Minute by Minut: Stories From People In Property with Nils Mattisson

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Managing properties at scale comes with challenges that most people never see: unauthorized parties, smoking violations, noise complaints, water leaks, and the balancing act between guest privacy and property protection.Minute By Minut is the insider’s guide for property managers and hospitality leaders who oversee student housing, apartment-hotels, multifamily residences, and rental portfolios. Hosted by Nils Mattisson, CEO of Minut, each episode dives into real-world stories, operational insights, and strategies for scaling smarter without sacrificing privacy or community trust.Through candid interviews with property operators, industry innovators, and technology leaders, this podcast delivers actionable solutions you can apply directly to your operations. From crisis prevention to community relations, from scaling tech adoption to cutting operational costs, this is the resource built for leaders, whether you’re managing one or a hundred units.Subscribe now to learn how to protect your property, strengthen your operations, and lead the future of property management.

Episodes

  1. Short-term rental regulation: How operators stay ahead and stay legal, with Sébastien Long

    5D AGO

    Short-term rental regulation: How operators stay ahead and stay legal, with Sébastien Long

    Regulation is tightening for short-term rentals, and operators who stay quiet risk not knowing how to stay compliant. In this episode of Minute by Minut, host Nils Mattisson sits down with Sebastian Long (Founder and CEO of Lodgeur, and Founding President of the Texas Short Term Rental Association) to unpack what happens when cities write rules without understanding how professional operators actually work. Sebastian shares a real story from Houston where early regulation drafts could have been an existential threat, plus what it took to mobilize, show up, and change the outcome.   They also dive into the rise of multifamily hospitality, why design directly impacts revenue, how to structure owner partnerships, and where tech and AI can genuinely help without replacing the fundamentals of hospitality.   Chapters 00:00 The Houston regulation that nearly killed the business 01:04 Show intro 01:34 Meet Sebastian Long 02:41 Sebastian’s journey from hospitality to banking to Lodgeur 06:29 Why he started Lodgeur 07:17 Can design really increase revenue? The data behind it 10:56 B2B2C tension: designing for owners and guests 11:47 The COVID pivot that changed the model 15:05 Aligning incentives with revenue share and smarter leases 16:33 Using Minut data to win a $25k rebate 20:16 Where operators and regulators clash most 23:59 Managing long-term regulatory risk 26:41 Tech, AI, and the reality of integrations 34:32 What operators are not preparing for 39:02 If he started again: what he’d do differently 41:07 The wildest surprise running Lodgeur 42:27 Final thoughts and wrap

    43 min
  2. Vacation rental tech stack: what to keep, cut, and fix for better profitability, with Adam Norko

    FEB 5

    Vacation rental tech stack: what to keep, cut, and fix for better profitability, with Adam Norko

    The vacation rental industry is entering a tougher era, and the winners will not be the ones with the most listings. They’ll be the ones who nail profitability, direct booking fundamentals, and consistently great guest experience. In this episode of Minute by Minut, host Nils Mattisson sits down with Adam Norko (Founder of AR Growth, and former leader at PointCentral, Breezeway, and Inhabit) to unpack what’s changed since the post-COVID boom, why so much money has been burned across the industry, and what operators should simplify right now to stay competitive.   Tune in for a practical conversation on marketing, tech stack bloat, OTAs, and the mindset shifts that separate the top end of the market from everyone else.   Chapters 00:00 The money disappearing, and the “K-shaped” industry 00:54 Show intro 01:24 Meet Adam Norko 02:26 From Marine Corps to vacation rentals: Adam’s path in 06:11 The biggest industry shifts: print to online, OTAs, smart tech 10:35 Why marketing and direct bookings matter again 11:19 The “K-shaped” vacation rental market: top vs bottom 12:55 Quality over quantity: what actually wins now 16:09 Stop chasing revenue: focus on profit 20:18 Tech stack reality check: what’s essential vs bloat 23:48 The core stack for direct bookings: website, PMS, ops, smart access 25:10 Integration hell and why it’s holding the industry back 28:00 Long tail vs enterprise: building for hosts and managers 33:45 Adam’s wild story: reviews, reality, and the Airbnb problem 36:18 Final thoughts and wrap

    37 min
  3. Why safety culture matters more than safety checklists, with Polly Dyer

    JAN 29

    Why safety culture matters more than safety checklists, with Polly Dyer

    What happens when property management shifts from “best effort” to truly safety-led? In this episode of Minute by Minut, host Nils Mattisson sits down with Polly Dyer (Property Director at Principal Estate Management) to unpack how UK residential property management is changing under modern building safety regulation, and what operators can do to stay ahead. Drawing on over two decades in the industry, Polly shares what’s actually happening on the ground: the operational reality of compliance, the tension between cost and safety, and why accountability (not just paperwork) is the next big unlock for better buildings. Tune in for a practical, candid conversation on turning compliance into a competitive advantage, without losing sight of residents, leaseholders, and the built environment you’re responsible for. Chapters 00:00 Introduction 01:19 Meeting Polly Dyer 02:04 Polly’s journey into property management 06:49 From unregulated to heavily legislated: what changed 09:45 Turning new safety laws into day-to-day operations 15:33 Unintended consequences, consolidation, and capability gaps 18:16 The leaseholder counterargument: cost and trust 19:51 What Building Safety Act work looks like in practice 21:05 The hardest buildings: missing records and Victorian blocks 26:11 Uncomfortable truths: construction failures and accountability 31:57 3 to 5 years ahead: how safety reshapes the industry 34:07 How property managers can stay ahead now 34:16 Polly’s wildest story from working in the industry 35:35 Final thoughts and wrap

    36 min
  4. Siddhi Mittal on Why Guest Experiences Are the New Direct Booking Lever

    12/11/2025

    Siddhi Mittal on Why Guest Experiences Are the New Direct Booking Lever

    What if private chef experiences could be your biggest revenue driver? In this episode, Nils Mattisson sits down with Siddhi Mittal, Co-Founder and co-CEO of yhangry, to explore how vacation rental operators can unlock serious incremental income through guest experiences, why AI-powered personalization is about to transform property management and the lesser talked about economics behind staying competitive in an oversupplied market. Whether you're managing a portfolio of properties or looking to differentiate your listings, this conversation cuts through the noise with practical strategies on positioning experiences upfront in your funnel, leveraging marketplace platforms smartly and preparing your tech stack for what's coming next. Tune in for an honest take on where hospitality is heading and how to get ahead of it.

    42 min
  5. Jeremy Werden Spills on The $100K Secret: Why Managing 5 Properties Beats Owning 25

    12/04/2025

    Jeremy Werden Spills on The $100K Secret: Why Managing 5 Properties Beats Owning 25

    How does one go from buying a boat and hustling on the side to building a revolutionary SaaS platform for the short-term rental industry? We ask Jeremy Werden in the latest episode of Minute by Minut. Listen in as host Nils Mattisson sits down with Jeremy Werden, Co-Founder of BNBCalc, to discuss his unconventional journey from private equity to becoming a multi-market short-term rental operator and software entrepreneur. In this episode, he shares how he turned his pandemic pivot — a boat rental side hustle and simple spreadsheets — into a comprehensive SaaS platform now powering thousands of property analyses. This conversation is a masterclass in being future-forward, tapping into industry gaps while keeping one’s hand on the pulse of the industry.

    33 min
  6. The Two Non Negotiables of Rental Success, with Leo Walton

    11/25/2025

    The Two Non Negotiables of Rental Success, with Leo Walton

    From AI-driven guest screening to new regulations around guest traceability, the short-term rental industry is evolving fast. In this episode of Minute by Minut, host Nils Mattisson talks with Leo Walton, Co-Founder of Truvi and Vice Chair at STAA, about proactive risk management strategies, guest screening best practices, and how to protect your property portfolio while scaling responsibly. Leo also shares why collaboration with local councils is an effective tool worth mastering, and how to balance profitability, safety, and genuine hospitality.This episode is your guide to future-proofing your short-term rental business and shaping a more sustainable industry.

    43 min
  7. Minute By Minut: Stories From People In Property with Nils Mattisson

    11/20/2025

    Minute By Minut: Stories From People In Property with Nils Mattisson

    Behind every great stay, there’s someone making sure it all runs smoothly. On Minute by Minut, host and CEO of Minut, Nils Mattisson, takes you inside the stories of the operators, entrepreneurs, and innovators redefining property management, today.In each episode, we uncover how real people build trust, scale operations, and protect their spaces - from short-term rentals to multifamily housing and beyond. Join us for a behind the scenes look at the late-night fixes, the lessons learned from guests and the technology shaping a smarter, safer hospitality industry. On Minute by Minut, we’re sparking conversations about the future of property operations, told by the people building it.

    1 min
  • 7 Episodes

About

Managing properties at scale comes with challenges that most people never see: unauthorized parties, smoking violations, noise complaints, water leaks, and the balancing act between guest privacy and property protection.Minute By Minut is the insider’s guide for property managers and hospitality leaders who oversee student housing, apartment-hotels, multifamily residences, and rental portfolios. Hosted by Nils Mattisson, CEO of Minut, each episode dives into real-world stories, operational insights, and strategies for scaling smarter without sacrificing privacy or community trust.Through candid interviews with property operators, industry innovators, and technology leaders, this podcast delivers actionable solutions you can apply directly to your operations. From crisis prevention to community relations, from scaling tech adoption to cutting operational costs, this is the resource built for leaders, whether you’re managing one or a hundred units.Subscribe now to learn how to protect your property, strengthen your operations, and lead the future of property management.

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