Home Services Success Stories

Peakzi

The Home Services Success Stories: Real Stories. Real Businesses. Real Growth. Every home service business has a story — and we’re here to tell it. The Home Services Success Stories Podcast features conversations with real Peakzi partners and clients across the trades: HVAC, plumbing, electrical, roofing, and beyond. Each episode spotlights an entrepreneur or service leader who’s built something remarkable — sharing how they started, what drives their business, and the lessons learned along the way. From building teams to scaling operations and embracing AI-driven marketing, our guests talk candidly about what’s working, what’s changing, and how Peakzi helps them grow, hire smarter, and show up stronger in AI search. It’s not just another business podcast — it’s authentic storytelling from the people keeping homes and communities running every day. Brought to you by Peakzi — helping home service companies grow through AI marketing, visibility, operations, and recruiting solutions.

  1. 15H AGO

    How Paul The Plumber Scaled With Reviews, SEO, And AI

    Peakzi Podcast: A family name, a catchy brand, and a promise to show up with a smile—this is the story of how Paul the Plumber in Derry, New Hampshire scaled from six trucks to forty without losing the personal touch. We sit down with Mike Bears, sales and operations manager, to unpack the moves behind their growth: launching HVAC the hard but lasting way, turning five-star reviews into a compounding marketing asset, and building a service process that keeps homeowners informed and at ease. We dig into the strategic steps that made expansion stick—learning both forced hot air and boiler systems, selling maintenance plans that stabilize revenue, and hiring on the back of real demand. Mike explains how a rebuilt website, strong SEO, and early adoption of Google Local Services delivered steady leads, while video and photo content on social platforms gave homeowners proof and clarity. The result is a near 52/48 split between plumbing and HVAC and a brand that converts because it communicates clearly. Then we look forward. Search behavior is shifting toward AI assistants, and Mike shares why the team adopted Peakzi to understand market trends, benchmark against competitors, and improve visibility with ChatGPT and Gemini. From spotting seasonal spikes like water heater demand to tracking sentiment across reviews, the data shapes offers and timing. Underneath it all is culture: weekly training on both technical skills and customer communication, a simple options-based approach at the door, and deep community involvement in Derry and Londonderry that keeps the company grounded. If you care about home services growth, reputation management, AI search, and the craft of service that earns reviews, you’ll come away with actionable ideas to try this week. Subscribe, share with a peer who leads a field team, and leave a review to tell us the one tactic you’ll test next. Powered by: www.peakzi.me More info at: https://ai.paultheplumbernh.com/ Peakzi Podcast: Home Services Success Stories

    21 min
  2. 5D AGO

    Built On Trust And Wires

    Peakzi Podcast: A good service call should feel effortless: clear communication, the right parts on the truck, and a finish that leaves your home safer than before. Tony Enger from Harrison Electric in Plymouth, MN takes us behind the scenes of how a 40-year Twin Cities mainstay delivers that experience day after day—from code-first decisions to mobile “warehouse on wheels” trucks designed to complete most jobs in one visit. We start with the company’s roots in HVAC reconnections and the pivots required when consolidation changed the game. Tony explains how a deep bench of master electricians and second-generation techs creates a living knowledge base, especially in older homes with balloon framing, lath and plaster, or unique panels. He shares a striking safety win where arc fault protection caught a hidden hazard a standard breaker would have missed, underscoring why permits, GFIs, smoke and CO detectors, and rigorous standards are non-negotiable. Trust is the throughline. Harrison backs its work with a written 100% satisfaction or money-back guarantee, along with background checks and drug screening for every technician. Tony details how transparent pricing and proactive communication earn hundreds of 5-star reviews and a 25-year A+ BBB streak. We also dig into how Peaksy equips the team with marketing forecasts, market benchmarking, and a community-wide technician leaderboard that becomes a training tool, not just a scorecard. Looking ahead, Tony shares a vision focused on safety, communication, and community. The company invests in a local high school engineering technology program that’s sparking a new wave of interest in the electrical trade, building a talent pipeline for the next 40 years. If you care about home electrical safety, fast first-visit fixes, and the future of skilled trades, this conversation pulls back the curtain on what quality service really takes. If this story resonated, follow the show, share it with a friend, and leave a quick review—your feedback helps more homeowners and pros find us. Powered by: www.peakzi.me Find out more: https://ai.harrison-electric.com/  Peakzi Podcast: Home Services Success Stories

    25 min
  3. 6D AGO

    AI Search Is Changing Home Services

    Peakzi Podcast: Homeowners are asking AI for help before they ever touch a search result, and that simple behavior shift is rewriting how contractors win business. We sit down with Bijan Parvin, Director of Sales at Peakzi, to unpack why AI search is overtaking SEO, how click-through rates are collapsing under AI summaries, and what it takes to stay visible when a homeowner types a single sentence—or snaps a photo—and expects a solution. We look at the nuts and bolts of an AI-first web presence: content that’s structured for large language models, service and city pages that are machine-readable, and credibility cues that make your business the obvious recommendation when a chat tool must choose a single provider. Bijan breaks down Peakzi’s competitive intelligence stack, showing how contractors can benchmark punctuality, pricing signals, loyalty indicators, and job volumes against local rivals, then use those insights to coach teams, refine offers, and place resources where demand is real. We also tackle the industry’s biggest constraint—talent—covering sourcing tactics, retention levers, and the rise of in-house academies that bring new technicians into the trades without debt. Then we zoom out to the near future, where AI agents triage homeowner issues, compare calendars, and book jobs directly between systems. Robots won’t fix toilets any time soon, but they will decide who gets the call. If you run a plumbing, HVAC, electrical, or roofing company, this conversation offers a clear blueprint: protect your brand inside AI answers, measure your market with live data, and build a team that thrives with new tools. If the early bird gets the worm, early adopters get the market. Subscribe, share this with a contractor who needs the edge, and leave a review to tell us what AI move you’re making next. Powered by: www.peakzi.me  Peakzi Podcast: Home Services Success Stories

    32 min
  4. FEB 3

    Dogs, Plumbing, And A Mission

    Peakzi Podcast: A golden retriever in sunglasses might catch your eye, but the story behind “your dog’s favorite plumber” runs deeper than a clever logo. We sit down with Catie Brown, CMO of Spot On Plumbing in Broken Arrow, OK, to explore how a brand born from customer love and dog treats became a force for good—sponsoring service dogs for veterans with PTSD, funding training for hard-to-adopt shelter dogs, and building trust at the front door with respectful, tidy service. Under the playful exterior is a disciplined machine. Brandon’s 21-year military background powers a system of repeatable processes, KPIs, and traditions that make excellence predictable. Catie walks us through their unapologetic hiring nights, where mission and expectations are crystal clear, and only true artisans and problem solvers stay. That clarity raised standards, reduced inconsistency, and helped Spot On rank in the top 12% of medium-sized service companies nationwide. The secret isn’t a growth hack—it’s craft, consistency, and a guarantee that actually means something: same-day solutions, clean uniforms and floor savers, a two-year repair warranty, a no-mess promise, and even refunds if standards slip. We also get tactical about marketing. As a Peakzi customer, Catie shares how AI is helping small, authentic brands win: optimized content for AI search engines, transparent competitive benchmarks, and even recruiting insights from real technician reviews. Instead of replacing the human voice, these tools amplify it—making it easier to tell real stories, reach the right customers, and find mission-fit talent. Catie closes with a powerful vision for the trades: dignified careers, genuine mentorship, and retirements that reward decades of craft. Subscribe, share, and leave a review to support stories that elevate the trades. What part of Spot On’s blueprint will you adopt—systems, guarantees, or culture? Powered by: www.peakzi.me More detail at: ai.spotonplumbing.com Peakzi Podcast: Home Services Success Stories

    28 min
  5. JAN 30

    People First, Roofs That Last

    Peakzi Podcast: Care is our operating system, not a poster on the wall. Julian sits down with Bill Burkhardt, VP of Sales and Marketing at Four Seasons Kanga-Roof in Roseville, MI, to unpack how a family-owned roofing company scaled to a 75-person team by putting people first, trusting proven systems, and backing every promise with process. From the early days learning the trade under his father to building a modern sales and service engine, Bill shares why team-first leadership creates client-first outcomes—and why that order matters. We dig into the decisions that changed their trajectory: joining CertainPath to price with confidence and manage by numbers, and adopting EOS to align roles, solve issues, and accelerate accountable growth. Bill explains how ongoing training in their warehouse simulator, clear SOPs, and a culture of doing the right thing enable bold guarantees like leak-free repairs and satisfaction-backed refunds. When the rare problem appears, the process carries the load—and customers become advocates who refer again and again. You’ll also hear how the Kanga Care Club transforms roofing from a one-time transaction to a maintenance partnership that extends roof life, protects warranties, and gives members VIP service and savings. On the tech side, Bill shares actionable AI lessons from working with Peakzi: using data that’s actually digestible, jumping onto Thumbtack as AI shifts discovery, and knowing the difference between ChatGPT and AI agents so you buy what you need—not hype. The through line is simple: servant leadership, process discipline, and smart adoption of tools build trust you can scale. If you care about culture, customer experience, and sustainable growth in home services, this story is a playbook. Subscribe, share with a fellow operator, and leave a review with your biggest takeaway—we’d love to hear what you’ll try next. Powered by: peakzi.me Peakzi Podcast: Home Services Success Stories

    35 min
  6. JAN 27

    From Startup Grit To Five-Time “Best Local Plumber”

    Peakzi Podcast: A family dream turned durable brand. That’s the thread running through our conversation with Lori Stickling, co-owner of Covenant Plumbing in Bloomington, IL, where technical excellence meets rock-solid business systems and a genuine service heart. We trace their journey from a new plumber chasing the American dream to becoming a five-time Best Local Plumber, and we explore the simple routines that turned customers into champions: shoe covers at the door, tool mats on counters, vacuums in every van, and upfront pricing that removes the fear of surprise invoices. Lori opens up about the hiring shift that changed everything—moving from résumés packed with skills to people grounded in character. Hear the behavioral interview questions they use to find self-aware, growth-minded technicians who can learn the trade and treat customers with empathy. We dig into their training ethos, the value of clear processes, and why being consistent beats being flashy. The brand name “Covenant” isn’t just a logo; it’s a promise to keep their word through integrity, excellence, and a service heart. We also spotlight the community impact that defines their culture. From the Covenant CARES fund that enables pro bono repairs for homeowners in need to an annual water heater giveaway, the team looks for quiet ways to restore comfort and dignity. Lori shares a moving story of replacing a broken shower system for an elderly couple who’d been getting by with locking pliers—proof that craftsmanship paired with compassion can change a day, a home, and a life. Innovation fuels their next chapter. By partnering with Peakzi, Covenant is leaning into AI search, robust FAQs, visible pricing, and market trend insights to meet customers where they’re looking and to adapt with data. The long-term vision is steady, values-led growth that creates life-changing opportunities for employees and a brand that homeowners trust on the first call. If you care about building a service business that lasts—through clear systems, thoughtful hiring, and authentic community giving—this one’s for you. If you enjoyed the conversation, follow the show, share it with a friend, and leave a quick review to help more people find us. Powered by: peakzi.com More info at: https://ai.plumbingbycovenant.com/contact Peakzi Podcast: Home Services Success Stories

    17 min
  7. JAN 22

    Profit Follows Purpose: Training People, Serving Families, And Reading Demand

    Peakzi Podcast: You can feel the voltage in Matt’s story from the first spark: a teenager who fell in love with electrical work while helping wire his family’s new home, then grew into the owner of Damyans Electrician Hopkins, MN. What changed the trajectory wasn’t just grit; it was learning the language of business—gross and net profit, pricing for value, and the mindset shift from “hours and parts” to delivering premium residential service with clarity and care. We walk through Matt’s pivotal decision to move from new construction into service and repair, where diagnosis, communication, and trust matter more than tool belts. He shares how he trains green apprentices into licensed pros, choosing to build talent rather than chase résumés. The result is a loyal, diverse team he trusts in any home, and a culture where clean work, honest options, and simple explanations define the customer experience. Technology becomes a quiet advantage in his toolkit. With Peakzi's AI, Matt taps into real demand trends—seasonal shifts, neighborhood search patterns, and transparent pricing signals—to plan capacity, focus marketing, and meet customers where need is rising. He’s already seeing leads from AI search like ChatGPT, a sign of how homeowners are finding service providers now. Layer in SEO, reviews, and straightforward offers, and you get a growth engine powered by integrity and data. Underneath the business is purpose. Matt gives back without fanfare, mentors the next generation, and runs on a guiding principle: “When you don’t lie, you don’t have to remember anything.” That honesty becomes freedom for the team and confidence for homeowners. If you care about building a resilient home services brand—electrical, plumbing, HVAC—this conversation shows how to align profit with purpose, grow organically, and serve families with respect. Enjoyed the conversation? Follow the show, share it with a friend, and leave a quick review to help more home service pros find us. Powered by: www.peakzi.me Find out more: ai.damyanselectric.com Peakzi Podcast: Home Services Success Stories

    30 min
  8. JAN 20

    From Private Equity To HVAC Excellence

    Three nightmare service calls turned into a roadmap for running a better HVAC company. Steve Stewart, owner and general manager at Southern Comfort Mechanical in Lewisville, TX, joins us to share how he went from private equity and consulting to building a client-first, data-informed home services brand in the heart of Dallas–Fort Worth. His pivot starts with empathy and ends with execution: pick up the phone, show up prepared, listen, and follow up until the job is truly done. We dig into how Steve shifted from a break-fix, high-volume model to a tighter service area with fewer daily calls and deeper diagnostics. That change unlocked time to understand root causes, prevent repeat failures, and build trust at the front door. Steve explains how lean principles power the operation: standard work, checklists inside modern software, visual inventory controls, and a relentless continuous improvement loop that turns every callback into a process upgrade. The result is fewer surprises for clients and more confidence for technicians. Culture ties it all together. Steve talks about hiring for values and embracing diverse backgrounds—Navy vets, former chefs, and more—to expand perspective and ownership in the field. Training happens twice a week, and AI coaching tools like Sales Pro add bite-sized best practices straight from the field nationwide. On the growth side, we unpack how Peakzi provides real-time market pulse data and elevates AI search visibility across ChatGPT and Gemini, helping the team meet homeowners where they actually ask for help today. If you care about building a durable home services business—one that wins on trust, process, and smart visibility—you’ll walk away with a clear playbook to implement now. Subscribe, share this with a fellow operator, and leave a quick review telling us the one change you’d make in your service workflow today. Powered by: www.peakzi.me More info: https://ai.scmdfwair.com/offers Peakzi Podcast: Home Services Success Stories

    29 min

Ratings & Reviews

5
out of 5
4 Ratings

About

The Home Services Success Stories: Real Stories. Real Businesses. Real Growth. Every home service business has a story — and we’re here to tell it. The Home Services Success Stories Podcast features conversations with real Peakzi partners and clients across the trades: HVAC, plumbing, electrical, roofing, and beyond. Each episode spotlights an entrepreneur or service leader who’s built something remarkable — sharing how they started, what drives their business, and the lessons learned along the way. From building teams to scaling operations and embracing AI-driven marketing, our guests talk candidly about what’s working, what’s changing, and how Peakzi helps them grow, hire smarter, and show up stronger in AI search. It’s not just another business podcast — it’s authentic storytelling from the people keeping homes and communities running every day. Brought to you by Peakzi — helping home service companies grow through AI marketing, visibility, operations, and recruiting solutions.