Challengers Podcast

Challenger Podcast

The Challengers Podcast features conversations with leaders who think independently and pursue their own vision. Each episode, we talk with someone who approached things differently - and what they learned along the way.

Episodes

  1. FEB 5

    Leading Through Economic Storms :Vikas Tyagi, Sallie Mae CCO

    Join us for an inspiring conversation with Vikas Tyagi, Chief Credit Officer at Sallie Mae, as he shares his remarkable career transformation from Chief Engineer in the shipping industry to leading risk teams in consumer banking.Timestamps :00:00 – Introduction & Guest Background00:27 – Book Recommendations: Atomic Habits & Never Split the Difference03:09 – Life Philosophy: The "Burn the Boats" Mentality04:26 – Family & Recharging Outside of Work05:10 – Career Evolution: From Shipping to Banking10:51 – Leadership & High-Stakes Decision Making14:01 – Analyzing Market Disruptions & Economic Trends18:24 – The Impact of AI on Consumer Behavior21:10 – Advice for Future Risk Management Leaders22:58 – Closing RemarksIn this episode, Vikas discusses:His bold career pivot from shipping to financial services and the mindset needed to embrace major life changesNavigating multiple economic recessions as a risk leaderThe importance of playing to your strengths while staying humble and adaptableWhy consistent storytelling across stakeholders builds credibility in risk managementHis outlook on the economy, consumer behavior, and the future of banking in 2026How AI and information accessibility are reshaping credit risk managementKey Takeaways:✅ Making tough decisions: The "burn the boats" mentality for transformative change✅ Credit risk fundamentals: Understanding profitability metrics and balancing risk vs. growth✅ Leadership wisdom: Creating safe spaces for honest dialogue (inspired by "Never Split the Difference")✅ The power of small, consistent changes (from "Atomic Habits")Book Recommendations:Atomic Habits by James ClearNever Split the Difference by Chris VossFollow Vikas Tyagi on LinkedIn for insights on risk management and industry trends.#ChallegersPodcast #RiskManagement #CreditRisk #Leadership #CareerTransformation #Banking #FinancialServices #salliemae

    24 min
  2. JAN 22

    Navigating Uncertainty in a Changing World | Murli Buluswar

    Murli Buluswar is a seasoned analytics and AI leader who transformed his career from arriving in America with minimal resources to managing enterprise-scale analytics teams. In this comprehensive interview, he shares actionable insights on career growth, AI transformation, and leadership philosophy.TimeStamp :00:00 Introductions01:22 Icebreakers06:05 The Journey12:28 Bold Predictions24:05 Sage Advice28:07 Take-awaysWhat You'll Learn About AI and LeadershipGenerative AI in Banking: Intelligence as a ServiceMurli Buluswar explains how GenAI is revolutionizing decision-making in financial services through three layers:Conversational Data Access - Enabling generalists to query data without coding skillsPush Intelligence - AI agents delivering contextual micro-patterns and insights proactivelyReasoning Models - Advanced causality understanding through sophisticated knowledge graphsThe future of AI in banking extends beyond cost efficiency to include small language models (SLMs) and micro language models specific to underwriting, claims, and customer experience.Career Resilience: From Immigration to LeadershipMurli Buluswar's journey demonstrates practical resilience strategies:Breaking overwhelming challenges into 240-day incrementsFocusing on immediate duties rather than distant uncertaintiesZooming out during setbacks to gain perspectiveUnderstanding that failure indicates you're tryingAI-Powered Decision MakingAccording to Murli Buluswar, the key to successful AI implementation requires:Commercial curiosityTechnical aptitudeOperational know-howEnterprise leadership foundationWithin 12-18 months, organizations will deploy AI agents that reduce decision-making friction, increase clarity, and minimize errors across finance, risk, marketing, and product functions.Three Words of Wisdom: Fortitude, Generosity, AbundanceFortitude - Developing physical and mental strength to channel setbacks into forward action. Your current circumstances cannot define your identity or limit your potential.Generosity - Recognizing that all accomplishments depend on others' contributions, including unnamed supporters. Uplift others without expecting immediate returns.Abundance - Reframing scarcity mindset into generative thinking. How you interpret your resources matters more than the absolute quantity.Book RecommendationShattered Lands: Five Partitions and the Making of Modern Asia by Sam Dalrymple explores how political boundaries shape two billion lives, revealing how history often unfolds through happenstance rather than perfect orchestration.Practical AI Applications DiscussedSmall Language Models vs Large Language ModelsLLMs provide broad, generic knowledge from public sourcesSLMs deliver contextual, institution-specific intelligenceMicro language models serve individual functions (underwriting vs claims vs customer experience)Agent orchestration connects siloed data for smarter organizational decisionsCommercial Insurance Underwriting ExampleCombining institutional data on past decisions, broker outcomes, competitor pricing, and risk profiles enables parametric decision-making to replace pure human heuristics.The AI Analyst FutureWithin three years, every professional regardless of industry or role will function as an AI-powered analyst, receiving daily priority insights tailored to their responsibilities.Career Success StrategiesManaging Homesickness and UncertaintyAccept ambiguity about long-term outcomesCommit to near-term responsibilitiesTrust that 240-day milestones become irrelevant once you develop confidenceTrick your mind into focusing on achievable increments

    30 min

About

The Challengers Podcast features conversations with leaders who think independently and pursue their own vision. Each episode, we talk with someone who approached things differently - and what they learned along the way.