Guess What? Compliance Can Be Simple!

Dr. Natasha Guess

Guess What? Compliance Can Be Simple! is the podcast for small and mid-size healthcare and wellness leaders who want to build operational compliance that stands up to real-world scrutiny. Hosted by Dr. Natasha Guess, each short episode breaks down healthcare enforcement actions, regulatory expectations, and practical strategies to help your practice reduce risk, and strengthen day-to-day operations. The show is supported by the Compliance Support Hub, offering tools, and education to help you build defensible compliance systems. https://guesscomplianceconsultingllc.com/compliance-support-hub

  1. 2d ago

    Your Audit Found a Problem. Now What?

    Finding a compliance problem sounds like a success story. It is not always one. In this episode, Dr. Natasha Guess breaks down a real enforcement action that shows exactly what can happen in the space between finding a problem and actually doing something about it, and why that gap is where a good compliance story can quietly turn into a serious one. You will learn: Why finding a problem is only half the job, and what actually happens next determines everythingThe federal deadline most practices do not even know exists once a problem has been identifiedThe honest, unglamorous reasons money that has already been identified as owed still does not get returnedA practical way to trace one finding all the way through, from discovery to resolution, so you can see exactly where your own process breaks down If your practice has ever run an internal audit, a billing review, or a chart review, this episode is worth twenty minutes of your time. Resources mentioned in this episode: Compliance Confidence Assessment: https://guesscomplianceconsulting.myflodesk.com/compliance-confidence-assessment Connect with Dr. Natasha Guess:Website: https://guesscomplianceconsultingllc.comLinkedIn: Dr. Natasha Guess

  2. Aug 10

    Your Vendor Signed a BAA. Why That Still Won't Protect Your Practice

    A signed Business Associate Agreement feels like proof that your vendor relationships are covered. It is not. In this episode, Dr. Natasha Guess breaks down two real enforcement actions that show exactly where the gap between a signed BAA and actual vendor oversight tends to show up, and why that gap is one of the most common operational risks in small and mid-size healthcare practices today. You will learn: Why a signed BAA is the starting point of vendor governance, not the finish lineWhat regulators are actually looking for when a vendor is involved in a breach or a patient rights complaintThe two questions every practice owner and office manager should be able to answer about their vendors right nowA practical, five-question exercise you can run this week to find your own vendor oversight gaps before regulators do If your practice relies on any outside vendor for your EHR, billing, IT, cloud storage, or AI tools, this episode is worth twenty minutes of your time. Resources mentioned in this episode:Compliance Confidence Assessment: https://guesscomplianceconsulting.myflodesk.com/compliance-confidence-assessment Connect with Dr. Natasha Guess:Website: https://guesscomplianceconsultingllc.comLinkedIn: Dr. Natasha Guess

  3. Aug 3

    The $1.45 Million Billing Mistake: What Leadership Missed Before DOJ Got Involved

    Most people assume federal enforcement only happens to large health systems. This episode looks at a real case involving a physician practice and a $1.45 million settlement, and why the actual lesson has nothing to do with the dollar amount. Dr. Natasha Guess breaks down what regulators are really looking for when they investigate a practice's billing operations, why "I trust my staff" isn't a compliance strategy, and what it actually costs a practice once an investigation begins, far beyond the settlement figure itself. In this episode, you'll learn: Why every claim a practice submits represents a chain of operational decisions, not just a billing transactionThe difference between trusting your team and having a system that actually verifies their workWhat happens to a practice's reputation, referral relationships, and leadership capacity once a federal investigation startsA practical action step you can start on this week to find your own compliance blind spot Resources mentioned in this episode: Take the Compliance Confidence Assessment™ to find your practice's operational gaps before they become audit findings, enforcement actions, or costly disruptions: https://guesscomplianceconsulting.myflodesk.com/compliance-confidence-assessment Listen to this episode: Apple Podcasts: https://podcasts.apple.com/us/podcast/guess-what-compliance-can-be-simple/id1853309920Spotify: https://open.spotify.com/show/0PiHkaXMXOJk2NfWm5UfUm About the Show:Guess What? Compliance Can Be Simple! is hosted by Dr. Natasha Guess, Founder and CEO of Guess Compliance Consulting LLC, helping small and mid-size healthcare practices build compliance operations that function in real day-to-day workflows, not just on paper. Connect with Natasha:Website: guesscomplianceconsultingllc.comLinkedIn: www.linkedin.com/in/dr-natasha-guess-dlp-msl-bs-chc-chpc-306a0963 #HealthcareCompliance #OperationalCompliance #HIPAA #PracticeManagement

  4. Jul 27

    One Patient Complaint Can Change Everything

    When most people picture a federal compliance investigation, they imagine something big, a major ransomware attack, a multimillion-dollar fraud case, a national headline. But sometimes it starts with just one patient. In this final episode of the Compliance in the Operations series, Dr. Natasha Guess breaks down a real OCR enforcement action that began with a single patient complaint about delayed access to their medical records, and what it reveals about the operational systems most practices assume they have but have never actually tested. In this episode, you will learn: Why one patient complaint was enough to trigger a full OCR investigation, no breach, no cyberattack requiredThe difference between a HIPAA question and an operational question, and why regulators are usually evaluating the latterWhy "we've never had a complaint" is not the same thing as being preparedWhat separates practices that respond well to a complaint from those that scrambleA recap of what this eight-episode series covered, and the one question every episode has come back toA practical action step you can start on this week to close your own biggest operational gapKey Question From This Episode:If a patient filed a complaint against your practice tomorrow, would your documentation reflect how your practice actually operates, or would you be trying to build the operation after the investigation already started? Resources mentioned in this episode: Take the Compliance Confidence Assessment™ to find your practice's operational weaknesses before they become audit findings, enforcement actions, or costly disruptions: https://guesscomplianceconsulting.myflodesk.com/compliance-confidence-assessment About the Show:Guess What? Compliance Can Be Simple! is hosted by Dr. Natasha Guess, Founder and CEO of Guess Compliance Consulting LLC, helping small and mid-size healthcare practices build compliance operations that function in real day-to-day workflows, not just on paper. Connect with Natasha:Website: guesscomplianceconsultingllc.comLinkedIn: Dr. Natasha Guess

  5. Jul 20

    We're Too Small for That. Until OCR Came Knocking.

    We're too small for that. It's one of the most common things I hear from healthcare practice owners. But regulators don't decide who to investigate based on the size of your practice. In this episode, Dr. Natasha Guess breaks down a real healthcare enforcement action and shares the leadership lesson every small healthcare practice should learn before regulators come knocking. If you believe compliance belongs to one person in your organization, this episode may change the way you think about building a defensible compliance program. Resources mentioned in this episode: Compliance Confidence Assessment™https://guesscomplianceconsulting.myflodesk.com/compliance-confidence-assessment Book a Compliance Strategy Callhttps://calendly.com/guesscomplianceconsulting-proton/compliancestrategycall

  6. Jul 6

    Compliance Is a Living System. Not a One-Time Project.

    Most compliance programs were built during a slower season when the practice had time to focus. The problem is what happens after. In this episode Dr. Natasha Guess explains why compliance built once and never revisited is one of the most common and costly mistakes in healthcare operations, and what a functioning compliance program actually looks like when it is maintained the right way. If your practice has grown, added staff, changed vendors, or introduced new technology since your compliance program was last reviewed, this episode is for you. Resources mentioned in this episode: The Compliance Trap: How Not to Get Fined, Sued, or Shut Down is available now on Kindle.https://a.co/d/07KjFkr6 The Guesswork Ends Here™ HIPAA Compliance Template Kit gives you the documentation framework and 30-day roadmap to start building a defensible compliance foundation right now.https://guesscomplianceconsultingllc.com/the-guesswork-ends-here Book a Compliance Strategy Call:https://calendly.com/guesscomplianceconsulting-proton/compliancestrategycall

  7. Jun 29

    Documentation is Not Paperwork. It is Evidence.

    In healthcare compliance, documentation is not an administrative burden. It is the proof that your systems are working. In this episode Dr. Natasha Guess breaks down what compliance-ready documentation actually looks like, why clear ownership matters more than comprehensive policies, and what effective workforce training looks like in a lean healthcare team that does not have a dedicated compliance department. If your documentation exists but does not tell a coherent story about how your organization operates, this episode will show you what to build instead. Resources mentioned in this episode: The Compliance Trap: How Not to Get Fined, Sued, or Shut Down is available now on Kindle.https://a.co/d/07KjFkr6 The Guesswork Ends Here™ HIPAA Compliance Template Kit gives you the documentation framework and 30-day roadmap to start building a defensible compliance foundation right now.https://guesscomplianceconsultingllc.com/the-guesswork-ends-here Book a Compliance Strategy Call:https://calendly.com/guesscomplianceconsulting-proton/compliancestrategycall

  8. Jun 22

    HIPAA Is Not Only a Legal Requirement. It Is an Operational Blueprint.

    Most practice leaders understand that HIPAA exists. Far fewer understand that HIPAA is actually a map for how to run a compliant operation. In this episode Dr. Natasha Guess reframes HIPAA entirely. She walks through how the three HIPAA safeguard categories map directly onto operational functions a Practice Manager or COO already owns, what business associate agreements actually require beyond the signature, and why the leader who builds compliance into their operational structure is the most valuable compliance asset their organization has. Resources mentioned in this episode: The Compliance Trap: How Not to Get Fined, Sued, or Shut Down is available now on Kindle. https://a.co/d/07KjFkr6 The Guesswork Ends Here™ HIPAA Compliance Template Kit gives you the documentation framework and 30-day roadmap to start building a defensible compliance foundation right now. https://guesscomplianceconsultingllc.com/the-guesswork-ends-here Book a Compliance Strategy Call: https://calendly.com/guesscomplianceconsulting-proton/compliancestrategycall

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Guess What? Compliance Can Be Simple! is the podcast for small and mid-size healthcare and wellness leaders who want to build operational compliance that stands up to real-world scrutiny. Hosted by Dr. Natasha Guess, each short episode breaks down healthcare enforcement actions, regulatory expectations, and practical strategies to help your practice reduce risk, and strengthen day-to-day operations. The show is supported by the Compliance Support Hub, offering tools, and education to help you build defensible compliance systems. https://guesscomplianceconsultingllc.com/compliance-support-hub

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