Episodes

  1. 59M AGO

    Episode 6: TMI - When Customers Overshare

    In this episode, we're talking about oversharing — specifically the kind that happens in restaurants, at counters, and in places where someone is legally required to be polite to you. From customers announcing their urgent bathroom needs, to casually dropping life-altering information like divorces, affairs, and medical details mid-order, this episode explores why some people treat service workers like unwilling therapists… or confession booths. We break down why this behavior is wildly inappropriate, why it happens so often, and how being trapped behind a smile and a name tag turns workers into emotional dumping grounds. It's awkward, it's invasive, and somehow it's always said right before you ask, "Would you like fries with that?" In this episode: The psychology behind why customers overshare with service workersIs this behavior acceptable? (Spoiler: I don't think so)The question for other servers and bartenders: do you think this is okay?Why oversharing goes both ways — servers shouldn't do it eitherIf you've ever been forced to respond to way too much information with "Oh… okay 😊," this one will feel painfully familiar. Perfect for current and former service workers, anyone who's been trapped in an awkward customer conversation, or people who want to understand what really happens behind the counter. Don't forget to tip your favorite waitress!  Click on the link to help out the podcast:  https://buymeacoffee.com/bitterwaitress

    12 min

  2. 1H AGO

    Episode 5: "Do You Know Who I Am?" - When Customers Think Their Job Title Matters

    In this episode, I'm talking about a customer who tried to flex their job title and "important position" to get what they wanted — a limited-edition Bearista cup from Starbucks. We're diving into the weird phenomenon of customers who genuinely believe their résumé should override store policies, inventory limits, and basic reality. From casual name-dropping to thinly veiled threats to full-blown "Do you know who I am?" moments, this episode breaks down why some people think their authority at work magically transfers to coffee shops and the people working there. It's a story about entitlement, misplaced power dynamics, and the absurd comedy of watching someone completely unravel because a novelty cup doesn't care about their LinkedIn profile. In this episode: The psychology behind "Do you know who I am?" customersWhy job titles don't mean anything in retail and food serviceHow entitlement shows up in the strangest waysThe art of staying professional when someone's pulling rank over a coffee cupIf you've ever had a customer try to intimidate you with their credentials, you're going to relate hard to this one. Perfect for current and former service workers, anyone who's dealt with entitled customers, or people who need a reminder that everyone deserves basic respect — regardless of job title. Don't forget to tip your favorite waitress!  Click on the link to help out the podcast:  https://buymeacoffee.com/bitterwaitress

    10 min

  3. 5H AGO

    Episode 4: "Did You Want Alcohol in That?" - Why Servers Are Smarter Than You Think

    In this episode, I'm telling the story of the time a customer called me stupid for asking a perfectly reasonable question: "Did you want alcohol in that?" But here's the thing... servers aren't stupid! We're college students working on degrees. We're people with incredible social intelligence who can read a room, juggle ten tables, diffuse tense situations, and remember your aunt's gluten allergy all at once. The skills that make someone a great server:  quick thinking, emotional intelligence, conflict resolution, multitasking under pressure, which would make them successful in any career that requires serious people skills. So why do some customers assume we're idiots? We're breaking down the ridiculous stereotype that service work equals low intelligence, why clarifying questions are actually professional (not dumb), and how the best servers possess skills that translate to sales, management, healthcare, customer service, and beyond. In this episode: The intelligence and skill it actually takes to be a good serverWhy so many servers are working through college or building other careersHow emotional intelligence and people skills are undervalued in the service industryThe condescension servers face — and why it's completely undeserved!If you've ever been underestimated because of your job title, this one's for you. Perfect for current and former servers, college students working in restaurants, or anyone who's tired of service workers being treated like they're less-than. Don't forget to tip your favorite waitress :) It would really help out the podcast, please click on the link: https://buymeacoffee.com/bitterwaitress

    11 min

  4. 5H AGO

    Episode 3: Restaurant Flair - Why Servers Have Mixed Feelings About Uniform Accessories

    Ever been told your work uniform needs more "personality"? In this episode, we're talking about flair — those buttons, pins, accessories, and decorative add-ons that restaurants sometimes require as part of the dress code. I'm sharing my personal experience navigating flair requirements at work, why it creates such strong reactions among servers, and how something meant to be fun can sometimes feel like added pressure during already stressful shifts. What starts as a way to express personality or create atmosphere can become just another expectation to manage. If this sounds exactly like that scene from Office Space, you're absolutely right. We're breaking down why Jennifer Aniston's iconic flair moment perfectly captured the restaurant experience twenty years ago — and why it still resonates with service workers today. In this episode: The complicated relationship servers have with uniform flairHow "optional" accessories become unspoken requirementsBalancing personal expression with workplace expectationsThe Office Space flair scene: why it became a cultural touchstone for service workersJoin me for an honest conversation about flair, the reality of restaurant dress codes, and the fine line between fun self-expression and mandatory performance. Don't forget to tip your favorite waitress!  Click on the link to help out the podcast:  https://buymeacoffee.com/bitterwaitress  Perfect for anyone who's worked in restaurants, dealt with workplace dress codes, or wondered what servers really think about their uniforms.

    10 min

  5. 12/02/2025

    Episode 2: More Please...

    "Oh, can I also get..." – The four words that haunt every server's dreams. This episode dives into the customers who treat their server like a personal marathon runner, revealing each request one at a time like they're unwrapping the world's worst advent calendar. Ranch dressing. Extra napkins. Actually, make that two ranches. Oh, and ketchup. Did I mention I need a straw? And honey mustard? It's the story of the table who made me do more trips than I could count for napkins and drinks and more drinks... oh my!  I seriously considered just bringing them the entire kitchen on a cart. My superpower has become spotting a "one more thing" table before they even order...  why bother saying "anything else?" ;)

    22 min

  6. 12/02/2025

    Episode 1: I Can't Turn It Off!

    Once you've worked in restaurants, you're cursed with server vision forever. That relaxing bakery date with my husband? Yeah, that became me mentally reorganizing their display case, tracking every customer interaction, and catching the exact moment their cashier's soul left their body during the morning rush. In this debut episode, I explore the blessing and curse of restaurant worker hyperawareness – why we notice every table, hear every order mistake, and can spot bad tippers from across the room. From silently overhearing every conversation to knowing exactly which customer is about to complain before they even open their mouth, we literally can't turn it off. Welcome to Bitter Waitress, where we see everything, judge silently, and tip appropriately :)

    19 min

  7. SEASON 1, EPISODE 1 TRAILER

    Trailer: Your Table Is Ready!

    Step into the chaotic, hilarious world of the service industry!  Where the customers surprise you, the kitchen is louder than your inner voice, and every shift feels like a psychological experiment with no consent form. In this short trailer, your host (a seasoned server with the emotional scars to prove it) introduces Bitter Waitress, a comedy storytelling podcast full of unbelievable dining room disasters, awkward encounters, and the bizarre moments that only happen when you’re working for tips. If you've ever served tables, worked customer service, or simply wondered what really goes on behind those swinging kitchen doors, this podcast is your new home. The episodes are short, funny, and 100% true to life. If you’ve ever thought, “Did that customer really just say that?”... the answer is yes… and there’s more where that came from. Welcome to the world of Bitter Waitress. New episodes dropping soon! Bring your sense of humor and tip generously :)

    1 min

Trailer

About

Welcome to the wild world of the service industry!  Where the ice machine is always broken, the walk-in fridge is therapy, and someone will ask for their fifth refill of Diet Pepsi. Join your host, a battle-tested server with years of unforgettable shifts, for weekly 15-minute episodes featuring the wildest, weirdest, and most wonderful tales from restaurant life. From guests who were supposed to meet each other but waited at opposite ends of the restaurant… to the table that tried to tip with a “rare” two-dollar bill… every episode proves that you can’t make this stuff up. But here’s the twist: We keep it funny—not mean.  When someone sends back their mashed potatoes for looking “too fluffy,” you don’t have to be rude. The story tells itself. Whether you're a restaurant veteran, a retail survivor, a diner who wonders what really happens behind those kitchen doors, or just someone who loves a good story, pull up a chair. New episodes drop weekly. No substitutions, please. Perfect for: Restaurant workers, food-service survivors, anyone who’s ever wondered why their server is laughing in the kitchen, and people who know customer service is basically extreme sports with aprons. Warning: May cause uncontrollable laughter, sudden respect for service workers, and the urge to tip your server extra.

Information

  • Creator
    Yasemin Kamci
  • Years Active
    2025 - 2026
  • Episodes
    7
  • Rating
    Explicit
  • Copyright
    © 2026 Bitter Waitress
  • Show Website
    Bitter Waitress

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