Moo Chats

Amy Lewis
  • 0.0 (0)
  • Fashion & Beauty

Moo Chats: Authentic conversations from inside the Herd Moo Chats is the podcast that opens the doors to Mooeys and invites you right into the heart of our ComMOOnity. Recorded inside our salons, these are the real conversations that happen every day in treatment rooms, over nail desks and between people who feel safe enough to be themselves. Beauty therapists are often the world’s quiet counsellors. We’re there for the belly laughs, the big life news, the tears, the moments of doubt and the milestones that shape people’s lives. Moo Chats shines a light on that human connection, sharing honest conversations with our therapists, franchise partners, clients, suppliers and the wider Mooeys Herd. This podcast is where business meets humanity. We talk about mental health, community, growth, running a salon, building a franchise, supporting women, navigating life, and creating a culture rooted in care. Expect warmth, authenticity, laughter, a few tears, and stories that remind you just how powerful human connection can be. Welcome to the Herd.

  1. 1d ago

    Loyalty, Laser Focus & The Diamond Moo

    She was told the wait for a nail appointment was two and a halfweeks. She rang back an hour later to check. Then she waited, fell in love with the place, and years later opened a Mooeys of her own. Vanessa Moss is our Diamond Moo and the franchise partner atMooeys Petersfield. She isn't from the beauty industry and has never trained in a single treatment. Her only background was being a fiercely loyal client at Mooeys Farnham. Just over five years on, her salon has had the highest month in Mooeys history and she's signed up for another five years. Grab a cuppa for this one. It's Part 1, and we've only scratched the surface. Show notes In this episode: • Quick fire. Tea over coffee, except the one coffee a day at 11. Nails over toes. Gut feeling over spreadsheets. And a plain, fluffy naan bread as her naughty treat. • Five years of working together. Why Amy thinks a franchise relationship is like a marriage, and how the two of them can now work through anything, however prickly it starts. • The two and a half week wait. How Vanessa found Mooeys Farnham, rang twice, and decided a salon that busy had to be good. • Life before Mooeys. Years of travelling the world, and the self-confessed party girl. • From the client's chair to wanting the keys. The cup of tea in Vanessa's kitchen, and Amy being honest that a salon is a slow burn. You open the doors with no clients and build from there. • "But I'm not a therapist." Why not being from the industry turned out to be apositive. "I demand perfection from my girls because that's what I received when I first went to Mooeys." • The year two wobble. Taking on the upstairs of the building a year in, and telling Amy, "I've bitten off more than I can chew." What she said to her team, and why she didn't quit. • Never spent a penny on advertising. What Vanessa says has grown the salon: "Exceptional service driven with kindness. And quality." • The appointment that wasn't. The day she turned up at Farnham on the wrong day and was offered a cuppa and a chat. • Still loving it five years on. In at half seven because she wants to be, and learning to leave a bit earlier. • Building a team. Eleven Moos, lots of them part time, and why Amy believes that if someone leaves for bigger and better, you've done a great job. • Memberships. Why Amy counts them among the proudest things she's done at Mooeys. • Year one. "I think I floated through it." Plus the princess day in the salon with localcharity Home Start. • A second salon, and coming home. Vanessa took on Haslemere as well for a while. "I've been there, got the T-shirt. And I've come home." • Focus, focus, focus. The lockdown lecture behind the catchphrase. • What fills her cup. The regulars who come every week or two. "It's women empoweringwomen." • Christmas with her Moos. How Vanessa looks after her team at Christmas. • Helping each other out. The Mooeys habit of pitching in for each other without sending a bill. • The hardest day and the proudest moment. A tough day that taught her something about looking after her team, and the month her Moos worked their socks off. "It's not just about the money." • The dinner question. A celebration dinner, a Thai green curry, and a word Amy can't say. Links • Book at Mooeys Petersfield, or any of our salons:www.mooeys.co.uk • Find out about opening a Mooeys: www.mooeysfranchise.co.uk • Fancy coming on for a chat? Get in touch HERE

    Loyalty, Laser Focus & The Diamond Moo

  2. Oct 23

    Attics, Adventures & Why Every Salon Needs a Sophie

    When we interviewed Sophie, Newbury was a building site and the attic was the only safe room left. She was a teaching assistant doing nails on the side, and she wasn’t sure she was good enough. We saw the one thing you can’t train, which was kindness, so we trained the rest. Now she’s a supervisor, looks after the biggest membership list in the group, and keeps the Newbury team running with a colour-coded spreadsheet. We chat about the ghost in the attic, three countries in one weekend, being a crier, and why every salon needs a Sophie. Grab a cuppa for this one. Book in with our Moos at www.mooeys.co.ukNew episodes every fortnight on YouTube, Spotify and Apple Podcasts.

    Attics, Adventures & Why Every Salon Needs a Sophie

  3. Sep 20

    Scams, Scrotums & Staying Calm | Moo Chats Episode #16 with Steph, Mooeys Newbury

    Steph came to Mooeys Newbury with more life experience than most 24 year olds should have to carry, including an employer who scammed her out of her wages at 18. Now she's one third of the trio running Newbury's busiest year yet. We talk wage theft, intimate waxing, imposter syndrome in management, and why calm is her superpower. Follow Steph and the Newbury team: https://www.instagram.com/mooeys_newbury/More on Mooeys: www.mooeys.co.uk www.mooeysfranchise.co.uk www.mooeysprofessional.co.uk

    Scams, Scrotums & Staying Calm | Moo Chats Episode #16 with Steph, Mooeys Newbury

  4. Sep 4

    Burnout, Past Lives & Being Wendy from Billions | Moo Chats Episode 15 with Tracey Hill

    This one's personal. My guest is Tracey Hill, one of my best friends of 35 years, and today we're talking about her journey from burnout in high pressure corporate sales (blackouts, hair loss, an autoimmune disease no one could explain) to becoming one of the most sought-after regression therapists in the UK. We get into how the work actually works, the results that still blow her own mind, and the role she's quietly played in Mooeys along the way. Grab a cuppa for this one. It's a good one. 🐮 Find Tracey:Instagram: @iamtraceyhillWebsite: thepauseeffect.co 🎧 New episodes of Moo Chats drop every fortnight. Subscribe so you don't miss the next one.💬 Got a story of your own or fancy coming on the show? Get in touch. #MooChats #Mooeys #TheHerd

    Burnout, Past Lives & Being Wendy from Billions | Moo Chats Episode 15 with Tracey Hill

  5. Aug 24

    Heartbreak, Honesty & Holding it all Together | Moo Chats Episode 14 with Beth, Mooeys Newbury

    Beth on the reality of aftercare after miscarriage, and how hard it is to even know who to ask for help. This is part of a longer, honest conversation on this week's Moo Chats. Full episode linked in bio if you want to hear more of Beth's story. 📍 www.mooeys.co.uk If this has affected you, Tommy's and the Miscarriage Association both offer support. #MooChats #Mooeys #MiscarriageAwareness #PregnancyLoss #NHSCare #WomensHealth #NewburySalon #YouAreNotAlone #MooeysHerd

    Heartbreak, Honesty & Holding it all Together | Moo Chats Episode 14 with Beth, Mooeys Newbury

  6. Aug 10

    Twiglets, Truffles & Ten Years in the Chair

    Our first ever client guest on Moo Chats! Fiona's been coming to us in Farnham for a decade, and we finally sat her down to find out who she is outside the salon chair. Turns out that's fruit-picking in Wales, thirty years of the same seven best friends, a career running sales teams in publishing, and a genuinely brilliant Amsterdam story involving truffles and a tattoo shop. Honest, funny, and a proper reminder of why we started this podcast in the first place.

    Twiglets, Truffles & Ten Years in the Chair

  7. Jul 25

    Sacrifice, Scale & The Making of a Superhuman | Moo Chats Episode 12 with Kria, Mooeys Newbury

    Kria came to the UK from the Philippines with nothing but a nursing degree and a plan. This week she tells me about single beds and hot water bottles, care homes on the edge of closure, a staffing agency that nearly buckled under its own growth, and the spreadsheet moment in a nail bar that led her to Mooeys Newbury. We talk franchise life, family, and why she and her husband Dane refuse to play it safe. 🐄 Subscribe for a new episode every fortnight🎙️ Follow the Herd wherever you listen to your podcasts #MooChats #MooeysFranchise #SmallBusinessOwner #BeautyIndustry #FranchiseLife #WorkingParents #NHSToBusinessOwner #WomenInBusiness

    Sacrifice, Scale & The Making of a Superhuman | Moo Chats Episode 12 with Kria, Mooeys Newbury

  8. Jul 16

    Grief, Grit & The Fire in Her Belly | Moo Chats Ep. 11

    This one's different, we handed the mic over. Amy's best friend of 36 years, Tracy Hill, sits her down for her own This Is Your Life. From losing her mum at six, to the toughest years of her childhood, to building Mooeys from a Facebook survey and a spare room into the salons you know today, right through to the month a few weeks ago she genuinely thought she might have to close the doors. Honest, emotional, and very much Amy. Grab a cuppa for this one 🐮💛

    Grief, Grit & The Fire in Her Belly | Moo Chats Ep. 11
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About

Moo Chats: Authentic conversations from inside the Herd Moo Chats is the podcast that opens the doors to Mooeys and invites you right into the heart of our ComMOOnity. Recorded inside our salons, these are the real conversations that happen every day in treatment rooms, over nail desks and between people who feel safe enough to be themselves. Beauty therapists are often the world’s quiet counsellors. We’re there for the belly laughs, the big life news, the tears, the moments of doubt and the milestones that shape people’s lives. Moo Chats shines a light on that human connection, sharing honest conversations with our therapists, franchise partners, clients, suppliers and the wider Mooeys Herd. This podcast is where business meets humanity. We talk about mental health, community, growth, running a salon, building a franchise, supporting women, navigating life, and creating a culture rooted in care. Expect warmth, authenticity, laughter, a few tears, and stories that remind you just how powerful human connection can be. Welcome to the Herd.

Information

  • Creator
    Amy Lewis
  • Years Active
    2026
  • Episodes
    19
  • Rating
    Explicit
  • Copyright
    © Amy Lewis
  • Show Website
    Moo Chats

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