Money Made Human Podcast

1st Class Credit Union

The Money Made Human podcast celebrates, at its heart, the work of credit unions and their vital role in enriching our lives and communities. Brought to you by 1st Class Credit Union, each episode features insightful discussions with industry leaders and influential voices from society, revealing the meaningful impact that can be made through economic collaboration. Mostly, it’s a collection of compassionate conversations about navigating life and the individual journeys we take. The host, Gayle Lloyd

  1. 6D AGO

    Dr Stuart Patrick CBE - Chief Executive, Glasgow Chamber of Commerce (#14)

    In episode 14 of the Money Made Human podcast, we shine a spotlight on Glasgow, home of 1st Class Credit Union, with Dr Stuart Patrick CBE, Chief Executive of Glasgow Chamber of Commerce. Founded over 240 years ago, Glasgow Chamber of Commerce is one of the oldest chambers in the world and continues to play a vital role in shaping the city’s economic future. In this episode, host Gayle Lloyd speaks with Dr Patrick about the Chamber’s history, its purpose today, and how it continues to evolve to support businesses across the region. The conversation explores Glasgow’s growing financial services landscape, the importance of local universities and colleges in developing a strong talent pipeline, and the role of collaboration in building a thriving city. Dr Patrick also reflects on the values that have shaped his career, from studying at the University of Glasgow and the University of Strathclyde, to qualifying as a Chartered Accountant at EY, and eventually leading the Chamber. Key topics in this episode include: The history of Glasgow Chamber of Commerce and its role todayHow Glasgow has overcome major challenges, from the 2008 financial crash to COVID-19What members can expect from joining the ChamberThe ways credit unions and the Chamber can support each other and their communitiesDr Patrick’s career journey and the values that guide his leadershipWhat lies ahead for Glasgow over the next few yearsJoin us for an insightful conversation about Glasgow’s past, present, and future, and the partnerships driving the city’scontinued success.

    49 min
  2. JAN 30

    Katie Murray - Group Chief Financial Officer, NatWest Group (#13)

    Episode 13 of the Money Made Human podcast features Katie Murray, Group Chief Financial Officer of NatWest Group. Katie is a Chartered Accountant with over 30 years' experience in financial services and accounting. She was appointed Group CFO of NatWest Group in January 2019, following senior roles within the Group as Director of Finance and Deputy CFO. In this episode, host Gayle Lloyd speaks with Katie about her decades-long career, from her upbringing in Glasgow to her studies in Accountancy at what is now Glasgow Caledonian University. They also explore how banks and credit unions can coexist and complement each other in serving their communities. Key topics in this episode include: Katie’s early life in Glasgow and the influence of her parents’ accounting backgroundHer professional journey through Alexander Sloan, KPMG, Old Mutual, and into senior leadership at NatWest GroupWhat her day-to-day role as Group CFO involves, and her biggest career learningsKatie’s commitment to supporting gender equality and increasing diversity in business leadershipHer work on tackling climate change and supporting the UK's transition to net zeroThe importance of money confidence, financial literacy, and empowering young people through NatWest Group's new youth education programme, ThriveJoin us for an inspiring conversation about career development, financial leadership, and equipping the next generation to take control of their money and their future.

    41 min
  3. JAN 16

    Nicola Reed - Director of Client Services, Cruse Scotland (#12)

    In Episode 12 of the Money Made Human podcast, we welcome Nicola Reed, Director of Client Services at Cruse Scotland, the nation’s expert in bereavement counselling, listening services, information, advice, and training. For over 60 years, the charity has supported bereaved adults, children, and young people across Scotland. Together with a 200-strong team of compassionate, committed and caring volunteers, Cruse Scotland offers hope when the future feels uncertain. In this episode, host Gayle Adnyana speaks with Nicola about the realities of grief and bereavement, why loss can be so difficult to navigate, and what meaningful support looks like for individuals and families at different stages of grief. The conversation also explores the often overlooked financial impact of death and the importance of compassionate, informed support during life’s most challenging moments. Nicola also shares her own journey to Cruse Scotland, including her 20-year career as a Chartered Accountant, the values shaped by her upbringing, and how those experiences continue to influence her work today. Key topics in this episode include: What Cruse Scotland does and who they supportWhy grief and bereavement are so complex and personalWhat support from Cruse Scotland looks like in practiceThe role and motivation of Cruse Scotland’s volunteersThe charity’s mission to create a more compassionate ScotlandThe financial impact of death and why it mattersJoin us for a thoughtful and compassionate conversation about grief, humanity, and the importance of support when it’s needed most. If you or someone you know is struggling with grief, support is available, and you don’t have to face it alone. To find out more about support in your region, visit: Scotland: https://www.crusescotland.org.ukEngland: https://www.cruse.org.ukWales: https://heiw.nhs.wales/workforce/workforce-wellbeing/bereavement/Northern Ireland: https://bereaved.hscni.net/

    1h 2m
  4. 12/19/2025

    Reverend Malcolm Anderson - Minister of Religion, Blantyre Congregational Church (#11)

    Episode 11 of the Money Made Human podcast features Reverend Malcolm Anderson, Minister of Religion at Blantyre Congregational Church and Chair of the Hamilton District Foodbank and the Hamilton Churches Drop-In Centre. In this episode, host Gayle Adnyana speaks with Malcolm about his journey into ministry and community leadership, and the motivations behind establishing the Hamilton District Foodbank and the Hamilton Churches Drop-In Centre. Drawing on years of grassroots experience, Malcolm shares powerful insights into the role of community spirit in addressing some of society’s most pressing challenges. The conversation also explores wider social issues, including the Scottish Government’s objective to eradicate child poverty, the impact of other initiatives such as Fans Supporting Foodbanks, and how trusted community spaces like football clubs and credit unions can act as vital points of support for people facing hardship. Key topics in this episode include: The origins and impact of the Hamilton District Foodbank and the Hamilton Churches Drop-In CentreCommunity spirit and the role it plays in tackling poverty and inequalityWhat individuals and organisations can do to support their local foodbanksThe role of drop-in centres and the challenges faced during COVID-19How credit unions can support communities by providing safer access to moneyMalcolm’s hopes for the future of the foodbank and community support servicesJoin us for a thoughtful and grounded conversation about compassion, community action, and the practical ways we can all help support people in need. For more information on the Hamilton District Foodbank and the Hamilton Churches Drop-In Centre: Hamilton District Foodbank: https://hamiltondistrict.foodbank.org.uk/Hamilton Churches Drop-In Centre: https://www.facebook.com/hamiltondropincentre/To find a Trussell Trust foodbank in your local area, visit: https://www.trussell.org.uk/emergency-food/find-a-foodbank

    54 min
  5. 12/05/2025

    Scottish Women's Aid (#10)

    On the 10th episode of the Money Made Human podcast, host Gayle Adnyana is joined by Dr Jenn Glinski, Economic Abuse Specialist and National Policy Lead for Economic Abuse at Scottish Women’s Aid, and Judy Ferguson, National Trainer at Scottish Women’s Aid. Established in 1976, Scottish Women’s Aid is the leading organisation in Scotland working to prevent domestic abuse and improve responses and support for survivors across the country. Jenn and Judy discuss the evolving landscape of domestic abuse, including the impact of social media and digital platforms, and the importance of recognising financial abuse within the broader context of economic abuse. They share practical insights on how individuals, organisations, and financial institutions can support survivors, and the role of education and specialist training in creating safer communities. Key topics in this episode include: The origins and mission of Scottish Women’s AidThe UN Women's 16 Days of Activism campaign and tackling digital violenceUnderstanding financial and economic abuseHow credit unions and financial institutions can support victimsThe importance of education and specialist trainingJenn and Judy’s personal journeys, values, and passion for this workJoin us for a thoughtful conversation about preventing abuse, supporting survivors, and the role financial institutions can play in creating safer communities. If you or someone you know needs help or support, you can find information on services and how to reach out through the Women’s Aid website in your region: Scotland: https://womensaid.scot/England: https://www.womensaid.org.uk/Wales: https://www.welshwomensaid.org.uk/Northern Ireland: https://www.womensaidni.orgHelplines: 24 Hour Scottish Domestic Abuse and Forced Marriage Helpline for anyone in Scotland: 0800 027 123424 Hour National Domestic Abuse Helpline for Women: 0808 2000 247Men’s Advice Line: 0808 8010 327LGBT+ Domestic Abuse Helpline: 0800 999 5428

    1h 9m
  6. 11/21/2025

    Fraser Wishart - Chief Executive, PFA Scotland (#9)

    Episode 9 of the Money Made Human podcast takes us into the world of professional football with guest Fraser Wishart, Chief Executive of PFA Scotland, the independent trade union for professional footballers across the country. The union has become a strong and respected voice for players in Scotland, working to protect their rights, improve welfare support and promote better standards across the game. Before moving into leadership, Fraser enjoyed a successful playing career, starting in the '80s. He began with Motherwell and St Mirren before moving to Rangers, where he was part of the squad that won domestic honours. He later played for Hearts and Clydebank, earning recognition for his consistency and professionalism throughout his time in the game. His experience as a player gave him first-hand understanding of the challenges professionals face both on and off the pitch. That insight now supports his work at PFA Scotland and FIFPRO, where Fraser sits on the Division Europe and Global Board. He has been instrumental in building partnerships that provide players with mental health support, education, and career development opportunities. Through his leadership, PFA Scotland continues to strengthen its influence and ensure that the voices of players remain at the heart of decisions that affect the game in Scotland. In this episode, Fraser and host Gayle Adnyana explore: Fraser’s journey into professional footballHow his parents’ trade union background shaped his path into PFA ScotlandWhat PFA Scotland does day-to-day to support players’ rights and welfareThe growing importance of player wellbeing and how finances, social media and modern pressures influence itThe need for money awareness in football and helping players prepare for life after the gameHow attitudes toward mental health in football have changed since Fraser’s playing daysJoin us for a thoughtful and candid look at the realities behind the game and the support structures players rely on throughout their careers.

    1h 10m
  7. 11/12/2025

    Caroline Darnbrook - Chief Client Officer, StepChange (#8)

    The latest episode of the Money Made Human podcast features Caroline Darnbrook, Chief Client Officer at StepChange, the UK’s leading debt advice charity. StepChange provides free, impartial advice and support to help people manage money worries, deal with debt, and build long-term financial resilience. Caroline leads the charity’s marketing strategy, external affairs, communications, policy, campaigning, and digital teams, as well as developing products and services to meet changing client needs. She shares insights into StepChange's mission, the stigma around debt, and how we can work together to remove barriers to seeking help. The conversation also explores the common ground between StepChange and credit unions, the importance of saving and financial inclusion, and the support available for those affected by illegal money lending. Caroline reflects on the values that drive her work and her hopes for the future of StepChange and its impact across the UK. Key topics in this episode include:  • The history and mission of StepChange  • Tackling the stigma surrounding debt  • How StepChange supports individuals on their journey to financial stability  • The role of credit unions in promoting savings and financial resilience  • Connections with the Illegal Money Lending Units across the UK  • Caroline’s personal values, motivations, and hopes for the future Join us for an open and compassionate discussion about debt, financial wellbeing, and the power of support networks to change lives. For more information and free, confidential support for anyone struggling with debt, visit the StepChange website, which provides guidance, tools, and access to professional debt advisers: https://www.stepchange.org

    40 min
  8. 10/29/2025

    Sharon Collard - Professor of Personal Finance & Research Director, University of Bristol (#7)

    In this episode of the Money Made Human podcast, host Gayle Adnyana is joined by Professor Sharon Collard, Research Director of the Personal Finance Research Centre at the University of Bristol. Established in 1998, the Centre focuses on personal and household finances with financial inclusion at its heart. Credit unions have long played a central role in its research, often collaborating with organisations like the Swoboda Research Centre and other mutuals. Professor Collard discusses the links between health, financial wellbeing, and the effects of gambling harm. She shares her perspective on how credit unions can support members in a changing economic landscape and the importance of engaging young people in the sector’s growth. Along the way, she reflects on her own journey in personal finance research and the values that guide her work. Key topics in this episode include: The origins and mission of the Personal Finance Research CentreResearch on financial inclusion and the role of credit unionsThe government’s manifesto on doubling the credit union industry and engaging young peopleFindings on the financial impact of gambling and how to support affected individuals Advice on how credit unions can prepare for economic change and support membersProfessor Collard’s own journey, values, and inspirationsJoin us for a thoughtful conversation about financial inclusion, the role of credit unions, and the research shaping the future of personal finance. For more information and free, confidential support for problem gambling in your region, visit the NHS website, which lists various charities and support services available: https://www.nhs.uk/live-well/addiction-support/gambling-addiction/

    50 min

About

The Money Made Human podcast celebrates, at its heart, the work of credit unions and their vital role in enriching our lives and communities. Brought to you by 1st Class Credit Union, each episode features insightful discussions with industry leaders and influential voices from society, revealing the meaningful impact that can be made through economic collaboration. Mostly, it’s a collection of compassionate conversations about navigating life and the individual journeys we take. The host, Gayle Lloyd