Guess What? Compliance Can Be Simple!

Dr. Natasha Guess
  • 5.0 (2)
  • Business
  • Updated Weekly

Guess What? Compliance Can Be Simple! is the podcast for small and mid-size healthcare and wellness leaders who want to build operational compliance that stands up to real-world scrutiny. Hosted by Dr. Natasha Guess, each short episode breaks down healthcare enforcement actions, regulatory expectations, and practical strategies to help your practice reduce risk, and strengthen day-to-day operations. The show is supported by the Compliance Support Hub, offering tools, and education to help you build defensible compliance systems. https://guesscomplianceconsultingllc.com/compliance-support-hub

  1. 5h ago

    The Service Animal Your Front Desk Turned Away

    A disabled veteran was turned away from a post hospitalization appointment because of a dog. The consequences were not theoretical. In this episode of Guess What? Compliance Can Be Simple!, Dr. Natasha Guess breaks down a 2026 Department of Justice settlement involving a Tampa area pain management clinic and a disabled veteran whose service animal was denied entry. She walks through what the ADA actually permits a front desk employee to ask, the limited and specific circumstances where a service animal can be excluded, and why a general no pets policy leaves your least prepared employee making a decision with real legal and human consequences. If your front desk has never been given a clear answer for this exact scenario, this episode is for you. Guess What? Compliance Can Be Simple! is hosted by Dr. Natasha Guess, founder of Guess Compliance Consulting LLC. Spotify: https://open.spotify.com/show/0PiHkaXMXOJk2NfWm5UfUm?si=jjDtTOaZQ9SfDtn7-trA7QApple Podcasts: https://podcasts.apple.com/us/podcast/guess-what-compliance-can-be-simple/id1853309920YouTube: https://www.youtube.com/playlist?list=PLsdYEfN6ziUxSXY0sefq0e1XMXUdJaF7P Resources mentioned in this episode: The Compliance Trap: How Not to Get Fined, Sued, or Shut Down is available now on Kindle.https://a.co/d/07KjFkr6 Request a Compliance Diagnostic:https://guesscomplianceconsultingllc.com/compliance-diagnostic

  2. Oct 5

    The Patient Who Could Not Understand Their Own Care

    Everyone followed the rule. The patient still could not explain their own treatment plan afterward. In this episode of Guess What? Compliance Can Be Simple!, Dr. Natasha Guess examines a 2024 Department of Justice case involving a major healthcare system and the exclusion of support persons for patients with disabilities. She walks through why offering an accommodation is not the same thing as confirming it worked, what effective communication actually requires under the law, and the specific operational process every practice needs before, during, and after a patient encounter to catch this gap before a regulator does. If your practice has ever relied on a policy to answer a question that only a person in the room could actually answer, this episode is for you. Guess What? Compliance Can Be Simple! is hosted by Dr. Natasha Guess, founder of Guess Compliance Consulting LLC. Spotify: https://open.spotify.com/show/0PiHkaXMXOJk2NfWm5UfUm?si=jjDtTOaZQ9SfDtn7-trA7QApple Podcasts: https://podcasts.apple.com/us/podcast/guess-what-compliance-can-be-simple/id1853309920YouTube: https://www.youtube.com/playlist?list=PLsdYEfN6ziUxSXY0sefq0e1XMXUdJaF7P Resources mentioned in this episode: Request a Compliance Diagnostic:https://guesscomplianceconsultingllc.com/compliance-diagnostic

  3. Sep 28

    The Employee You Hired Before Anyone Checked

    What happens when a growing healthcare practice needs someone to start immediately—but the required checks have not been completed? In Episode 47, Dr. Natasha Guess examines how an ordinary hiring decision can become a serious compliance risk when onboarding moves faster than screening, credentialing, and operational oversight. You will learn: Why hiring an employee and clearing them to perform healthcare services are not the same decisionHow rapid growth can expose weaknesses in onboarding and workforce screeningWhy assigning a screening task is not enough without documented verificationOne practical question leaders can use to test their pre-start process Your practice may have screening requirements on paper. But would your actual workflow stop an employee from working if one of those checks had not been completed? Take the free Practice Risk Assessment to identify potential operational gaps inside your practice: https://guesscomplianceconsultingllc.com/compliance-diagnostic- Connect with Dr. Natasha Guess:Website: https://guesscomplianceconsultingllc.comLinkedIn: Dr. Natasha Guess

  4. Sep 21

    The New Service You Launched Before Compliance Was Ready

    Your practice launches a new service. The technology works, patients are being enrolled, and claims are ready to go. Then someone asks: “Has compliance reviewed this?” In this episode, Dr. Natasha Guess examines what can happen when growth moves faster than a practice’s compliance systems. Using a federal remote patient monitoring case, she explores why a service can appear ready for launch while important operational requirements remain unresolved. You will learn: Why a vendor’s assurance may not be enoughThe compliance questions that can get missed during a fast launchHow technology, workflow, documentation, and billing can fall out of alignmentWhy compliance should be involved before the launch date is set If your practice has recently added a new service, technology, location, or provider type, this episode will help you consider whether your compliance operation has kept pace with that growth. Resources mentioned in this episode: Compliance Diagnostic: https://guesscomplianceconsultingllc.com/compliance-diagnostic- Listen now: Spotify: https://open.spotify.com/show/0PiHkaXMXOJk2NfWm5UfUm Apple Podcasts: https://podcasts.apple.com/us/podcast/guess-what-compliance-can-be-simple/id1853309920 Connect with Dr. Natasha Guess: Website: https://guesscomplianceconsultingllc.com LinkedIn: Dr. Natasha Guess

  5. Sep 14

    The AI Tool Your Staff Started Using Without You Knowing

    If you asked five employees right now what AI tools they actually use to do their jobs, and then asked leadership what AI tools have actually been approved, would those two lists match? In this episode, Dr. Natasha Guess breaks down why that gap, not the absence of an AI policy, is often the real compliance risk hiding inside growing practices. She connects it to a recent federal development in AI oversight, and walks through exactly how to find out where your own practice stands before the gap finds you first. You will learn: Why "they are only using it to save time" is not actually a governance answerThe real difference between an approved AI tool and one an employee just started using on their ownWhy approving a tool once is not the end of the governance processA simple, five-person exercise you can run this week to find your own AI visibility gap If you are not confident you could name every AI tool currently being used inside your practice, this episode is worth twenty minutes of your time. Resources mentioned in this episode:Compliance Confidence Assessment: https://guesscomplianceconsulting.myflodesk.com/compliance-confidence-assessment Listen now:Spotify: https://open.spotify.com/show/0PiHkaXMXOJk2NfWm5UfUmApple Podcasts: https://podcasts.apple.com/us/podcast/guess-what-compliance-can-be-simple/id1853309920 Connect with Dr. Natasha Guess:Website: https://guesscomplianceconsultingllc.comLinkedIn: Dr. Natasha Guess

  6. Sep 7

    When Patients Can't Be Heard: When Communication Access Becomes a Compliance Issue

    There is a compliance question that does not get nearly enough attention. What happens when your patient cannot effectively communicate with your staff? Not because they are not trying, but because your practice has not built a reliable process to meet their communication needs. In this episode, Dr. Natasha Guess breaks down a real resolution involving a repeated communication failure, and a strikingly similar case resolved by federal regulators at a completely different kind of facility around the same time. Together, they show this is not a niche accessibility issue that only applies to certain specialties. You will learn: Why effective communication is a meaningfully higher bar than most practices assume they are operating underWhy relying on a family member to interpret informally does not meet the standard, and what actually doesHow to reverse engineer a real communication access system before you ever need oneThe exact question to ask your front desk this week to find out whether you have a functioning process or just good intentions If your practice has ever assumed "we will figure it out when the patient arrives," this episode is worth twenty minutes of your time. Resources mentioned in this episode:Compliance Confidence Assessment: https://guesscomplianceconsulting.myflodesk.com/compliance-confidence-assessment Listen now:Spotify: https://open.spotify.com/show/0PiHkaXMXOJk2NfWm5UfUmApple Podcasts: https://podcasts.apple.com/us/podcast/guess-what-compliance-can-be-simple/id1853309920 Connect with Dr. Natasha Guess:Website: https://guesscomplianceconsultingllc.comLinkedIn: Dr. Natasha Guess

  7. Aug 31

    The $2.3 Milion Vendor Trap: When a Vendor’s Workflow Becomes Your Compliance Liability

    Vendors can make running a healthcare practice easier. They bring technology, testing, billing support, new services, and sometimes new revenue opportunities. But there is one question leadership needs to ask before letting a vendor's process into the clinical workflow: who is actually making the healthcare decision? In this episode, Dr. Natasha Guess breaks down a case that is not an isolated incident. It is part of a pattern federal investigators have been working through for nearly two years, across practices that never worked with each other, all tied to the exact same kind of vendor arrangement. You will learn: Why convenience from a vendor is never a compliance defenseThe specific sequencing detail that can turn an ordinary vendor relationship into a federal caseHow to map what actually happens, in what order, from the moment a vendor enters your workflow to the moment a claim goes outThe one question every vendor relationship touching diagnosis, testing, or referrals should be able to answer If your practice works with any outside vendor for labs, diagnostic testing, technology, billing, AI tools, or marketing, this episode is worth twenty minutes of your time. Resources mentioned in this episode:Compliance Confidence Assessment: https://guesscomplianceconsulting.myflodesk.com/compliance-confidence-assessment Listen now:Spotify: https://open.spotify.com/show/0PiHkaXMXOJk2NfWm5UfUmApple Podcasts: https://podcasts.apple.com/us/podcast/guess-what-compliance-can-be-simple/id1853309920 Connect with Dr. Natasha Guess:Website: https://guesscomplianceconsultingllc.comLinkedIn: Dr. Natasha Guess

  8. Aug 24

    Is Everyone in Your Practice Still Licensed?

    Hiring someone with an active license does not mean that license stays active forever. So when was the last time anyone actually checked? In this episode, Dr. Natasha Guess breaks down a real self-disclosure case, and several others like it, that all trace back to the same operational gap: credential monitoring that lives in someone's memory instead of in a system. You will learn: The difference between two checks most practices only run one of, and why missing either one creates real exposureWhy self-disclosing a problem you find yourself is often the smarter financial and reputational pathWhat a real credentialing system needs to include, beyond what happens during hiringA practical five-person exercise you can run this week to find your own credentialing gaps If your credentialing process stops the day someone gets hired, this episode is for you. Resources mentioned in this episode:Compliance Confidence Assessment: https://guesscomplianceconsulting.myflodesk.com/compliance-confidence-assessment Connect with Dr. Natasha Guess:Website: https://guesscomplianceconsultingllc.comLinkedIn: Dr. Natasha Guess

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Guess What? Compliance Can Be Simple! is the podcast for small and mid-size healthcare and wellness leaders who want to build operational compliance that stands up to real-world scrutiny. Hosted by Dr. Natasha Guess, each short episode breaks down healthcare enforcement actions, regulatory expectations, and practical strategies to help your practice reduce risk, and strengthen day-to-day operations. The show is supported by the Compliance Support Hub, offering tools, and education to help you build defensible compliance systems. https://guesscomplianceconsultingllc.com/compliance-support-hub

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