Defining Moments with Dustin

Dustin Heise

Defining Moments with Dustin Heise is where leadership meets high-performance sport. Dustin, CEO of Canada Snowboard, sits down with the athletes, coaches, and leaders who know what it takes to build strong teams and values-driven cultures. Expect real conversations, practical insights, and a closer look at the world of snowboarding, from Olympic drama to grassroots beginnings.

  1. 3d ago

    Madison Richardson - Professional Climber, Climbing Escalade Canada

    What does it take to compete at the highest level while helping shape the future of your sport? In this episode of Defining Moments, Dustin Heise sits down with Madison Richardson, professional climber, Canadian National Climbing Team athlete, and Chair of Climbing Escalade Canada’s Athletes Commission. Madison shares the journey that took her from a young climber to competing on the world stage, including the breakthrough performances that proved to her what was possible when she fully committed to her goals. She also opens up about the pressure that comes with high-performance sport, learning to separate self-worth from results, and the mental work required to keep growing. The conversation explores Madison’s evolution from athlete to leader, her work advocating for athletes within Canadian climbing, and the realities of competing in a sport where resources can be limited. She explains why athlete voices matter in organizational decision-making and how sharing both victories and struggles can help strengthen an entire sporting community. Madison also looks ahead to one of the biggest challenges of her career: pursuing a place at the 2028 Olympic Games. With women’s bouldering becoming its own Olympic discipline, she discusses learning to trust her preparation, embrace the pressure, and give herself permission to see just how far she can climb. It’s a conversation about resilience, leadership, community, self-belief, and continuing to evolve when the next challenge gets higher.

    Madison Richardson - Professional Climber, Climbing Escalade Canada
  2. Jun 30

    Garrett Ball – Chief Operating Officer, Golf Canada

    In this episode of Defining Moments, Dustin Heise sits down with Garrett Ball, Chief Operating Officer at Golf Canada, to explore the leadership lessons that emerge when sport, business, and purpose intersect. A five-time national lacrosse champion turned executive leader, Garrett shares the defining phone call that shifted his career trajectory and how his competitive drive evolved from the playing field to the boardroom. Together, Dustin and Garrett discuss building intentional cultures, leading through growth, and why protecting culture is one of leadership's most important responsibilities. The conversation also dives into Golf Canada's remarkable growth, the organization's world-class events strategy, and the transformative impact of First Tee – a program that has already reached more than 275,000 Canadian youth through the game of golf. Garrett shares his vision for the future of Canadian sport, the importance of innovation and accessibility, and why sport's greatest legacy extends far beyond the scoreboard. Whether you're a leader in sport, business, or community, this episode offers powerful insights on culture, purpose, and creating lasting impact. In this episode, you'll learn:  The defining moment that launched Garrett's executive leadership journey  Why culture must be built intentionally - not accidentally  How Golf Canada scaled while maintaining a strong organizational culture  The impact of First Tee and using sport to develop life skills  Why the future of Canadian sport depends on participation, innovation, and accessibility  How sport can create lifelong impact beyond wins and losses

About

Defining Moments with Dustin Heise is where leadership meets high-performance sport. Dustin, CEO of Canada Snowboard, sits down with the athletes, coaches, and leaders who know what it takes to build strong teams and values-driven cultures. Expect real conversations, practical insights, and a closer look at the world of snowboarding, from Olympic drama to grassroots beginnings.

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