AMC Connects

Rome Health
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AMC Connects: Authentic conversations connecting the Rome Health community. Hosted by President/CEO AnneMarie Czyz, featuring interviews with staff, leaders, and experts—plus updates on new doctors, procedures, and innovations. Inspiration and insights from the heart of Central New York healthcare. New episodes weekly—subscribe today!

  1. 1d ago

    AMC Connects "Top 5 Priorities"

    In this episode, AnneMarie is back in the host seat with five important priorities to cover in just 15 minutes! From the challenges facing rural healthcare to important organizational updates, employee reminders, and some well-deserved recognition, there's plenty to discuss. Here's what's happening at Rome Health: 🏥 The Changing Healthcare Landscape: Ann Marie discusses the growing financial challenges facing rural and community hospitals, including rising healthcare costs, Medicare and Medicaid reimbursement challenges, and the potential impact of HR1 on access to care. She also shares how Rome Health is working to navigate these challenges through resource alignment, improved efficiencies, and continued access to quality care. 💻 Project Evolve Go-Live Debrief: A look back at the recent Emergency Department Evolve project go-live, what was learned during the debriefing process, and the importance of change management as Rome Health prepares for future technology initiatives. 📋 Employee Reminders & Updates: It's evaluation season! Ann Marie shares updates about the new online employee evaluation process and reminds everyone to complete their mandatory annual in-service training by December 18th. 📍 Important Practice Relocation: Rome Health's affiliated Obstetrics and Gynecology practice is relocating from 1614 North James Street to Rome Health Women & Children's at 1819 Black River Boulevard, effective November 20th. This move is another example of how integrating teams and services can strengthen collaboration and improve care for our community. 👏 Celebrating Our Rome Health Team: We wrap up with some wonderful employee recognition! Ann Marie highlights employees who are making a difference through exceptional dedication, compassion, and patient-centered care, including Mark Rundle, Dayanlee Rodriguez, Dr. Frandolig, and Case Manager Chris Correia. Plus, a special thank-you to everyone who joined us for Rome Health's annual Trunk or Treat! We loved seeing so many families from our community come out and celebrate with us.

  2. Nov 4

    AMC Connects "A Magnet-ically Good Time"

    AMC Connects is back! This week, we're excited to welcome special guest host Scott Burns, VP and Chief Quality Officer at Rome Health. Scott kicks off the episode by sharing a heartwarming story about a mother and her young child who recently received care at Rome Health. He highlights the incredible compassion and dedication shown by our very own Jim Romeo, who went above and beyond to support the young patient and his mother as they navigated the child's first experience with sedation. Next, Scott sits down with this week's special guest, Stacey Macdonald, MSN, RN, CPHQ, Director of Quality at Rome Health, for an in-depth conversation about the Magnet Recognition Program and the important role it plays in shaping the future of nursing at Rome Health. Together, Scott and Stacey discuss what the Magnet Program is, how it supports our organization and strengthens our exceptional nursing team, and why it is so important to maintaining the highest standards of patient care. They also highlight the generous support of the Mother Cabrini Health Foundation, which has helped Rome Health continue investing in the education, professional development, and growth of our nursing team. At Rome Health, we're committed to bringing the very best care to the communities we serve, and this episode highlights the incredible people, programs, and partnerships that make that possible!

  3. Oct 28

    AMC Connects "The Pharmacist Is In"

    In this episode of AMC Connects, Rome Health President & CEO AnneMarie Czyz sits down with special guest Matt Sayles, Director of Pharmacy, for an authentic conversation about the vital (and often behind-the-scenes) role pharmacy plays across the entire organization. We kick things off with a heartwarming Point of Pride about Security Officer Mark, who went above and beyond to comfort a nervous 3-year-old in the ER. Then Matt shares his journey into pharmacy — from a biology degree at SUNY Geneseo and PharmD at St. John Fisher College to joining the Rome Health family in 2019 and stepping into the Director role in 2022. You'll hear about: • Why the pharmacy team is truly "omnipresent," touching every corner of patient care  • The clinical and operational impact of our pharmacists and technicians • How the team proactively manages drug shortages and inventory so providers can focus on care • Expanding pharmacy's role into revenue integrity and medication safety • Celebrating Pharmacy Week and Pharmacy Technician Day • A clear message for patients and families about the safe, coordinated medication care they can expect at Rome Health Plus a little rapid-fire fun and Matt's take on leadership. Thank you, Matt, and the entire pharmacy team for everything you do every day! Send your questions, comments, or Point of Pride stories to the mailbag — we'd love to hear from you.

  4. Oct 21

    AMC Connects "Candy, Costumes & Cancer Awareness"

    It's October at Rome Health! Host Ryan Thompson (COO) and Chuck kick things off talking about one of the community's favorite events — Trunk or Treat on October 23rd in the Chestnut Commons parking lot. Expect great costumes, elaborate trunk displays, lots of candy, and a fun day for the whole community. Then we sit down with two longtime members of the medical imaging team: • Megan – Radiology Director (17 years at Rome Health)  • Craig – MRI Supervisor (18 years at Rome Health)  They share what makes Rome Health Radiology special, the full range of services (MRI, CT, nuclear medicine, mammography, X-ray, ultrasound), ACR accreditation across modalities, and exciting updates — including new ultrasound, mammogram, and X-ray services at the Rome Health Community Care location at Turning Stone, plus walk-in screening mammograms starting soon, and an upcoming MRI magnet upgrade. Craig also explains what an MRI actually is, how it differs from X-ray and CT, and the simple ways the team helps patients feel more comfortable during scans. Tune in for community spirit, Breast Cancer Awareness Month insights, and a closer look at the people behind the images that help care for our community.

  5. Oct 14

    AMC Connects "Caring for Other is What We Do"

    Welcome back to another episode of AMC Connects! This week, we're joined by Corrine Rauscher, DNP, FNP-BC, an exceptional primary care provider and family nurse practitioner who has been part of the Rome Health family for nine years. Corrine shares her journey from nursing into advanced practice, the strong family tradition of service that shaped her (including her role as Health and Safety Officer in the fire department), and the deep connection she feels to the Boonville community. We also highlight a beautiful point of pride — a heartfelt call from a patient's son, Richard, who shared how the kindness, attentiveness, and excellent care his mother received (especially from Chanel in the Emergency Department and Dr. Martinez) made all the difference. Stories like these remind us why the work we do matters. Plus, we're opening the mailbag with two questions we'd love your thoughts on: • What's the current "vibe" across the network from your lived experience? • Would you like to see a coffee shop (or improved coffee access) on the main campus? Tune in, share your feedback, and don't forget to catch last week's episode featuring Louie in our Critical Care Unit if you missed it!

  6. Oct 7

    AMC Connects Special Edition "Louie & the ICU"

    Join AnneMarie and Chuck on location for a special edition of AMC Connects as they tour Rome Health's new Intensive Care Unit with ICU Nurse Manager John "Louie" Hawkins. In this episode, we step inside one of the brand-new bariatric ICU rooms and explore the features designed to improve patient care, staff workflow, and family experience:  • Spacious rooms built for care teams and equipment • Ceiling lifts in every room to support early mobility • Private patient bathrooms (a major upgrade from the previous unit) • Comfortable family visiting areas with pull-out recliners • Updated whiteboards for better communication and care coordination • Hovermat systems at every bedside for safer, faster patient transfers Louie shares how the new space has improved nurse retention, reduced injury risk, strengthened family involvement, and elevated the overall experience for patients and loved ones. We also touch on the broader master facility plan and the continued focus on delivering the best care right here at Rome Health. Watch the full tour and hear the honest feedback from the team on the front lines of critical care.

  7. Sep 30

    AMC Connects "All Things Scott Burns"

    In this episode of AMC Connects, Rome Health President & CEO AnneMarie Czyz (AMC) sits down with Chief Quality Officer Scott Burns for a focused update on quality, safety, and access at Rome Health. Scott shares progress on the organization's big quality goals, including: CMS Star ratings and Leapfrog safety grades Readmission reduction efforts (virtual nursing and CDI work) Patient Safety Indicators (PSI) and hospital-acquired conditions Strong improvements in pressure injury prevention Sepsis and stroke program performance Infection prevention focus (including MRSA and C. diff opportunities) Frontline team engagement, evidence-based practice, and the goal of a restraint-free environment You'll also hear about the power of understanding the "why" behind the work, the impact of everyday actions across every patient encounter, and how the entire organization continues to push toward safer, higher-quality care for the community. As always, AMC invites your feedback—what's working, what you'd like to see more of, and whether you'd like AMC Connects to continue into 2027. Drop your thoughts in the comments or the mailbag!

  8. Sep 23

    AMC Connects "Spirit of Rome"

    Join us for a special on-location edition of AMC Connects as we crash the Rome Health Foundation's annual Spirit of Rome event at the gorgeous Woods Valley. Beautiful weather, great people, and a whole lot of community love — what more could you ask for? We're catching up with Chet DiBari III talking about why this night means so much, how the community keeps showing up, and the incredible support pouring in for Mohawk Valley Gives. Plus… yes, we bring up the infamous stress ball incident with Ryan Thompson. You're welcome. Come hang out with us for a night that celebrates everything wonderful about the Mohawk Valley.

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About

AMC Connects: Authentic conversations connecting the Rome Health community. Hosted by President/CEO AnneMarie Czyz, featuring interviews with staff, leaders, and experts—plus updates on new doctors, procedures, and innovations. Inspiration and insights from the heart of Central New York healthcare. New episodes weekly—subscribe today!

Information

  • Creator
    Rome Health
  • Years Active
    2025 - 2026
  • Episodes
    41
  • Rating
    Clean
  • Copyright
    © 2026
  • Show Website
    AMC Connects