Coffee In St James's

Warden Consulting

Coffee in St James’s is a brand new podcast series from Warden Consulting focusing on the marketing and growth of wealth management businesses.  In the series, you’ll hear about all the main issues around growth in the industry from advisors, sales directors, marketers and more. If you’re interested in growing your own wealth management business, then this podcast is for you. Hosted on Acast. See acast.com/privacy for more information.

Episodes

  1. 2D AGO

    Alex Canham, Herrington Carmichael: A discussion about wealth M&A

    In this episode of Coffee in St. James's, host Rob Hartley speaks with Alex Canham, a Partner at law firm Herrington Carmichael, about the current state and future of the UK wealth management industry. They discuss the health of the industry, trends in mergers and acquisitions (M&A), key players, and the importance of preparation and alignment in successful transactions. The conversation also touches on the challenges of client and adviser retention during M&A, the role of branding, and the increasing interest from international firms in the UK market. Talking points: The UK wealth management industry is relatively healthy, rated a 7 or 8.Consolidation has been ongoing since the retail distribution review in 2013.The average age of financial advisers is in the mid to late 50s, indicating potential future changes.Successful M&A transactions require alignment in culture and client interests.Preparation is crucial for firms planning to sell or buy.Buyers look for robust processes and documentation during due diligence.Post-merger integration is often neglected but is critical for success.Losing clients and advisors can jeopardise the success of a merger.Branding decisions can impact client perception during M&A.International interest, particularly from US firms, is growing in the UK market. Chapters 00:00 Introduction to Wealth Management Podcast 01:05 Health of the UK Wealth Management Industry 02:04 Consolidation Trends in Wealth Management 04:07 Historical Overview of the Industry 06:22 Key Players in M&A 08:18 Future of the Industry 09:57 Successful Transactions in M&A 12:19 Preparation for Selling or Buying 13:28 Common Mistakes in M&A 15:25 Post-Merger Integration Strategies 16:48 Client and Advisor Retention 18:37 Branding in M&A 20:22 International M&A Activity Hosted on Acast. See acast.com/privacy for more information.

    22 min
  2. FEB 9

    Emyr Blease, MKC Wealth: Consolidation, recurring revenue, mentoring, differentiation and more

    In this episode of Coffee in St. James's, host Rob Hartley speaks with Emyr Blease, a Director at MKC Wealth, about the current state and future of the UK wealth management industry. They discuss the increasing demand for financial advice, the challenges of an ageing adviser population, and the ongoing trend of consolidation within the industry. Emyr shares insights on the importance of mentoring younger advisers, the role of communication in client relationships, and the balance between branding and individual adviser presence. Talking points: The UK wealth management industry is currently very healthy. There is a growing need for financial advice due to market volatility. Fewer advisers are available to meet the increasing demand for advice. Consolidation in the wealth management sector is driven by ageing advisers and private equity interest. Recurring revenue models have increased the value of advisory firms post-RDR. Successful mergers require alignment of values and understanding of client care. Mentoring young advisers focuses on communication and relationship building. The essence of financial planning remains unchanged despite technological advancements. Building a business requires foresight and a focus on growth. Differentiation in a crowded market comes from internal culture and client care processes. Chapters: 00:00 Introduction to Wealth Management Podcast 01:01 Current Health of the UK Wealth Management Industry 02:54 The Need for Financial Advice 06:06 Consolidation Trends in Wealth Management 08:52 Mergers and Acquisitions in Financial Advice 12:07 Mentoring the Next Generation of Advisers 15:00 The Role of Communication in Financial Advice 17:55 Branding vs Individual Advisers in Wealth Management 19:48 Differentiating in a Crowded Market Hosted on Acast. See acast.com/privacy for more information.

    20 min
  3. FEB 2

    Carmen Reichman, FT Adviser: The advice gap, RDR impact, technology, brand versus adviser and more

    In this episode of Coffee in St. James's, host Rob Hartley speaks with Carmen Reichman, multimedia editor at FT Advisor, about the current state and future of the UK wealth management industry. They discuss the health of the industry, the challenges faced by financial advisors, the impact of demographics, and the trends shaping the future, including the influence of AI and the intergenerational wealth transfer. The conversation also touches on how firms are adapting to attract younger clients and the shift from individual advisers to a brand-focused approach in wealth management. Talking points: The UK wealth management industry is currently rated an 8 out of 10.There is a significant advice gap, with many clients unable to access financial advice.Demographics show an ageing adviser population, with fewer young advisers entering the field.The retail distribution review was a key turning point in the industry.AI is expected to influence the future of financial advice significantly.Consolidation in the industry is driven by older advisors seeking exits.Younger generations prefer tech-enabled communication with their advisers.Firms are increasingly focusing on brand and culture over individual advisers.Referrals are a crucial growth strategy for wealth management firms.Finfluencers are gaining recognition and power in the financial landscape. Chapters: 00:00 Introduction to Wealth Management Podcast 01:05 Current Health of the UK Wealth Management Industry 05:10 Demographics and Challenges in Wealth Management 08:01 Trends Shaping the Future of Wealth Management 10:45 Intergenerational Wealth Transfer and Its Impact 12:37 Adapting to Younger Generations in Wealth Management 14:25 The Shift from Individual Advisers to Brand Focus 16:55 Navigating the Media Landscape in Wealth Management Hosted on Acast. See acast.com/privacy for more information.

    19 min
  4. JAN 26

    Victoria Carroll, W1M: Technology, wealth marketing, events, content & marketing strategy

    In this episode of Coffee in St James's, Rob speaks with Victoria Carroll, the Chief Marketing Officer of newly-merged wealth management firm, W1M. They discuss the current health of the UK wealth management industry, the impact of technology, rising client expectations and the importance of effective marketing strategies. Victoria shares insights on the role of events, content creation, social media, and the balance between centralised and individual marketing efforts. They also explore the challenges and opportunities presented by rebranding, the significance of identifying market niches and effective PR strategies. Talking points: The UK wealth management industry is fundamentally strong, rated a 7 out of 10.Rising client expectations and technology are reshaping the industry.Marketing in wealth management focuses on trust and long-term partnerships.Events are crucial for client engagement and relationship building.Content should educate, differentiate, and build trust with prospects.Social media requires authenticity and tailored messaging for different platforms.Balancing centralized marketing with individual advisor authenticity is key.Effective communication is essential for engaging the business in marketing.Marketers are increasingly seen as strategic partners in wealth management firms.Rebranding offers a clean slate to reposition in the market. Chapters 00:00 Introduction to Wealth Management Podcast 00:53 Health of the UK Wealth Management Industry 02:32 Impact of Technology and Client Expectations 04:00 Marketing Strategies in Wealth Management 06:02 The Role of Events in Client Engagement 07:29 Content Creation and Its Importance 09:05 Social Media Strategies for Wealth Managers 10:16 Balancing Centralized and Individual Marketing 11:16 Engaging the Business in Marketing Processes 12:33 The Evolving Role of Marketers 13:45 Challenges and Opportunities in Rebranding 15:43 Identifying Market Niches 18:22 Effective PR Strategies for Wealth Managers Hosted on Acast. See acast.com/privacy for more information.

    20 min
  5. JAN 19

    Anthony Villis, First Wealth: Consolidation, growth, personal branding, finfluencers and more

    In this episode of Coffee in St James's, Anthony Villis, Managing Director of First Wealth, discusses the current state and future of the UK wealth management industry with Rob. He shares insights on the health of the industry, the impact of consolidation, growth strategies for firms, the importance of social media and personal branding, the significance of B Corporation designation, the challenges posed by finfluencers and the role of technology in enhancing business operations. Talking points: The UK wealth management industry is rated a 7 out of 10 for health.There is a significant advice gap in the market.Consolidation is leading to fewer but larger firms in the industry.Growth requires deliberate and consistent marketing efforts.Social media should focus on providing value to potential clients.Personal branding is crucial for advisors in attracting clients.B Corporation status aligns business practices with social responsibility.Finfluencers should be regulated to ensure quality advice.Technology is essential for tracking marketing effectiveness and ROI.Data-driven strategies are key to successful marketing in wealth management. Chapters 00:00 The State of UK Wealth Management in 2025 02:43 Consolidation and the Future of IFAs 05:34 Growth Strategies for Wealth Management Firms 08:19 The Role of Social Media and Personal Branding 11:10 B Corporation Designation and Its Impact 14:16 Navigating Finfluencers and Regulation 16:58 Leveraging Technology in Wealth Management Hosted on Acast. See acast.com/privacy for more information.

    19 min
  6. JAN 19

    Vanessa Barnes, Hannay Wealth: Authenticity, client retention, technology, differentiation and the WWA

    In this episode of Coffee in St James's, Rob discusses the current state and future of the UK wealth management industry with Vanessa Barnes, founder of independent financial advisory firm, Hannay Wealth. They explore the industry's health, the evolution of financial advice, the importance of authenticity, client retention strategies, the impact of technology and the significance of the Women's Wealth Alliance in empowering women in finance. The conversation also addresses the changing dynamics of wealth management as it relates to gender and age and how firms can adapt their strategies to better serve younger generations. Talking points: The evolution of financial advice has shifted from transactional to service-oriented.Authenticity is crucial for financial advisors to build trust with clients.Client retention is about transparency and a holistic approach to financial needs.Technology is becoming increasingly important in wealth management but personal relationships remain key.Differentiation in a crowded market requires a clear value proposition and strong branding.The Women's Wealth Alliance aims to improve representation and empower women in finance.Women are often underserved in financial advice, highlighting the need for better representation.Younger generations require different strategies, focusing on tactics before transitioning to long-term strategies.AI can play a significant role in enhancing financial advice and client engagement. Chapters: 00:00 Introduction to Wealth Management Podcast 00:50 Assessing the Health of the UK Wealth Management Industry 01:58 Evolution of Independent Financial Advising 04:29 The Role of Authenticity in Financial Advising 05:33 Client Retention Strategies in Wealth Management 07:17 The Impact of Technology on Wealth Management 09:00 Differentiating in a Competitive Market 10:06 The Women's Wealth Alliance: Purpose and Impact 11:26 Empowering Women in Wealth Management 14:22 Addressing Gender and Age Dynamics in Wealth Management 18:30 Adapting Strategies for Younger Generations Hosted on Acast. See acast.com/privacy for more information.

    23 min

About

Coffee in St James’s is a brand new podcast series from Warden Consulting focusing on the marketing and growth of wealth management businesses.  In the series, you’ll hear about all the main issues around growth in the industry from advisors, sales directors, marketers and more. If you’re interested in growing your own wealth management business, then this podcast is for you. Hosted on Acast. See acast.com/privacy for more information.