Everyday Excellence

Todd Baldwin

Everyday Excellence dives into the minds of operators, marketers, founders, and behind-the-scenes leaders who show up, solve problems, and drive results — not for the spotlight, but because excellence is how they operate. From hard-earned lessons to smart growth strategies, this show pulls back the curtain on what it really takes to lead with integrity and level up without burning out. Whether you're scaling a team, building a brand, or just trying to get a little better every day, this podcast brings you honest insight from people who’ve been there. No fluff. Just the real stuff.

  1. Aug 17

    Small Business Systems: Driving Profitability Through Process and Accountability with Chris Edwards

    In this episode of Everyday Excellence, host Todd Baldwin interviews Chris Edwards, Co-Founder and Head of Installs of Right This Way Flooring. Chris shares his journey from corporate finance and consulting into entrepreneurship, including acquiring a flooring business with no prior industry experience, growing EBITDA by 2x, successfully exiting, and then returning to the industry to build Right This Way Flooring from the ground up. The conversation explores the realities of entrepreneurship through acquisition, the importance of systems and accountability in small business, and how improving processes and customer experience can drive profitability and growth. Chris also discusses his strategy for building a repeatable flooring business model, his approach to tracking lead sources and marketing performance, and the growing role of SEO and AI-driven search in generating customers. He shares an honest perspective on the pressure of business ownership, including managing payroll, employees, customers, debt, and the uncertainty that can come with betting on yourself, while emphasizing the importance of building a strong network of fellow entrepreneurs who understand the journey. With plans to prove the model at Right This Way Flooring’s first location before expanding into additional stores and potentially pursuing both organic and acquisition-driven growth, Chris offers practical insights into building a scalable small business from the ground up. Right This Way Flooring website: https://rtwflooring.com

    Small Business Systems: Driving Profitability Through Process and Accountability with Chris Edwards

About

Everyday Excellence dives into the minds of operators, marketers, founders, and behind-the-scenes leaders who show up, solve problems, and drive results — not for the spotlight, but because excellence is how they operate. From hard-earned lessons to smart growth strategies, this show pulls back the curtain on what it really takes to lead with integrity and level up without burning out. Whether you're scaling a team, building a brand, or just trying to get a little better every day, this podcast brings you honest insight from people who’ve been there. No fluff. Just the real stuff.

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