In this episode of HR in Action, I sat down with Dr. Lisa Marie Lee, Founder and CEO of Linked Results, for a deep conversation on the often-overlooked link between emotion, leadership behavior, and business outcomes. Dr. Lisa brings a unique perspective as an HR researcher, evaluator, and former U.S. Navy veteran, focused on helping organizations understand the return on investment of their HR initiatives. Rather than relying on surface-level “best practices,” she challenges leaders to look beneath policies, perks, and programs to examine the quality of relationships, trust, and motivation driving performance. The conversation explores why many organizations over-rely on control, mimic competitors without understanding their own culture, and mistake perks for progress. Dr. Lisa explains why emotions sit behind every action and decision at work—and how leaders can begin to assign tangible value to those human dynamics through thoughtful evaluation. We also discuss the limits of one-size-fits-all leadership recipes, the tension between speed and patience in large organizations, and why true performance improvement requires slowing down to understand root causes rather than reacting to symptoms. Throughout the episode, Dr. Lisa emphasizes the importance of assuming good intent, observing behavior with curiosity, and designing interventions that align with how people actually work. This episode is especially valuable for HR leaders, executives, consultants, and researchers who want to move beyond buzzwords and better connect leadership behavior, employee experience, and measurable outcomes. Looking to help leaders build real skill—not just follow best practices? Check out ProACTr, a leadership conversation simulator designed to help leaders practice difficult conversations and build confidence through evidence-based role-play learning. 👉 https://proactr.com #HRInAction, #HRLeadership, #HumanResources, #PeopleOperations, #LeadershipDevelopment, #WorkplaceCulture, #EmployeeExperience, #FutureOfWork, #HRCommunity, #CommunityOfPractice