Fix My Business

B. Scott Todd

Business problems feel overwhelming because you're trying to fix everything at once. Fix My Business cuts through the noise by answering one real question per episode—giving you clarity, a clear diagnosis, and one action you can take this week. Hosted by author and entrepreneur Scott Todd, this show isn't about theory or motivation. It's about solving the actual problems that keep business owners stuck: revenue up but profit down, marketing that doesn't work, chaos that won't stop, and the constant feeling that you're one step behind. Scott left a Fortune 300 VP role to build multiple seven-figure companies. His book, Fix This Next for Real Estate Investors (releasing January 2026), introduced the Investor Priority Pyramid (IPP)—a framework for knowing exactly what to fix next when everything feels urgent. Now, he's bringing that same diagnostic approach to business owners across every industry. What makes this show different: Every episode starts with a real question from a real business owner. Scott diagnoses the actual problem (not the surface symptom), explains why it's happening, and gives you one clear move to make progress this week. No 10-step plans. No vague advice. Just: here's what's wrong, here's why, here's what to do. You'll learn how to: -Identify the real problem hiding underneath the chaos -Use frameworks like the Investor Priority Pyramid (IPP), the Survival Trap, and the Scaling Trap to understand where you're stuck -Fix margin erosion, cash flow issues, and operational breakdowns -Build systems that let your business run without running you -Move from grinding for revenue to printing profit Scott's background spans over three decades in corporate leadership (Fortune 300 executive in IT, operations, and finance) and entrepreneurship (Landmodo, Passion IT Group, and other ventures). He thinks like an operator, not a guru. His frameworks—IPP, the Freedom Number Formula, ACRE, and the DREAMS Framework—translate complex strategy into simple, repeatable actions. This show is for: -Business owners working harder but taking home less -Entrepreneurs stuck in the Survival Trap (revenue grows, chaos grows faster) -Operators who want clarity on what to fix first when everything feels broken -Anyone tired of motivational advice who wants tactical, diagnostic problem-solving Each episode includes: -The Question: A real problem from a real business owner -The Diagnosis: What's actually wrong (the thing you can't see on your own) -The Action: One move you can make this week to fix it If you're ready to stop guessing and start fixing, this is your show. Scott Todd is an entrepreneur, real estate investor, and author of Fix This Next for Real Estate Investors (January 2026). He's the creator of the Investor Priority Pyramid™ and the Freedom Number™ framework. Through his companies, writing, and this podcast, he helps business owners escape overwhelm and build businesses that operate without consuming their lives. Learn more at ScottTodd.net.

  1. Sep 1

    9 Ways I'm Using AI Agents Across My Businesses

    Scott and his team are using AI agents across multiple businesses. Here are the nine use cases: 1. Data Analysis: AI agents pull data from multiple sources, calculate metrics, identify trends. Most small businesses don't have data analysts. Now they can. 2. Revenue/Financial Analyst: Daily revenue calculations, transaction reconciliation, refund trend analysis, investment return evaluation. Paired with a human who reviews daily. 3. Business Operations Assistant: Reduces operational load. Example: finishing a studio recording kicks off file downloads, editor notifications, and workflow—all triggered by telling the agent "this is done." 4. Billing Investigations: AI reviews billing records and catches human errors. Found thousands of dollars in improper billing. Revenue recovery. 5. Automation Builder: Builds internal tools and scripts. Example: studio background auto-switches based on what Scott is recording. 6. Automation Supervisor: Daily 6 PM review of all automations. If something broke and didn't self-correct, the supervisor investigates, fixes it, and reruns it. Prompt: "You work for a self-improving organization. When something fails, it is your job to fix it." 7. Research/Due Diligence: Market research, property due diligence, historical records. "You'd be amazed at how much due diligence can be done by AI." 8. Customer Support (Tier 1): Drafts responses within defined rules. 90% confidence threshold—below that, escalate to a human. Never sends without review. 9. Customer Analysis: Before any call or email, the agent examines the full customer picture—email history, billing, meeting notes, last human touchpoint. Enables deeper conversations. The $80K story: An employee left. Management said: "Give us $20K for AI tools and we can augment her work." It's happening. The principle: Every use case pairs AI with a human. "It's never the AI running rampant. It's a true partnership." Got a business question? Ask Scott here: scotttodd.net/ask

  2. Aug 25

    I've Tested 4 AI Platforms in 8 Months. Here's What I Learned.

    2026 is the year of AI agents. Scott started with OpenClaw in January. Moved to Hermes months later. Then Buzz. Now Grokbot. Four platforms in eight months. The problem: Every new framework creates friction. If you're building business processes around one agent and a new one appears tomorrow, you feel like you have to start over. The book: Scott's upcoming book, Think First, Then Automate, is about exactly this. Slow down. Think about the thinking. Document before you automate. The solution: Documentation portability. Scott keeps all company systems, processes, and decision history in markdown files in Dropbox. When a new agent framework appears, he gives it access to the folder. It's not starting from zero. The Lewis story: Scott's first boss, Lewis, drilled documentation into his head. "Mr. Todd, where's the documentation?" Scott hated it then. He understands now—documentation is what makes everything portable. The Grokbot caveat: Grokbot is easy to start with, but it's more contained within its own environment. Other frameworks let you bring your own models and your own files. The feeling: "Over the weekend I was feeling overwhelmed. Which one do I choose?" You're not being left behind if you're experimenting. But if your head is in the sand, you might have a problem. The principle: Build processes first that are automatable. Document them. Store them portably. Then when the next framework comes, you're ready. Got a business question? Ask Scott here: scotttodd.net/ask

  3. Aug 11

    We Analyzed 10,000 Ads—Here's What We Found

    How do you write your ads? Not physically—mentally. Do you have a framework? The research: In 2023, Scott's Land Moto team analyzed over 10,000 ads to answer one question: What makes an ad clickable and convertible? You have to win twice. First, they click. Then, they convert. Two separate wins. The finding: The highest performing ads consistently answered key questions already in the reader's mind. The DREAMS Framework — a six-point diagnostic: D — Destination Vision: Paint what life looks like after they buy. They have to see themselves getting what they want. R — Reasons to Act: Connect features to benefits. "Two and a half acres" → "You can spread out without being on top of your neighbor." E — Eliminate Objections: Quiet the logical brain. "I can't afford this" → "We can make it affordable." "I don't have credit" → "We don't worry about that." A — Accessibility Signals: Make the offer understandable. Clear price. Simple terms. Get them from "no" to "maybe." M — Motivational Trigger: Give them a reason to stop scrolling. But don't create fake urgency. Make the next step small—capture an email, not a credit card. S — Scannable: No walls of text. Make it easy to consume. The Instagram story: Scott clicked an ad, landed on a $27 Thrivecart page with a $67 upsell. He wasn't ready to buy. He left. She has no way to contact him without spending more on marketing. The Main Street store analogy: You walk in, browse, walk out. "Thanks, have a good day." They never captured that you were there. The key: DREAMS isn't a rigid template. It's a diagnostic checklist. The more elements you include, the stronger the copy. Learn more: scotttodd.net/dreams Got a business question? Ask Scott here: scotttodd.net/ask

  4. Aug 6

    We Had a Hot Mess in Our Business—Here's How We Fixed It

    How many things in your business are broken—little things you see every day but haven't fixed? Frictions: Scott captures every broken or inefficient process he sees. He calls them frictions. They go on the automation loop worksheet. Then he prioritizes by closeness to revenue and team efficiency, and fixes one or two at a time. The hot mess: In Scott's loan servicing business, the collections process was tracked in a spreadsheet. It worked—but it wasn't scalable and wasn't something to be proud of. It became the next priority. The process: Opened the spreadsheet, brought Claude in, explained the process end to end Asked Claude for a product requirements document (PRD) Read the PRD over two days, pushed back, refined it Applied the SCALE framework SCALE applied: S (Scope): Collections process only. Not the whole internal tool. C (Clarify the Flow): Whiteboard. Drew the future state. A (Automate the Trigger): Notify humans when new cases arrive. Don't automate judgment—humans decide before anything fires. L (Leverage the Data): Know when it's working AND when it's broken. "Automated processes die silently." E (Elevate the Experience): Make sure people can always get back to a human. The build: Fed the refined PRD to Claude Code. Built an internal tool replacing the spreadsheet—better tracking, security, visibility into who changed what and when. The principle: Think first before you build anything. Don't jump to "how do I automate this?" Think through the entire process first. Got a business question? Ask Scott here: scotttodd.net/ask

  5. Aug 4

    Are You Building for You or Your Customer?

    How much of your time is spent obsessing over your customers' problems? Or how much is spent on the stuff you want to build? **The conference room story:** A business owner spent 45 minutes showing Scott everything he'd built. Impressive. Then Scott asked: "What does your customer need next?" Pause. "I don't know." **The problem:** We build things that meet our goals. But the thing that makes a business operate is the customer opening their wallet. **Scott's quick fix:** When things feel stuck, ask: "How can I serve my customer better?" It flips the focus outward. **The Doc story:** Scott was selling rural land. A buyer named Doc asked, "How close is the nearest Walmart?" Scott assumed close was good. Doc said: "Please tell me it's more than 20 minutes away." He was an Afghanistan veteran. The city was too loud. He wanted to take his son somewhere quiet—to be one with nature. He bought the property on the spot. 30 months later, Doc called. "I'm ready to be back in the city. The property served its purpose." He gave it back. **The lesson:** If Scott had assumed remoteness was bad, he would have carried that wrong inference into every future sales call. By staying open and asking why, he discovered that what he thought was a weakness was actually the feature. **The principle:** We cannot serve everybody. Find the people who want the solution you can offer. Obsess over their problems, not your goals. **The result:** The guy in the conference room went back, talked to customers, found out what they needed next, and built that. His business took off. Got a business question? Ask Scott here: [scotttodd.net/ask](https://www.scotttodd.net/ask)

  6. Jul 30

    The One Thing Successful Businesses Do That You're Probably Not Doing

    Successful businesses run experiments. Constantly. Harvard Business School professor Stefan Thomke found that companies like Amazon, Google, and Booking.com run thousands of experiments per year. They don't guess—they test. And they grow faster because of it. Scott's not Amazon. But yesterday, his team ran an experiment—and he's sharing it. The problem: Churn. One of Scott's SaaS businesses tracks churn monthly. The report shows the number, but not the why. Churn applies to everyone: Training companies, land investors, service businesses. Anytime you have to go get new customers, you have churn. The excuse: Someone on the team quoted Alex Hormozi—"small businesses go out of business." Scott's response: "You can't do that." The experiment: Scott gave AI access to the data. The insight: customers with reviews cancel 58% less. One package didn't allow reviews—and had the highest churn. They turned on reviews for that package yesterday. The hypothesis: Churn will drop. They're measuring over 30, 60, 90 days. Scott will report back. The Slack example: Slack found that the more colleagues you added early, the more likely you were to become a paying customer. That's why they push "bring your team." The lesson: What can you do early to help your customer succeed? When your customer succeeds, you succeed. The challenge: What experiment could you run this week? Change one thing. Measure before and after. True or false—did it work? Got a business question? Ask Scott here: scotttodd.net/ask

Ratings & Reviews

5
out of 5
9 Ratings

About

Business problems feel overwhelming because you're trying to fix everything at once. Fix My Business cuts through the noise by answering one real question per episode—giving you clarity, a clear diagnosis, and one action you can take this week. Hosted by author and entrepreneur Scott Todd, this show isn't about theory or motivation. It's about solving the actual problems that keep business owners stuck: revenue up but profit down, marketing that doesn't work, chaos that won't stop, and the constant feeling that you're one step behind. Scott left a Fortune 300 VP role to build multiple seven-figure companies. His book, Fix This Next for Real Estate Investors (releasing January 2026), introduced the Investor Priority Pyramid (IPP)—a framework for knowing exactly what to fix next when everything feels urgent. Now, he's bringing that same diagnostic approach to business owners across every industry. What makes this show different: Every episode starts with a real question from a real business owner. Scott diagnoses the actual problem (not the surface symptom), explains why it's happening, and gives you one clear move to make progress this week. No 10-step plans. No vague advice. Just: here's what's wrong, here's why, here's what to do. You'll learn how to: -Identify the real problem hiding underneath the chaos -Use frameworks like the Investor Priority Pyramid (IPP), the Survival Trap, and the Scaling Trap to understand where you're stuck -Fix margin erosion, cash flow issues, and operational breakdowns -Build systems that let your business run without running you -Move from grinding for revenue to printing profit Scott's background spans over three decades in corporate leadership (Fortune 300 executive in IT, operations, and finance) and entrepreneurship (Landmodo, Passion IT Group, and other ventures). He thinks like an operator, not a guru. His frameworks—IPP, the Freedom Number Formula, ACRE, and the DREAMS Framework—translate complex strategy into simple, repeatable actions. This show is for: -Business owners working harder but taking home less -Entrepreneurs stuck in the Survival Trap (revenue grows, chaos grows faster) -Operators who want clarity on what to fix first when everything feels broken -Anyone tired of motivational advice who wants tactical, diagnostic problem-solving Each episode includes: -The Question: A real problem from a real business owner -The Diagnosis: What's actually wrong (the thing you can't see on your own) -The Action: One move you can make this week to fix it If you're ready to stop guessing and start fixing, this is your show. Scott Todd is an entrepreneur, real estate investor, and author of Fix This Next for Real Estate Investors (January 2026). He's the creator of the Investor Priority Pyramid™ and the Freedom Number™ framework. Through his companies, writing, and this podcast, he helps business owners escape overwhelm and build businesses that operate without consuming their lives. Learn more at ScottTodd.net.

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