The Marketing Podcast

Mediacharge

The podcast for marketing leaders to stay ahead of the curve, challenge their thinking, and sharpen their strategy. Hosted by Ben Dietrich, founder of Mediacharge, and his team, this show brings you into candid conversations with some of the most accomplished marketing strategists. Each episode explores not only the latest industry trends, but also the tough questions leaders face in a fast-changing environment—ranging from the real impact of AI to the future of customer engagement and growth. Expect unfiltered debates, bold ideas, and practical insights.

  1. 2d ago

    Understanding consumer responses to AI and virtual reality product presentations

    What happens when customers prefer AI-generated content but are afraid to admit they use it? And how does virtual reality change the way B2B buyers form emotional connections with products they've never touched? In this episode, we sit down with Professor David Finken, Professor of Marketing × Technology at TUM (Technical University of Munich), to explore the fascinating intersection of AI, virtual reality, and customer psychology. David shares insights from his research on why professionals trust AI output yet hide their usage, how virtual product experiences create psychological ownership in B2B contexts, and why emotion matters more in enterprise buying than most marketers realize. We discuss: The AI Disclosure Paradox: Why preference doesn't translate into transparencyPsychological Ownership in B2B: How virtual configuration increases perceived product valueThe Virtual IKEA Effect: Why co-creating experiences drives engagementEmotion vs. ROI: The underestimated emotional side of enterprise purchasingBuilding an Open AI Culture: What transparency looks like beyond leadership statementsPractical takeaways for marketers navigating AI and immersive experiencesWhether you're rethinking your go-to-market strategy, exploring AI-powered content, or considering VR/AR product demos, this conversation offers research-backed insights you can apply immediately. Guest: Prof. Dr. David Finken, Professor of Marketing × Technology at TUM Duration: 30–60 minutes Follow us for more conversations at the intersection of marketing, technology, and human behavior. Relevant Links & Insights into Prof. Dr. David Finkens' Work: Youtube-Link zu Clayton Christensons Milkeshape Example: https://www.youtube.com/watch?v=Stc0beAxavYPubliziertes Paper im Journal of Retailing zu VR & IKEA Effect: https://www.sciencedirect.com/science/article/pii/S0022435925000302Publiziertes Paper zu Human-AI Collaboration: https://journals.aom.org/doi/abs/10.5465/amd.2024.0285Working Paper zu Cognitive Surrender: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=6097646AI Disclosure:

About

The podcast for marketing leaders to stay ahead of the curve, challenge their thinking, and sharpen their strategy. Hosted by Ben Dietrich, founder of Mediacharge, and his team, this show brings you into candid conversations with some of the most accomplished marketing strategists. Each episode explores not only the latest industry trends, but also the tough questions leaders face in a fast-changing environment—ranging from the real impact of AI to the future of customer engagement and growth. Expect unfiltered debates, bold ideas, and practical insights.