Life Matters More

Paradigm Norton

Your dose of thought-provoking insights into the world of sustainability with Philippa Hann. 

  1. #13 Eileen Akbaraly: Why Fashion's Future Is a Living System, Not a Brand

    5D AGO

    #13 Eileen Akbaraly: Why Fashion's Future Is a Living System, Not a Brand

    In this episode, Philippa Hann talks to Eileen about what it takes to build a luxury fashion business where dignity, sustainability and profitability reinforce one another, why the concept of a brand is too limiting for what she is creating, and what other industries can learn from rebuilding a supply chain around the people inside it. Eileen Akbaraly is the founder and CEO of Made for a Woman, a luxury fashion social enterprise based in Madagascar working with handwoven raffia. Half Italian, half Indian and raised in Madagascar, she trained in fashion only to find an industry obsessed with making more money rather than making better lives. After graduating she went to work in the slums of Phnom Penh, then returned home to build something different. Six years on, Made for a Woman works with over 1,000 artisans, predominantly single mothers, gender-based violence survivors, disabled individuals and women from disadvantaged backgrounds. The company collaborates with major luxury houses, runs childcare facilities and is building a primary school, mental health centre and shelter on site. Eileen was awarded Gold for Individual Changemaker of the Year at the Global Good Awards. In this conversation, you'll hear about: Why CSR cannot be bolted on later: how Eileen built her supplier relationships, certifications and company culture around impact from the foundation, so doing the right thing is structural rather than heroicThe SHAPE model and how Made for a Woman measures social stability, health, autonomy, professional development and economic empowerment as core KPIs alongside productionWhy happier artisans produce better work, why the company is hiring a "happy manager", and how investing in wellbeing pays back in product quality and deliveryThe tension between handmade luxury and a fast-paced industry, and why even certified, B Corp, Fair Trade companies are still operating inside a system Eileen believes is fundamentally unsustainableWhy she rejects the idea of being just a brand and is building a "living system" instead, with traceable supply chains, blockchain digital product passports, and a replication model now launching in BrazilHow values get tested in practice: turning down well-connected collaborators and lower pricing that would have unlocked faster growth, because they did not fit the long-term visionWhy the antidote to consumerism is community, why consumers need a real relationship with the people behind the products they buy, and what changes when that separation disappearsKey takeaway Made for a Woman is a working argument that luxury and human flourishing are not opposites. The fashion industry has spent decades treating the people in the supply chain as invisible, then spending millions on marketing to sell the resulting products as dreams. Eileen's case, built from inside one of the world's biggest manufacturing hubs rather than from a boardroom in Europe, is that the dream is fake and the real value lives upstream, in the artisans, raw materials and communities that make the work possible. The shift is not just a better factory. It is a different definition of what luxury means and who it is for. The following podcast is intended to be of a general nature, will not be suitable for everyone, and should not be treated as a specific recommendation. We recommend taking professional advice before entering into any obligation or transaction. Paradigm Norton Financial Planning Limited is authorised and regulated by the Financial Conduct Authority. Our FCA Register number is 455083.  Registered in England. Reg No 4220937, VAT Reg. No 918550904.

    48 min
  2. #12 Kate Allan & Emma Chaplin: Why TV's Waste Problem Is Really a Community Opportunity

    6D AGO

    #12 Kate Allan & Emma Chaplin: Why TV's Waste Problem Is Really a Community Opportunity

    In this episode, Philippa Hann talks to Kate and Emma about what it takes to spot something that feels wrong inside your own industry and actually do something about it, why a clearance solution turned out to be a community story, and what other sectors can learn from how PropUp Project has reframed waste as a resource. Kate Allan and Emma Chaplin are TV producers turned co-founders of PropUp Project, a non-profit social enterprise that rehomes, resells and recycles leftover sets, props and costumes from the TV and film industry. After years of watching the same waste cycle on every job, they used the pause of COVID to test an idea, and PropUp Project has been running ever since. In just over four years, PropUp has redistributed more than 31,000 items to over 200 schools, charities, community groups and reuse projects nationwide, works with major broadcasters including ITV, and was recently recognised with Gold for Start-up Enterprise of the Year at the Global Good Awards. In this conversation, you'll hear about: Why the freelance structure of TV and film, where one person is left to handle clearance with little time or budget, has made waste the default for decades, and how the streaming explosion has made the volume dramatically worseWhat it takes to make the right thing also the easy thing for producers: a one-stop service that handles the recce, inventory, redistribution, logistics and impact report so teams do not have to think about itWhy local-first redistribution works: the proof-of-concept storage unit in Somers Town that was full of items needed by community groups within a one-mile radius, and why this shaped the whole modelThe stories that come out of clearance jobs, from prison-set mattresses going to early years nursery soft play, to branded hi-vis jackets becoming upcycled laptop bags, to a giant Last Supper painting taking pride of place in a local church at EasterWhy behavioural change in any industry needs three things together: people who care setting an example, top-down policies that make the wrong thing more expensive, and awards that celebrate the good storiesHow running PropUp has changed the way Kate and Emma shop, parent and see the people around them, and why the team's deepest message is that this work is not about stuff, it is about communityThe two-step advice they give anyone who keeps having the same conversation about something wrong in their industry: trust that if you have seen it, others have too, and find one person to start with before doubt sets inWhy the impact reports matter as much as the clearance itself, and what it means when items become a lifeline rather than a donation for families in furniture povertyKey takeaway PropUp Project shows how the right business model can turn a structural waste problem into a community one. The challenge was that the freelance pace, shrinking budgets and habit of putting a line in the budget for a skip made the right thing harder than the easy thing. Kate and Emma's argument, shaped by years inside the industry rather than outside it, is that change happens when you take the friction away, redistribute locally, and show people where their stuff ended up. The schools, theatres, refugee charities and community groups receiving these items are not waiting for the industry to be perfect.  The following podcast is intended to be of a general nature, will not be suitable for everyone, and should not be treated as a specific recommendation. We recommend taking professional advice before entering into any obligation or transaction. Paradigm Norton Financial Planning Limited is authorised and regulated by the Financial Conduct Authority. Our FCA Register number is 455083.  Registered in England. Reg No 4220937, VAT Reg. No 918550904.

    51 min
  3. #11 Adam Flint & Louise Robson-Turner: What Schools Can Teach Businesses About Sustainability and Behaviour Change

    APR 24

    #11 Adam Flint & Louise Robson-Turner: What Schools Can Teach Businesses About Sustainability and Behaviour Change

    In this special episode, our Head of Impact, Steve Watters, talks to Adam and Louise to explore what it actually takes to shift behaviour inside complex, time-poor institutions, what businesses can learn from schools, and why better design is usually more powerful than louder messaging. Adam Flint is Education Manager at Keep Britain Tidy, overseeing the delivery of EcoSchools in England. He spent 14 years at the Science and Industry Museum in Manchester designing learning experiences and then led MADE, Manchester's cultural education partnership.  Louise Robson-Turner is a Project Manager in Keep Britain Tidy's EcoSchools team, joining the Count Your Carbon project shortly after launch.  Together, they were central to developing Count Your Carbon, the first free full-scope carbon calculator built specifically for schools, aligned to the global greenhouse gas protocol and designed to support action, not just reporting. The tool recently won gold for Game-Changing Innovation of the Year at the Global Good Awards. In this conversation, you'll hear about: What 14 years of designing learning at the Science Museum Group taught Adam about how behaviour actually changes, and why incremental, relatable encounters with ideas matter more than big announcementsWhy the Department for Education's 2022 requirement for schools to have climate action plans and sustainability leads created a gap that no existing tool was filling, and how Count Your Carbon was built to fill itFinding a proportionate effective approach - why Count Your Carbon asks for enough data to produce a confident footprint estimate but not so much that it becomes an unreasonable burden, and what 18 months of development with dozens of school collaborators revealed about that balanceWhat the national benchmarking data across the English schools estate actually showed: student and staff commuting combined as one of the biggest emission areas, food as a major factor in primary schools, and energy as the third most significant categoryWhy many schools focus heavily on waste and recycling but those actions have a relatively small impact on their carbon footprint compared to food choices and travel, and what full-scope measurement makes visibleHow the tool was designed to feel like an empowerment tool rather than a compliance exercise, and why the framing centres on tracking progress rather than measuring how well or badly a school is doingWhy over 5,000 schools have registered since launch, what is driving that uptake, and what the data from two full academic years will start to reveal about long-term impactKey takeaway Count Your Carbon is an example of how to solve using a suitable approach and tool to estimate carbon emissions.  The challenge was never whether schools cared. It was that the tools available were either too simple, too expensive, or built for businesses.  Adam and Louise's argument, shaped by backgrounds in arts and cultural education rather than sustainability consultancy, is that behaviour change starts with removing friction and building confidence, not simply raising awareness. The schools using the tool are not waiting for permission or perfection. They are starting where they can, measuring what they can see, and building from there. That is the only sequence that works. The following podcast is intended to be of a general nature, will not be suitable for everyone, and should not be treated as a specific recommendation. We recommend taking professional advice before entering into any obligation or transaction. Paradigm Norton Financial Planning Limited is authorised and regulated by the Financial Conduct Authority. Our FCA Register number is 455083.  Registered in England. Reg No 4220937, VAT Reg. No 918550904.

    45 min
  4. #10 Louisa Ziane on Food Waste, Net Zero, and Building a Business That Gives Its Profits Away

    APR 22

    #10 Louisa Ziane on Food Waste, Net Zero, and Building a Business That Gives Its Profits Away

    Louisa Ziane is the co-founder and COO of Toast Brewing, the UK's first B Corp brewery, known for making beer from surplus bread that would otherwise go to waste. She trained as a management accountant, started her career at the Financial Conduct Authority, and then spent several years at the Carbon Trust working on carbon measurement and climate change mitigation with corporates and governments including the Mexican government. That background shapes everything about how Toast approaches sustainability: with rigour, honesty about trade-offs, and a clear-eyed view of where the impact actually sits. In this special episode hosted by our Head of Impact, Steve Watters, he and Louisa explore what it really looks like to build a commercially credible business around a genuine environmental problem, and what responsible leadership means when the easy answers keep turning out to be wrong. In this conversation, you'll hear about: How a skip full of crusts outside a sandwich factory and a meeting with a Brussels brewer gave birth to Toast, and why bread made sense as both a symbol of food waste and a genuinely valuable brewing ingredientWhat Louisa learned at the Carbon Trust that most CSR teams were still struggling to act on in 2008, and why the business case for emissions reduction was harder to make than it should have beenWhere the carbon footprint of beer actually sits, and why the answer is not the boiler, it is the barley and the packaging, with Toast's own measurements showing glass bottles running almost double the footprint of a can of the same beerThe ownership structure Toast designed from day one, including 100% of distributable profits going to charity, the Equity for Good model they built to bring in investors without compromising that, and what Heineken's strategic involvement actually means for scaling the modelWhy Toast tried carbon offsetting, what made them stop, and how to think about the difference between genuine nature investment and buying a stamp for the packThe trade-off between bicycle couriers and operational reality, and why a combination of complexity, logistics failures, and the pressure COVID placed on a reduced team finally ended itWhat net zero actually requires versus what carbon neutral allows, and why the legislation on environmental claims has driven a wave of green hushing that Louisa thinks is misreading the public moodThe Companion ingredients business still in R&D, the Jason Sourdough collaboration currently in Waitrose, and what it would mean if the work with Heineken reaches the scale it is aiming forWhy over 80% of people care about climate and nature issues but most of them think they are in the minority, and what that means for businesses deciding how loudly to speakKey takeaway Toast was set up out of a charity, not as an act of generosity. That distinction matters. The ownership structure, the profit commitment, the offsetting decision, the switch from bottles to cans: every one of those choices was shaped by founding principles established before the business scaled. Louisa's argument is that sustainability done well is about designing the system, not retrofitting the story. If you want to change the world, she says, you have to throw a better party than those destroying it. Toast has been trying to do exactly that since the beginning. The following podcast is intended to be of a general nature, will not be suitable for everyone, and should not be treated as a specific recommendation. We recommend taking professional advice before entering into any obligation or transaction. Paradigm Norton Financial Planning Limited is authorised and regulated by the Financial Conduct Authority. Our FCA Register number is 455083.  Registered in England. Reg No 4220937, VAT Reg. No 918550904.

    1h 16m
  5. #9 Alice Chapple on Impact Investing, Measuring What Matters, and Why the System Is Broken

    APR 9

    #9 Alice Chapple on Impact Investing, Measuring What Matters, and Why the System Is Broken

    Alice Chapple is an economist, chartered accountant, and the founder of Impact Value. She has spent over three decades working in sustainable finance, long before ESG became a boardroom talking point.  She developed the sustainable finance online course for the University of Cambridge's Institute for Sustainability Leadership and served as its head tutor. Her work focuses on the systems, incentives, and frameworks that shape behaviour in financial markets, helping funds, institutions, and investors think more rigorously about what impact actually means, how to measure it, and how to embed it into decision-making rather than bolt it on afterwards. In this conversation, Philippa and Alice explore what it really takes to align capital with outcomes that matter, and what responsible leadership looks like when the financial system is still pulling in the opposite direction. In this conversation, you'll hear about: How a trip to India at 17, volunteering in remote rural communities, planted the seed for a 35-year career spent chasing a single question: how do you get capital to flow where it's needed most?Why the word "impact" is used in so many different ways that it has lost precision, and what the UK's new Sustainability Disclosure Regulations have done to sharpen itThe measurement problem: from monetising the value of a forest to tracking megawatts and litres of water, why there is no clean universal answer and why listed equity strategies make it particularly thornyWhy the financial system keeps rewarding misaligned choices even when individuals want to do better, and the uncomfortable truth about the Magnificent Seven and what investors would have missed by avoiding themWhat Alice would change about finance if she could wave a magic wand, and why embedding social and environmental value into financial models is harder than it soundsThe two things CEOs who genuinely want to do the right thing consistently underestimate, and why the consumer behaviour data is more complicated than the surveys suggestWhat the Global Good Awards looks for when separating real-world impact from a compelling story, including what Paradigm Norton was recognised for and why Alice sees it as a system-changing piece of workWhy 82% of people say they want their money to do good, but what happens when they follow them into the supermarketHer advice for young people entering finance who want their career to mean something, including why working on individual funds and pushing for system change are not either/or choicesKey takeaway Alice Chapple has spent 35 years working on the gap between what capital could do and what it actually does. The conversation she is most interested in is not whether impact investing works. It is why the default option is still so rarely set to good. Disclaimer:  Investing places your capital at risk. The value of investments can go down as well as up, and you may not get back the amount you originally invested. Sustainable investments carry additional uncertainty - the environmental or social benefits expected may not be achieved. The information and opinions we share in this podcast are based on sources believed to be reliable, but we cannot guarantee they are accurate or complete, so they should not be relied upon as the sole basis for making investment decisions. The following podcast is intended to be of a general nature, will not be suitable for everyone, and should not be treated as a specific recommendation. We recommend taking professional advice before entering into any obligation or transaction. Paradigm Norton Financial Planning Limited is authorised and regulated by the Financial Conduct Authority. Our FCA Register number is 455083.  Registered in England. Reg No 4220937, VAT Reg. No 918550904.

    43 min
  6. #8 How One Firm Rewrote the Rules on Opportunity with Tom Lyas of Browne Jacobson.

    MAR 24

    #8 How One Firm Rewrote the Rules on Opportunity with Tom Lyas of Browne Jacobson.

    In this episode, Philippa welcomes Tom Lyas, Head of Resourcing and Social Mobility at Browne Jacobson, where he has built one of the most impactful social mobility programmes in the UK legal sector and the architect behind FAIRE, an initiative that has opened up real work experience to over 87,000 aspiring legal professionals, many from communities historically shut out of the professions entirely. Under his leadership, Browne Jacobson became the number one ranked employer in the Social Mobility Foundation index. Tom has given evidence in the House of Lords, been named LexisNexis Legal Awards Personality of the Year, and was recently recognised as Leader of the Year at the British Recruitment Awards. His background spans industrial and retail recruitment, including Tesco and Whitbread, before joining Browne Jacobson nearly a decade ago. Together, they explore what fair access actually looks like when someone decides to build it from scratch, what it takes to change a hiring culture, and why the profession is better for it. In this conversation, you'll hear about: How Tom's early career in retail recruitment revealed a pattern hiding in plain sight: the candidate who was "a bit more polished" kept winning, and no one was asking whyWhat happened when Tom removed Browne Jacobson's academic grade requirements in his first week, the board meeting that followed, and the three bullet points that settled itHow FAIRE was born from a single data point: 96% of work experience placements were going to partners' and clients' children, and no one had noticedWhy Browne Jacobson high-fives when a student uses FAIRE to land a job at a rival firm, and what 87,000 participants and 4,500 tangible outcomes says about what the programme is actually forThe story behind the Reach mentoring programme and how the firm went from hiring one Black trainee in five years to 29% of a training cohort in year oneThe accent bias research commissioned with the University of Nottingham, what the findings revealed about professional services culture, and why having an accent is described as the last tabooWhy disclosure rates are Tom's single most important measure of culture, and what a 90%+ disclosure rate tells you about trust inside an organisationThe case for making socioeconomic background a protected characteristic, and where that conversation currently sitsHis advice to young people who feel professional services might not be for them, including a frank observation about what social media does to your sense of what success is supposed to look likeKey takeaway The hiring barriers blocking talented people from the professions were rarely designed to exclude them. They accumulated quietly because the people already inside never had to climb over them. Tom Lyas has spent a decade dismantling those barriers, one decision at a time, with data and a refusal to wait for permission. When you stop filtering for polish and start selecting for potential, the firm gets better too. The following podcast is intended to be of a general nature, will not be suitable for everyone, and should not be treated as a specific recommendation. We recommend taking professional advice before entering into any obligation or transaction. Paradigm Norton Financial Planning Limited is authorised and regulated by the Financial Conduct Authority. Our FCA Register number is 455083.  Registered in England. Reg No 4220937, VAT Reg. No 918550904.

    1h 13m
  7. #7 Responsible Business, Culture and the Road to Net Zero – A Conversation with Roxanne Folke

    MAR 10

    #7 Responsible Business, Culture and the Road to Net Zero – A Conversation with Roxanne Folke

    In this episode, Philippa welcomes Roxanne Folke, Head of Responsible Business at Burges Salmon, where she leads the firm's work across sustainability, inclusion, community engagement and pro bono. Roxanne brings over two decades of experience working with businesses across Europe on sustainability and responsible business strategy, including contributions to research for the UN, the UK government and the World Business Council for Sustainable Development. Since joining Burges Salmon in 2019, she has been instrumental in embedding responsible business into the firm's culture, strategy and client relationships. Together, they explore what it really means to move from policy to practice when it comes to ESG and sustainability - from measuring carbon footprints and influencing supply chains to building inclusive cultures and equipping leaders to take ownership of the responsible business agenda. This conversation looks beyond the buzzwords to examine the practical, cultural and strategic realities of making responsible business genuinely transformative - and the leadership required to make it stick. In this conversation, you'll hear about: How Roxanne found her way into responsible business through communications and consultancy, and what drew her to the intersection of commercial strategy and ESG Why responsible business is not a separate agenda but a strategic lens through which the whole organisation should be viewed How the materiality process helps businesses prioritise the ESG topics that matter most - and avoid the scatter-gun approach The practical steps Burges Salmon has taken on its net zero journey, from converting to renewable energy to tackling the complexity of Scope 3 emissions Why engaging and supporting suppliers - rather than simply shutting the door on those who are behind - is essential to collective progress on carbon How client demand for responsible business credentials has grown significantly, from tender processes to ongoing relationship management Why culture is the enabler or the barrier when it comes to embedding change, and what organisations with consultative structures need to watch out for What leaders can do to ensure responsible business is a core strategic priority rather than a bolt-on - including the importance of authentic, consistent advocacy The emerging trends organisations need to prepare for, from advised emissions and mandatory reporting to biodiversity and inclusive leadership Why incoming generations are one of the most powerful forces for change - and why asking responsible business questions in interviews is good advice for anyone Key takeaway Responsible business is not a sideshow or a set of policies gathering dust on a shelf. It is a strategic framework that intersects with talent, profitability, client relationships and long-term risk. Organisations that invest in understanding their impact - and lead authentically on these issues - will be better placed to attract talent, win clients and build businesses that last. The following podcast is intended to be of a general nature, will not be suitable for everyone, and should not be treated as a specific recommendation. We recommend taking professional advice before entering into any obligation or transaction. Paradigm Norton Financial Planning Limited is authorised and regulated by the Financial Conduct Authority. Our FCA Register number is 455083.  Registered in England. Reg No 4220937, VAT Reg. No 918550904.

    52 min
  8. #6 Law, Leadership and the Road to Net Zero – A Conversation with Ross Fairley

    FEB 24

    #6 Law, Leadership and the Road to Net Zero – A Conversation with Ross Fairley

    In this episode, Philippa welcomes Ross Fairley, Senior Partner at Burges Salmon and one of the UK’s leading legal voices in clean energy and the transition to net zero. Ross shares his journey from environmental law into the fast-moving world of renewables, where he has spent more than two decades advising on offshore wind, hydrogen, carbon capture and landmark decarbonisation initiatives such as Bristol City Leap. Alongside his legal work, Ross has helped shape the wider industry agenda through roles including Chair of RenewableUK’s Strategy Forum. Together, they explore what it really takes to deliver the energy transition in practice - from navigating emerging technologies and evolving regulation to financing innovation and building effective public-private partnerships. This conversation looks beyond headlines and policy targets to examine the legal, financial and cultural realities of decarbonisation, and the leadership required to turn ambition into action. In this conversation, you’ll hear about: • How Ross moved from environmental law into the renewables sector and why the field continues to attract innovators and entrepreneurs • Why lawyers and advisers must interpret evolving legislation and “give a view” when the law is still catching up with technology • How understanding energy technologies at a practical level leads to better advice and more effective project delivery • Why the transition will require every viable technology, rather than a single winning solution • The policy and funding challenges that create a “valley of death” for emerging clean technologies • How collaboration between government, industry groups and advisers helps unlock complex infrastructure projects • Lessons from Bristol City Leap and the role of public-private partnerships in city-scale decarbonisation • Why the UK is a global leader in offshore wind, clean energy expertise and high-value consultancy - and where it risks falling behind • The importance of responsible business, sustainability and culture in attracting talent and delivering long-term value • Why future generations and commercial realities alike are accelerating the shift towards net zero Key takeaway The transition to net zero is not a single technological breakthrough but a complex system change. Success will depend on collaboration, pragmatic regulation, sustained investment and leadership that recognises decarbonisation not as a cost, but as a long-term economic opportunity. The following podcast is intended to be of a general nature, will not be suitable for everyone, and should not be treated as a specific recommendation. We recommend taking professional advice before entering into any obligation or transaction. Paradigm Norton Financial Planning Limited is authorised and regulated by the Financial Conduct Authority. Our FCA Register number is 455083.  Registered in England. Reg No 4220937, VAT Reg. No 918550904.

    49 min

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Your dose of thought-provoking insights into the world of sustainability with Philippa Hann.