The Facilities Management Exchange

Mark Robinson

The new leading Facilities Management podcast. 🎙️ What to Expect-In-depth conversations with experts across the FM/PM industry-Real-world experiences and success stories-Emerging trends, technology, and strategies shaping the sectorWhether you’re a facilities manager, service provider, or simply passionate about the built environment, this podcast will be your go-to source for knowledge and inspiration.

  1. Episode #8 - Discovering LGBTQ+ in FM - Steven Downie, Satia Rai and Craig Dougal

    FEB 13

    Episode #8 - Discovering LGBTQ+ in FM - Steven Downie, Satia Rai and Craig Dougal

    In this powerful and deeply personal episode, Mark is joined by three inspiring leaders from the world of Facilities Management and Security: Satia Rai, Steven Downie and Craig Dougal. Satia Rai is a recognised global leader in the private security sector, COO of Leverage Security and CEO of the International Professional Security Association (IPSA). With nearly 30 years’ experience, she has led transformational change across the industry and founded Security Industry Pride in London and the International Women’s Day campaign for security professionals. In this episode, Satia opens up like never before—sharing untold stories about identity, faith, leadership, and why she will always choose people over profit. Craig Dougal, an experienced Engineering Manager and HV Authorising Engineer, manages risk across large-scale facilities and critical environments. With a career spanning electrical engineering, business continuity and operations management, Craig brings both technical authority and raw honesty—sharing his journey through bullying, career pivots, and the power of conversation in creating real change. Steven Downie, a facilities and real estate leader with expertise in large portfolios, refurbishments and ESG, speaks candidly about leading with knowledge, resilience and integrity. From running major refurb projects to championing inclusion, Steven shares how his experiences—from school bullying to senior leadership—shaped his approach to people, culture and respect in the workplace. This episode moves beyond job titles. It’s about identity, resilience, leadership and the responsibility that comes with influence. In this episode we talk about:  Coming out journeysHow we can change bullying in schools and the workplaceDEI, "woke" culture and legislationLeadership approachesThe power of conversation and community.

    1h 26m

About

The new leading Facilities Management podcast. 🎙️ What to Expect-In-depth conversations with experts across the FM/PM industry-Real-world experiences and success stories-Emerging trends, technology, and strategies shaping the sectorWhether you’re a facilities manager, service provider, or simply passionate about the built environment, this podcast will be your go-to source for knowledge and inspiration.