The Facilities Management Exchange

Mark Robinson
  • 0.0 (0)
  • MANAGEMENT

The new leading Facilities Management podcast. 🎙️ What to Expect-In-depth conversations with experts across the FM/PM industry-Real-world experiences and success stories-Emerging trends, technology, and strategies shaping the sectorWhether you’re a facilities manager, service provider, or simply passionate about the built environment, this podcast will be your go-to source for knowledge and inspiration.

  1. #12 - Discovering Leadership - Andrew Hulbert

    2D AGO

    #12 - Discovering Leadership - Andrew Hulbert

    Welcome to Episode #12 of The Facilities Management Exchange Today we’re joined by Andrew Hulbert — entrepreneur, investor, culture-builder and one of the most recognisable figures in UK FM. Andrew is the founder of Pareto FM, a business he grew from a laptop in his bedroom into one of the industry’s most admired companies, ultimately exiting in a deal worth $100 million. This episode is an honest, energising conversation covering entrepreneurship, culture, politics, pressure, sacrifice… and the mindset required to build something truly exceptional. In this episode expect: Why showing up — literally going to the office — is still one of the most underrated success strategies in businessHow Andrew built the company from a laptop in his bedroomWhat made Pareto FM different — adaptability, treating people right, and building a culture where anyone could call anyone outThe realities of running an FM company in today’s volatile economic environmentThe personal cost of ambition — relationships, loneliness, sacrificeThe deeper meaning of wealthProfessional vulnerability: why great leaders don’t need all the answersAndrew’s biggest leadership mistake — and what he’d do differently if he The advice he wants every entrepreneur — and every young person entering FM — to hearThis is an episode packed with insights, honesty, humour, and hard-won wisdom from someone who built, scaled and exited one of the most transformative businesses in FM.

    1h 22m
  2. #11 - Discovering Workplace, Culture and Mental Health - Petra Velzeboer

    MAR 27

    #11 - Discovering Workplace, Culture and Mental Health - Petra Velzeboer

    Welcome to Episode #11 of The Facilities Management Exchange We're joined today by Petra Velzeboer — global keynote speaker, author, mental health expert, and founder of a consultancy dedicated to transforming workplace culture and building high-performing teams rooted in genuine wellbeing. Raised in a cult, Petra has seen first-hand how toxic systems break people down. With 17+ years in mental health and organisational culture, she now uses that lived experience to help individuals and businesses create environments where people can truly thrive — not simply survive. This is a powerful, eye-opening conversation exploring technology, addiction, culture change, human connection, and Petra’s extraordinary personal journey. In this episode expect:  How billions are being spent, competing for our attentionWhy so many of us use our phones to avoid difficult emotionsThe rise of digital addiction, doomscrolling and the disconnect between online and real lifeThe skill of turning fear into excitementAdvice for anyone stuck in a toxic work culturePetra's history, growing up in one of the most notorious cultsPetra's latest book, Digital Wellbeing: Recharge your focus and reboot your lifeLinks to purchase Petra's books are below:  Digital Wellbeing - https://amzn.eu/d/0hsTu0wRBegin With You - https://amzn.eu/d/01ogj77SFollow the Facilities Management Exchange on Linkedin, Instagram and TikTok

    59 min
  3. #10 - Discovering Your First Role in FM - Bernard Crouch, Todimu Bello and Wayne Young

    MAR 13

    #10 - Discovering Your First Role in FM - Bernard Crouch, Todimu Bello and Wayne Young

    Welcome to Episode #10 of The Facilities Management Exchange We're joined by Bernard Crouch, Todimu Bello, and Wayne Young for a powerful conversation about discovering your first role in Facilities Management and the challenges many aspiring professionals face when trying to break into the industry. In this episode expect: • How people really find their way into Facilities Management • Why FM is still overlooked in schools and career pathways • The perception problem facing the industry • The realities of starting out – from janitors to leadership roles • Advice for young professionals trying to break into FM • The power of networking and saying yes to opportunities • Todimu’s journey, resilience, and passion for the industry Enjoy everyone!

    57 min
  4. FMX BITES - That One Moment - Steven Downie, Satia Rai and Craig Dougal

    MAR 5

    FMX BITES - That One Moment - Steven Downie, Satia Rai and Craig Dougal

    In this FMX BITE, Mark asks our guests, what is the hardest challenge they have faced in their working life from an LGBTQ+ perspective. Our amazing guests are honest and open about their experiences, which should hopefully help others who are going through similar situations. You are never alone. Listen to the full episode on all platforms.

    13 min
  5. Episode #9 - Discovering Cleaning & Hygiene - Reuben Heppelthwaite, James and John Makanjuola

    FEB 27

    Episode #9 - Discovering Cleaning & Hygiene - Reuben Heppelthwaite, James and John Makanjuola

    Welcome to Episode #9 of The Facilities Management Exchange! We're joined by Co-CEO Reuben Heppelthwaite of Not Just Cleaning, alongside James Makanjuola and John Makanjuola - better known as the Maka Twins - founders of Makagroup Cleaning. In this episode expect:  Entrepreneurial roots and family legacyBuilding a commercial cleaning company from scratchMaking cleaning cool Speed, risk and resilience in businessThe power of story, trust and social mediaThe future of Facilities ManagementEnjoy everyone!

    1h 3m
  6. Episode #8 - Discovering LGBTQ+ in FM - Steven Downie, Satia Rai and Craig Dougal

    FEB 13

    Episode #8 - Discovering LGBTQ+ in FM - Steven Downie, Satia Rai and Craig Dougal

    In this powerful and deeply personal episode, Mark is joined by three inspiring leaders from the world of Facilities Management and Security: Satia Rai, Steven Downie and Craig Dougal. Satia Rai is a recognised global leader in the private security sector, COO of Leverage Security and CEO of the International Professional Security Association (IPSA). With nearly 30 years’ experience, she has led transformational change across the industry and founded Security Industry Pride in London and the International Women’s Day campaign for security professionals. In this episode, Satia opens up like never before—sharing untold stories about identity, faith, leadership, and why she will always choose people over profit. Craig Dougal, an experienced Engineering Manager and HV Authorising Engineer, manages risk across large-scale facilities and critical environments. With a career spanning electrical engineering, business continuity and operations management, Craig brings both technical authority and raw honesty—sharing his journey through bullying, career pivots, and the power of conversation in creating real change. Steven Downie, a facilities and real estate leader with expertise in large portfolios, refurbishments and ESG, speaks candidly about leading with knowledge, resilience and integrity. From running major refurb projects to championing inclusion, Steven shares how his experiences—from school bullying to senior leadership—shaped his approach to people, culture and respect in the workplace. This episode moves beyond job titles. It’s about identity, resilience, leadership and the responsibility that comes with influence. In this episode we talk about:  Coming out journeysHow we can change bullying in schools and the workplaceDEI, "woke" culture and legislationLeadership approachesThe power of conversation and community.

    1h 26m
  7. FMX BITES - FM Wisdom - Ciara Murphy, Zoe Bond and Charlie Massey-Reed - Episode #2

    FEB 12

    FMX BITES - FM Wisdom - Ciara Murphy, Zoe Bond and Charlie Massey-Reed - Episode #2

    In this FMX BITE, Mark asks the question: what advice would you give to your younger self if you were starting in FM today. The guests give our listeners some amazing advice. Give this short one a listen!

    5 min
  8. FMX BITES - Falling into FM - Wesley Allvey, Ella Gladwin and Wayne Young - Episode #1

    FEB 10

    FMX BITES - Falling into FM - Wesley Allvey, Ella Gladwin and Wayne Young - Episode #1

    In this FMX Bite, each guest shares their unique journey into the dynamic world of Facilities Management. Packed with inspiration, this episode is perfect for students starting university who are exploring different paths and wondering how to approach their future differently. It also highlights how a career in FM equips you with invaluable, real-world life skills that extend far beyond the workplace.

    13 min
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About

The new leading Facilities Management podcast. 🎙️ What to Expect-In-depth conversations with experts across the FM/PM industry-Real-world experiences and success stories-Emerging trends, technology, and strategies shaping the sectorWhether you’re a facilities manager, service provider, or simply passionate about the built environment, this podcast will be your go-to source for knowledge and inspiration.

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