The Arrival for Accountants

Steven Gelley

The Accounting Firm Operating System with the Mission to Modernize How Firms Run

Episodes

  1. Apr 23

    What It Takes for Accounting Firms to Finally Change | Arrive Episode 2

    In this episode, we break down what change management actually looks like inside accounting firms today, and why so many struggle to move forward despite knowing they need to. The conversation explores how the industry ended up so far behind, from risk-averse mindsets to legacy systems and years of failed software promises. We unpack the reality most firms face: either they haven’t adopted technology at all, or they’ve adopted too many tools and are now overwhelmed by fragmented workflows. We also go deep into the human side of change. Leadership, trust, and communication all play a role, but the real driver behind change right now is people. Firm owners aren’t just thinking about growth, they’re thinking about burnout, retention, and how to create a better place to work for their teams. From the cyclical nature of tax season to the resistance that comes with documenting knowledge and changing processes, this episode highlights why change is harder than it should be and what’s required to actually make it stick. We also dive into AI and where it fits into the future of accounting. From data security concerns to the reality of automation, we break down what firms are getting right, what they’re missing, and why waiting to adopt AI may be one of the biggest risks. This is a practical, operator-focused discussion on modernization, change management, and what it really takes to move an accounting firm forward.

    53 min

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The Accounting Firm Operating System with the Mission to Modernize How Firms Run