Agents of Change: Human in the Loop

Alo

Conversations with people acting as agents of change, and those tracking its ripple effects in real time. Across media, technology, and AI, we unpack what’s real, what’s overhyped, and where human judgment still matters most.

  1. Sep 17

    From Amazon Ads to Fixing Enterprise Data: Joe Luchs on What AI Readiness Actually Takes

    Joe Luchs, Founder and CEO of Datalinx AI, joins Agents of Change to explain why he calls his company an "AI data refinery," using the analogy of crude oil needing to be refined into gas before it can fuel your car, and why he thinks the biggest lie in AI right now is that good tools can replace good data. Joe walks through a real case study with LiveRamp, where Datalinx took a data-onboarding process from a two-week job down to two minutes, and breaks down what his specialized AI agents actually do to discover, clean, and validate enterprise data. He also gets into the human side: the "Cold War" between marketing and IT teams, and the row-level confidence scoring that keeps a human in the loop when the data isn't trustworthy enough to act on automatically. Joe traces his own path from co-founding Beeswax, to running AWS and Amazon Ads globally, to betting on himself again with Datalinx, and closes with a personal take on AI, parenting, and what he hopes for the next generation. In this episode: The "AI data refinery" analogy, explained in plain English The biggest myth in AI: that good tools can replace good data A real before/after: taking LiveRamp's data onboarding from two weeks to two minutes What an AI agent actually does, mechanically, when it "cleans" enterprise data Confidence scoring and human-in-the-loop, row by row Lessons from co-founding Beeswax, and why Ari Paparo (Beeswax's founder) is now a Datalinx investor A personal take on AI, parenting, and trust in the next generation Guest: Joe Luchs, Founder & CEO, Datalinx AI Datalinx AI: https://www.datalinx.ai Subscribe to Agents of Change for more conversations on how AI agents are reshaping advertising, media, and technology. #AgentsOfChange #AI #AdTech #DataReadiness #DatalinxAI #AgenticAI

  2. Sep 2

    2026 Hot Takes on the Croisette: Why Salesforce Isn't Shipping Hundreds of Agents Out of the Box | Chinmayi Bettadapur

    Where is Salesforce actually trusting agents with work today? On this episode of Agents of Change, we sit down with Chinmayi Bettadapur, VP and General Manager for Agentforce Media at Salesforce, to talk about building agents that meet the real needs of media and entertainment companies. Chinmayi shares how agents are fast-tracking her own product and engineering teams — letting them prototype and ship roadmap items faster than ever — and why she'd currently describe it as "agents in the loop" more than "humans in the loop," with fact-checking as the piece that still needs a person. We talk about why Salesforce is deliberately not shipping hundreds of out-of-the-box agents (they'd "just collect dust"), and how AI now lets the company build bespoke agents at scale with customers instead of for them. She closes with a 2036 prediction: which advertising job fades into pure agent work, and how the phrase "talk to my agent" is about to take on a whole new, more transactional meaning. In this episode: How agents are speeding up Salesforce's own product development and prototyping Why it's "agents in the loop" today, with fact-checking as the human's job Why Salesforce won't ship hundreds of out-of-the-box agents — and what it's building instead A 2036 prediction: the transactional future of "talk to my agent" Guest: Chinmayi Bettadapur, VP & General Manager, Agentforce Media, Salesforce Subscribe to Agents of Change for more conversations on how AI agents are reshaping advertising, media, and technology. #AgentsOfChange #AdTech #AI #Salesforce #Agentforce #AgenticAI

  3. Aug 28

    2026 Hot Takes on the Croisette: Agents Can Run Slack, But Not Your Bank Account Yet | Ben Williams

    Where do you actually trust an AI agent today — and where do you still hold the line? On this episode of Agents of Change, we sit down with Ben Williams, Founder and Managing Director of Kiln, a technology agency focused on the media sector, to talk trust, governance, and what AdCP means for the future of ad tech. Ben shares where agents already run autonomously in his own agency (platform integrations like Anthropic, Workspace, and Slack), and where he draws a hard line today (agents don't get banking access). We dig into AdCP and who stands to win and lose if DSPs and SSPs become commodity rails — Ben's take: the opaque, high-take-rate intermediaries lose, and publishers, broadcasters, and society win. We also talk human-in-the-loop guardrails in his own AdCP prototypes, and where he sees things heading as those prototypes go live. He closes with a 2036 prediction: which ad-tech job disappears, and which new role — VP of Agentic — takes its place. In this episode: Where Ben trusts agents to run autonomously today, and where he doesn't (yet) AdCP's winners and losers if DSPs and SSPs become commodity rails Why human-in-the-loop is heavy now but won't stay that way as prototypes scale A 2036 prediction: the rise of the "VP of Agentic" and the mindsets that get left behind Guest: Ben Williams, Founder & Managing Director, Kiln Subscribe to Agents of Change for more conversations on how AI agents are reshaping advertising, media, and technology.

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Conversations with people acting as agents of change, and those tracking its ripple effects in real time. Across media, technology, and AI, we unpack what’s real, what’s overhyped, and where human judgment still matters most.