The Middle Manager's Survival Guide

Cecile Demailly

Every week. Based on the book I published in 2023, entitled The Middle Manager's Survival Guide (Kindle Publishing), a self-help guide designed to simplify the most common concepts and tools used in coaching. https://www.amazon.com/Middle-Managers-Survival-Guide-increasingly/dp/B0BW2GW1LB/ https://ceciledemailly.com/

Episodes

  1. 12/03/2025

    9 - Coping with stressed people

    How do the three identified stress type necessitate different communication strategies for effectiveness?What foundational principles guide communication interaction with stressed individuals to avoid confrontation? How does the four stps OFNR model practically facilitate reducing stress and resuming dialogue? A chapter of my book is discussed by two AI personas. Find below the summary of the text. Enjoy! Chapter summary: The excerpt provides detailed guidelines on supportive communication designed to overcome stress in others and re-establish constructive dialogue, noting that a work environment often generates high tension. It identifies three typical types of stress—flight, fight, and freeze—and cautions managers to avoid common traps such as confrontation, judgment, or demanding that a stressed person control their emotions, as this increases their irrationality. The recommended antidote is to recognize the person's stress with empathy and patience, offering support tailored to their specific reaction, whether it involves helping them organize ideas or encouraging small, achievable wins. Crucially, the text proposes adopting Non-Violent Communication (NVC), which uses the structure of Observation, Feelings, Need, and constructive Request (OFNR) to effectively manage conflict and reduce stress between parties. This methodology is promoted as a positive way to foster understanding and guide interaction toward a productive resolution. The excerpt starts p183 of the book The Middle Manager’s Survival Guide.

    16 min
  2. 11/19/2025

    7 - Storytelling to rally the troops, including management

    How does skillful storytelling transcend simple communication to align teams and guide change? How many repetitions are needed to anchor an idea?What are the core technical and emotional components necessary for effective persuasive public speaking?How does structuring a message around present and future contrast successfully motivate an audience?  A chapter of my book is discussed by two AI personas. Find below the summary of the text. Enjoy ! Chapter summary : The provided text, excerpted from a book chapter titled "Get your teams on board, including management (the “soft”)" in "The Middle Manager’s Survival Guide," offers a comprehensive guide to effective communication through storytelling. It emphasizes that storytelling is a crucial and learnable technique for conveying memorable and emotional messages, which often determines the success of an idea. The text outlines specific strategies for what to say, such as making the audience the "heroes," repeating key messages, and using simple metaphors to encourage feeling over thinking. Furthermore, it details how to say it, focusing on open body language, using strategic pauses, varying vocal rhythm, and ensuring hand gestures align with the narrative. Finally, the source presents a motivational speech formula, drawing on expert analysis, which advises speakers to contrast the current reality with a desirable future to generate emotion and conclude with a powerful call to action.

    11 min
  3. 10/29/2025

    4 - Two fundamental Pitfalls that undermine Motivation: an Imbalance between Power and Responsibility, and illusory KPIs

    A chapter of my book is discussed by two AI personas. Find below the summary of the text; and next, my comments about the AI's work. Enjoy ! Chapter summary: the text discusses the importance ofachieving an appropriate balance between power and responsibility within an organization, arguing that an imbalance often causes malfunctions, stress, and demotivation among staff. It emphasizes that those held accountable for results must also have the authority to make decisions and allocate resources, referencing examples like hiring and budget cuts to illustrate the problem. Furthermore, the text addresses the pitfalls of relying too heavily on Key Performance Indicators (KPIs), cautioning that indicators can create perverse effects, overshadowing larger issues and diverting attention from the ultimate organizational purpose. To mitigate these risks, the source suggests employing multifaceted indicators, contextualizing data, and adopting future-oriented strategies like scenario planning instead of solely relying on linearprojections. It starts page 135 of the book. My take on AI work: I used the same prompt as last week to get the right speaking speed. It is understandable, but still quite fast, perhaps because I asked for a “short” version: it lasts 13 minutes, compared to 21 minutes previously. It is a very lively conversation, pleasant to listen to. The AI characters always refer to the text as “the source,” which can be confusing. Compared to the French version (based on the French book), the algorithm has chosen to focus on the second part—the good KPIs—rather than the first part—the “Balance of Responsibility and Power” tool from the Institute of Neurocognitivism, which I explained in my own way.

    13 min
  4. 10/22/2025

    3 - Visualize how to get the Most out of your Professional Ecosystem

    A chapter of my book is discussed by two AI personas. Find below the summary of the text; and next, my comments about the AI's work. Enjoy ! The text discussed, "Navigating the organization”, asserts that middle managers are now responsible for managing their own career development since dedicated human resources support is less common. It emphasizes that cultivating professional networks and understanding organizational dynamics is crucial for long-term stability and career progression; it addresses the reluctance some feel toward "flexing influence," clarifying that transparent, win-win intentions differentiate influence from manipulation. The source then introduces practical tools for mapping one's professional ecosystem, specifically the utility/impact matrix for classifying relationships based on their potential influence and usefulness. Finally, the text explores the "weak ties" concept, explaining how less-familiar contacts can provide novel perspectives, information, and access to new opportunities beyond one's immediate professional circle. The excerpt discussed by the AI begins on page 109; the AI does not respect chapter and section titles, which surprised me a little. Although this is creative in a good way, I don't understand why titles need to be recreated rather than quoted when discussing an excerpt. This is unethical behavior towards humans and intellectual property. That said, the discussion is enjoyable; I asked the AI to “speak slowly enough for an international audience” to differentiate it from the first two episodes. You can listen to the result; I see little to no difference, the voices sometimes seem rushed. The structure and flow of the dialogue are the same in English and French (my other podcast), which is interesting in a way. We humans have mental patterns influenced by our language and highlight context in different ways, even following different modes of demonstration, which does not seem to be the case with AI.

    15 min

About

Every week. Based on the book I published in 2023, entitled The Middle Manager's Survival Guide (Kindle Publishing), a self-help guide designed to simplify the most common concepts and tools used in coaching. https://www.amazon.com/Middle-Managers-Survival-Guide-increasingly/dp/B0BW2GW1LB/ https://ceciledemailly.com/