Unfinished Business with Eric Mulvin

Eric Mulvin
  • 5.0 (1)
  • ENTREPRENEURSHIP

From taking his last paycheck at Pre-IPO Yelp to building six companies and scaling Pac Biz Outsourcing globally, host Eric Mulvin knows what it means to keep moving forward when the easy choice is to stop. On Unfinished Business, he sits down with business leaders and visionaries where we explore what are they doing with AI today, how are they valuing and uplifting people in their organization and community. We focus on how are leaders using AI + HI, Human Intelligence, to grow and adapt. These are conversations about building and shaping the future and the crazy stories we create along our journeys. Because no matter what you’ve accomplished, nobody’s business is ever finished, we explore where those goals meet and the challenges we face in trying to achieve them.

Episodes

  1. 6D AGO

    [Making an Impact Series] From DuPont to Building a Global Network in 195 Countries| Doug Bruhnke

    Most businesses are focused on what’s right in front of them. But what if the biggest opportunities aren’t local… but global? In this episode of Unfinished Business with Eric Mulvin, Eric sits down with Doug Bruhnke, Founder and CEO of Global Chamber, to explore why thinking beyond your city, or even your country, is no longer optional. With over 40 years of global business experience, including his time at DuPont and building a network that now spans 65 countries, Doug shares how global connections unlock opportunities most people never even see. From Arizona’s semiconductor boom and conversations with leaders like Senator Mark Kelly, to lessons inspired by Nelson Mandela, this episode challenges the way we think about growth, business, and the world around us. And toward the end, Doug shares a powerful vision, one that goes beyond business and into how we connect as people. Episode Highlights 00:00 – Welcome to Unfinished Business 01:27 – Meet Doug Bruhnke and Global Chamber 03:38 – From DuPont to building a global network 05:02 – A bad meeting that sparked a global movement 07:16 – The Taiwan semiconductor investment in Arizona 11:47 – Senator Mark Kelly and the global supply chain opportunity 14:02 – The idea of bringing a Taiwan night market to Phoenix 16:52 – What is “proximity bias” and why it matters 17:49 – Why 99% of opportunities are outside your city 23:17 – AI is evolving faster than most people realize 25:30 – Lessons from DuPont and being around top inventors 34:58 – Nelson Mandela and the idea of a global tribe 39:38 – Doug’s unfinished business and long-term vision About Doug Bruhnke Doug Bruhnke is the Founder and CEO of Global Chamber, a worldwide network helping businesses connect and grow across borders. With over four decades of experience in global trade, including leadership roles at DuPont where he earned five patents, Doug has worked across industries including aerospace, healthcare, and technology. He is passionate about helping companies expand globally and building connections that drive meaningful growth. Connect with Doug Bruhnke 🌐 Global Chamber: https://globalchamber.org 💼 LinkedIn: https://www.linkedin.com/in/dougbruhnke Unfinished Business with Eric Mulvin If you enjoy conversations with leaders who are building businesses, reinventing themselves, and creating impact, make sure to subscribe and turn on notifications. Instagram: @bizwithericFacebook: https://www.facebook.com/profile.php?id=61560126743830TikTok: https://www.tiktok.com/@bizwithericYouTube: https://www.youtube.com/@BizWithEricLinkedIn: https://www.linkedin.com/in/mulvin/ Powered by Pac Biz Outsourcing Pac Biz Outsourcing helps transportation, SaaS, software, and eCommerce companies scale customer support and back-office operations with dedicated teams in the Philippines. 🌐 Learn more: https://pac-biz.com 📩 Email: info@pac-biz.com 🎧 Podcast: https://pac-biz.com/podcast

    45 min

  2. MAR 24

    [Asian Leadership Series] AI Will Replace Jobs… Here’s What You Can Do About It | Athena Kan

    AI is changing the way we work faster than most people are prepared for. But what happens to the people behind the work? In this episode of Unfinished Business with Eric Mulvin, Eric sits down with Athena Kan, CEO and co-founder of Dreambound, to talk about one of the biggest challenges no one is really solving, how people stay relevant as AI reshapes entire industries. Athena shares how her team is helping hundreds of thousands of people transition into new careers across healthcare, trades, and AI-enabled roles. From her time working on Uber’s self-driving car team to building Dreambound, her focus has always been the same: not just advancing technology, but making sure people can keep up with it. This conversation goes beyond AI tools. It’s about the growing gap between adopting technology and actually training people to use it, and what that means for businesses, leaders, and individuals trying to navigate what’s coming next. And toward the end, Athena shares a story that brings everything into perspective… reminding us that behind every number is a real person trying to change their life. What You’ll Hear in This Episode Why AI disruption is happening faster than companies can adaptWhat “AI-proof” and AI-enabled careers really look likeThe gap between AI adoption and employee trainingHow Dreambound is helping people transition into new careers at scaleWhy focus, not speed alone, is the key to growth in an AI worldThe role of human intelligence alongside AI Episode Highlights 00:00 – Welcome to Unfinished Business 01:27 – Meet Athena Kan and Dreambound 03:49 – What “AI-proof” careers actually mean 05:39 – Training for the AI era and closing the skills gap 08:40 – Why companies struggle to train employees on AI 12:17 – How Dreambound is modernizing career pathways 15:00 – A powerful story of real-world impact 17:25 – Inspiration for Asian entrepreneurs 18:30 – Athena’s background and immigrant roots 21:06 – The Harvard experience and exposure to startups 23:19 – What it really takes to build a business 26:18 – Lessons from Uber’s self-driving car team 29:07 – Building company culture and moving fast 30:32 – Navigating change in today’s business environment 31:28 – Why focus compounds growth 34:46 – AI + Human Intelligence: working together 35:52 – The future of work in an AI-driven economy 39:17 – Learning from customers on the front lines 41:44 – Athena’s unfinished business Connect with Athena Kan 🌐 Dre Unfinished Business with Eric Mulvin If you enjoy conversations with leaders who are building businesses, reinventing themselves, and creating impact, make sure to subscribe and turn on notifications. Instagram: @bizwithericFacebook: https://www.facebook.com/profile.php?id=61560126743830TikTok: https://www.tiktok.com/@bizwithericYouTube: https://www.youtube.com/@BizWithEricLinkedIn: https://www.linkedin.com/in/mulvin/ Powered by Pac Biz Outsourcing Pac Biz Outsourcing helps transportation, SaaS, software, and eCommerce companies scale customer support and back-office operations with dedicated teams in the Philippines. 🌐 Learn more: https://pac-biz.com 📩 Email: info@pac-biz.com 🎧 Podcast: https://pac-biz.com/podcast

    49 min

  3. MAR 17

    [Vistage Series] From UFC Fighter to Leadership Coach | Clifford Starks

    Pressure is something every leader faces. But what if the way we think about pressure is completely backwards? In this episode of Unfinished Business with Eric Mulvin, Eric sits down with former UFC fighter turned leadership coach Clifford Starks Jr. to talk about what stepping into the cage taught him about leadership, entrepreneurship, and navigating high-pressure decisions. Clifford’s journey from professional fighting to coaching executives offers a powerful perspective on resilience, mindset, and what it really takes to perform when the stakes are high. Throughout the conversation, he shares stories from inside the arena and how those same lessons apply to the challenges leaders face in business and life. But the conversation doesn’t stop there. Toward the end of every episode, Eric asks one question that always reveals something deeper about the person behind the success. It’s the question that gets to the heart of why they keep pushing forward, even after everything they’ve already accomplished. Clifford’s answer is one you won’t want to miss. Because for him, the journey is far from finished. Episode Highlights 00:00 Introduction to Unfinished Business Podcast 02:28 Meet Clifford Starks: From Fighter to Coach 03:12 Transitioning from Fighting to Entrepreneurship 08:08 The Reality of Entrepreneurship 12:40 Leadership in Challenging Times 13:53 Navigating Leadership in the Age of AI 19:14 The Importance of Coaching 23:34 Parenting Lessons in Leadership 29:36 Embracing Change and Growth 35:55 Unfinished Business: Future Aspirations Connect with Clifford Starks LinkedIn: linkedin.com/in/clifford-starks/ Website: https://cliffordstarks.com Unfinished Business with Eric Mulvin If you enjoy conversations with leaders who are building businesses, reinventing themselves, and creating impact, make sure to subscribe and turn on notifications. · Instagram: @bizwitheric · TikTok: https://www.tiktok.com/@bizwitheric · YouTube: https://www.youtube.com/@BizWithEric · LinkedIn: https://www.linkedin.com/in/mulvin/ Powered by Pac Biz Outsourcing Pac Biz helps transportation, SaaS, software, and eCommerce companies scale customer support Unfinished Business with Eric Mulvin If you enjoy conversations with leaders who are building businesses, reinventing themselves, and creating impact, make sure to subscribe and turn on notifications. Instagram: @bizwithericFacebook: https://www.facebook.com/profile.php?id=61560126743830TikTok: https://www.tiktok.com/@bizwithericYouTube: https://www.youtube.com/@BizWithEricLinkedIn: https://www.linkedin.com/in/mulvin/ Powered by Pac Biz Outsourcing Pac Biz Outsourcing helps transportation, SaaS, software, and eCommerce companies scale customer support and back-office operations with dedicated teams in the Philippines. 🌐 Learn more: https://pac-biz.com 📩 Email: info@pac-biz.com 🎧 Podcast: https://pac-biz.com/podcast

    40 min

  4. MAR 10

    [Making an Impact Series] From Hollywood to Humanitarian: Feeding Millions | Andre Roberson

    What does it take for one person to feed millions and turn a simple act of service into a global mission? In this episode of Unfinished Business with Eric Mulvin, Eric sits down with Andre Roberson, founder and executive director of the Power of One Foundation. Over the past 17+ years, Andre has led initiatives focused on food insecurity, education, and community empowerment, impacting millions of lives across the United States and internationally. But Andre’s journey didn’t start in the nonprofit world. Before launching the Power of One Foundation, he was pursuing a career in entertainment, acting in projects like Notorious, appearing in commercials alongside Kobe Bryant, Shaquille O’Neal, and Chris Rock, and even appearing in more than 150 episodes of Days of Our Lives. What started as a calling to serve during the pandemic turned into a massive effort that helped feed millions of people. Andre shares the incredible story of the moment a 10-mile line of cars showed up for food distribution during COVID and how that experience helped shape the mission behind Power of One. Eric and Andre also talk about saying yes to unexpected opportunities, how faith and risk-taking opened doors around the world, and how Andre’s work has expanded from local food drives to international partnerships in places like Mexico and Africa. And if you think his entertainment career is behind him… think again. Andre also shares a teaser about a new film project he’s involved with and you won't believe the major actor that Andre is releasing a film with! If you're a business owner, leader, or someone looking to make a difference in your community, this conversation will inspire you to think bigger about what one person can do. Because sometimes the biggest impact starts with a single act of service. Episode Highlights 00:00 Introduction to Unfinished Business Podcast 00:56 The Power of One Foundation and Its Impact 03:48 The Journey of Giving Back 07:02 Community Engagement and Leadership Development 10:00 Global Perspectives on Poverty and Happiness 13:12 Expanding Horizons: From Local to Global Initiatives 16:09 Connecting with African Delegates and New Opportunities 22:39 The Urgency of Clean Water in Africa 24:33 The Power of Saying Yes 27:10 Resilience Through Adversity 31:23 Embracing Fear and Taking Action 33:46 From Entertainment to Nonprofit 37:35 Current Projects and Future Aspirations 39:11 Innovations in Nonprofit and AI 46:05 Unfinished Business and Future Dreams Unfinished Business with Eric Mulvin If you enjoy conversations with leaders who are building businesses, reinventing themselves, and creating impact, make sure to subscribe and turn on notifications. Instagram: @bizwithericFacebook: https://www.facebook.com/profile.php?id=61560126743830TikTok: https://www.tiktok.com/@bizwithericYouTube: https://www.youtube.com/@BizWithEricLinkedIn: https://www.linkedin.com/in/mulvin/ Powered by Pac Biz Outsourcing Pac Biz Outsourcing helps transportation, SaaS, software, and eCommerce companies scale customer support and back-office operations with dedicated teams in the Philippines. 🌐 Learn more: https://pac-biz.com 📩 Email: info@pac-biz.com 🎧 Podcast: https://pac-biz.com/podcast

    48 min

  5. MAR 4

    [Make an Impact Series] From Video Producer to Champion for Peace | Robert Farthing

    In this episode of Unfinished Business, Eric Mulvin sits down with Robert Farthing — creative producer, entrepreneur, and founder of Peace Pi. After a 30-year career in television, advertising, and running his own theme manufacturing business, Robert found himself unexpectedly reinventing his life. What started as a dream about hosting a pie fight for his 50th birthday evolved into the World’s Largest Pie Fight for Peace and ultimately the Peace Pi Broadcasting Network. This conversation dives into entrepreneurship, reinvention after failure, collective consciousness, leadership, legacy, and what it truly means to follow your bliss without attachment to expectations. If you're a business owner, creative, or leader navigating change and searching for deeper purpose, this episode is for you. Episode Highlights 00:00 - Navigating Career Changes and Ageism 04:28 - The Journey of Entrepreneurship 10:36 - Building Lasting Relationships in Business 13:08 - The Power of Relationships in Production 17:06 - The Birth of Peace Pie: A Creative Journey 22:41 - The Evolution of Peace Pie: From Idea to Movement 27:54 - Legacy and the Impact of Peace Pie 31:11 - Full Circle: The Peace Pie Broadcasting Network 35:13 - Embracing Opportunities and Peace-Centric Initiatives 36:21 - The Impact of COVID-19 on Collective Experiences 38:09 - Global Connectivity and the Butterfly Effect 40:52 - Navigating Reactions in a Connected World 44:40 - The Three Rs: React, Respond, Reflect 47:55 - Empowering Leadership and Team Dynamics 49:59 - Following Your Passion and Letting Go of Expectations About Peace Pi Peace Pi is a global movement dedicated to inspiring collective intention for peace each year on March 14 (Pi Day). Learn more or attend the upcoming event: Event: March 14, 2026, First Studio, Downtown Phoenix Register Here: https://tinyurl.com/yd7fns7d Livestream: Peace Pi Broadcasting Network (YouTube) Website: https://peacepi.com Instagram: @peacepitravelingmedicineshow Facebook: /peacepitravellingmedicineshow YouTube:@peacepitravelingmedicinesh6630 TikTok: Unfinished Business with Eric Mulvin If you enjoy conversations with leaders who are building businesses, reinventing themselves, and creating impact, make sure to subscribe and turn on notifications. Instagram: @bizwithericFacebook: https://www.facebook.com/profile.php?id=61560126743830TikTok: https://www.tiktok.com/@bizwithericYouTube: https://www.youtube.com/@BizWithEricLinkedIn: https://www.linkedin.com/in/mulvin/ Powered by Pac Biz Outsourcing Pac Biz Outsourcing helps transportation, SaaS, software, and eCommerce companies scale customer support and back-office operations with dedicated teams in the Philippines. 🌐 Learn more: https://pac-biz.com 📩 Email: info@pac-biz.com 🎧 Podcast: https://pac-biz.com/podcast

    59 min

  6. FEB 24

    [Making an Impact Series] Building From Global Airlines to Community Transformation | Elizabeth Gallagher

    In this episode of Unfinished Business, Eric Mulvin sits down with Elizabeth Gallagher, CEO of Gallagher Group International and longtime champion for minority-owned businesses and community impact. From launching an airline with 47 offices worldwide to working with global leaders to building City Impact Center in Las Vegas, Elizabeth shares how bold leadership, education, and technology can transform entire communities. This conversation dives into entrepreneurship, chambers of commerce, AI and technology access, nonprofit leadership, and what it really means to make an impact and change lives. If you're a business owner, leader, or someone who wants to grow your company while lifting others up, this episode is for you. Episode Highlights 00:00 – Opening remarks & welcome to Unfinished Business  01:49 – Eric shares his excitement for this long-awaited interview 02:03 – Introduction of Elizabeth Gallagher, President & CEO of Gallagher Group International 02:38 – Overview of Elizabeth’s career leading major organizations and working with high-profile clients like MGM Resorts, Caesars Entertainment, and Richard Branson 03:05 – Welcome to Elizabeth Gallagher & transition into the conversation 03:30 – City Impact Center: education, technology, and community initiatives 06:55 – Expanding higher education access & technology programs 09:00 – Addressing real community needs: food, transportation, education 10:55 – “Make an Impact” initiative & community engagement 14:30 – Elizabeth’s entrepreneurial journey: launching Air Nevada 16:25 – Leadership mindset: courage & refusing to take “no” 19:30 – The power of Chambers of Commerce for business growth 23:10 – Starting from scratch & building opportunity 24:40 – Pac Biz Outsourcing’s commitment to giving back 31:00 – The Las Vegas blimp story & Richard Branson 33:15 – Technology, AI & closing the opportunity gap 36:00 – How Chambers accelerate business relationships 43:30 – Volunteer opportunities at City Impact Center 45:15 – Final thoughts: why being in a room of givers changes everything Unfinished Business with Eric Mulvin If you enjoy conversations with leaders who are building businesses, reinventing themselves, and creating impact, make sure to subscribe and turn on notifications. Instagram: @bizwithericFacebook: https://www.facebook.com/profile.php?id=61560126743830TikTok: https://www.tiktok.com/@bizwithericYouTube: https://www.youtube.com/@BizWithEricLinkedIn: https://www.linkedin.com/in/mulvin/ Powered by Pac Biz Outsourcing Pac Biz Outsourcing helps transportation, SaaS, software, and eCommerce companies scale customer support and back-office operations with dedicated teams in the Philippines. 🌐 Learn more: https://pac-biz.com 📩 Email: info@pac-biz.com 🎧 Podcast: https://pac-biz.com/podcast

    46 min

  7. 12/16/2025

    [Growth Strategy Series] Data That Prevents Million-Dollar People Mistakes with Jackie Lord

    What happens when you stop guessing and start using data to lead your team? In this episode of the Unfinished Business Podcast, Eric Mulvin sits down with Jackie Lord, CEO of Elevate Consulting Group and Executive Advisor at Culture Index, to uncover how leaders can use behavioral data to fix their hiring strategy, retain top talent, and scale with confidence—even in the age of AI. Jackie brings years of executive experience from companies like Amazon, Boeing, and Make-A-Wish, now helping CEOs align their people with their mission. Together, they explore how to turn painful lessons and people problems into a competitive advantage using data. Beyond tools like Culture Index, Jackie shares the real cost of misalignment, the mistakes leaders make when implementing new systems, and how to get ROI from your team before you make your next hire. In this episode, Eric and Jackie discuss: (00:00) Introduction to Unfinished Business Podcast(03:35) Understanding Culture Index and Elevate Consulting(06:08) The Importance of Employee Happiness(11:09) Hiring Challenges for Small Businesses(14:24) The Role of Data in Leadership(17:45) AI and People Strategy in Business(26:10) The Role of AI in Decision Making(28:13) Understanding Personality Assessments(30:53) The Importance of Accurate Data(32:40) Challenges in Implementing Tools(35:51) The Impact of Proper Implementation(38:20) Quantifying the Cost of Misalignment(40:34) The Value of Continuous SupportJackie Lord is the CEO of Elevate Consulting Group and a licensed Executive Advisor with Culture Index. She brings two decades of experience in corporate and startup settings, now helping CEOs build proactive talent strategies using behavioral analytics. Her mission? Aligning people with purpose to drive growth and happiness inside organizations. Unfinished Business with Eric Mulvin If you enjoy conversations with leaders who are building businesses, reinventing themselves, and creating impact, make sure to subscribe and turn on notifications. Instagram: @bizwithericFacebook: https://www.facebook.com/profile.php?id=61560126743830TikTok: https://www.tiktok.com/@bizwithericYouTube: https://www.youtube.com/@BizWithEricLinkedIn: https://www.linkedin.com/in/mulvin/ Powered by Pac Biz Outsourcing Pac Biz Outsourcing helps transportation, SaaS, software, and eCommerce companies scale customer support and back-office operations with dedicated teams in the Philippines. 🌐 Learn more: https://pac-biz.com 📩 Email: info@pac-biz.com 🎧 Podcast: https://pac-biz.com/podcast

    47 min

  8. 12/09/2025

    [Creative Strategy Series] How His Book Found Him ft Ric Yancey

    What if one moment could rewrite your entire creative path? In this episode, Eric sits with author/illustrator Ricardo Yancey Jr. to uncover how a childhood promise, a single social media post, and a moment of grief led to a children’s book that now inspires families around the world. Ric reveals: • The unexpected spark that came during his grandmother’s funeral • Why he NEVER planned to become an author or illustrator • The Instagram moment with actress Erika Alexander that changed everything • How his first copy ended up in the UK — before family even bought it • The emotional reactions that convinced him his story mattered • The journey from children’s book… to animated short film • How a Disney/Nickelodeon/Marvel animator connected with his story instantly This is a conversation about memory, purpose, creativity, and the surprising way your personal story can resonate far beyond your expectations. If you’ve ever doubted that your ideas could matter… this episode will stay with you long after it ends. Unfinished Business with Eric Mulvin If you enjoy conversations with leaders who are building businesses, reinventing themselves, and creating impact, make sure to subscribe and turn on notifications. Instagram: @bizwithericFacebook: https://www.facebook.com/profile.php?id=61560126743830TikTok: https://www.tiktok.com/@bizwithericYouTube: https://www.youtube.com/@BizWithEricLinkedIn: https://www.linkedin.com/in/mulvin/ Powered by Pac Biz Outsourcing Pac Biz Outsourcing helps transportation, SaaS, software, and eCommerce companies scale customer support and back-office operations with dedicated teams in the Philippines. 🌐 Learn more: https://pac-biz.com 📩 Email: info@pac-biz.com 🎧 Podcast: https://pac-biz.com/podcast

    38 min

  9. 12/01/2025

    Episode 1: Every Leader Has Unfinished Business — Here’s Mine

    Welcome to the very first episode of Unfinished Business with Eric Mulvin, a podcast exploring how visionary leaders, entrepreneurs, and creative minds are reshaping their industries and making bold pivots in the age of AI. In this launch episode, the mic flips as Eric is interviewed by Isaac Navias, co-owner of LocalFi and host of Full Time to Travel Time. Together, they dig into the why behind this podcast: What does “unfinished business” really mean for business owners, and why is now the time to talk about it? Eric shares how his journey from a taxi company startup to building one of the fastest-growing BPOs in the Philippines, Pac Biz Outsourcing, has always been fueled by a desire to create impact through people and technology. They talk AI + HI (human intelligence), building people-first businesses in a tech-driven world, and how staying ahead requires constant reinvention. If you're a business owner, team leader, or innovator navigating the rapid changes in your industry, this podcast is for you. You’ll hear real stories, real strategies, and the human side of growth from people still building, still dreaming, and still chasing what’s next. Brought to you by Pac Biz Outsourcing: helping transportation, software, and eCommerce companies scale support and reduce costs with dedicated teams in the Philippines. Learn more at pac-biz.com. Unfinished Business with Eric Mulvin If you enjoy conversations with leaders who are building businesses, reinventing themselves, and creating impact, make sure to subscribe and turn on notifications. Instagram: @bizwithericFacebook: https://www.facebook.com/profile.php?id=61560126743830TikTok: https://www.tiktok.com/@bizwithericYouTube: https://www.youtube.com/@BizWithEricLinkedIn: https://www.linkedin.com/in/mulvin/ Powered by Pac Biz Outsourcing Pac Biz Outsourcing helps transportation, SaaS, software, and eCommerce companies scale customer support and back-office operations with dedicated teams in the Philippines. 🌐 Learn more: https://pac-biz.com 📩 Email: info@pac-biz.com 🎧 Podcast: https://pac-biz.com/podcast

    39 min
  • 9 Episodes

About

From taking his last paycheck at Pre-IPO Yelp to building six companies and scaling Pac Biz Outsourcing globally, host Eric Mulvin knows what it means to keep moving forward when the easy choice is to stop. On Unfinished Business, he sits down with business leaders and visionaries where we explore what are they doing with AI today, how are they valuing and uplifting people in their organization and community. We focus on how are leaders using AI + HI, Human Intelligence, to grow and adapt. These are conversations about building and shaping the future and the crazy stories we create along our journeys. Because no matter what you’ve accomplished, nobody’s business is ever finished, we explore where those goals meet and the challenges we face in trying to achieve them.

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