TheOutlier Podcast

TheOutlier Podcast

A podcast aimed at honoring The Outliers.

  1. 2d ago

    Stablecoins, Agentic AI & Modern Banking Efficiency | Rick Geloff, CIO, Bank of North Dakota

    In this live episode of The Outlier Podcast, recorded on-site at Money20/20, host Anurag Mukherjee connects with Rick Geloff, Chief Information Officer (CIO) of the Bank of North Dakota—the nation's only state-owned financial institution.Rick shares the unique institutional blueprint of the Bank of North Dakota, detailing how his career trajectory across credit analysis, commercial lending, special assets, financial reporting, and executive management (serving as CFO, COO, and CIO) informs his pragmatic approach to modern banking technology. Together, they break down why real digital transformation requires streamlining underlying operational processes before deploying capital-intensive artificial intelligence models.Rick outlines the Bank of North Dakota's top three strategic mandates: implementing Agentic AI, building proprietary stablecoin networks, and accelerating operational efficiency to lower overall enterprise risk. They explore the mechanics of Roughrider Coin—BND's interbank settlement stablecoin designed to remove reliance on traditional cashier's checks, slow ACH wires, and manual multi-institution loan participation payoffs. Looking ahead over the next 12 months, Rick details his strategy for using smart contract loan tokenization to solve continuous interbank reconciliation friction for community banks and credit unions.⏱️ Timestamps:00:00 – Live from Money20/20: Welcome to The Outlier Podcast00:45 – Rick Geloff’s Career Journey: From Credit Officer to CFO, COO & CIO01:25 – Operational Blueprint of the Nation's Only State-Owned Bank01:45 – Top 3 Priorities: Agentic AI, Stablecoins & Operational Risk Mitigation02:15 – Process Management First: Mapping Workflows Before Automating02:50 – Managing AI Token Costs: Choosing Robotic Process Automation (RPA) Over GenAI03:30 – Wholesale Stablecoins: Focusing on Back-Office Efficiency over Merchant Terminals04:10 – The Roughrider Coin Architecture: Streamlining Interbank Settlement & Loan Payoffs04:50 – 12-Month Vision: Tokenized Loans & Smart Contract Automated Reconciliation05:25 – Strategic Advice for Future Banking CIOs & Technology Executives05:45 – Episode Wrap-Up & Closing Remarks📌 Essential Key Takeaways & Deep Dives:Operational Foundations Over Hype:Deploying Generative AI without optimizing core business workflows leads to escalating token costs without measurable P&L gains. Rick Geloff emphasizes leveraging UI-driven Robotic Process Automation (RPA) platforms like UiPath for standard administrative tasks, reserving advanced AI models for true agentic decisioning.Roughrider Coin Interbank Settlement Network:While consumer stablecoin discussions center on retail point-of-sale adoption, the Bank of North Dakota leverages ledger technology to optimize back-office institutional operations. Roughrider Coin enables direct, low-latency interbank liquidity movement between regional banks and credit unions.Solving Participation Loan Reconciliation:Tracking multi-bank participation loan payoffs manually requires extensive labor to balance penny-level discrepancies across legacy core platforms. Tokenizing loan agreements onto smart contracts automates participation distribution schedules and real-time reconciliation.Leadership Philosophy in Financial Tech:Technology leaders must actively test emerging tools, pitch unconventional ideas, and view project setbacks as necessary iteration cycles toward long-term operational resilience.🌐 Metadata & Episode Info:Show: The Outlier PodcastHost: Anurag MukherjeeGuest: Rick Geloff, Chief Innovation Officer (CIO), Bank of North DakotaProduction & Direction: Pranil Dilip BhosaleLocation: Recorded Live at Money20/20#BankOfNorthDakota, #RickGeloff, #RickGeloffCIO, #RickGeloffBND, #AnuragMukherjee, #TheOutlierPodcast, #Money2020, #AgenticAIinBanking, #Stablecoin, #InterbankSettlement, #RoughriderCoin, #LoanTokenization, =#BankOperationalEfficiency, #BankingTechnology,

  2. 4d ago

    Bridging Banking & Startup Culture | Nobutake Suzuki, President & CEO, MUFG Innovation Partners

    Welcome to a brand-new episode of The Outlier Podcast In this deep-dive interview, host Anurag Mukherjee sits down with Nobutake Suzuki, President & CEO of MUFG Innovation Partners, live from Money 2020. With nearly two and a half decades of experience bridging traditional banking and venture capital, Suzuki shares his rich journey—from starting as a junior banker at Sanwa Bank in 1991 to leading one of the world's premier Corporate Venture Capital (CVC) funds under Mitsubishi UFJ Financial Group (MUFG). In this conversation, Suzuki reveals what top-tier CVCs look for in startup founders beyond financial KPIs, how MUFG drives real strategic synergies with global fintechs, and how artificial intelligence is transforming enterprise banking, internal workflows, and risk management. He also shares his contrarian take on surviving multi-decade market cycles, economic downturns, and potential tech bubbles. • 00:00 - Introduction & Welcome to Money 2020 • 00:45 - Suzuki Suzuki’s 24+ Year Journey: Sanwa Bank to VC Pioneer • 02:15 - Founding MUFG Innovation Partners: 66+ Investments & 50+ Synergies • 03:40 - What CVCs Look For: Financial Return vs. Strategic Return • 04:30 - MUFG’s Global Footprint: North America, Asia & Shriram Finance in India • 05:25 - Helping Fintechs Scale: Case Study with Israel’s Liquidity Capital • 06:45 - Overcoming Cultural & Regulatory Friction Between Banks and Startups • 07:50 - AI Adoption in Banking: Automating Operations vs. Aging Demographics • 08:45 - Surviving Market Cycles: The #1 Belief Most Investors Disagree With Strategic Return Matters Most in CVC: Beyond revenue numbers, corporate VCs look for mutually complementary tech stacks, distribution channels, and global market access. Global Expansion via Bank Networks: Startups can leverage bank networks (spanning 50+ countries) to enter new geographical markets smoothly. Cultural Alignment & Governance: Enterprise readiness—especially around information security, compliance, and governance—is the key to closing bank-startup partnerships. AI for Operational Efficiency: Financial institutions are actively prioritizing AI to solve labor shortages, streamline internal processes, and upgrade underwriting capabilities. Suzuki Suzuki is the President & CEO of MUFG Innovation Partners (MUIP), the corporate venture capital arm of Mitsubishi UFJ Financial Group (MUFG), one of the world's largest financial groups. Suzuki began his career in banking before spending 16 years at Global Brain Corporation. In 2019, he launched MUIP, where he leads growth investments and strategic partnerships between high-growth technology startups and MUFG’s worldwide operations. Fintech Venture Capital, Corporate Venture Capital, CVC Strategy, MUFG Innovation Partners, Suzuki Suzuki MUFG, Outlier Podcast, Women of Banking Podcast, Enterprise AI in Banking, Startup Synergies, Bank Startup Partnerships, Money 2020 Highlights, Liquidity Capital Case Study, Shriram Finance MUFG, Venture Debt Finance, Market Cycle Survival, VC Founder Advice, Financial Technology Trends 2026. 🔔 Subsc 📌 KEY TOPICS COVERED IN THIS EPISODE💡 KEY TAKEAWAYS FOR STARTUPS & FINTECH FOUNDERS🎙️ ABOUT OUR GUEST🔍 TRENDING KEYWORDS & TOPICS

  3. Oct 27

    Digital Transformation in Credit Unions ft. Michael, Head of Products & Transformation, SchoolsFirst

    Welcome to a brand-new episode of The Outlier Podcast, recorded live on location at Money 20/20! In this episode, host Anurag Mukherjee sits down with Michael, Head of Products and Transformation at SchoolsFirst Federal Credit Union. With over a decade of experience in top-tier consulting (Deloitte, PwC) followed by more than ten years in banking leadership, Michael brings a unique, world-class perspective to the credit union ecosystem. Career Journey Across 3 Acts: From serving as a Navy Supply & Logistics Officer to management consulting and senior banking leadership, to entering the credit union sector. Defining a World-Class Digital Experience: Achieving channel parity across mobile, web, branches, and contact centers while personalizing tools for member financial well-being. Tailoring Products for Educators: How SchoolsFirst designs specialized offerings like the Summer Saver account and classroom loans to solve specific member pain points. Credit Unions vs. Megabanks & FinTechs: Choosing core competencies, picking the right battles, and leveraging FinTech partner ecosystems to scale efficiently. Humanizing AI & Data Architecture: Why middle-office automation and robust Customer 360 data foundations prevent AI from feeling like cold, robotic customer support. Cross-Industry Innovation & Career Advice: Applying lessons from supply chain, logistics, and telecom churn to financial services transformation. The Ethos of Credit Unions: Heartwarming real-world stories from contact center shadowing that highlight the deep, human-centric mission of credit union member service. 00:00 - Introduction & Recording Live from Money 20/20 00:30 - Michael’s Career Journey: Navy, Consulting (Deloitte & PwC), & Banking 01:25 - Transitioning to Credit Unions & Defining a World-Class Digital Strategy 02:40 - Designing Products for Teachers: Summer Saver & Classroom Loans 03:45 - How Credit Unions Can Compete with Big Banks & Partner with FinTechs 05:05 - Implementing AI in Financial Services: Middleware vs. Bot Pitfalls 06:15 - Customer 360 & The Unsung Importance of Data Foundations 06:55 - Career Advice to a Younger Self: Connecting Cross-Industry Dots 08:10 - The Credit Union Ethos: A Moving Story from the Contact Center 09:40 - Outro & Final Thoughts Credit Union Digital Transformation, Money 2020 Podcast, Financial Services Innovation, FinTech Partnership Strategy, Customer 360 Data Strategy, Banking Technology Trends, SchoolsFirst Credit Union, Artificial Intelligence in Banking, Member Experience Management, Summer Saver Account, Financial Well-being Tools, Omnichannel Banking Parity, Credit Union vs Bank, FinTech Ecosystems, Anurag Mukherjee, Outlier Podcast, Leadership in Financial Services. Podcast Host: Anurag Mukherjee (The Outlier Podcast) Guest: Michael, Head of Products & Transformation, SchoolsFirst Federal Credit Union Event Location: Money 20/20, Las Vegas #CreditUnions #FinTech #DigitalTransformation #BankingTech #Money2020 #AIinBanking #CustomerExperience #OutlierPodcast #SchoolsFirst #FinancialServices #MemberService 📌 Key Topics Covered & Episode Highlights:⏱️ Timestamps / Chapters:🔍 Trending GEO Keywords & Topics:🌐 Connect With Us:

  4. Oct 24

    Balancing AI, Growth, and Risk in Banking | Aman Jeloka, CFO, Oregon State Credit Union

    Welcome to a brand-new episode of The Outlier Podcast! Hosted by Anurag Mukherjee, this episode features Aman Jeloka, Chief Financial Officer (CFO) at Oregon State Credit Union. In this episode, Aman shares insights from his career across consulting, strategy, M&A, technology, and financial leadership—having worked with top-tier organizations like Deloitte, Capital One, JPMorgan Chase, Amazon, BECU, Craft3, and now Oregon State Credit Union. We dive deep into the fundamental differences between member-owned credit unions and for-profit banks, the role of artificial intelligence (AI) and automation in modern financial institutions, managing fraud and risk, and strategies for navigating industry consolidation while driving long-term value for members. 📌 KEY TOPICS COVERED IN THIS EPISODE: • Unconventional Career Paths: Moving from Big Tech (Amazon) and consulting to credit union leadership. • Credit Unions vs. For-Profit Banks: How member ownership changes financial decision-making, capital strategy, and long-term value creation. • Measuring Success in Non-Profit Finance: How a credit union balances financial strength, asset quality, liquidity, and member wellness. • AI, Automation & Technology in Banking: Moving from data gathering to real-time interpretation, faster forecasting, and keeping up with evolving fraud risks. • Human Element in Modern Finance: Why trust, personal relationships, and human guidance remain essential in an automated world. • Industry Consolidation & Independence: What credit unions need to stay relevant, scalable, and impactful over the next decade. --- 👤 ABOUT OUR GUEST: Aman Jeloka is the Chief Financial Officer (CFO) of Oregon State Credit Union. With over three decades of diverse international experience across North America, Europe, and Asia, Aman has led strategic finance, risk management, M&A, and business operations across consulting, technology, BPS, and financial services. 🎙️ ABOUT THE OUTLIER PODCAST: The Outlier Podcast, hosted by Anurag Mukherjee, brings you in-depth conversations with industry leaders, executives, and innovators across banking, financial technology, and digital strategy. --- ⏱️ CHAPTER TIMESTAMPS: 00:00 - Introduction & Welcome 00:54 - Aman Jeloka’s Career Journey: Consulting, Big Tech, and Non-Profit Banking 05:11 - Philosophical Differences: Credit Unions vs. Shareholder-Owned Banks 08:20 - Defining & Quantifying Success as a Non-Profit CFO 11:35 - How AI, Data Interpretation, and Automation Are Changing Finance 14:15 - Technology Risks: Fighting Sophisticated Fraud and Safeguarding Members 18:15 - Regional vs. National Strategy: Serving Local Community Needs 21:00 - The Most Contrarian Career Bet: Transitioning from Amazon to a Credit Union 24:20 - Credit Union Consolidation: How to Stay Relevant and Competitive --- 🔔 Subscribe to The Outlier Podcast for more insightful conversations with global business and tech leaders! #TheOutlierPodcast #CreditUnions #FinanceLeadership #CFO #ArtificialIntelligence #BankingTech #FinancialWellness #Leadership #AmanJeloka #OregonStateCreditUnion

  5. Oct 17

    The Secret to Raising Early-Stage Venture Capital | Dallas Price ,Head of Venture Building, Forum

    Welcome back to a brand-new episode of The Outlier Podcast! In this episode, host Anurag Mukherjee sits down with Dallas, Head of Venture Building at Forum, to decode the reality of building, investing, and scaling early-stage startups in the age of artificial intelligence. If you are an early-stage founder, angel investor, product builder, or tech enthusiast trying to separate AI hype from real, durable business value, this conversation is an absolute must-watch. We go deep into the mechanics of zero-to-one venture building, avoiding common fundraising pitfalls, establishing defensibility, and building products that drive measurable P&L impact. The State of AI Investing: How investors evaluate early-stage AI startups and distinguish between defensible technology and simple "AI wrappers." Human-in-the-Loop & AI-Enabled Services: Why combining cutting-edge technology with human expertise (such as AI-powered law firms and healthcare solutions) represents the next multi-billion-dollar market opportunity. The P&L and ROI Reality Check: Why AI products must directly reduce operational costs or accelerate top-line revenue to survive CFO scrutinization and avoid getting cut from corporate budgets. What VCs Look For in Founders: How investors evaluate GTM expertise, product vision, and fundraising execution—and how to match your personal strengths with your startup's core operational needs. Common Pitching Mistakes: Why founders fail to articulate how their capital allocation drives growth from zero to $100K and $1M+ in revenue. The Future of AI Beyond Productivity: Moving beyond incremental 10% efficiency gains to tackle fundamental societal problems in personalized healthcare, education, and legal tech. GTM Strategy First: Why securing your first 3 to 5 paying customers before writing code is the single most important factor for early-stage startup survival. 00:00 – Introduction: Welcome & Meet Dallas from Forum 00:56 – From Winnipeg to Vancouver: Dallas’s Journey into the Startup World 02:40 – Inside Forum: Explaining the Accelerator, Seed Fund, and Venture Studio Models 04:10 – Separating Hype from Reality: What Separates Winning AI Startups from the Rest? 05:39 – Balancing Go-To-Market Focus with Product Defensibility & Moats 07:38 – The Biggest Opportunities: Human-in-the-Loop AI & AI-Enabled Services 09:10 – Real-World Case Study: How Shepherd Is Reimagining Proactive Legal Services 11:10 – The P&L Test: Why AI Must Drive Measurable ROI and Pass CFO Scrutiny 13:04 – Betting on the Founder: The Core Traits VCs Look For in First-Time Founders 15:20 – Pitching Mistakes: Why Early-Stage Founders Struggle to Raise Capital 17:27 – Clear Capital Allocation: How Funding Unlocks the Path from Seed to Series A 18:44 – The Future of AI: Solving Fundamental Societal Challenges in Healthcare & Education 21:05 – Golden Advice for Founders: Securing Your First Customers Before Building Product 22:10 – Closing Thoughts & Key Takeaways for Builders and Investors Focus on Go-To-Market (GTM) Early: Do not build product in a vacuum. Map out your distribution channels and validate customer demand before writing code. Tie Value Directly to the P&L: VCs and corporate clients want to see clear cost savings (headcount efficiency) or direct revenue generation. Build Defensibility: Rapid early growth without a long-term moat makes fundraising difficult as competition increases. Be Clear About Fund Allocation: When pitching VCs, explain precisely what milestones the capital will unlock and how it leads to your next round. Dallas is the Head of Venture Building at Forum, an 11-year-old venture firm and accelerator with over 400 portfolio companies. With nearly a decade of experience across technology, growth marketing, and early-stage investing, Dallas specializes in taking high-potential startups from inception (zero-to-one) through seed funding and sustainable market expansion.

  6. Oct 15

    Modernizing Data Platforms, AI & Governance in Banking | Dayal Sukumaran, VP of Data Platforms

    Welcome to a brand-new episode of The Outlier Podcast! In this episode, host Anurag Mukherjee sits down with Dayal Sukumaran, Vice President of Data Platforms, for an in-depth exploration of enterprise data architecture, platform modernization, cloud engineering, data governance, and the realistic adoption of artificial intelligence in financial services. With nearly three decades of hands-on experience in technology—ranging from mechanical engineering and systems thinking to consulting at Tata Consultancy Services (TCS) for global brands like American Express and Aviva—Dayal shares practical insights into what it takes to build resilient, AI-ready data platforms in heavily regulated industries. 📌 Episode Overview & Executive Summary In today’s fast-moving tech environment, every company strives to become an "AI-first" organization. However, behind the hype lies the core requirement of solid data engineering, robust governance, clear lineage, and modernized architecture. In this discussion, Dayal breaks down: • AI Reality vs. Theater: Why classical statistical modeling (linear & logistic regression) and machine learning (XGBoost) still form the backbone of pattern detection in fraud, AML, and sanctions screening. • The Shift to Generative AI & LLMs: How Large Language Models and transformer architectures unlock valuable insights from unstructured data, automated reporting, and complex entity matching (e.g., OFAC/sanctions screening). • Enterprise Data Modernization: Real-world case studies in banking platform modernization and supply chain analytics, transitioning from Excel/legacy systems to modern lakehouses powered by Databricks and cloud architectures. • Data Governance, Lineage & Medallion Architecture: Why understanding data provenance and transformation steps from bronze (raw) to silver (curated) to gold (aggregated) is vital for regulatory reporting, investor compliance, and multi-department consistency. • Leadership & Engineering Mindset: Practical career advice on volunteering for complex challenges before feeling 100% ready, listening first, and leading with radical empathy. ⏱️ Key Timestamps & Topics Covered • 00:00 – Introduction & Trivia: Welcome Dayal Sukumaran | Fort Lauderdale & TCS Roots • 01:24 – Career Journey: From Mechanical Engineering & Systems Thinking to Enterprise Data Architecture • 03:44 – AI Hype vs. Reality in Banking: The distinction between customer-facing chatbots and backend operational AI • 07:05 – How AI & Machine Learning Evolved: Transitioning from statistical models to LLMs and transformer models • 09:12 – Unstructured Data & Sanctions Screening: Leveraging foundation models for OFAC compliance and SAR automated reporting • 11:12 – Real-World Transformation Case Studies: Investor report automation & Databricks implementation in retail supply chains • 14:30 – Data Lineage, Governance & Medallion Architecture: Ensuring data provenance for regulatory auditors and business consistency • 16:35 – Career Pivot Insights: Why staying in data while aligning with core business revenue is the ultimate superpower • 17:48 – Leadership Philosophy: Leading by example, active listening, and building trust through team empowerment • 20:30 – Rapid-Fire Questions: Favorite cities (Sydney), overrated technologies (misapplied foundation models & blockchain), and essential career advice 💡 Key Takeaways & Highlight Quotes "AI isn't brand new—it's been here for 50 years. What changed with LLMs is our ability to make sense of massive unstructured data quickly and reliably." — Dayal Sukumaran "Data lineage is like farm-to-table traceability in a restaurant. When regulators knock, you need to show exactly which source system provided the data, how it transformed, and why the final metrics match." — Dayal Sukumaran

  7. Oct 12

    How to Fix Operational Friction Using AI & Automation | Jothi Govindaraj, SVP Tech, Nuvision Credit Union

    Welcome to another episode of The Outlier Podcast hosted by Anurag Mukherjee! In this conversation, we are joined by Jothi Govindaraj, Senior Vice President of Technology at Nuvision Credit Union. With over 30 years of global tech experience spanning Bangalore, the UK, and the US, Jothi shares actionable insights on operating at the intersection of strategy, execution, and technology in financial services. In this episode, Jothi breaks down what true operational transformation looks like beyond the industry buzzwords. She explains why technology alone cannot drive organizational change without tight alignment across operations, executive strategy, and member experience. From navigating core legacy modernization to eliminating back-office friction with artificial intelligence and simplifying small business KYC onboarding, this conversation provides a practical roadmap for credit unions and community banks looking to thrive in the modern digital era. ⏱️ Key Timestamps & Topics Covered 00:00 – Introduction & Welcoming Jothi Govindaraj to The Outlier Podcast 00:58 – From Bangalore to SoCal: A 30+ Year Journey at the Intersection of Tech & Strategy 04:02 – What Practical "Operational Transformation" Actually Means (Beyond Buzzwords) 07:29 – The Importance of Execution Discipline & Operational Alignment 08:43 – Operational Challenges Facing Credit Unions & Community Financial Institutions 10:56 – Core Modernization Dilemma: Layering Solutions vs. Replacing Legacy Core Systems 12:41 – Applying AI to Operations: Identifying Friction Points First 15:34 – Front-Office AI vs. Back-Office Compliance & Deposit Automation 17:14 – Real-World Case Study: Transforming Small Business Banking & KYC Onboarding 22:30 – What Separates Sustainable Transformations from Mere Presentation Slides 💡 Key Takeaways from the Episode Transformation is Operational: Successful digital initiatives start by identifying specific business friction points and member needs before choosing a tech stack. Core Systems Dilemma: Credit unions face unique pressures balancing legacy system modernization with rapidly evolving consumer expectations (instant payments, 24/7 digital access, personal insights). Back-Office AI Potential: Rather than asking "Where can we use AI?", leaders must ask "Where is the friction in our operating model?"—focusing on compliance, deposit operations, and repetitive workflows. Human-in-the-Loop: Automation should strip away routine tasks so credit union staff can focus on high-value financial advisory services and personalized relationships. 🔗 Connect With Us Host: Anurag Mukherjee Guest: Jothi Govindaraj (SVP of Technology, Nuvision Credit Union) Podcast Series: The Outlier Podcast 🏷️ Relevant Hashtags & Search Terms #TheOutlierPodcast #JothiGovindaraj #NuvisionCreditUnion #CreditUnions #FinServ #FinancialServices #DigitalBanking #OperationalTransformation #CoreModernization #Fintech #Automation #KYCOnboarding #BankingTech #AIinBanking #Leadership

  8. Oct 6

    Unlocking the Future of Credit Union Tech: Kevin Hall, CIO of WESTconsin Credit Union

    Welcome to a brand-new episode of The Outlier Podcast! In this episode, host Anurag Mukherjee sits down with an incredible young leader making waves in the financial sector: Kevin Hall, CIO of WESTconsin Credit Union. Tune in as Kevin shares his inspiring, non-traditional career journey—from starting out with aspirations of becoming a high school history teacher to cutting his teeth in IT at Kwik Trip, exploring regulated finance in Colorado, and ultimately stepping into the CIO role at WESTconsin Credit Union. We cut through the noise to talk about what is truly happening at the intersection of technology, credit unions, and community banking. Kevin offers a refreshing, grounded perspective on the state of technology in the financial industry, balancing innovation with strict regulatory demands, and navigating the hype versus the real business value of Artificial Intelligence (AI). Key Discussion Points & Takeaways: Non-Traditional Career Paths: Why having an unconventional background shouldn't hold you back, and how passion, adaptability, and self-learning are the ultimate superpowers in tech. Overcoming Imposter Syndrome: Real talk on feeling like you don't belong, realizing that even leaders struggle, and why honesty and transparency during job interviews matter most. The Reality of AI in Credit Unions: Moving past the buzzwords to examine where AI actually delivers value behind the scenes (like underwriting and productivity) versus where human empathy and personal touch remain irreplaceable. Speed vs. Stability: How mid-sized credit unions balance the need for rapid digital transformation with the heavy responsibility of safeguarding members' finances against tech giants and fast-moving fintechs. Playing to Your Strengths: Why community-oriented institutions can never outspend big banks on tech alone, but can win big by leaning into hyper-local relationships, brick-and-mortar trust, and personalized service. Whether you're an aspiring technologist battling imposter syndrome, an IT leader navigating the complexities of the financial sector, or simply curious about the future of credit unions, this episode is packed with valuable insights, practical wisdom, and plenty of laughs. Connect & Follow Us: Don't forget to Like, Comment, and Subscribe to The Outlier Podcast for more conversations with remarkable leaders who are challenging the status quo. Share your favorite takeaway from Kevin's journey in the comments below! #TheOutlierPodcast #CreditUnions #CIO #BankingTech #ArtificialIntelligence #Fintech #Leadership #CareerJourney #WESTconsinCreditUnion #TechLeadership

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A podcast aimed at honoring The Outliers.

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