The Business Of Thinking

Richard Reid

“The Business of Thinking” is the only podcast that gives ambitious leaders evidence-based psychological strategies for peak performance, decision-making, and resilience. Are you a founder, CEO, or senior executive struggling with decision fatigue, stress, or imposter syndrome? You're not alone. The challenges of modern leadership are primarily psychological. Join Richard Reid, organisational psychologist and leadership coach, as he cuts through the noise to deliver actionable mental models from psychology and behavioural science. In 30-45 minute deep-dives and conversations with global experts, you'll learn how to master the inner game of leadership, build resilient teams, and leverage your mind for competitive advantage. In every episode, you will: Discover the hidden cognitive biases sabotaging your strategic decisions.Learn to build psychological safety in your team for innovation and high trust.Find out the evidence-based secrets to sustained resilience without burnout. Stop managing your business. Start mastering your mind. Want the actionable takeaways and resources mentioned in the episodes? Find more information on www.richard-reid.com.  Subscribe today for your weekly mental upgrade!

  1. 6d ago

    You Have To Be Selfish To Be Selfless ft. Espree Devora

    What if the biggest thing standing between you and your potential is your own belief system and you've never been taught how to change it? In this rich and wide-ranging episode, Richard is joined by Espree Devora, founder of the Women in Tech and We Are LA Tech podcasts, entrepreneur, and fierce champion of human potential. Espree shares the daily practices that have transformed how she operates, from breathwork and nervous system regulation to the two-minute task method and the radical power of boundaries. This is a conversation about far more than tech or women in business. It's about what it takes to show up fully and what gets in the way. Espree opens up about years of burnout from self-sacrifice, her ongoing recovery, and how learning to be selfish in the right way is the key to being truly selfless.  Key Takeaways Self-limiting beliefs are the primary barrier between people and their potential — seeing others succeed is one of the most powerful ways to expand what you believe is possible for yourself. Regulating your nervous system through breathwork is not woo-woo - it is a practical, tactical tool used by elite military units and high performers worldwide.  The two-minute method removes the resistance to starting small consistent actions compound into significant progress.  Good, kind, generous people are often the worst at boundaries and mastering them is essential to avoid burnout and resentment.  You have to be selfish in order to be selfless - taking care of yourself first is what enables you to serve others well. Episode Highlights Espree's founding story - why she created Women in Tech after noticing the conversation was focused on what wasn't possible for women.  The four-minute mile analogy and how one person breaking a barrier unlocks it for thousands. How breathwork, Reality Transurfing, and nervous system regulation form Espree's daily morning ritual.  Burnout, resentment, and the long road back, Espree's honest account of years of self-sacrifice and recovery.  Social media as drug addiction — and the two-phone system Espree uses to take back control of her attention. Timestamps 00:00 Introduction —  Creating Women in Tech and We Are LA Tech  02:32 Self-limiting beliefs — the real barrier to achievement  03:56 Nervous system regulation and why Espree studies it daily  05:23 Breathwork — not woo-woo, used by the Navy SEALs  07:08 Reality Transurfing and daily rituals to rewire perspective  08:10 Daniel Kahneman — System One, System Two and breathwork  11:11 Why breathwork has been unfairly positioned as far out there  12:20 Binaural beats, undiagnosed ADHD and learning how your brain works  15:16 Human design, anger, and embracing emotions rather than fighting them  17:06 Emotions are information — what you do with them is the work  18:55 The 18-year-old founder Espree wants to champion  20:46 Boundaries — the master skill for kind and generous people  26:11 Burnout, resentment, and the long road back  31:11 Writing your own headline — your career doesn't have to look a certain way  34:43 Social media as addiction — and the two-phone system  38:52 Self-medicating with screens — and the clarity on the other side  42:40 The book — principles, sincerity, and a promise to publish 🔗 Connect with Espree Devora  Website: podcast.womenintechshow.com  LinkedIn: https://www.linkedin.com/in/espree  Instagram: https://www.instagram.com/p/C_jI2v-PHf_/  Connect and Subscribe Thank you for joining us on The Business of Thinking podcast. If you enjoyed this conversation, please subscribe and leave a rating! It helps us bring more insightful content on the psychology of high performance. Find more about Richard Reid's work at www.richard-reid.com. Download the first two chapters of Richard's "Charisma Unlocked", audio or PDF version for free and begin your transformation towards authentic charisma: https://richard-reid.com/master-authentic-charisma/ Production Credit: Edited and produced by @the32collective_ / https://www.the32collective.co/

    47 min
  2. May 26

     Why Being Busy Is Killing Your Business Growth ft. Christopher Adams

    Are you busy all day but not actually moving forward? In this episode, Richard is joined by Chris Adams, strategic growth advisor and founder of CJA Consulting, who works with professional services firms and business owners across the world to cut through overwhelm and build clear, focused growth strategies. Chris breaks down why the biggest block to business growth isn't technical skill — it's the mindset shift that nobody prepares you for when you make partner, go out on your own, or scale beyond yourself. From the spray-and-pray trap of unfocused marketing to the uncomfortable truth that people buy you not your brand, this conversation is packed with practical insight. Chris shares why your referral network outperforms any social media campaign, how personal brand is non-negotiable in a crowded professional services market, and why even he struggles to take his own advice — and what he does about it. Key Takeaways Identifying your ideal client and referral network is the foundation of every growth strategy — without it, all activity is noise.  Personal brand is not optional in professional services; people buy people, not company names.  Your referral network will always outperform thought leadership or social media when it comes to driving new business.  Reflection time is not a luxury — without it, business owners make reactive decisions rather than strategic ones.  You must own your own growth; no advisor, marketer, or consultant can do that for you. Episode Highlights The mindset shift lawyers face overnight when they make partner — and why it derails so many high performers.  Chris's lightbulb moment at a personal branding workshop six months into his business.  Why 150 international law firms competing in Dubai is the perfect illustration of personal brand as differentiator.  The spray and pray trap — what happens when you market before you have a strategy.  How AI tools like ChatGPT and Claude can help business owners get unstuck when no external advisor is available.  The launch of Muhami — a legal knowledge platform built to connect people with legal answers in the Middle East. Timestamps 00:00 Introduction — Richard welcomes Chris Adams  00:39 What CJA Consulting does and who it serves  01:21 The mindset shift from lawyer to business owner  03:36 Overwhelm as the common thread — and how to cut through it  05:13 Chasing shiny objects and losing strategic focus  06:35 Why every business owner needs reflection time  08:01 Meetings — the silent killer of productive time  10:03 The hamster wheel of busyness and how to break it  11:10 Resistance to change — the lawyer who said it was all on Chris  13:07 Personal brand, charisma, and why you are the differentiator  15:32 Dubai's crowded legal market and the power of standing out  17:56 Why sales is not a dirty word in professional services  20:33 Strategy before marketing — stop spraying and praying  21:51 Why referral networks beat social media every time  24:04 LinkedIn thought leadership made simple and systematic  26:52 Getting out from behind the computer — networking that fits you  28:42 Final tips — make a plan, reflect, and use AI to get unstuck  31:28 CJA Consulting, Muhami platform and Muhami Matters podcast 🔗 Connect with Christopher Adams  Website: www.muhami.ae  LinkedIn: https://www.linkedin.com/in/chrisadamsdxb/ Instagram: https://www.instagram.com/muhami.ae/ ⭐️ Connect and Subscribe Thank you for joining us on The Business of Thinking podcast. If you enjoyed this conversation, please subscribe and leave a rating! It helps us bring more insightful content on the psychology of high performance. Find more about Richard Reid's work at www.richard-reid.com. Download the first two chapters of Richard's "Charisma Unlocked", audio or PDF version for free and begin your transformation towards authentic charisma: https://richard-reid.com/master-authentic-charisma/ Production Credit: Edited and produced by @the32collective_ / https://www.the32collective.co/

    36 min
  3. May 19

     Why 70% Of Disabled Talent Is Being Left Out ft. Joyce Bender

    What if the thing that nearly killed you became the catalyst for changing thousands of lives? In this powerful episode, Richard is joined by Joyce Bender, founder of Bender Consulting Services and the Bender Leadership Academy, whose personal experience of epilepsy and a near-fatal seizure led her to transform how corporate America employs people with disabilities. Joyce pulls no punches: hiring people with disabilities is not charity — it is a smart business investment, and the data backs it up. From winning the President's Award at the White House to placing 200 people per year with the National Security Agency, Joyce has spent three decades dismantling the stigma, fear, and ignorance that keep 70 percent of disabled people out of the workforce. She shares the story of her angel at the movie theatre, why people with epilepsy have firepower, and what it truly means when someone arrives at work on a stretcher rather than miss a single day. Key Takeaways Something bad can happen to you — what defines you is what you make of it.  Hiring people with disabilities is a business investment, not an act of charity, with exceptional retention and engagement.  Stigma, fear, and ignorance are the primary barriers keeping disabled talent out of the workforce.  Education changes everything — the iDisability software platform was built to tackle workplace stigma at scale.  People with disabilities who have been excluded value work in a way that consistently outperforms expectations. Episode Highlights Joyce's misdiagnosed seizures leading to a fractured skull, brain haemorrhage, and coma at a movie theatre in 1985.  The mysterious doctor who appeared out of nowhere, saved her life, and was never identified.  How she pivoted from IT executive search to launching Bender Consulting Services in 1995.  Placing 200 people per year with disabilities at the National Security Agency in STEM roles.  The employee who called an Uber to hospital after being hit by a cab — and was back at work the next day.  The iDisability software platform and the Slaughter Stigma Campaign with bestselling author Karin Slaughter. Timestamps 00:00 Introduction — Richard welcomes Joyce Bender  01:00 Growing up with undiagnosed epilepsy  05:30 Pivoting from IT executive search to disability employment  09:00 Why hiring people with disabilities is a business investment  11:00 Retention, engagement, and the 70% unemployment figure  14:00 The Bender Leadership Academy and anti-bullying work  18:00 Teaching confidence, initiative, and public speaking to students  20:00 500 students on Disability Mentoring Day  22:00 The iDisability software platform — 52 modules  25:00 The Slaughter Stigma Campaign with Karin Slaughter  27:00 The employee who went to work on a stretcher  31:00 New focus: employment for people with intellectual disabilities  32:00 University of Pittsburgh partnership and AI in healthcare 33:00 Final words — paychecks not pity 🔗 Connect with Joyce Bender  Website: www.benderconsult.com / www.benderleadership.org  LInkedin: https://www.linkedin.com/in/joyce-bender-b840081/ Instagram: https://www.instagram.com/joyce_a_bender/ ⭐️ Connect and Subscribe Thank you for joining us on The Business of Thinking podcast. If you enjoyed this conversation, please subscribe and leave a rating! It helps us bring more insightful content on the psychology of high performance. Find more about Richard Reid's work at www.richard-reid.com. Download the first two chapters of Richard's "Charisma Unlocked", audio or PDF version for free and begin your transformation towards authentic charisma: https://richard-reid.com/master-authentic-charisma/ Production Credit: Edited and produced by @the32collective_ / https://www.the32collective.co/

    35 min
  4. May 12

    Shot, Captured And Sentenced To Death: A Story Of Survival ft. Aubrey Brooks

    What happens when an ordinary man finds himself on death row? In this gripping episode, Richard is joined by Aubrey Brooks, author of Death Row in Paradise, whose extraordinary life story spans mercenary combat, a failed coup d'état in the Seychelles, 18 months on death row, and nine months in solitary confinement — all underpinned by an unshakeable belief in himself and in something greater. Aubrey traces the mindset that carried him through the unthinkable, from a childhood shaped by a mother who believed anything was possible, to the moment he said the Lord's Prayer with a rifle butt at his head. Raised in Rhodesia with a can-do attitude instilled early, Aubrey became a special forces soldier, entrepreneur, and adrenaline junkie before a chance meeting led him into one of the most audacious missions of the Cold War era. Shot in the thigh, captured, tortured, and sentenced to death, Aubrey reveals how faith, mental discipline, and sheer will to live became his only weapons. His account of finding humanity in his captors, a presidential pardon, and returning home is both harrowing and deeply hopeful. Key Takeaways Belief in yourself compounds over time — the more you do, the more you become capable of doing.  Faith, whatever form it takes, provides an anchor when everything else is stripped away.  Mental discipline in isolation is a choice: Aubrey memorised songs, counted ceiling shapes, and walked daily to keep his mind alive.  Conducting yourself with dignity, even in captivity, changes how others treat you.  One never knows what is around the corner, holding on is always worth it. Episode Highlights Aubrey describes the moment a clairvoyant told him he was going overseas and would return — just days before he agreed to join the mission.  The chaos of the failed Seychelles coup when a loaded AK-47 was discovered in customs.  The beatings, the dark cell, and the orange glow of peace he experienced while saying the Lord's Prayer.  How saving two officers during a prison mutiny ultimately led to a full presidential pardon. Timestamps 01:00 Childhood in Rhodesia and a mother's belief  11:00 Relocating to South Africa and building Mr. Printer  20:00 The mission to the Seychelles and what went wrong in customs  28:00 Shot, captured, and two days on the run  31:00 Arrest, beatings, and solitary confinement  39:00 Mental strategies for surviving isolation  54:00 Meeting the President of the Seychelles  57:00 Sentenced to death and keeping composure  🔗 Connect with Aubrey Brooks  Website: www.aubreybrooks.com  Facebook: https://www.facebook.com/p/Aubrey-Brooks-Motivational-Speaker-100063549762539/ ⭐️ Connect and Subscribe Thank you for joining us on The Business of Thinking podcast. If you enjoyed this conversation, please subscribe and leave a rating! It helps us bring more insightful content on the psychology of high performance. Find more about Richard Reid's work at www.richard-reid.com. Download the first two chapters of Richard's "Charisma Unlocked", audio or PDF version for free and begin your transformation towards authentic charisma: https://richard-reid.com/master-authentic-charisma/ Production Credit: Edited and produced by @the32collective_ / https://www.the32collective.co/

    1h 14m
  5. May 5

    Less Is Your Competitive Advantage - Simplicity, Burnout, and Why Doing Less Gets More Done

    What if the secret to doing more was actually doing less? In this episode, Richard Reid sits down with author, coach, and keynote speaker Chris Lovett to explore why busyness has become one of the biggest threats to performance and how simplification might be the sharpest competitive advantage most leaders are ignoring. It all started with a CD case, a Fawlty Towers moment, and a one-way ticket to Copenhagen. Chris shares how stepping on a Mark Morrison CD in 2016 triggered a complete unravelling of his life, selling his flat, his car, and almost everything he owned — before returning to the corporate world with a radical new perspective. Now working with banks, tech firms, and leadership teams globally, Chris helps people strip back the noise, protect their energy, and deliver what actually matters. Key Takeaways  Busyness is a badge and it's making us worse at our jobs.  Back-to-back meetings drain decision-making capacity far faster than most leaders realise.  The best ideas don't come from screens.  The incubation effect, showers, walks, boredom is scientifically proven to unlock creativity.  Simplicity is a competitive advantage, not a retreat.  Your lunch break might be one of the highest-performing things you can protect. Episode Highlights The Mark Morrison CD case moment and the ripple effect that changed everything"Entrenched narratives" - the stories we keep telling ourselves long after they've expiredLeaving meetings five minutes early: the smallest rebellion that becomes a cultural shiftThe Volkswagen diesel scandal - what happens when people are pushed too farJK Rowling, Keith Richards, Joni Mitchell and what boredom actually producesRelentless, the business book designed for people who don't have time to read oneTimestamps 00:00 Welcome and introduction01:15 The CD case moment that started everything04:14 Selling the flat, the car, and going around the world05:42 Returning to corporate life with fresh eyes09:36 The smallest act of rebellion — leaving five minutes early11:57 Simplicity as competitive advantage21:27 Mistakes caused by pushing people beyond their limits29:09 Three things to free time and energy right now33:25 Boredom, JK Rowling, and the incubation effect41:53 About Relentless — and why it tells you to put it down 🔗 Connect With Chris Lovett  Find Relentless by Chris Lovett on Amazon, Waterstones, and Barnes & Noble. ⭐️ Connect And Subscribe  Thank you for joining us on The Business of Thinking podcast. If you enjoyed this conversation, please subscribe and leave a rating! It helps us bring more insightful content on the psychology of high performance. Find more about Richard Reid's work at www.richard-reid.com. Download the first two chapters of Richard's Charisma Unlocked, audio or PDF version for free: https://richard-reid.com/master-authentic-charisma/ Production Credit: Edited and produced by @the32collective_ / https://www.the32collective.co/

    48 min
  6. Apr 28

    Why Getting Everything You Want Still Feels Empty — with Jamie Smart

    What if the clarity, confidence, and peace of mind you've been searching for were already inside you? In this episode, Richard Reid sits down with bestselling author, coach, and keynote speaker Jamie Smart to explore why so many high-performers feel stuck - and the surprisingly simple shift that changes everything. As Jamie puts it, clarity is your mind's natural state. The problem isn't that you don't have it. You've simply been taught a misunderstanding of how your mind works. Jamie shares how he went from running large IT projects to discovering principles for psychology that he believes are as fundamental as the discovery of germs was to medicine. From a client who more than doubled his business turnover after a three-day intensive, to the Harvard Business Review research linking calm, happy states to peak performance, this episode is packed with insight on what truly drives results in business and life. Key Takeaways Your experience is created from the inside out — not by external circumstances. Happiness, wellbeing and clarity are internally generated, not dependent on achievement, relationships or bank balances. Entrepreneurs often mistake what they've built for the source of their success, when the real source is the mindset that built it. Over 93% of 700+ senior executives performed at their best when calm, happy and energised. Clarity is your mind's natural state. Overthinking fills it - understanding clears it. Episode Highlights Jamie's journey from IT project manager to Sunday Times bestselling author.  The "Ian formula" - how subtracting misunderstanding unlocks creativity and freedom. The rope bridge metaphor - navigating AI, exponential change, and humanity's future. Timestamps 00:00 Welcome and Introduction01:00 Jamie's background and career pivot 04:27 The inside-out nature of experience 18:20 The three steps to real change 29:34 Reception in coaching and therapy communities 33:48 The future — AI, exponential thinking, and the rope bridge 38:00 Where to find Jamie Smart 🔗 Connect With Jamie Smart  Website: www.JamieSmart.com LinkedIn: https://www.linkedin.com/in/jamiesmartclarity/  YouTube: www.youtube.com/clarityjamiesmart ⭐️ Connect And Subscribe Thank you for joining us on The Business of Thinking podcast. If you enjoyed this conversation, please subscribe and leave a rating! It helps us bring more insightful content on the psychology of high performance. Find more about Richard Reid's work at www.richard-reid.com. Download the first two chapters of Richard's "Charisma Unlocked", audio or PDF version for free and begin your transformation towards authentic charisma: https://richard-reid.com/master-authentic-charisma/ Production Credit: Edited and produced by @the32collective_ / https://www.the32collective.co/

    40 min
  7. Apr 21

    From Navy SEALs to Reality TV: The Science of Peak Performance with Dr. Steven Stein

    What does it really take to perform at your best under pressure?  In this episode, Richard Reid sits down with Dr. Steven Stein - clinical psychologist, author, and globally recognised expert in emotional intelligence - to explore how EQ shapes leadership, decision-making, and resilience. Steven shares insights drawn from 40+ years of research and work with elite groups including Navy SEALs, the FBI, and professional athletes. From managing anger constructively to trusting your gut in high-stakes moments, this conversation is packed with practical, research-backed strategies. As Steven puts it: "Find your purpose, and then find out how emotional intelligence can help you get there." Key Takeaways Emotional intelligence involves three core skills: awareness, management, and use of emotions. People tend to be either over-emotional or under-emotional, and both create problems.  Hardiness - built on Commitment, Challenge, and Control - is a proven framework for resilience. Daily small wins matter more than big rewards for sustained motivation.  In the age of AI, emotional intelligence will become even more critical for leadership. Episode Highlights EQ in elite military units - what Navy SEALs taught Steven about psychological safety and leadership.  Anger as a tool - how to manage it constructively rather than suppress or explode.  Gut instinct vs. analysis - when to trust your intuition and when to slow down.  The Three C's of Hardiness - Commitment, Challenge, and Control explained with real-world examples.  AI and the future of EQ - why human emotional skills will be the differentiator in an automated world. Timestamps 03:37 — Common EQ challenges: over and under-emotion  05:12 — Managing anger effectively  07:46 — Working with Navy SEALs and elite military groups  13:14 — Instinct vs. emotional intelligence in fast decisions  16:24 — Practical EQ strategies for busy professionals  20:00 — Managing back-to-back meetings and mental load 22:11 — The power of daily small wins and positive emotions  25:30 — Hardiness: the three C's framework  40:34 — Steven's next book: life lessons from reality TV  43:44 — Final advice: find your purpose and use EQ to get there 🔗 Connect With Steven Stein Website:  LinkedIn:  Instagram:  Facebook:  YouTube: ⭐️ Connect And Subscribe Thank you for joining us on The Business of Thinking podcast. If you enjoyed this conversation, please subscribe and leave a rating! It helps us bring more insightful content on the psychology of high performance. Find more about Richard Reid's work at www.richard-reid.com. Download the first two chapters of Richard's "Charisma Unlocked", audio or PDF version for free and begin your transformation towards authentic charisma: https://richard-reid.com/master-authentic-charisma/ Production Credit: Edited and produced by @the32collective_ / https://www.the32collective.co/

    45 min
  8. Apr 14

    The Psychology Of Breaking Barriers In Law With Caroline Flanagan

    What does it mean to go from feeling like the only one to becoming the first? Richard is joined by Caroline Flanagan - The Coach for Black Lawyers - for a powerful conversation about identity, imposter syndrome, resilience, and the mindset shift that changes everything. From studying on a makeshift desk of car tyres while facing eviction, to holding a Cambridge offer, Caroline's story is one of radical reframing. You have never been the only one. You are the first. Key Takeaways Imposter syndrome is rooted in being the only one in the room - awareness is the first step. Survival mode drains your bandwidth and limits your performance. Reframing from victim to first-mover changes how you show up entirely. Hard work alone won't get you promoted - visibility and strategic relationships do. Episode Highlights Caroline's defining moment at five: the only Black child in her school assembly hall. Growing up between two worlds - excelling at boarding school while facing poverty at home. Studying for A-levels while facing eviction, with a Cambridge offer on the table. Why technical excellence alone won't get you to partner level. Timestamps 00:00 Introduction  01:06 From law to coaching  03:26 The defining moment  06:41 Imposter syndrome and self-fulfilling prophecies  12:21 Survival mode vs flow  16:06 Family pushback on aspiration  23:39 The car tyre desk story  28:31 Who Caroline coaches and how  33:35 Is the dial moving on DEI? 3 8:28 You are the first — closing message 🔗 Connect with Caroline Flanagan  Website: https://carolineflanagan.com/about-caroline/ LinkedIn: https://www.linkedin.com/in/carolineflanagan00/ Facebook: https://www.facebook.com/carolineflanagan00/photos YouTube: https://www.youtube.com/@carolineflanagan-coach ⭐️ Connect and Subscribe Thank you for joining us on The Business of Thinking podcast. If you enjoyed this conversation, please subscribe and leave a rating! It helps us bring more insightful content on the psychology of high performance. Find more about Richard Reid's work at www.richard-reid.com. Download the first two chapter of Richard's "Charisma Unlocked", audio or PDF version for free and begin your transformation towards authentic charisma: https://richard-reid.com/master-authentic-charisma/ Production Credit: Edited and produced by @the32collective_ / https://www.the32collective.co/

    42 min

Ratings & Reviews

About

“The Business of Thinking” is the only podcast that gives ambitious leaders evidence-based psychological strategies for peak performance, decision-making, and resilience. Are you a founder, CEO, or senior executive struggling with decision fatigue, stress, or imposter syndrome? You're not alone. The challenges of modern leadership are primarily psychological. Join Richard Reid, organisational psychologist and leadership coach, as he cuts through the noise to deliver actionable mental models from psychology and behavioural science. In 30-45 minute deep-dives and conversations with global experts, you'll learn how to master the inner game of leadership, build resilient teams, and leverage your mind for competitive advantage. In every episode, you will: Discover the hidden cognitive biases sabotaging your strategic decisions.Learn to build psychological safety in your team for innovation and high trust.Find out the evidence-based secrets to sustained resilience without burnout. Stop managing your business. Start mastering your mind. Want the actionable takeaways and resources mentioned in the episodes? Find more information on www.richard-reid.com.  Subscribe today for your weekly mental upgrade!