Aging Answers Podcast

Aging Answers

Welcome to Aging Answers with Rebecca and Vicki—your trusted guides through the maze of senior services. Whether you're helping a parent navigate their care options or planning ahead for yourself, we break down the confusion into clear, actionable steps. Each episode tackles the real questions families face: care at home, assisted living, memory care, transportation, safety modifications, and how to pay for it all. We explain Medicare, Medicaid, and VA benefits in plain English—not bureaucratic jargon—and show you exactly how they work in real life. Our goal is simple: give you a quick map o

  1. 6d ago

    Hearing Loss and Dementia: What Every Family Needs to Know | Aging Answers

    DESCRIPTION:Untreated hearing loss can speed up dementia, isolate your loved one, and even affect their safety behind the wheel. This week on Aging Answers, Vicki Jones and Rebecca Cox sit down with Dr. Peyton Lack of North Georgia Audiology, who has worn hearing aids himself since he was thirteen, to break down everything families need to know about hearing health.This episode covers the real connection between hearing and brain health, why untreated hearing loss is linked to faster cognitive decline, and what actually happens during a hearing test and fitting. Dr. Lack also explains tinnitus management, earwax removal, insurance coverage, and why waiting to get a hearing test checked can cost your loved one far more than money.Topics Covered:- Why hearing loss is directly linked to dementia risk- The difference between hearing something and understanding it- Why seniors often wait far longer to get help than they should- How modern hearing aids use Bluetooth, apps, and noise cancellation- What tinnitus is and how sound therapy can help manage it- When to get your ears professionally cleaned versus at home- Should you see an audiologist or an ENT first- Why the two week adjustment period matters so much- How hearing loss affects driving safety and reaction time- Insurance, VA coverage, and financing options for hearing aids- Current advocacy efforts to improve Medicare access to audiology care- Simple communication tips for talking to a loved one with hearing lossAbout Our Guest:Dr. Peyton Lack, AudiologistNorth Georgia AudiologyLocations in Gainesville, Johns Creek, and WoodstockHosts:Vicki Jones, Anchor Real Estate Advisors, Dawsonville GAresultsbyvicky@gmail.comRebecca Cox, Manor Lake Dawsonvillemarketing@manorlakeDW.comListen on YouTube, Spotify, Apple Podcasts, and iHeart Radio.#AgingAnswers #HearingLoss #HearingHealth #DementiaAwareness #SeniorCare #ElderCare #Audiology #NorthGeorgiaAudiology #HearingAids #Tinnitus #FamilyCaregiver #NorthGeorgia #ManorLake #BrainHealth #SeniorLiving

    46 min
  2. Jun 15

    When Your Family Can't Do It Alone: What a Care Manager Actually Does | Aging Answers

    Most families wait for a crisis before they call a care manager. By then everything is harder. In this episode Vicki Jones and Rebecca Cox sit down with Ali Arnett and Monique York, RN, both with Premier Care Management of Georgia, the largest care management company in the state, to talk about what care managers actually do and why more families should know they exist.This conversation covers everything from managing medications and doctor appointments to advocating in the ER, navigating hospital discharge, and walking alongside families all the way through end of life. Ali and Monique share real stories from the field that show what this kind of support actually looks like in practice.Topics Covered:- What care managers do and how they work as a team- Why seniors listen to a care manager when they will not listen to their own kids- How care managers navigate the gap between specialists who never talk to each other- Medication reconciliation and why doubling up on prescriptions happens more than you think- What a meddy planner is and why it matters- How to get through a hospital discharge when nobody explains what comes next- When to call a care manager and what the first visit looks like- How care management is billed and what long term care insurance may cover- Why families outside of the state need care management most- How care managers advocate for a patient's end of life wishes when the family is not ready to hear it- The difference between doing something for a patient and doing something to themAbout Our Guests:Ali Arnett, CDP - Geriatric Care ManagerMonique York, RN, BSN, CDP - Geriatric Care ManagerPremier Care Management of Georgiahttps://www.premiercmga.com/Ali also has a YouTube channel called Ali Answers with over 300 videos.Monique runs a Facebook page and YouTube channel called Life with Hospice.Hosts:Vicki Jones, Anchor Real Estate Advisors, Dawsonville GAresultsbyvicky@gmail.comRebecca Cox, Manor Lake Dawsonvillemarketing@manorlakeDW.comListen on YouTube, Spotify, Apple Podcasts, and iHeart Radio.#AgingAnswers #CareManagement #SeniorCare #ElderCare #FamilyCaregiver #SeniorLiving #DementiaCare #NorthGeorgia #ManorLake #PremierCareManagement #EndOfLifeCare #HospiceCare #AgingParents #MedicationManagement #CaregiverSupport

    40 min
  3. Jun 2

    How to Spot and Stop Senior Scams with Dale Jordan | Aging Answers

    In this episode of Aging Answers, Dale returns to break down what to do after a scam, how to protect your accounts, and the steps families can take to stop scammers before they get too far.We talk about the warning signs that someone has been targeted, what to do immediately if money is involved, why you should never give remote access to your computer, and how to protect seniors from Facebook scams, phone scams, and fake urgent messages. Dale also explains password managers, account alerts, device safety, and how to lock down family accounts without creating conflict.If you have aging parents, this is the kind of conversation that can save time, money, and a lot of stress.Topics covered:- What to do first if you think you have been scammed- When to call police, your bank, or the FBI- Why urgency is one of the biggest scam tactics- How fake pop-ups and remote access scams work- Why password managers are safer than storing passwords in browsers- How scammers use Facebook, Messenger, and social media profiles- How to limit unknown calls and texts- Why family-safe controls matter for seniors- How to talk to a loved one without sounding controllingDale also shares practical examples and simple steps families can use right away to reduce risk and protect their loved ones.Important Links:FTC fraud reporting and consumer guidance https://reportfraud.ftc.gov/Identity theft recovery guidance https://www.identitytheft.gov/AARP Fraud Watch Network https://www.aarp.org/money/scams-fraud/Annual credit report access https://www.annualcreditreport.com/National Do Not Call Registry https://www.donotcall.gov/About Our Guest:Dale Jordan, Cybersecurity SpecialistPerspectives Cybersecurityhttps://www.perspectivescybersecurity.com/about/Hosts:Vicki Jones, Anchor Real Estate Advisors, Dawsonville GAresultsbyvicky@gmail.comRebecca Cox, Manor Lake Dawsonvillemarketing@manorlakeDW.comListen on YouTube, Spotify, Apple Podcasts, and iHeart Radio.#AgingAnswers #SeniorScams #CyberSecurity #ScamAlert #ProtectYourParents #OnlineSafety #ElderFraud #FacebookScam #PasswordSecurity #FamilyCaregiver #NorthGeorgia #SeniorCare

    24 min
  4. May 13

    How Scammers Target Your Parents and What to Do About It | Dale Jordan Cyber Security Specialist

    Scammers are getting smarter, and seniors are their number one target. Hosts Vicki Jones and Rebecca Cox sit down with Dale Jordan, cybersecurity specialist at Perspectives Cybersecurity, to break down exactly how these scams work and what families can do right now to protect their loved ones.This is Part One of a two-part conversation. Part Two covers the specific steps you can take to protect your family.Topics Covered: Why seniors are the most targeted group for scams and fraudThe grandparent scheme and how AI is now used to clone voices and impersonate family membersRomance scams and why isolation makes seniors so vulnerableMedicare and Social Security fraud and how to spot the red flagsHow scammers build detailed profiles on your family for as little as $25The difference between phishing, smishing, vishing, and catfishingThe Venmo scam that tricks people into sending their own moneyHow a 25 million dollar company was robbed through a fully AI-generated video callHow to set up bank fraud alerts and daily transaction limitsWhy you should never answer a number you do not recognizeHow to lock down a senior's Facebook profile to limit public exposureWhat geofencing is and how companies track your location without you knowingFamily safe words and why every household needs one right nowImportant Links:FTC fraud reporting and consumer guidance https://reportfraud.ftc.gov/Identity theft recovery guidance https://www.identitytheft.gov/AARP Fraud Watch Network https://www.aarp.org/money/scams-fraud/Annual credit report access https://www.annualcreditreport.com/National Do Not Call Registry https://www.donotcall.gov/About Our Guest:Dale Jordan, Cybersecurity SpecialistPerspectives Cybersecurityhttps://www.perspectivescybersecurity...Hosts:Vicki Jones, Anchor Real Estate Advisors, Dawsonville GAresultsbyvicky@gmail.comRebecca Cox, Manor Lake Dawsonvillemarketing@manorlakeDW.comListen on YouTube, Spotify, Apple Podcasts, and iHeart Radio.

    32 min
  5. Apr 16

    Hospice Myth Busting: What Your Family Was Never Told

    Think hospice means giving up? Think it is only for cancer patients? Think you have to leave your doctor? This is Part Two of our conversation with Taylor Smith from Golden Rule Hospice and Matt Cox, owner of Spirit Hospice, and they are busting every myth families believe about hospice care.**Myths Busted in This Episode:**- You do not have to be days away from death to qualify- Hospice is not giving up, it is changing the goal of care- Hospice is not only for cancer patients- You do not have to leave your doctors- Switching hospice companies takes one piece of paper- Hospice is not complicated or hard to access**Topics Also Covered:**- What extended prognosis means and how you can graduate off hospice- How to choose the right hospice company and what questions to ask- Nursing ratios and why they matter- 24-hour on-call availability and what to expect after hours- Why dementia patients require a family member to sign all paperwork- Why a healthcare power of attorney must be set up before a diagnosis- How hospice handles families who do not want their loved one to know they are on service- Why frequent hospital visits can qualify someone for hospice- Planning cremation and funeral arrangements before the moment arrives- How hospice social workers help with the hardest conversations**Contact Our Guests:**Taylor Smith, Golden Rule Hospicetaylor@goldenrulehospice.comgoldenrulehospice.comMatt Cox, Spirit Hospice of Georgiamattc@spirithospicega.comspirithospicega.com**Hosts:**Vicki Jones, Anchor Real Estate Advisors, Dawsonville GAresultsbyvicky@gmail.comanchorhomeadvisors.comRebecca Cox, Manor Lake Dawsonvillemarketing@manorlakeDW.comListen on YouTube, Spotify, Apple Podcasts, and iHeart Radio.#AgingAnswers #HospiceCare #HospiceMyths #EndOfLifeCare #SeniorCare #ElderCare #DementiaCare #CaregiverSupport #Medicare #PowerOfAttorney #GoldenRuleHospice #SpiritHospice #ManorLake #NorthGeorgia #SeniorLiving #PalliativeCare #FamilyCaregiver #HospiceAwareness #AgingInAmerica #SeniorServices

    30 min
  6. Apr 3

    The Most Underutilized Senior Resource in North Georgia | Aging Answers Ep 9

    There is a resource available to your family right now that is fully covered under Medicare, comes with an entire team of superheroes, and most families have no idea it exists until they are already in crisis.Hosts Vicki Jones and Rebecca Cox sit down with Taylor and Matt, two liaisons who have spent a combined 30 years walking families through one of the most underutilized senior care resources in North Georgia.Topics Covered:What this resource actually covers and why it costs families nothingThe full team included: nurse, CNA, social worker, chaplain, bereavement coordinator, and your own personal liaisonAll durable medical equipment, supplies, and related medications covered at no chargeThe four levels of care: routine home care, respite care, inpatient unit, and continuous careTransitional care from hospital to home and from home to heavenBereavement support that continues for 13 months after your loved one passesEarly signs and qualifiers that signal it may be time to callWhy your doctor may not bring this up and what you can do about itWhat it means to graduate off this resource and why it actually happens more than you thinkHosts:Vicki Jones - Senior Real Estate Specialist, Anchor Real Estate Advisors📧 resultsbyvicky@gmail.comRebecca Cox - Director of Sales & Marketing, Manor Lake Dawsonville📧 marketing@manorlakeDW.comListen on YouTube, Spotify, Apple Podcasts, and iHeart Radio.#AgingAnswers #SeniorCare #ElderCare #CaregiverSupport #Medicare #EndOfLifeCare #NorthGeorgia #ManorLake #FamilyCaregiver #ComfortCare #SeniorLiving #TheResource

    58 min
  7. Mar 10

    What Every Senior and Family Needs to Know: UTIs, Dementia Meds, Driving, and Hard Conversations

    Hosts Vicki Jones and Rebecca Cox sit down with Melanie Fortenberry, FNP-C, Nurse Practitioner at Goshen Family Medicine in Dawsonville, Georgia, who serves sixteen senior living communities across North Georgia. This episode is packed with practical, honest information that every family with an aging parent needs to hear.Topics Covered:- What nurse practitioners do and how they differ from doctors- Why preventive screenings and checkups matter more as we age- How UTIs present differently in seniors (confusion, falls, and behavior changes instead of pain)- At-home UTI test kits and how families can use them- The dangers of polypharmacy (too many medications) and how to safely reduce them- How anesthesia and hospital stays can dramatically accelerate cognitive decline- Medications used for dementia behaviors (Namenda, Aricept, Depakote, Seroquel, Risperdal)- How to handle the driving conversation and what the DMV process looks like- When and how to pursue advanced directives, living wills, and power of attorney- Financial scams targeting seniors and how to protect against them- Adult Protective Services (APS) and when to make a referralAbout the Guest:Melanie Fortenberry, FNP-CGoshen Family Medicine, Dawsonville, Georgia🌐 ghosnfamilymedicine.netHosts:Vicki Jones - Senior Real Estate Specialist, Anchor Real Estate Advisors📧 resultsbyvicky@gmail.comRebecca Cox - Director of Sales & Marketing, Manor Lake Dawsonville📧 marketing@manorlakeDW.comListen on YouTube, Spotify, Apple Podcasts, and iHeart Radio.#AgingAnswers #SeniorHealth #NursePractitioner #DementiaCare #UTI #SeniorLiving #NorthGeorgia #ElderCare #CaregiverSupport #ManorLake #AdvancedDirectives

    51 min
  8. Feb 24

    What Rehab Actually Does for Seniors: PT, OT, and Speech Therapy Explained | Aging Answers Podcast

    Hosts Vicki Jones and Rebecca Cox sit down with Morgan Alvarez, Speech Language Pathologist (SLP), and Jacqueline Seward, Certified Occupational Therapist Assistant (COTA) and Rehab Director at Manor Lake Dawsonville, to break down what physical therapy, occupational therapy, and speech therapy actually do for seniors and why it matters more than most families realize.Topics Covered:The difference between PT, OT, and speech therapy and how they work togetherWhat speech therapy actually covers (swallowing, communication, and cognitive therapy)Signs your loved one may need a swallowing evaluationAge-related cognitive and memory changes vs. serious red flagsHow inpatient rehab differs from skilled nursing and outpatient therapyHow Medicare covers therapy visits and why you have to be strategic with your 40 visits per yearHow to choose the right rehab facility and what questions to askStaff retention as a key indicator of quality careWhy grip strength is a major fall risk indicatorThe link between hearing loss and cognitive declineWhy seniors who live alone can mask decline on the phoneCaregiver education and why letting seniors do things independently mattersDaily habits that support brain health as you age (Sudoku, staying social, writing)Guest Contacts:Morgan Alvarez, Speech Language PathologistWorking in inpatient rehab in Cumming, GeorgiaJacqueline Seward, COTA and Rehab DirectorLegacy Rehab at Manor Lake DawsonvilleHosts:Vicki Jones - Senior Real Estate Specialist, Anchor Real Estate Advisors📧 resultsbyvicky@gmail.comRebecca Cox - Director of Sales & Marketing, Manor Lake Dawsonville📧 marketing@manorlakeDW.comListen on YouTube, Spotify, Apple Podcasts, and iHeart Radio.​#AgingAnswers #SeniorRehab #PhysicalTherapy #OccupationalTherapy #SpeechTherapy #SeniorCare #ManorLake #NorthGeorgia #ElderCare #AgingInPlace #Medicare

    50 min

About

Welcome to Aging Answers with Rebecca and Vicki—your trusted guides through the maze of senior services. Whether you're helping a parent navigate their care options or planning ahead for yourself, we break down the confusion into clear, actionable steps. Each episode tackles the real questions families face: care at home, assisted living, memory care, transportation, safety modifications, and how to pay for it all. We explain Medicare, Medicaid, and VA benefits in plain English—not bureaucratic jargon—and show you exactly how they work in real life. Our goal is simple: give you a quick map o