The Stacey Salyer Show: Buying & Selling Property Management Companies

Stacey Salyer
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The Stacey Salyer Show is the go-to podcast for property management owners who want to grow through acquisitions, not just door by door. Hosted by Stacey Salyer — the only acquisition strategist in the Property Management space with buy-side, sell-side, AND corporate M&A experience. She built a Property Management company from her living room, acquired a 350+ door competitor during COVID, sold for seven figures, and evaluated 100+ companies as Director of Acquisitions at PURE. Now she's sharing everything. Real strategy. Real deals. No fluff. Each episode breaks down what it actually takes to buy and sell property management companies — from finding and evaluating deals, to structuring offers, securing financing, and building a business you're proud to own. Whether you're just starting to explore acquisitions or you're ready to close your next deal — this show is for property management owners who are serious about smarter, more strategic growth.

  1. Aug 12

    029: How to Buy a Property Management Company: Lessons from Multiple Acquisitions with Kevin Patterson

    In this episode, I'm joined by Kevin Patterson, owner of RentSource in Southern California. Kevin has grown his company from an accidental property manager with a spreadsheet into a multi-office operation managing more than 1,400 doors, largely through strategic acquisitions. We dive into what it's really like to buy property management companies, the lessons he's learned from multiple acquisitions, and why culture, leadership, and health matter just as much as contracts and numbers. If you're considering growing through acquisition, or simply want to build a stronger property management business, this conversation is packed with practical insights and hard-earned lessons. What You’ll Learn in This Episode:✔️ How Kevin transitioned from REO sales into property management✔️ Why he intentionally hired people who were stronger than he was in operations✔️ What he learned from buying multiple property management companies✔️ A costly due diligence mistake involving security deposits, and how to avoid it✔️ Why owners often leave one property manager for another✔️ The importance of understanding local markets before making an acquisition✔️ Why maintenance and communication are the two biggest factors in owner retention✔️ How operating an in-house maintenance company benefits owners and residents✔️ Why Kevin refuses to charge maintenance markups✔️ How prioritizing employee health and mindset has strengthened his business✔️ Why breaking goals into smaller daily wins creates long-term success More About KevinKevin Patterson is the CEO of RentSource Corporation, a Southern California property management company with six offices and approximately 1,450 doors under management. With more than two decades in real estate and property management, Kevin has grown the business through both organic growth and strategic acquisitions. He also serves as President of the California Chapter of the National Association of Residential Property Managers (Cal NARPM).RentSource Website: https://www.rentsourcecorp.com/Connect With StaceyWebsite: https://www.staceysalyer.com/Facebook: https://www.facebook.com/the.stacey.salyer/Instagram: https://www.instagram.com/stacey.salyer/LinkedIn: https://www.linkedin.com/in/stacey-salyer-39254012

  2. Aug 5

    028: How PadSplit Is Creating Affordable Housing Opportunities for Property Managers and Investors with Suzanne Vetillart

    In this episode, I'm joined by Suzanne Vetillart, an investor, housing advocate, and the Seattle market leader for PadSplit. Together, we explore one of the most innovative housing models gaining momentum across the country and why it presents a unique opportunity for property managers, investors, and communities alike. As housing affordability continues to challenge markets across the United States, PadSplit is helping homeowners unlock underutilized properties while providing safe, affordable housing one room at a time. If you've never heard of PadSplit, or you've been curious about the rent-by-room model, this episode is the perfect introduction. What You’ll Learn in This Episode:✔️ What PadSplit is and how the platform works✔️ Why rent-by-room housing is growing across the country✔️ The types of homes that make strong PadSplit opportunities✔️ How investors can increase cash flow by rethinking existing properties✔️ Why private bathrooms often lead to higher occupancy and longer resident stays✔️ How PadSplit helps streamline marketing, screening, leases, and payment collection✔️ What property managers need to know about managing co-living properties✔️ Why affordable housing is one of the biggest opportunities facing our industry✔️ Common misconceptions about PadSplit and tenant management✔️ How cities are beginning to recognize co-living as part of the affordable housing solution More About Suzanne Suzanne Vetillart is a National Host Advisor at PadSplit and a Puget Sound multifamily investor. She helps operators turn properties into high-performing co-living rentals, drawing on 20 years in Asia and a career spanning business operations, architecture and design, and hospitality. LinkedIn: https://www.linkedin.com/in/suzanne-vetillart-009135159/Instagram: https://www.instagram.com/suzannevetillart/Learn more about PadSplit: https://www.padsplit.com/ Connect With StaceyWebsite: https://www.staceysalyer.com/Facebook: https://www.facebook.com/the.stacey.salyer/Instagram: https://www.instagram.com/stacey.salyer/LinkedIn: https://www.linkedin.com/in/stacey-salyer-39254012

  3. Jul 29

    027: Growing to 450 Doors, AI, and Building a Scalable Property Management Business with Chapin Hemphill

    In this episode, I'm joined by Chapin Hemphill, owner of Keyrenter Boise and one of the most innovative operators I've met in the property management industry. Chapin has built, bought, sold, and scaled multiple property management companies across the country. From launching a startup with nothing but determination (and a stack of credit cards) to growing a new office to more than 450 doors, he's learned firsthand what it takes to build a business that can truly scale. We also dive into one of my favorite topics: AI. Chapin shares how he's using AI, automation, and custom-built systems to simplify operations, empower his team, and create a property management company that's built for the future. What You’ll Learn in This Episode:✔️ How Chapin transitioned from multifamily management into property management ownership✔️ Why he chose to build through a franchise instead of starting independently✔️ Lessons from buying, selling, and launching multiple property management companies✔️ How Keyrenter Boise grew to more than 450 doors in just a few years✔️ Why simply answering the phone became one of their biggest competitive advantages✔️ The value of planning, forecasting, and building a strong business model from day one✔️ Acquisition lessons and mistakes to avoid✔️ How AI is helping streamline maintenance, leasing, owner communication, and operations✔️ Why creating one "source of truth" for your team can dramatically improve efficiency✔️ How automation allows teams to focus on higher-value work instead of repetitive tasks More About ChapinChapin Hemphill is a property management entrepreneur with more than 20 years of experience overseeing 15,000 rental units and approximately $4.5 billion in real estate assets. He has launched three Keyrenter franchise offices, building and successfully selling Keyrenter Silicon Valley, co-founding Keyrenter New England, and currently serving as CEO and owner of Keyrenter Boise Property Management. Chapin is passionate about building scalable companies through strong systems, accountable teams, intelligent technology, and relentless process improvement. Connect With Keyrenter BoiseWebsite: https://keyrenterboise.com/Facebook: https://www.facebook.com/keyrenterboiseInstagram: https://www.instagram.com/krbleasingX: https://x.com/KeyrenterBoiseLinkedIn: https://www.linkedin.com/company/keyrenter-boise-property-management/ Connect With ChapinX: https://x.com/chapinhempFacebook: https://www.facebook.com/chapinhempLinkedIn: https://www.linkedin.com/in/chapinhemphill/ Connect With StaceyWebsite: https://www.staceysalyer.com/Facebook: https://www.facebook.com/the.stacey.salyer/Instagram: https://www.instagram.com/stacey.salyer/LinkedIn: https://www.linkedin.com/in/stacey-salyer-39254012

  4. Jul 22

    026: Lessons from Buying and Selling a Property Management Company with Chrysztyna Rowek

    In this episode, I'm joined by one of my longtime friends in the property management industry, Chrysztyna "C9" Rowek. Unlike many of my guests, Chrysztyna has experienced acquisitions from both sides of the table. She bought multiple property management companies, built and scaled her own successful business, and eventually made the difficult decision to sell it. But this isn't just a conversation about transactions. It's about leadership, legacy, identity, and what happens after you exit the business you've spent years building. Whether you're thinking about buying your first company, preparing to sell one day, or simply trying to build a business that's an asset, this episode offers honest lessons from someone who's lived every stage of the journey. What You’ll Learn in This Episode:✔️ How Chrysztyna accidentally found her way into property management✔️ What it was like buying a company with very little acquisition experience✔️ Common mistakes first-time buyers make during due diligence✔️ Why ownership of branding, logos, and business assets matters✔️ How personal circumstances influenced the decision to sell✔️ The emotional side of exiting a business✔️ Why building the right leadership team matters before you need them✔️ Lessons learned from hiring and developing employees✔️ Why maintenance operations are often overlooked and why they shouldn't be✔️ How to build maintenance systems that prevent expensive mistakes✔️ The importance of setting expectations with owners, tenants, and vendors✔️ Why education is one of the greatest investments property managers can make✔️ What every seller should know before exiting a property management company More About ChrysztynaChrysztyna Rowek has more than 20 years of experience in property management as an owner, operator, educator, and consultant. After building, acquiring, and eventually selling her own company, she now works as a Fractional COO, helping property management businesses build stronger systems, develop their teams, and improve operations. She is also a certified emotional regulation trainer who brings a people-first approach to leadership and organizational growth. Website: www.chrysztyna.com Connect With StaceyWebsite: https://www.staceysalyer.com/Facebook: https://www.facebook.com/the.stacey.salyer/Instagram: https://www.instagram.com/stacey.salyer/LinkedIn: https://www.linkedin.com/in/stacey-salyer-39254012

  5. Jul 15

    025: AI, SEO, and the Future of Property Management Marketing with Alex Zweydoff

    In this episode, I'm joined by my good friend Alex Zweydoff, co-founder and CEO of ClearLead Digital and one of the leading voices in property management SEO and digital marketing. As buyers and sellers become more sophisticated, your website is no longer just an online brochure, it's a business asset. Is your website actually generating value, or is it costing you opportunities? Alex and I dive into how search engine optimization (SEO), artificial intelligence, and digital authority are changing the way property management companies attract owners, generate leads, and ultimately increase the value of their businesses. If you're planning to grow through acquisition, or position your company for a future sale, this conversation is one you don't want to miss. What You’ll Learn in This Episode:✔️ What SEO actually is and why it still matters✔️ How AI is changing the future of online search✔️ The difference between Google search results and AI recommendations✔️ Why website optimization increases company value✔️ Common website mistakes that hurt lead generation✔️ How a website audit can uncover hidden opportunities✔️ Why organic marketing compounds over time✔️ The importance of technical SEO and website structure✔️ How AI advertising is expected to reshape digital marketing✔️ Why every acquisition should include a website review✔️ How to position your business for future growth through digital assets More About AlexAlex Zweydoff MPM, RMP is the CEO of ClearLead Digital, a property management-focused SEO and digital marketing agency that helps companies generate more owner leads and grow their portfolios. A property management professional and REALTOR® with more than 15 years of industry experience, Alex combines real-world operational expertise with data-driven marketing strategies. He is also a nationally recognized speaker, advocate, and industry leader dedicated to advancing the property management profession. 2026 PM SEO Opportunity Report: Download the latest PM SEO Opportunity Report to see how property management companies are performing online and uncover opportunities to improve your digital visibility. Website: https://www.clearleaddigital.com Download the report: https://www.clearleaddigital.com/property-management-seo-report/LinkedIn: https://www.linkedin.com/company/clearlead-digital/Instagram: https://www.instagram.com/ClearLeadDigitalFacebook: https://www.facebook.com/clearleaddigital Connect With StaceyWebsite: https://www.staceysalyer.com/Facebook: https://www.facebook.com/the.stacey.salyer/Instagram: https://www.instagram.com/stacey.salyer/LinkedIn: https://www.linkedin.com/in/stacey-salyer-39254012

  6. Jul 8

    024: Building a Brand That Increases the Value of Your Property Management Company with Mark Ainley

    In this episode, I'm joined by Mark Ainley, co-host of the Straight Up Chicago Investor Podcast and co-founder of GC Realty & Development. Mark has spent more than two decades building one of Chicago's most recognizable property management brands, and today we're talking about something every property management owner should be thinking about: How your brand impacts the value of your business. Whether you're planning to grow organically, acquire competitors, or eventually sell your company, your marketing and brand reputation are more than just lead generators, they're valuable business assets. Mark shares how he intentionally built his company with a "built to sell" mindset and why creating visibility today can create more opportunity tomorrow. What You’ll Learn in This Episode:✔️ Why most property management companies have a marketing opportunity hiding in plain sight✔️ How building a personal brand can strengthen your company brand✔️ Why video content creates trust faster than traditional marketing✔️ How consistency compounds over time✔️ Why email marketing remains one of the highest ROI marketing channels✔️ How to repurpose one piece of content across multiple platforms✔️ Why documenting your marketing process increases business value✔️ The concept of "key person risk" and how to reduce it✔️ How to build a business that is attractive to buyers✔️ Why you don't need a massive marketing budget to create meaningful growth✔️ How creating content today can generate opportunities for years to come More About MarkMark is the founder & partner of GC Realty & Development and co-host of Chicago's #1 Real Estate investing podcast, Straight Up Chicago Investor. With more than 20 years of experience in property management, investing, and acquisitions, Mark speaks nationally on topics including operations, growth strategy, and building businesses that create long-term enterprise value. Website: https://www.gcrealtyinc.com/Podcast Website: https://www.straightupchicagoinvestor.com/LinkedIn: https://www.linkedin.com/in/mark-ainley/Instagram: https://www.instagram.com/markainleyrei/ Connect With StaceyWebsite: https://www.staceysalyer.com/Facebook: https://www.facebook.com/the.stacey.salyer/Instagram: https://www.instagram.com/stacey.salyer/LinkedIn: https://www.linkedin.com/in/stacey-salyer-39254012

  7. Jul 1

    023: Build Your Buy Box Before Buying a Property Management Company

    In this episode, I'm walking you through one of the most important, but often overlooked, steps in the acquisition process: creating your Buy Box. One of the biggest mistakes I see property management owners make is jumping into acquisition conversations before they've clearly defined what they're actually looking for. They know they want to grow, but they haven't created a roadmap for what the right acquisition looks like for their business. That's where your Buy Box comes in. Think of it as your acquisition roadmap. Before you start networking, making calls, or meeting potential sellers, you need to know exactly what type of business you're looking for, who your ideal seller is, and what your non-negotiables are. What You’ll Learn in This Episode:✔️ What a Buy Box is and why every buyer needs one✔️ Why clarity comes before acquisition conversations✔️ How to define your ideal acquisition profile✔️ The importance of identifying your ideal seller✔️ Why deal breakers should be established before evaluating opportunities✔️ How stretch criteria help you prioritize opportunities✔️ Why broad acquisition searches waste valuable time✔️ How to create your own Buy Box statement✔️ Why your Buy Box should evolve as your business grows✔️ How intentional acquisitions create better long-term outcomes Resources & Links📍 Download the Buy Box Worksheet and begin building your personalized acquisition roadmap. https://www.staceysalyer.com/pl/2148759524 📍 Join Stacey and Benjamin Serven July 16th at The Acquisition Blueprint Live Event to build your Buy Box, create your acquisition strategy, and develop the operational systems needed to successfully integrate your next acquisition. https://www.staceysalyer.com/acquisition-blueprint Connect With StaceyWebsite: https://www.staceysalyer.com/Facebook: https://www.facebook.com/the.stacey.salyer/Instagram: https://www.instagram.com/stacey.salyer/LinkedIn: https://www.linkedin.com/in/stacey-salyer-39254012

  8. Jun 24

    022: Visibility, Video, and Becoming the Most Trusted Property Manager in Your Market with Jennifer Ruelens

    In this episode, I’m joined by one of my favorite people in the property management industry, Jennifer Ruelens, better known as PM Jen. Jen has become one of the most recognizable voices in property management by doing something most property managers avoid: putting herself out there. Through video, speaking, content creation, and industry leadership, she has built a personal brand that extends far beyond her local market. And in this conversation, we unpack exactly why that matters. Because visibility isn't just about marketing. It's about trust. It's about opportunities. And if you're thinking about buying, selling, or scaling a property management company, it's one of the most overlooked business assets you can build. What You’ll Learn in This Episode:✔️ Why visibility is one of the most valuable business assets you can build✔️ How video can save time, improve communication, and increase trust✔️ Why property managers need to become more visible in their communities✔️ The difference between building a personal brand and a company brand✔️ How visibility creates acquisition opportunities✔️ Why investors should view property managers as trusted advisors✔️ How to get started even if you're uncomfortable on camera✔️ The role consistency plays in building trust✔️ Why authenticity matters more than production quality✔️ How visibility impacts company value when buying or selling a business✔️ The connection between thought leadership and long-term growth✔️ Practical ways to increase your visibility both online and offline More About Jennifer Jennifer Ruelens is the founder, broker, and owner of One Focus Property Management, a company she has operated for more than 13 years across five counties in North Central Pennsylvania. She is also the creator of Hold It with PM Jen, a platform dedicated to helping buy-and-hold real estate investors build long-term wealth through ownership. With more than 22 years of experience in property management and real estate investing, Jennifer shares practical insights on investing, operations, and the realities of creating financial freedom through rental properties. Website: https://holditwithpmjen.com/ Connect With StaceyWebsite: https://www.staceysalyer.com/Facebook: https://www.facebook.com/the.stacey.salyer/Instagram: https://www.instagram.com/stacey.salyer/LinkedIn: https://www.linkedin.com/in/stacey-salyer-39254012

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The Stacey Salyer Show is the go-to podcast for property management owners who want to grow through acquisitions, not just door by door. Hosted by Stacey Salyer — the only acquisition strategist in the Property Management space with buy-side, sell-side, AND corporate M&A experience. She built a Property Management company from her living room, acquired a 350+ door competitor during COVID, sold for seven figures, and evaluated 100+ companies as Director of Acquisitions at PURE. Now she's sharing everything. Real strategy. Real deals. No fluff. Each episode breaks down what it actually takes to buy and sell property management companies — from finding and evaluating deals, to structuring offers, securing financing, and building a business you're proud to own. Whether you're just starting to explore acquisitions or you're ready to close your next deal — this show is for property management owners who are serious about smarter, more strategic growth.

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