The Veterinary Survival Show

Mark McGaunn, CPA/PFS, CFP® and Jenni George, CVPM
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We know that running a veterinary business can sometimes feel like you're fighting your way through a jungle of financial insecurity, HR nightmares, and overall business confusion. Our goal is to give you the ideas and tools you need to not just survive in this jungle but to thrive in the veterinary industry. By combining over 50 years of knowledge and experience with differing opinions and a little humor, we will help you get the information you need to make the best decisions for you and your veterinary business. Welcome to The Veterinary Survival Show with veterinary CPA and Certified Financial Planner Mark McGaunn and Certified Veterinary Practice Manager and practice owner Jenni George.

  1. JAN 26

    Artificial Intelligence (AI) in Veterinary Practices: Efficiency Without Losing Your Culture

    Artificial intelligence (AI) is no longer a future concept in veterinary medicine. It is already showing up in exam rooms, back offices, and practice management systems across the country. In this episode, Chris O’Day sits down with hosts Jenni George, CVPM and Mark McGaunn, CPA/PFS, CFP® to cut through the hype and talk honestly about how AI is being used in veterinary practices today, where it is creating real efficiency, and where it introduces new risks. From AI scribes and scheduling tools to legal gray areas and culture concerns, this conversation focuses on how practice owners can adopt artificial intelligence thoughtfully without losing what makes their practice human. In this episode, you’ll hear about: Where AI is already being used in veterinary practices todayHow AI scribe tools can improve efficiency while still requiring human oversightThe legal and medical record questions surrounding recordings, transcriptions, and data retentionCommon fears and misconceptions about artificial intelligence in veterinary medicineHow practice owners can start small, test responsibly, and build clear guardrailsWhy protecting client experience and practice culture matters just as much as efficiency gainsWhat Jenni and Mark are watching for at VMX and in the rapidly growing veterinary AI spaceIf you’re curious about artificial intelligence but unsure where to begin, this episode offers a practical, grounded perspective from professionals who are already seeing it in action.

    49 min

  2. JAN 16

    It Depends: Vet Equipment Leases, Cash Flow, and Avoiding Bad Deals

    In this episode of the Veterinary Survival Show, Mark McGaunn and Jenni George break down how veterinary practices can stay financially resilient through slow seasons, unexpected emergencies, and major equipment purchases. You will learn the most common financial vulnerabilities Mark sees in practice owners, why building cash reserves is non negotiable, and how real world disruptions like COVID, floods, fires, and equipment failures expose weak planning. Jenni shares practical lessons learned the hard way, including why insurance audits matter, how to avoid coverage gaps, and what policies and documentation every clinic should have in place. They also tackle the big question every owner faces when the “new shiny toy” shows up, when it makes sense to lease vs buy, how to spot unclear or unfavorable lease terms, and why you should always review agreements before you sign. Finally, they discuss ways to smooth out cash flow year round, including wellness plans, transparent pricing conversations, and using slower periods to improve systems, training, and team retention. If you want a more predictable, less stressful financial year in your practice, this episode gives you a clear starting point.

    47 min

  3. 12/11/2025

    Delegation for Your Sanity and Bottom Line: What Every Veterinarian Needs to Hear

    Feeling overwhelmed by your to-do list? You’re not alone, and there’s a better way to work.  In this conversation, Mark McGaunn, CPA/PFS, CFP® and Partner at LGA, joins Certified Veterinary Practice Manager and hospital owner Jenni George, CVPM, to sit down with cohost Chris O’Day. Together, they tackle one of the most important and often overlooked skills in veterinary medicine: delegation. Veterinarians are highly trained, highly driven, and often highly overloaded. Many try to do everything themselves, from charts to billing to nail trims, and it comes at a cost. Burnout, stress, missed revenue, stalled growth, and underutilized teams are all too common. In this episode, we explore:   • Why delegation is so hard for veterinary professionals   • How over-functioning leads to exhaustion and inefficiency   • The connection between delegation, profitability, and team retention   • Real-world stories from both practice and advisory work   • Tasks vets should stop doing immediately   • How to empower technicians and CSRs without feeling like you’re losing control   • Small habits you can start tomorrow to reclaim time and reduce stress Mark also offers insight from his role as a Partner at LGA, a regional CPA and Business Advisory firm that supports veterinary hospitals with financial strategy, tax planning, and outsourced accounting. If your schedule feels overloaded or you’re struggling to step back from day-to-day tasks, this episode will help you create a healthier and more sustainable way of working for yourself, your team, and your patients. Tune in now to the newest episode of The Veterinary Survival Show.

    45 min

  4. 02/14/2024

    The Master Escape Plan!

    At the Veterinary Survival Show, we're here to support our listeners through all stages of owning a practice... including the one that one wants to talk about, selling. Some may call it an "exit strategy", but we prefer the term master escape plan! We know it can be scary to think about parting with your practice, but we also know how important it is to be ready for anything. In this episode, cohosts Mark McGaunn and Jenni George discuss what to consider, steps to take, and more for implementing your master escape plan!

    51 min

  5. 12/14/2023

    Fees: the other F word!

    The Veterinary Survival Show is BACK with our latest episode! This time we're talking about fees - the other F word! What is a fee? Why are they so controversial? Are there any instances where fees are appropriate? We're not giving anything away here, so be sure to listen in as Jenni and Mark break discuss their feelings about all things fee related!

    42 min

  6. 07/14/2023

    Special Guest: Dr. Peter Weinstein

    The Veterinary Survival Show is excited to welcome Dr. Peter Weinstein to our Podcast! Listen in to hear his thoughts on the state of the today's veterinary industry and how it can (and should) change.

    39 min

  7. 06/23/2023

    Special Guest: Michael Shirley, Veterinary Leadership Book Club

    On this episode of The Veterinary Survival Show, we're super excited to chat with Michael Shirley, practice manager and founder of the Veterinary Leadership Book Club.  Just like we do, Michael believes in the power of positivity, and especially how books can be an excellent vehicle for that power! He started the Veterinary Leadership Book Club (VLBC) a few years back with a handful of members, which has now grown to thousands of book lovers across the world! This episode offers a whole lot of information, so be sure to catch it - we know you'll be picking up some of Michael's favorite books!

    48 min

  8. 06/02/2023

    Your questions answered: Part 3

    It's time to answer YOUR questions again! We're back for PART 3! Co-hosts Mark and Jenni have decades of experience in their respective fields - so why not share some advice? We love answering your questions, so feel free to reach out to us at mcgaunnschwadron.com or deerfieldvetclinic.com. Be sure to listen in and learn something new!

    50 min
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About

We know that running a veterinary business can sometimes feel like you're fighting your way through a jungle of financial insecurity, HR nightmares, and overall business confusion. Our goal is to give you the ideas and tools you need to not just survive in this jungle but to thrive in the veterinary industry. By combining over 50 years of knowledge and experience with differing opinions and a little humor, we will help you get the information you need to make the best decisions for you and your veterinary business. Welcome to The Veterinary Survival Show with veterinary CPA and Certified Financial Planner Mark McGaunn and Certified Veterinary Practice Manager and practice owner Jenni George.

Information

  • Creator
    Mark McGaunn, CPA/PFS, CFP® and Jenni George, CVPM
  • Years Active
    2025 - 2026
  • Episodes
    41
  • Rating
    Clean
  • Copyright
    © 2026 The Veterinary Survival Show
  • Show Website
    The Veterinary Survival Show