The All Things Property Podcast

Simon Bacon

Welcome to The All Things Property Podcast. Hosted by Simon Bacon, an independent property expert with over 35 years' experience, and Ian Sadler, this podcast cuts through the corporate noise to deliver authentic, practical advice for property investors, landlords and sellers. Whether you're building a property portfolio, struggling with landlord challenges or looking to sell your home with personal service rather than corporate scripts, you'll find honest market insights, news updates and real-world solutions that actually work. Each episode brings you either in-depth conversations between co-hosts or expert interviews with mortgage brokers, accountants, solicitors and other property professionals. From investment strategy to tenant management and realistic property valuations, we cover the topics that matter to quality-focused property professionals and entrepreneurs who value relationships over transactions.  Subscribe now for weekly episodes.

  1. Oct 23

    What Should Your Letting Agent Do After a Tenant Moves In?

    What should your letting agent actually be doing once the tenant has moved in? Simon Bacon of Preferential Properties and co-host Ian Sadler explain why the first 30 days can be the most important part of a tenancy. This is part 2 of our 10-part series on property management. We cover early tenant queries and snagging, getting the inventory agreed and how an experienced agent tells a genuine repair from a tenant who just needs help. We also look at what an agent should handle without bothering the landlord, what has to go back to the landlord and the early warning signs that a tenancy needs closer management. Plus a real case of water under a kitchen floor where the landlord and tenant each blamed the other. And the question at the heart of the episode: where does an agent's responsibility stop? Part 1, what your letting agent should do before a tenant moves in: https://youtu.be/Z_ojXvlCz4k Chapters 0:00 Is your letting agent's job done at move-in? 0:39 What an agent should do in the first 30 days 1:42 Educating tenants who are new to renting 1:57 Problems that come up once a tenant moves in 2:47 Cleaning standards: whose standard counts? 3:11 Bins, window cleaners and local knowledge 3:39 First-time renters: a fish out of water 4:32 Is explaining the boiler the agent's job? 5:17 Landlords who go above and beyond 5:47 Should there be a standard for agents? 6:10 When a tenant challenges the inventory 6:34 Is 7 days long enough to check the inventory? 7:11 Genuine repair or a tenant needing help? 7:24 One point of contact vs being passed around 8:03 Ask the right questions when a repair is reported 8:49 Case study: the bubbling kitchen floor 10:59 What if the tenant refuses to pay? 11:41 Where does the agent's responsibility stop? 12:57 The unseen bit of property management 13:40 Will the tenant hold back the last month's rent? 14:43 Tenant queries an agent should just handle 15:16 What should go back to the landlord 16:12 Knowing when not to contact the landlord 16:40 Early warning signs a tenancy needs closer management 18:10 Summing up: deal with the small things early Listen to the podcast Spotify: https://open.spotify.com/show/65pvM5PsStLWf6zGyEjgjE?si=37f8a669859641cd Apple Podcasts: https://podcasts.apple.com/gb/podcast/the-all-things-property-podcast/id1852833218 About Simon Simon Bacon has run Preferential Properties, a lettings and sales agency covering Sutton Coldfield and North Birmingham, since 2007. https://prefprop.com Got a question you'd like us to answer on the show? Leave it in the comments. #Landlord #LettingAgent #PropertyManagement ______________________________ ______________________________ Get in touch with Simon for all your property needs.  www.prefprop.com E: simon@prefprop.com T: 0121 2402244

  2. Oct 16

    What Does a Letting Agent Actually Do Before Tenant Move-In?

    Finding a tenant is only the start. Between someone saying "I'll take it" and the keys being handed over, a good letting agent has a surprising amount to get right. This is the first episode of a new 10-part series in which Simon Bacon and Ian Sadler lift the lid on property management: what your letting agent is actually doing, why it matters and where a good agent makes a real difference. In this episode they cover referencing beyond a simple pass or fail, whether a previous landlord's reference can be trusted, right to rent, the safety certificates to have in place before move-in, who should do the inventory, which repairs an agent can sort without asking and whether an agent should ever refuse to hand over the keys. Simon and Ian run their agencies very differently and they don't always agree. Watch for the debate on who should have the final say on accepting a tenant and on whether an agent's job is to tell a landlord what to do or to advise. Landlord in Sutton Coldfield or North Birmingham and want to talk through how your property is managed? Get in touch at https://prefprop.com Simon Bacon is the owner of Preferential Properties, a lettings and sales agency serving Sutton Coldfield and North Birmingham. CHAPTERS 0:00 Cold open 0:27 A new series on property management 0:48 What should a letting agent do before move-in? 1:52 Referencing: looking beyond pass or fail 3:15 Can you trust a previous landlord's reference? 4:53 Choosing a referencing provider 5:49 Affordability and job stability 6:42 Should referencing be scored like a credit score? 7:32 Why tenants chase their references 8:13 Getting a feel for the tenant 8:48 Agent or landlord: who decides on a tenant? 9:44 Safety certificates to check before move-in 10:32 Getting the property ready for a new tenant 11:09 Right to rent, deposit and tenancy agreement 11:31 Who should do the inventory? 12:42 Where does the agent's job end and the landlord's begin? 14:07 When a landlord won't do the work 16:14 Do the photos match the property? 17:46 Setting a quality benchmark 19:27 Should an agent tell or advise? 20:16 Does a property need redecorating for every tenant? 20:48 Which repairs need the landlord's permission? 22:14 Why letting agents get a bad reputation 23:12 Building trust with a new landlord 23:29 Should an agent ever refuse to hand over the keys? 24:08 What does a well-managed move-in look like? 24:28 Educating new tenants 24:55 Summing up This is episode 1 of 10 in our property management series. Subscribe so you don't miss the rest. #LettingAgent #PropertyManagement #UKLandlord ______________________________ Get in touch with Simon for all your property needs.  www.prefprop.com E: simon@prefprop.com T: 0121 2402244

  3. Oct 9

    How to Choose a Buy-to-Let Property (20 Questions)

    Thinking about buying a buy-to-let property? Before you make an offer, these are the 20 questions every landlord should be asking. This week Simon Bacon of Preferential Properties swaps roles and puts the questions to co-host Ian Sadler, a long-standing buy-to-let landlord. Together they cover location and tenant demand, yield versus capital growth, whether flats and family homes still make sense, refurbishment versus ready to let, the compliance checks to make before you buy, EPC ratings and selective licensing. You'll also hear how to stress test a deal against rising mortgage rates, how to check whether an advertised rent is realistic and why your exit strategy starts before you buy. Thinking about getting into buy-to-let or growing your portfolio? Simon is gauging interest in a property investment seminar. Email simon@prefprop.com or leave a comment below to register your interest. Preferential Properties: https://prefprop.com CHAPTERS 0:00 20 questions before you buy 0:21 Buy-to-let vs buying a home 0:51 Is location more important than the property? 1:25 What makes a good rental location? 1:59 Should I buy for yield or capital growth? 3:00 What kind of tenant should I target? 3:45 What do tenants want from a rental? 4:42 Are family homes a good investment? 5:31 Are flats a good investment? 7:10 Should I buy a property that needs refurbishment? 7:42 Is a ready-to-let property safer? 8:08 How important is the property's condition? 8:45 What compliance checks should I make before buying? 10:30 What EPC rating should I buy? 10:46 Should I worry about EPC C by 2030? 11:00 Do licensing schemes matter when buying? 11:51 How important is local competition? 12:47 How do mortgage rates affect the numbers? 16:18 What maintenance costs should I budget for? 17:21 Is the advertised rent realistic? 18:27 What exit strategy should I have? 19:58 The biggest mistake landlords make 20:48 5 things to know before buying 21:09 Property investment seminar Listen on Spotify: [INSERT SPOTIFY LINK] Listen on Apple Podcasts: [INSERT APPLE LINK] New landlord and property Q&A every week. Subscribe so you don't miss the next one. #BuyToLet #PropertyInvestment #UKLandlord ______________________________ Get in touch with Simon for all your property needs.  www.prefprop.com E: simon@prefprop.com T: 0121 2402244

  4. Sep 25

    20 Essential Questions Every Seller Must Ask Before Presenting Their Property for Sale

    20 Essential Questions Every Seller Must Ask Before Presenting Their Property for Sale. Buyers aren't just looking at bricks and mortar. They're deciding whether they can see themselves living there, and presentation affects how many enquiries you get, the offers you receive and the price you finally achieve. Simon Bacon and Ian Sadler work through the 20 questions every seller should ask before putting a property on the market: what buyers notice first, how much kerb appeal matters, whether to declutter and remove personal items, when redecorating is worth it and when it isn't, which small repairs make a difference, whether you need a professional stager, why the kitchen and bathroom carry so much weight, how to prepare for photographs and viewings.  Plus the single biggest mistake sellers make.The short version: buyers don't expect perfection. They expect a home that looks cared for. Simon Bacon is the owner of Preferential Properties, a lettings and sales agency serving Sutton Coldfield and North Birmingham with over 30 years in property. For honest, realistic advice on selling your home, get in touch at simon@prefprop.com CHAPTERS 0:00 Welcome 0:30 Why presentation matters to buyers 1:21 Does presentation affect how quickly a property sells? 1:49 What do buyers notice first? 2:47 How important is kerb appeal? 3:19 Should you declutter before marketing? 3:45 Should you remove personal items? 4:21 Does cleanliness really matter? 4:51 Should you redecorate before selling? 6:21 Are minor repairs worth doing? 6:51 Do buyers notice unfinished jobs? 7:16 How important is lighting? 7:50 Should you stage your property? 9:00 Can a property feel too empty? 10:10 How important is the kitchen? 10:50 What about bathrooms? 11:15 Do you need to do anything with the garden? 11:57 How to prepare for photographs 12:38 Why are photographs so important? 13:09 How to prepare for viewings 14:45 Does the property need to be perfect? 15:05 The biggest mistake sellers make 15:47 The 5 key takeaways Subscribe for weekly, practical property guidance for landlords, tenants, buyers and sellers. #SellingYourHome #HouseSale #UKProperty #HomeStaging #KerbAppeal #EstateAgent #PropertyPodcast #PropertyAdvice #SuttonColdfield #Birmingham #SellingProperty #PropertyTips ______________________________ Get in touch with Simon for all your property needs.  www.prefprop.com E: simon@prefprop.com T: 0121 2402244

  5. Sep 18

    Understanding Damp and Condensation: Practical Tips for Landlords and Tenants

    Understanding Damp and Condensation: Practical Tips for Landlords and Tenants. Is it damp or condensation? It is one of the most misunderstood issues in the private rented sector, and getting the answer wrong means fixing the wrong thing. In this episode Simon Bacon and Ian Sadler work through 20 questions on damp, condensation and mould: what actually separates the two, what causes condensation, how much moisture an ordinary household puts into the air each day, why trickle vents should stay open, why mould so often appears behind furniture, whether black mould always means a building defect and which signs point to genuine damp, such as leaking gutters, roof defects, failed pointing or plumbing leaks. It also covers what a tenant should do when mould appears, how a landlord should respond, why painting over mould never solves it and when to bring in an independent damp and mould survey. Simon's central message is simple: investigate the cause before anyone decides whose fault it is. That matters more each year as Awaab's Law moves towards the private rented sector. Simon Bacon is the owner of Preferential Properties, a lettings and sales agency serving Sutton Coldfield and North Birmingham with over 17 years in property management. Get in touch at simon@prefprop.com. Chapters 00:00 Causes of condensation in homes 06:13 Preventing condensation behind furniture 08:24 Tenant and landlord responsibility issues 11:47 Managing condensation and when to consult experts 14:38 5 key points on damp issues  #DampAndMould #Condensation #UKLandlord #LandlordAdvice #TenantAdvice #BlackMould #AwaabsLaw #RentalProperty #PropertyManagement #PropertyPodcast #SuttonColdfield #Birmingham  ______________________________ Get in touch with Simon for all your property needs.  www.prefprop.com E: simon@prefprop.com T: 0121 2402244

  6. Sep 11

    How Much Should Landlords Budget for Maintenance? - Planned Vs Reactive

    Property ownership is not a passive investment. Maintenance spending is not optional, and the only real question is whether it happens on your timetable or on the boiler's. In this episode Simon Bacon and Ian Sadler work through the 20 questions landlords ask about maintenance: the difference between reactive and planned, which is genuinely cheaper over a full ownership cycle, why reactive is not always the wrong call, which parts of a property should be planned for and which are better handled as they arise, how often a property should be inspected, the costs landlords most consistently underestimate, and how much of your annual rental income to set aside. Simon gives a working figure for that last one, with the caveat that it moves with the age of the property. Simon Bacon is the owner of Preferential Properties, a lettings and sales agency serving Sutton Coldfield and North Birmingham with over 17 years in property management. Get in touch at prefprop.com. CHAPTERS  0:00 Cold open  0:22 Welcome  1:19 What is reactive maintenance?  1:52 What is planned maintenance?  2:28 Which approach is cheaper in the long run?  4:15 Why do landlords tend to favour reactive maintenance?  5:16 Is reactive maintenance always a bad thing?  6:17 Is planned maintenance always the best option?  7:39 What benefits most from planned maintenance?  9:03 Boilers and heating systems  9:41 Gutters and roofs  10:16 Does planned maintenance reduce emergency callouts?  11:13 How are tenants affected by maintenance?  11:58 Can good maintenance reduce void periods?  12:22 The costs landlords most often underestimate  13:19 How often should a property be inspected?  13:50 Do inspections actually save money?  14:16 How does maintenance affect property value?  15:34 What happens if you don't do the repairs?  16:05 Maintenance and keeping good tenants  16:53 How much should you set aside each year?  18:05 The biggest mistake landlords make with maintenance  18:59 The 5 key takeaways #PropertyMaintenance #UKLandlord #BuyToLet #LandlordAdvice #PropertyPodcast #PlannedMaintenance #RentalProperty #PropertyManagement #SuttonColdfield #Birmingham #UKProperty #LandlordTips ______________________________ Get in touch with Simon for all your property needs.  www.prefprop.com E: simon@prefprop.com T: 0121 2402244

About

Welcome to The All Things Property Podcast. Hosted by Simon Bacon, an independent property expert with over 35 years' experience, and Ian Sadler, this podcast cuts through the corporate noise to deliver authentic, practical advice for property investors, landlords and sellers. Whether you're building a property portfolio, struggling with landlord challenges or looking to sell your home with personal service rather than corporate scripts, you'll find honest market insights, news updates and real-world solutions that actually work. Each episode brings you either in-depth conversations between co-hosts or expert interviews with mortgage brokers, accountants, solicitors and other property professionals. From investment strategy to tenant management and realistic property valuations, we cover the topics that matter to quality-focused property professionals and entrepreneurs who value relationships over transactions.  Subscribe now for weekly episodes.